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Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.
ServiceM8 is for trade contractors & service businesses, like electricians, plumbers, HVAC, refrigeration, pest control, garden care, cleaners, fire protection, locksmiths, appliance repair & more.
The visualization is very great. It is algo good for problem solving tracking tool, communication, project management, people recognition, continuous improvement ideas tracking tool, etc.
I miss the overall definition of "project" which makes it more difficult to group sheets that belong to the same project and to get an overall view on all our running projects.
Excellent - best software - been looking for suitable solutions for years and now can use smartsheet for just about everything.
I can't say there is anything I dislike about Smartsheet. It is limited only based on how it can't support overly specific documents that align with overly specific projects.
I love the ability to see progress in real time through dashboards and diagrams, which allows me to have a clearer vision of all aspects of the project.
Gets frustrating going back and hiding 20 columns again afterwards.
Overall I had positive experience with Smartsheet. The software is praised for its flexibility and real-time collaboration features, which help teams work together more efficiently.
It's also sometimes difficult to tell where user error plays a role in mathematic mistakes. I'd like to see more effort put into these areas.
This has become a great asset which is promoted through my Company's profile and commitment to my existing and future clients.
Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Overall the system has improved our job visibility and implementation has been a success. I feel the developers are too focused on adding new features rather then improving the existing ones.
Our problem is the lack of customer service you receive when there are issues. Last year, over the space of 6 weeks we had 92 duplicate jobs appear in our calendar.
Started using the software in June this year, and have found it very useful, great being able to sync with accounting software and overall a pleasure to use.
I have reached out to understand the features and struggle to communicate with customer service , I just want to pick up the phone and speak to a human, Servicem8 stop hiding behind email.
Ease of use, excellent features, fantastic customer service, awesome price point. Almost able to be the only software needed to conduct business operations.
Was told to login that way and cancel. However before I was able to login today I was billed for another month of service.
Kendrick N.: Hi. My name is Kendrick, owner of Kennys Kitchen LLC. I give Smartsheet five out of five. The product I used was Microsoft Excel. I actually created my own sheets, so I was really doing everything myself. And one day I said, "You know what? Someone should be able to help you." I went searching, found Smartsheet; best decision I ever made. Inventory, scheduling, day-to-day operations, checklists, everything I need in one, which is what most businesses like. Getting started with Smartsheet was too easy. All I really had to do was enter my email address and sign up. I did start with the free trial, and the free trial went on for 30 days, but during that free trial, I just couldn't let it go and I've been using it ever since. Recommendations for anyone else using Smartsheet; stick with it for a while. Browse, explore, and look. You'll find what you need for your business, and that's no lie.
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