# Compare Smartsheet vs CMW Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Smartsheet and CMW Platform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/79104-120988/Smartsheet-vs-CMW-Tracker

---

# Smartsheet vs CMW Platform Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartsheetCMW Platform2/4 selected

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

[CMW Platform](https://www.capterra.com/p/120988/CMW-Tracker/)[4.6 (520)](https://www.capterra.com/p/120988/CMW-Tracker/reviews/)

[## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,479 reviews](#user-reviews)

Positive

3,208

Neutral

224

Negative

47

[## CMW Platform](https://www.capterra.com/p/120988/CMW-Tracker/)[4.6 (520)](https://www.capterra.com/p/120988/CMW-Tracker/reviews/)

Starting Price

$275.00/year

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [520 reviews](#user-reviews)

Positive

512

Neutral

8

Negative

0

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 8,777 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Customizable Reports

4.3

Task Management

4.5

Commenting/Notes

4.6

Customizable Fields

4.6

Real-Time Data

4.6

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.5

Commenting/Notes

NA

Customizable Fields

NA

Real-Time Data

NA

User satisfaction

User satisfaction

4.5

User reviews[3,479](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.3

User satisfaction

4.6

User reviews[520](https://www.capterra.com/p/120988/CMW-Tracker/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

$275Per User, Per Year

-   Free version
-   Free trial

Best for

Best for

Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations.

Best for

Mid-sized and large organizations across industries such as finance, healthcare, manufacturing and professional services seeking workflow automation and process optimization.

## User reviews

Pros & cons

CH

Carnell H.

Owner

> "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487)

LW

Laura W.

Marketing Coordinator

> "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089)

AR

Anitha R.

Senior Technical Specialist

> "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889)

SS

Sarah S.

Land Acquisition Admin

> "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while working..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737)

KT

Kenneth T.

Creative Director

> "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my financial..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723)

AR

Anitha R.

Senior Technical Specialist

> "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889)

AG

Ana G.

Marketing Coordinator

> "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741)

SE

Stephanie E.

Talent Attraction Specialist

> "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619)

SH

Sarah H.

Group Show Director

> "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400)

MW

Marcus W.

Research Scientist

> "They have also made many of the Pros such as collaboration paid only features, greatly limiting the capability of free users/collaborators and hence made a lot..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305)

DA

Daniel A.

IT Project Manager

> "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494)

VR

Verified Reviewer

President

> "It's also made information gathering a much more streamlined process with it's ability to integrate with webforms."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7061484)

TH

Tabatha H.

Director of Human Resources

> "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and attachments"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907)

BB

Brendan B.

Operations Lead

> "It allows us to make sure internal tool access is not deactivated for those who need it."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7044172)

TS

Todd S.

VP of Sales and Marketing

> "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon how..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114)

EB

Euler B.

Board Observer

> "I like the layouts and its simplicity,the fact that it has an option to create forms and use it offline in mobile app is awesome plus maintaining large data is..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6310714)

MW

Marcus W.

Research Scientist

> "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included in old..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305)

EN

Edmond N.

Research Project Support Coordinator

> "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749)

JB

Jennifer B.

Operations Coordinator

> "Sometimes updates come in an untimely manner; especially not useful when working with live inventory"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341)

HV

Humashankar V.

Project Manager

> "The automated reporting and notification features have saved us countless hours and reduced errors. Plus, the mobile app allows us to stay connected and..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6237066)

EB

Ellie B.

Business Operations and HR Support

> "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091)

Shilpa R.

QA

> "Great tool for listing, documentation, project collaboration, task management and ease to use with microsoft 365"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068508)

MB

Mark B.

VP of Sales and Estimating

> "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747)

AT

Aniruddha T.

Operations Support

> "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me, my..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207)

Roger A.

Owner

> "Some bugs and issues can appear with complex sheets."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814)

KT

Kenneth T.

Creative Director

> "Your guidance on how to proceed would be immensely valuable, as it would help streamline my workflow and enhance my productivity in tracking and managing my..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723)

DA

Daniel A.

IT Project Manager

> "The new licensing model greatly reduces the value of the product."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494)

KF

Kayla F.

Coordinator

> "I really enjoy using Smartsheet's since it collaberates a lot and makes it so much easier to communicate in a professional way."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7054745)

SN

Sarah N.

Academic Programs Coordinator

> "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791)

ML

Mor L.

Senior Presales Engineer

> "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances transparency."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570)

MJ

Michael J.

Digital Marketer

> "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619)

JF

Jennifer F.

Project Manager

> "It is helpful whenever I get stuck or need a little extra help figuring out a way to create charts for my dashboards."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7028844)

VR

Verified Reviewer

Client Success Manager

> "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086)

BB

Britta B.

Coordinator

> "There are numerous options to help organize to-do lists, projects, or any other task you need to track in an orderly manner."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6843773)

TA

Tim A.

Strategic Operations Director

> "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849)

Victoria H.

HR Director

> "I use it for a lot of project management as well as to do task and it keeps me on track."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731)

RG

Roman G.

Information Technology Audit

> "Could become a bit costly if you start to add additional ad-ons (for example time tracking)"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415)

MB

Manish B.

Chartered Accountant

> "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921)

JD

Jagar D.

Information technology analyst

> "Smartsheet can possibly lag in its performance while working with huge datasets or complex formulas."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6283868)

VR

Verified Reviewer

Project Coordinator

> "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better collaborate on..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092)

KT

Kenneth T.

Creative Director

> "However, it seems that this feature, which I find crucial, is not available for Apple users like myself at the moment."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723)

VR

Verified Reviewer

HR recruiter

> "The software helps to keep the data at one stage and can be easily accessible on various devices by the users also helps to manage the record"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6244676)

EG

Elvison G.

Business Architecture Supervisor

> "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated in real..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141)

DL

DONIA L.

Project Manager

> "The Gantt timeline actually assists me to monitor dependencies and dates become dynamic when tasks are moved."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6847096)

LV

Leah V.

Senior Client Service Rep

> "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070)

Julieann L.

Office Manager Project Assistant

> "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130)

Otilde R.

Product Designer

> "Availability features of allocating various resources do not incorporate part-time availability well enough."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852)

PB

Phoebe B.

Payroll Manager

> "I like the real-time updates and feature to collaborate with other coworkers."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7058344)

PK

Paulette K.

Credit Risk Analyst

> "It can get expensive if you need access to premium features thus affecting its viability for small teams."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857)

SN

Sharon N.

Payroll and Billing

> "It helps that each sheet can be easily viewed in a few different ways."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064906)

AB

Alanna B.

Rebate Programs

> "Users can accidentally input work and forget to save leading to lost worktime and need for double checking."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301)

JA

Jacqueline A.

Quality Assurance Specialist

> "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471)

TA

Tim A.

Strategic Operations Director

> "The permissions system can be a bit cumbersome."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849)

FP

Fernando P.

Administrative

> "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372)

JA

Jacqueline A.

Quality Assurance Specialist

> "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471)

ZA

Zafar A.

Country HSE manager

> "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515)

RC

Ripon C.

IT Executive

> "Some users have noted that the reporting functionality within Smartsheet is limited, which may make it difficult to get an overall view of project progress or..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4801437)

JA

Jon A.

Chief Executive Officer

> "It has been phenomenal at taking purchasing requests from 10 sales reps and over 300 vendors and communicate this down to a simple system for our Planner. "

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6339124)

MB

Mark B.

IT Manager

> "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489)

Samuel K.

owner

> "It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#GetApp___6435564)

CTAS

Cornelius Tian Andi S.

owner

> "it will get slow if work with large data"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6793306)

JL

Jonathan L.

Clinical Quality Assurance Manager

> "creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback about..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6454692)

JL

Jianming L.

Senior program officer

> "I'm not sure if it is a Smartsheet function or my Email intake system, but the way the notifications are sent, it's all in a single email rather than separate..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6114926)

ML

Mor L.

Senior Presales Engineer

> "Smartsheet dashboards are very advanced, I loved the ease of customization and linking them to multiple data sources to display metrics in an organized manner."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570)

OA

Onome A.

Operation Manager

> "Areas of improvement encompass a learning curve, potential costs, compatibility challenges, limited support, feature overload, and customization limitations,..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4914716)

Roger A.

Owner

> "It is good for task management and tracking progress."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814)

SS

Sarah S.

Land Acquisition Admin

> "Sometimes the functionality seems limited."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737)

ME

Madison E.

Quality Improvement Consultant

> "I like the ease of collaborating with colleagues and sharing protected documents for projects and meetings"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7024140)

NR

Nuria R.

Community Manager

> "Sharing still my disapoint part."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7049651)

VR

Verified Reviewer

Student

> "It helps me keep up with requests, updates and dates for past and ongoing projects!"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6882138)

EP

Eleni P.

Project Manager

> "You also can't track resourcing that changes over time."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579669)

MW

Marcus W.

Research Scientist

> "It also was similar to use to Excel with conditional formatting, formulas, and a similar layout which made learning quick."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305)

SE

Samuel E.

Database Administrator

> "Effective for project management, but lacks some deep customization."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6577140)

IL

Ira L.

Manager - Sales

> "Great for secure collaboration with a global team, located Singapore, UK, Bulgaria, US and Canada and met organizations standards."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6856497)

AW

Angela W.

Research Analyst

> "Setting up complex workflows is not that straightforward and requires advanced technical knowledge and expertise."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579533)

PK

Paulette K.

Credit Risk Analyst

> "I like its automation capabilities that reduce the manual tracking of tasks and help streamline project execution."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857)

MW

Mark W.

Project Manager

> "Some basic functionality is missing, as verified by a few searches on user forums."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6449117)

SS

Samantha S.

Program Manager

> "I really like the automation features which sets alerts and reminders so we do not have to keep manually following up with people."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6523203)

TR

Tanya R.

Founder

> "It has so much less functionality that other project management tools such as Asana or Trello."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6649560)

[View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/)

SV

Shiva V.

Architect

> "Process automation, low code and effecive control and constant optimization , High data flexibility, contextualization and integration of data into..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7003602)

VR

Verified Reviewer

Android Developer

> "Performance can sometimes be slow when handling complex workflows."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7104431)

GN

Gayathri N.

operations Engineer

> "Its user-friendly interface, low-code customization, and seamless integrations make it a valuable asset for teams to streamline operations"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7002272)

MI

Mariam I.

Client Relations Director

> "Can be a bit smoother, at times the site crashes unless you are using chrome or firefox and i prefer opera so made it a bit annoying"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6852740)

IS

Idi S.

VP BivDev

> "I appreciated the intuitive drag-and-drop interface, quick deployment of business processes, and strong integration options with existing tools like..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6838329)

Angham S.

Content Creator

> "the mobile interface is limited and this might be a problem for who rely on mobile access more than laptop or pc"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6819194)

NV

Neha V.

Assistant Manager

> "I really like it User friendly interface that simplifies workflow creation and it is very accessible for them as well who do not have technical knowledge..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6770429)

YH

Yavor H.

Account Manager

> "The user interface feels a little outdated compared to some newer platforms, and it can take time for new users to get comfortable."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6888007)

VR

Verified Reviewer

Android Developer

> "The interface is user-friendly and the platform provides useful customization features that enhance productivity.”"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7104431)

Aaron N.

Strategy Analyst

> "The technical capabilities of CMW in terms of diversity of process creation and control optimisation are lacking."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6433423)

SK

Sanket K.

Salesforce Technical Consultant

> "It has greatly improved our workflow efficiency through its flexibility and customization options. While there was a bit of a learning curve initially,..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6542030)

GN

Gayathri N.

operations Engineer

> "ocassional performance problems occur and i feel the product costs a bit higher price otherwise all good"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7002272)

MS

Maria S.

Telecommunications Enginer

> "It allows me an effective task management we use it daily in our company, it has an excellent integration and allows me to access it from smart devices,..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6289656)

DS

Dishank S.

Associate SCM

> "One thing to concern abot this software is its integration issues & complexity in migrating data."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6575888)

Vishesh B.

Staff software engineer

> "I like the most about it is it allows users to create and modify workflows using a drag-and-drop interface, reducing reliance on extensive coding"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6673186)

SK

Shiv K.

AI Developer

> "It has some glitches on some of our systems which should be fixed while tracking progress."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6337855)

Deepak Singh S.

QA Engineer

> "The platform allows easy customization of processes, making it simple to design and modify workflows without extensive technical knowledge."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6716421)

PT

Pallavi T.

Senior Quality Engineer

> "Sometimes it gets stuck and requires multiple hard refreshes to work again , so it needs to increase its performance efficiency"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6720953)

YH

Yavor H.

Account Manager

> "We used it mainly for HR onboarding and IT requests, and it significantly reduced manual work and email back-and-forth."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6888007)

PR

Parveen R.

Python Developer

> "Sometimes their platform glitches and their customer supports lags behind"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6352755)

AJB

Ayobami Jones B.

Graphics designer

> "With its user-friendly interface, strong collaboration capabilities, and adaptable workflows, it's an essential tool for any company that values..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6281627)

PY

Priyanka Y.

Software Test Engineer

> "It does not have strong community yet and also very few online resources and tutorials are present"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6746786)

RT

Rehan T.

UX Designer

> "The platform also makes collaboration easy, with features like real-time editing and task assignment, which help teams work together smoothly."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6489103)

VD

Vivek D.

Sr Manager Business Development

> "The pricing i think is too high also there are limited pre built templates"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6604285)

Deepak Singh S.

QA Engineer

> "With its seamless integrations and real-time tracking, managing complex workflows has become more efficient and transparent."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6716421)

AKG

Abhishek Kumar G.

Computer Engineer

> "It was an average experience, as one side it is better to understand and easy to cope up with on the other hand it is not up to the mark when compared to..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6826880)

RG

Rishav G.

SDE

> "Its flexible, intuitive interface and seamless integration capabilities makes it efficient for workflow automation and process management."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6595316)

MK

Mohamed K.

Electrical and Instruments Engineer

> "Setup can be time-consuming, and pricing might be high for small teams."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6582719)

Deepak Singh S.

QA Engineer

> "Its robust integration capabilities with third-party applications enhance collaboration and ensure smooth data flow across systems."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6716421)

CM

Chintan M.

IT

> "The application only offers a cursory overview of all my tasks and need to be completed thoroughly, missing the opportunities to showcase them."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4739272)

SS

Shubham S.

Assistant Manager - Retention Marketing

> "I have used CMW platform for project management, it has gret features which make it easy to track progress and manage workflows."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6350311)

SK

Sanket K.

Salesforce Technical Consultant

> "From my experience, the biggest challenge with the CMW Platform was the steep learning curve at the start."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6542030)

OS

Omar S.

Co founder and head of growth

> "I loved how customizable CMW Platform is. Once we got the hang of it, we were able to set up different workflows without needing a developer."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6792021)

VR

Verified Reviewer

Marketing Operations

> "The pricing structure is not competitive for smaller businesses"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6499161)

RG

Rishav G.

SDE

> "It has robust workflow automation, but it could benefit from enhanced customization and performance improvements for an even smoother experience."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6595316)

KH

Krishna H.

SSE

> "One of the least helpful aspects of CMW tracker is that it does not provide a comprehensive overview of all the tasks that need to be completed."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4736579)

BM

Bhavik M.

Software Engineer

> "The overall experience with CMW Platform is highly positive, thanks to its intuitive interface, flexibility for customization, and ability to streamline..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6638980)

VR

Verified Reviewer

Assistant manager

> "Less informative dashboard, AI use is less."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6591016)

AA

Arjun A.

Manager

> "It helps organizations to collaborate, track and manage large volume of contents across multiple channels."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6728753)

HR

Haripriya R.

Content creator

> "The only aspect is that the tracker tool does not provide access to a comprehensive view of tasks that are to be updated /completed."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4780226)

AA

Arjun A.

Manager

> "The CMW platform tool is a game changer solution for centralized management and creations of digital content."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6728753)

JG

Jimit G.

Growth Specialist

> "I only feel that the customer support could have been a little quicker in sending responses because once of our team members faced a technical glitch it..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4961114)

RT

Rehan T.

UX Designer

> "It offers great customization options, so teams can set up workflows that fit their needs."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6489103)

Prashant G.

Hiring

> "The programme just offers a rudimentary overview, failing to present a list of all my chores that need to be finished thoroughly."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4840086)

GtP

Gaëtan P.

Engineer

> "It’s a reliable, flexible tool that made it easy to digitize and automate our workflows without heavy IT involvement."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6787189)

JU

Jeevan U.

Creative head

> "have to request a trial, there is no immediate access"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6560756)

AV

Arushi V.

Project head

> "The best part is its automation functionality and ability to track task from anywhere."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6296681)

VR

Verified Reviewer

SEO Copywriter

> "At times the amount of information involved in each process as well as filtering/updating tasks can feel overwhelming."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___5033666)

Arun K.

SEO executive and Business Development Executive

> "It helps to stay organized by providing a tracking system to easily analyze the workflow."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6276147)

VR

Verified Reviewer

Team Leader - Customer Success

> "Little expensive, initial setup was a little complex."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6338968)

VR

Verified Reviewer

Android Developer

> "I liked the platform’s easy workflow management and user-friendly interface."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7104431)

Vaibhav S.

Problem Setter

> "One of the flaws i found is that it doesn't provide a comprehensive overview of incomplete tasks."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4872580)

RC

Rajat C.

Lead Recruiter

> "Overall its been a great experience using CMW Platform as its a versatile tool that makes management of workflows and automating business process very..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6547520)

Pruthavi P.

Cloud Engineer

> "Some things might not work as well on mobile, making it harder to get things done when you're not at your desk."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6212828)

Chandan S.

Network Engineer

> "They have many features to select them and also they provide best tool to manage all workflow very easily."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6235553)

CO

Christopher O.

Student

> "It takes quite some time to load some data on this application and it's user interface is a bit snazzy"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___5001718)

KKZ

Kaung Khant Z.

Senior SDN Cloud Engineer

> "The overall user experience with CMW platform is generally positive with its ease of use, process visualization features, real-time reporting and..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6647848)

VR

Verified Reviewer

Systems Engineer

> "Deployment process is the most difficult i felt"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6505200)

VR

Verified Reviewer

Lead Developer

> "User-Friendly Low-Code Interface that simplifies the application development process with its intuitive drag-and-drop interface allowing even..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___5045871)

VR

Verified Reviewer

Analyst

> "I am not satisfied with the mobile application of this platform as it did not work as smooth as it works on PC."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4982686)

DK

Dileep K.

Project Manager

> "The platform offers an Open API, allowing seamless integration with popular software tools such as Microsoft Outlook, Salesforce, DocuSign, Slack, and..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4875762)

Manish A.

DSA Problem Setter

> "Its higher cost and less customization make me disappointed sometimes. But it's not a big issue for these automations."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4824729)

PT

Pallavi T.

Senior Quality Engineer

> "We can streamline our business process and automate repetitive tasks reducing manual intervention"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6720953)

Bernard A.

Advisor II, Technical Support

> "It has some limitations and the cost of the platform is quite high if for small business."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4775752)

AM

Ambika M.

DSA problem setter

> "The CMW platform is a comprehensive content management system that allows users to manage and distribute digital content across multiple channels and..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4769242)

VR

Verified Reviewer

Digital Marketing Expert

> "pricing of this tool is way too high when compared with other similar tools like basecamp, zoho, etc"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6035688)

Wangari N.

Operations - Mass Market Agent Coordinator

> "Its a web based application which means its hustle free to use and compatible with any gadget, I use it with my desktop, laptop and smartphone, this also..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4820908)

VR

Verified Reviewer

SDR

> "The pricing is bit on the higher end which might make it difficult to use for a new age startup"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6199881)

VR

Verified Reviewer

Blogger

> "It provides a quick view into the workflow of the project or team, facilitates the delegation of tasks to specific members, and enables workflow..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4889303)

Prashant G.

Hiring

> "Additionally, it fails to offer perspectives on several jobs at once."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4840086)

Goebel T.

Verkaufsberater leichte Nutzfahrxeuge VW

> "I’m able to track the teams workflow to know how far along they’ve gone with the allocated work, before adopting the tool, we could spend a lot of time..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4828943)

Gunavardhan R.

QUALITY ANALYST

> "Sometimes i experience slow response time or system downtime."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6157940)

PW

Palash W.

Tech Consultant

> "It allows our team to automate workflows without deep technical know-how."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6527661)

VR

Verified Reviewer

Lead Developer

> "It has a bit of a steep learning curve if you are just starting out, and we found it to be quite expensive"

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___5045871)

Michelle M.

Consultant

> "I enjoyed using CMW's Platform, they have a very hands on help desk structure, the platform is easy to understand and most importantly for me is..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6470831)

OS

Oluwadamilola S.

Operations Manager

> "The one negative aspect of CMW Tracker is that it can be a bit slow to load certain features and it sometimes takes a while to get the data I need."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4459569)

Simon I.

Chief Executive Officer

> "CMW Platform has really helped me in automating all our work which means we really save on time, cost as we do not require a huge manpower and also with..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___5015590)

VP

Val P.

Accountant

> "Cons of using the CMW Tracker include a potential learning curve, cost, dependence on technology, the risk of user error, and over-reliance on metrics."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4607299)

VR

Verified Reviewer

Junior Graphic Designer

> "It stands out for its adaptability provides advanced data analysis and can customized to my needs, also task management is on a whole new level easier..."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6190664)

VKK

Vivek Kumar K.

Software Development Engineering

> "The documentation is not such good figuring out things initially takes effort."

[See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6163505)

[View Reviews](https://www.capterra.com/p/120988/CMW-Tracker/reviews/)

## User interface

4.49 (3,479)

[CMW Platform](https://www.capterra.com/p/120988/CMW-Tracker/)

4.59 (520)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Smartsheet

Top features

31/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/79104/Smartsheet/#features)

CMW Platform

21/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/120988/CMW-Tracker/#features)

### Recognition

No recognitions have been awarded to Smartsheet

No recognitions have been awarded to CMW Platform

### Deployment & support

Smartsheet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CMW Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Smartsheet

-   By Smartsheet
-   Located in United States
-   Founded in 2012

CMW Platform

-   By CMW Lab
-   Located in United States
-   Founded in 2010

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Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/79104-211559/Smartsheet-vs-Trello)

[CMW Platform](https://www.capterra.com/p/120988/CMW-Tracker/)[4.59 (520)](https://www.capterra.com/p/120988/CMW-Tracker/reviews/)

vs

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

$275/year

Price

$29.99/month

4.5

Features

4.6

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/120988-130182/CMW-Tracker-vs-Zapier)

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,558)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$12/month

Price

$10/month

4.3

Features

4.6

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/79104-158833/Smartsheet-vs-ClickUp)

[CMW Platform](https://www.capterra.com/p/120988/CMW-Tracker/)[4.59 (520)](https://www.capterra.com/p/120988/CMW-Tracker/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,483)](https://www.capterra.com/p/211559/Trello/reviews/)

$275/year

Price

$5/month

4.5

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120988-211559/CMW-Tracker-vs-Trello)