# Compare Smartsheet vs CMW Platform 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Smartsheet and CMW Platform based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/79104-120988/Smartsheet-vs-CMW-Tracker --- # Smartsheet vs CMW Platform Features and Cost Comparison Last updated June 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartsheetCMW Platform2/4 selected [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,526)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [CMW Platform](https://www.capterra.com/p/120988/CMW-Tracker/)[4.6 (522)](https://www.capterra.com/p/120988/CMW-Tracker/reviews/) [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,526)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $12.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,526 reviews](#user-reviews) Positive 3,251 Neutral 226 Negative 49 [## CMW Platform](https://www.capterra.com/p/120988/CMW-Tracker/)[4.6 (522)](https://www.capterra.com/p/120988/CMW-Tracker/reviews/) Starting Price $275.00/year Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [522 reviews](#user-reviews) Positive 514 Neutral 8 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,400 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Task Management 4.5 Customizable Reports 4.3 Commenting/Notes 4.6 Customizable Fields 4.5 Real-Time Data 4.6 \--%Fit Missing features Feature ratings Task Management 4.5 Customizable Reports NA Commenting/Notes NA Customizable Fields NA Real-Time Data NA User satisfaction User satisfaction 4.5 User reviews[3,526](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.6 User reviews[522](https://www.capterra.com/p/120988/CMW-Tracker/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.4 Customer support 4.4 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $275Per User, Per Year - Free version - Free trial Best for Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. Best for Mid-sized and large organizations across industries such as finance, healthcare, manufacturing and professional services seeking workflow automation and process optimization. ## User reviews Pros & cons MB Matt B. Group Technology Director > "Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management, and client-facing..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7162550) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) NR Nikole R. Permit Technician > "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) Daniel R. COO > "I used it for project tracking, surveys, dashboards, and automations, and it gave me a flexible way to organize a lot of different work in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) SP Sandy P. Virtual ASsistant > "I like that Smartsheet supports different ways of managing work, including task tracking, automated alerts, shared sheets, dashboards, and project..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153636) MT Michael T. Assistant Director of Academic Support and Accessibility Services > "The customization of dashboard takes a lot of time and permission management gets messy when handling large organization." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165142) VR Verified Reviewer Advocate > "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual administrative work and save..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) VR Verified Reviewer PRESIDENT > "not as functional as excel, lacks advanced formulas, flexibility, and complex data analysis capabilities" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153602) Daniel R. COO > "It gave me one place to organize a lot of moving pieces, keep people updated, and make the information easy to understand without having to build a..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) Daniel R. COO > "My main concerns were the cost and a few limitations that could make copying or reusing projects more cumbersome than expected." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) MG Madison G. Software Engineer > "The interface is not very modern and building more advanced or complex sheets and reports takes some time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045) VR Verified Reviewer Advocate > "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects organized and on..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) Basel E. IT Operations Specialist > "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) SK Sheniga K. Compensation consultant > "The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) SL Sai L. Assistantship > "It serves as a centralized source of truth that successfully streamlines project tracking, resource management, and data collection." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532) DC Daniel C. Benefits and Compliance Manager > "I also thought some of the platform support offerings/services were leaning too much into AI as currently formated." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042) NR Nikole R. Permit Technician > "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) VR Verified Reviewer Small Business owner > "It makes it simple to plan, track, and collaborate on work in real time, while also offering strong automation and integration options." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7149330) Basel E. IT Operations Specialist > "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) HR Haley R. registrar > "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) NB Nicholas B. Owner > "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502) NR Nikole R. Permit Technician > "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) Basel E. IT Operations Specialist > "It is a reliable platform for project collaboration, task tracking, approvals, and process management." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) SK Sheniga K. Compensation consultant > "It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) HR Haley R. registrar > "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) Basel E. IT Operations Specialist > "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) VR Verified Reviewer Assistant Trainee > "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565) TA Tim A. Strategic Operations Director > "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) Basel E. IT Operations Specialist > "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) AS Adam S. Head of Transformation Planning > "Neutral - good for a project manager but not great for portfolio management or PMO type organisations." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254) SL Sai L. Assistantship > "Smartsheet excels at bridging the gap between traditional spreadsheets and robust project management software." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532) JC Juan C. Manger > "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) DL Drew L. SR SYS Admin > "I think that the backend administration features can be a bit confusing at first." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) EN Edmond N. Research Project Support Coordinator > "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) AT Aniruddha T. Operations Support > "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) GBL Georgia Belletti L. Addetto alle vendite > "The app has versatile automation capabilities that helps us handle diverse tasks" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7174553) VR Verified Reviewer Sr Architect > "Spreadsheet-style UI can be confusing initially" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970) MA Mohammad A. Senior Claims adjuster > "It works like a spreadsheet but with better tracking for tasks and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) MG Madison G. Software Engineer > "Reporting and dashboard features are very useful, I can see project data in single view." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) Victoria H. HR Director > "I use it for a lot of project management as well as to do task and it keeps me on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) SN Sarah N. Academic Programs Coordinator > "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791) JR Joe R. Client Advisor > "Regardless if they are an office MS user or Google suite user, smartsheet allows us to collaborate." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165644) MJ Michael J. Digital Marketer > "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619) ZM Zain M. CEO > "The best thing is its dashboards, very helpful for getting an overview of project status." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7169292) TA Tim A. Strategic Operations Director > "The permissions system can be a bit cumbersome." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) VR Verified Reviewer Client Success Manager > "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) JA Jacqueline A. Quality Assurance Specialist > "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) MB Mark B. IT Manager > "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) MA Mohammad A. Senior Claims adjuster > "At the beginning, it was a bit confusing to understand all the features." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) ZA Zafar A. Country HSE manager > "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515) RG Roman G. Information Technology Audit > "Could become a bit costly if you start to add additional ad-ons (for example time tracking)" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) Bill L. Vice President of Sales and Operations > "I was able to set up and test a few processes, and the platform showed strong potential in terms of customization and process tracking." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7177027) VR Verified Reviewer Android Developer > "Performance can sometimes be slow when handling complex workflows." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7104431) SV Shiva V. Architect > "Process automation, low code and effecive control and constant optimization , High data flexibility, contextualization and integration of data into..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7003602) MI Mariam I. Client Relations Director > "Can be a bit smoother, at times the site crashes unless you are using chrome or firefox and i prefer opera so made it a bit annoying" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6852740) GN Gayathri N. operations Engineer > "Its user-friendly interface, low-code customization, and seamless integrations make it a valuable asset for teams to streamline operations" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7002272) YH Yavor H. Account Manager > "The user interface feels a little outdated compared to some newer platforms, and it can take time for new users to get comfortable." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6888007) VR Verified Reviewer Android Developer > "The interface is user-friendly and the platform provides useful customization features that enhance productivity.”" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7104431) Aaron N. Strategy Analyst > "The technical capabilities of CMW in terms of diversity of process creation and control optimisation are lacking." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6433423) SK Sanket K. Salesforce Technical Consultant > "It has greatly improved our workflow efficiency through its flexibility and customization options. While there was a bit of a learning curve..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6542030) GN Gayathri N. operations Engineer > "ocassional performance problems occur and i feel the product costs a bit higher price otherwise all good" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7002272) Vishesh B. Staff software engineer > "I like the most about it is it allows users to create and modify workflows using a drag-and-drop interface, reducing reliance on extensive coding" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6673186) DS Dishank S. Associate SCM > "One thing to concern abot this software is its integration issues & complexity in migrating data." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6575888) Bill L. Vice President of Sales and Operations > "CMW Platform makes workflow automation easy with its low-code, visual builder." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7177027) Angham S. Content Creator > "the mobile interface is limited and this might be a problem for who rely on mobile access more than laptop or pc" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6819194) Deepak Singh S. QA Engineer > "The platform allows easy customization of processes, making it simple to design and modify workflows without extensive technical knowledge." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6716421) PT Pallavi T. Senior Quality Engineer > "Sometimes it gets stuck and requires multiple hard refreshes to work again , so it needs to increase its performance efficiency" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6720953) YH Yavor H. Account Manager > "We used it mainly for HR onboarding and IT requests, and it significantly reduced manual work and email back-and-forth." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6888007) PY Priyanka Y. Software Test Engineer > "It does not have strong community yet and also very few online resources and tutorials are present" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6746786) IS Idi S. VP BivDev > "I appreciated the intuitive drag-and-drop interface, quick deployment of business processes, and strong integration options with existing tools like..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6838329) VD Vivek D. Sr Manager Business Development > "The pricing i think is too high also there are limited pre built templates" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6604285) NV Neha V. Assistant Manager > "I really like it User friendly interface that simplifies workflow creation and it is very accessible for them as well who do not have technical..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6770429) MK Mohamed K. Electrical and Instruments Engineer > "Setup can be time-consuming, and pricing might be high for small teams." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6582719) RT Rehan T. UX Designer > "The platform also makes collaboration easy, with features like real-time editing and task assignment, which help teams work together smoothly." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6489103) SK Sanket K. Salesforce Technical Consultant > "From my experience, the biggest challenge with the CMW Platform was the steep learning curve at the start." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6542030) Deepak Singh S. QA Engineer > "With its seamless integrations and real-time tracking, managing complex workflows has become more efficient and transparent." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6716421) VR Verified Reviewer Marketing Operations > "The pricing structure is not competitive for smaller businesses" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6499161) RG Rishav G. SDE > "Its flexible, intuitive interface and seamless integration capabilities makes it efficient for workflow automation and process management." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6595316) VR Verified Reviewer Assistant manager > "Less informative dashboard, AI use is less." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6591016) Deepak Singh S. QA Engineer > "Its robust integration capabilities with third-party applications enhance collaboration and ensure smooth data flow across systems." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6716421) JG Jimit G. Growth Specialist > "I only feel that the customer support could have been a little quicker in sending responses because once of our team members faced a technical..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4961114) RG Rishav G. SDE > "It has robust workflow automation, but it could benefit from enhanced customization and performance improvements for an even smoother experience." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6595316) JU Jeevan U. Creative head > "have to request a trial, there is no immediate access" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6560756) BM Bhavik M. Software Engineer > "The overall experience with CMW Platform is highly positive, thanks to its intuitive interface, flexibility for customization, and ability to..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6638980) SK Shiv K. AI Developer > "It has some glitches on some of our systems which should be fixed while tracking progress." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6337855) AA Arjun A. Manager > "It helps organizations to collaborate, track and manage large volume of contents across multiple channels." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6728753) AKG Abhishek Kumar G. Computer Engineer > "It was an average experience, as one side it is better to understand and easy to cope up with on the other hand it is not up to the mark when..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6826880) AA Arjun A. Manager > "The CMW platform tool is a game changer solution for centralized management and creations of digital content." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6728753) VR Verified Reviewer SEO Copywriter > "At times the amount of information involved in each process as well as filtering/updating tasks can feel overwhelming." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___5033666) RT Rehan T. UX Designer > "It offers great customization options, so teams can set up workflows that fit their needs." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6489103) Pruthavi P. Cloud Engineer > "Some things might not work as well on mobile, making it harder to get things done when you're not at your desk." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6212828) VR Verified Reviewer Software Developer > "It's simple to use, even for people who aren't tech-savvy, and the drag-and-drop interface makes it easy to create workflows. " [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7124813) CO Christopher O. Student > "It takes quite some time to load some data on this application and it's user interface is a bit snazzy" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___5001718) VR Verified Reviewer Android Developer > "I liked the platform’s easy workflow management and user-friendly interface." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___7104431) VR Verified Reviewer Systems Engineer > "Deployment process is the most difficult i felt" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6505200) RC Rajat C. Lead Recruiter > "Overall its been a great experience using CMW Platform as its a versatile tool that makes management of workflows and automating business process..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6547520) VR Verified Reviewer Analyst > "I am not satisfied with the mobile application of this platform as it did not work as smooth as it works on PC." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4982686) OS Omar S. Co founder and head of growth > "I loved how customizable CMW Platform is. Once we got the hang of it, we were able to set up different workflows without needing a developer." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6792021) PR Parveen R. Python Developer > "Sometimes their platform glitches and their customer supports lags behind" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6352755) KKZ Kaung Khant Z. Senior SDN Cloud Engineer > "The overall user experience with CMW platform is generally positive with its ease of use, process visualization features, real-time reporting and..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6647848) VR Verified Reviewer Digital Marketing Expert > "pricing of this tool is way too high when compared with other similar tools like basecamp, zoho, etc" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6035688) VR Verified Reviewer Lead Developer > "User-Friendly Low-Code Interface that simplifies the application development process with its intuitive drag-and-drop interface allowing even..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___5045871) VR Verified Reviewer SDR > "The pricing is bit on the higher end which might make it difficult to use for a new age startup" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6199881) PT Pallavi T. Senior Quality Engineer > "We can streamline our business process and automate repetitive tasks reducing manual intervention" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6720953) CM Chintan M. IT > "The application only offers a cursory overview of all my tasks and need to be completed thoroughly, missing the opportunities to showcase them." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4739272) PW Palash W. Tech Consultant > "It allows our team to automate workflows without deep technical know-how." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6527661) Gunavardhan R. QUALITY ANALYST > "Sometimes i experience slow response time or system downtime." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6157940) Michelle M. Consultant > "I enjoyed using CMW's Platform, they have a very hands on help desk structure, the platform is easy to understand and most importantly for me is..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6470831) VR Verified Reviewer Lead Developer > "It has a bit of a steep learning curve if you are just starting out, and we found it to be quite expensive" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___5045871) Simon I. Chief Executive Officer > "CMW Platform has really helped me in automating all our work which means we really save on time, cost as we do not require a huge manpower and also..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___5015590) OS Oluwadamilola S. Operations Manager > "The one negative aspect of CMW Tracker is that it can be a bit slow to load certain features and it sometimes takes a while to get the data I need." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4459569) VR Verified Reviewer Junior Graphic Designer > "It stands out for its adaptability provides advanced data analysis and can customized to my needs, also task management is on a whole new level..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6190664) VP Val P. Accountant > "Cons of using the CMW Tracker include a potential learning curve, cost, dependence on technology, the risk of user error, and over-reliance on..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4607299) VR Verified Reviewer Cloud Analyst > "the best thing about cmw platform is the simpleness and low code support that means even the person having the less exposure on technical side can..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4954033) VKK Vivek Kumar K. Software Development Engineering > "The documentation is not such good figuring out things initially takes effort." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6163505) Rahul C. Founder > "One more great thing about the CMW Platform is that it's highly customizable so in case your business requirements changes with time, you can easily..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4963164) NN Naveen N. Team Lead IT > "Learning for new users is quite a bit challenging, where proper training should be provided." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6013146) MS Maria S. Telecommunications Enginer > "It allows me an effective task management we use it daily in our company, it has an excellent integration and allows me to access it from smart..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6289656) KH Krishna H. SSE > "One of the least helpful aspects of CMW tracker is that it does not provide a comprehensive overview of all the tasks that need to be completed." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4736579) PW Palash W. Tech Consultant > "CMW Platform has helped us streamline project management and routine processes forus." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6527661) HR Haripriya R. Content creator > "The only aspect is that the tracker tool does not provide access to a comprehensive view of tasks that are to be updated /completed." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4780226) CA Christian A. Consultant > "It's an incredible tool for managers, providing a comprehensive solution for tracking tasks, time management, and team performance." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___5024598) CH Charles H. Special education behavioral assistant > "The lack of descriptions for all functionality" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6144090) GtP Gaëtan P. Engineer > "It’s a reliable, flexible tool that made it easy to digitize and automate our workflows without heavy IT involvement." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6787189) Prashant G. Hiring > "The programme just offers a rudimentary overview, failing to present a list of all my chores that need to be finished thoroughly." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___4840086) HP Harish P. Associate Project Manager > "The CMW Platform is easy to use, offers seamless integration and provides customizable dashboard and reports." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6709591) JC Joshua C. owner > "Some things still are buggy vmbut" [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6186355) MK Mikhail K. Architect > "For anyone considering this product, I recommend taking advantage of its drag-and-drop features to streamline your processes and enhance team..." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6528690) VR Verified Reviewer Lead it engineer > "I had to struggle searching few topics." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6037049) Amrit Kumar P. Lead Consultant > "We can use scrum methodology to do our work, which makes the process streamline." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6699924) VR Verified Reviewer Team Leader - Customer Success > "Little expensive, initial setup was a little complex." [See full review](https://www.capterra.com/p/120988/CMW-Tracker/#Capterra___6338968) [View Reviews](https://www.capterra.com/p/120988/CMW-Tracker/reviews/) ## User interface 4.49 (3,526) [CMW Platform](https://www.capterra.com/p/120988/CMW-Tracker/) 4.59 (522) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Smartsheet Top features 32/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) CMW Platform 21/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/120988/CMW-Tracker/#features) ### Recognition Smartsheet is recognized as a top-rated tool in 4 Capterra Shortlist reports CMW Platform is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CMW Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Smartsheet - By Smartsheet - Located in United States - Founded in 2012 CMW Platform - By CMW Lab - Located in United States - Founded in 2010 ## 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