# Compare Smartsheet vs onPhase 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Smartsheet and onPhase based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/79104-125393/Smartsheet-vs-DocuPhase

---

# Smartsheet vs onPhase Features and Cost Comparison

Last updated June 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartsheetonPhase2/4 selected

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,519)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

[onPhase](https://www.capterra.com/p/125393/DocuPhase/)[4.5 (127)](https://www.capterra.com/p/125393/DocuPhase/reviews/)

[## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,519)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,519 reviews](#user-reviews)

Positive

3,244

Neutral

226

Negative

49

[## onPhase](https://www.capterra.com/p/125393/DocuPhase/)[4.5 (127)](https://www.capterra.com/p/125393/DocuPhase/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

AG

Based on [127 reviews](#user-reviews)

Positive

114

Neutral

10

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 9,328 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Customizable Reports

4.3

Task Management

4.5

Commenting/Notes

4.6

Customizable Fields

4.6

Real-Time Data

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Customizable Reports

\--

Task Management

3.9

Commenting/Notes

\--

Customizable Fields

NA

Real-Time Data

5.0

User satisfaction

User satisfaction

4.5

User reviews[3,519](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.3

User satisfaction

4.5

User reviews[127](https://www.capterra.com/p/125393/DocuPhase/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations.

Best for

onPhase supports mid-market businesses across multiple industries including but not limited to healthcare, manufacturing, heavy trucking, higher education, member-based organizations and more.

## User reviews

Pros & cons

MB

Matt B.

Group Technology Director

> "Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management, and client-facing..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7162550)

LW

Laura W.

Marketing Coordinator

> "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089)

CH

Carnell H.

Owner

> "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487)

SS

Sarah S.

Land Acquisition Admin

> "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737)

SP

Sandy P.

Virtual ASsistant

> "I like that Smartsheet supports different ways of managing work, including task tracking, automated alerts, shared sheets, dashboards, and project..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153636)

NR

Nikole R.

Permit Technician

> "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or dashboards."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057)

VR

Verified Reviewer

Advocate

> "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual administrative work and save..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738)

AR

Anitha R.

Senior Technical Specialist

> "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889)

AR

Anitha R.

Senior Technical Specialist

> "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889)

MT

Michael T.

Assistant Director of Academic Support and Accessibility Services

> "The customization of dashboard takes a lot of time and permission management gets messy when handling large organization."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165142)

VR

Verified Reviewer

Advocate

> "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects organized and on..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738)

VR

Verified Reviewer

PRESIDENT

> "not as functional as excel, lacks advanced formulas, flexibility, and complex data analysis capabilities"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153602)

Basel E.

IT Operations Specialist

> "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525)

SE

Stephanie E.

Talent Attraction Specialist

> "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619)

SK

Sheniga K.

Compensation consultant

> "The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891)

MG

Madison G.

Software Engineer

> "The interface is not very modern and building more advanced or complex sheets and reports takes some time."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045)

SL

Sai L.

Assistantship

> "It serves as a centralized source of truth that successfully streamlines project tracking, resource management, and data collection."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400)

NR

Nikole R.

Permit Technician

> "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057)

DA

Daniel A.

IT Project Manager

> "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494)

VR

Verified Reviewer

Small Business owner

> "It makes it simple to plan, track, and collaborate on work in real time, while also offering strong automation and integration options."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7149330)

DC

Daniel C.

Benefits and Compliance Manager

> "I also thought some of the platform support offerings/services were leaning too much into AI as currently formated."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042)

HR

Haley R.

registrar

> "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713)

TS

Todd S.

VP of Sales and Marketing

> "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114)

NR

Nikole R.

Permit Technician

> "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057)

Basel E.

IT Operations Specialist

> "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525)

Basel E.

IT Operations Specialist

> "It is a reliable platform for project collaboration, task tracking, approvals, and process management."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525)

NB

Nicholas B.

Owner

> "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502)

SK

Sheniga K.

Compensation consultant

> "It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891)

JB

Jennifer B.

Operations Coordinator

> "Sometimes updates come in an untimely manner; especially not useful when working with live inventory"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341)

HR

Haley R.

registrar

> "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713)

MB

Mark B.

VP of Sales and Estimating

> "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747)

Basel E.

IT Operations Specialist

> "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525)

Roger A.

Owner

> "Some bugs and issues can appear with complex sheets."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814)

VR

Verified Reviewer

Assistant Trainee

> "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565)

DA

Daniel A.

IT Project Manager

> "The new licensing model greatly reduces the value of the product."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494)

Basel E.

IT Operations Specialist

> "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525)

SN

Sarah N.

Academic Programs Coordinator

> "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791)

SL

Sai L.

Assistantship

> "Smartsheet excels at bridging the gap between traditional spreadsheets and robust project management software."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532)

VR

Verified Reviewer

Client Success Manager

> "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086)

KT

Kenneth T.

Creative Director

> "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723)

TA

Tim A.

Strategic Operations Director

> "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849)

AG

Ana G.

Marketing Coordinator

> "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741)

AS

Adam S.

Head of Transformation Planning

> "Neutral - good for a project manager but not great for portfolio management or PMO type organisations."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254)

EN

Edmond N.

Research Project Support Coordinator

> "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749)

JC

Juan C.

Manger

> "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854)

Shilpa R.

QA

> "Great tool for listing, documentation, project collaboration, task management and ease to use with microsoft 365"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068508)

DL

Drew L.

SR SYS Admin

> "I think that the backend administration features can be a bit confusing at first."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061)

AT

Aniruddha T.

Operations Support

> "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me,..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207)

TH

Tabatha H.

Director of Human Resources

> "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907)

MA

Mohammad A.

Senior Claims adjuster

> "It works like a spreadsheet but with better tracking for tasks and deadlines."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464)

MW

Marcus W.

Research Scientist

> "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305)

ML

Mor L.

Senior Presales Engineer

> "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570)

EB

Ellie B.

Business Operations and HR Support

> "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091)

MG

Madison G.

Software Engineer

> "Reporting and dashboard features are very useful, I can see project data in single view."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045)

VR

Verified Reviewer

Sr Architect

> "Spreadsheet-style UI can be confusing initially"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970)

BB

Britta B.

Coordinator

> "There are numerous options to help organize to-do lists, projects, or any other task you need to track in an orderly manner."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6843773)

EG

Elvison G.

Business Architecture Supervisor

> "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141)

Victoria H.

HR Director

> "I use it for a lot of project management as well as to do task and it keeps me on track."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731)

LV

Leah V.

Senior Client Service Rep

> "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070)

MB

Manish B.

Chartered Accountant

> "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921)

Otilde R.

Product Designer

> "Availability features of allocating various resources do not incorporate part-time availability well enough."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852)

VR

Verified Reviewer

Project Coordinator

> "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better collaborate..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092)

PK

Paulette K.

Credit Risk Analyst

> "It can get expensive if you need access to premium features thus affecting its viability for small teams."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857)

JR

Joe R.

Client Advisor

> "Regardless if they are an office MS user or Google suite user, smartsheet allows us to collaborate."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165644)

AB

Alanna B.

Rebate Programs

> "Users can accidentally input work and forget to save leading to lost worktime and need for double checking."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301)

DL

DONIA L.

Project Manager

> "The Gantt timeline actually assists me to monitor dependencies and dates become dynamic when tasks are moved."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6847096)

MJ

Michael J.

Digital Marketer

> "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619)

ZM

Zain M.

CEO

> "The best thing is its dashboards, very helpful for getting an overview of project status."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7169292)

TA

Tim A.

Strategic Operations Director

> "The permissions system can be a bit cumbersome."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849)

Julieann L.

Office Manager Project Assistant

> "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130)

JA

Jacqueline A.

Quality Assurance Specialist

> "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471)

SH

Sarah H.

Group Show Director

> "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746)

MB

Mark B.

IT Manager

> "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489)

JA

Jacqueline A.

Quality Assurance Specialist

> "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471)

MA

Mohammad A.

Senior Claims adjuster

> "At the beginning, it was a bit confusing to understand all the features."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464)

FP

Fernando P.

Administrative

> "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372)

RG

Roman G.

Information Technology Audit

> "Could become a bit costly if you start to add additional ad-ons (for example time tracking)"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415)

ZA

Zafar A.

Country HSE manager

> "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515)

JL

Jianming L.

Senior program officer

> "I'm not sure if it is a Smartsheet function or my Email intake system, but the way the notifications are sent, it's all in a single email rather than..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6114926)

[View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/)

AG

Abraham G.

Mechanical Engineer/Designer

> "This allows me and my team to stay on top of our work but also allows us to review our work one last..."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___4919239)

Abhishek P.

Software developer

> "It requires internet to work so sometime online and offline internet makes issue in working."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___6644503)

Abhishek P.

Software developer

> "It is quite easy for managing documents separately and extracting any time without any issues...."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___6644503)

CB

Christina B.

Accounts Payable

> "To many areas to search for an invoice when it is not processed"

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___6780675)

VR

Verified Reviewer

Founder

> "With customization capabilities and impressive search functionalities, it offers scalability and..."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___4910436)

NP

Nikki P.

Production Artist-Forms

> "Currently not able to use "Send Mail" due to potential security breaches in the transfer of emails..."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___4381729)

CB

Christina B.

Accounts Payable

> "Its been good if there are no issues with POs"

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___6780675)

DD

Daphne D.

Medical Records Specialist

> "When I get logged off for no reason. "

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___6202765)

VR

Verified Reviewer

Founder

> "DocuPhase offers an easy-to-use UI with a great intuitive design, ensuring a user-friendly..."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___4910436)

BD

Bruce D.

VP Finance

> "Are they trying to "fire" us as a customer?"

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___6282200)

AS

Amy S.

Accountant

> "There are so many things that you can do, such as: add notes, create zip file, PDF. "

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___4668310)

TP

Teresa P.

Systems Analyst/Programmer

> "Complex and dynamic workflows can be difficult to implement. "

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___4668297)

BD

Bruce D.

VP Finance

> "Initial experience was good when we bought it but their architect left just before our launch. "

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___6282200)

LH

Leigh H.

Accounts Payable

> "The roll out of the new system was not very friendly! "

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___4381674)

JB

Julie B.

Real Estate processor

> "Easy to access for RE Dept-Ease in acquiring scanned items."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___4922228)

IW

Ian W.

Department Manager

> "The current generic message is not helpful at all"

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___3170501)

Justin L.

Director of Finance & Business Services

> "We continue to develop forms to automate workflow approvals, and the best part is when a web form is..."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___2962964)

VD

Vanessa D.

ap analyst

> "sometime the page freezes and you have to restart whatever you are working on."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___2329279)

BD

Bruce D.

VP Finance

> "Newest OCR capture tool is decent."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___6282200)

GC

Gale C.

Director of Compliance/IT/Paralegal

> "Maintenance fees are expensive and paid for through a vendor versus the company itself."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___2824230)

AP

Ash P.

IT Manager

> "Yes it is worth using, it allowed us to remove all our old word forms and a lot of manual tasks as..."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___4384053)

LO

Lauren O.

Accounting Assistant

> "It didn't keep up with our growth and it kept breaking down."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___2303469)

RS

Rosanne S.

Director

> "We are very happy with how the software works and how well we are able to maintain various files and..."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___4381679)

KJ

Kimberly J.

Admin

> "My only area of confusion is the Admin Sign In. "

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___2822508)

BP

Brian P.

Director of Business Operations

> "The documents are then saved electronically which saves me time and organization."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___4381682)

KA

Kamran A.

Director of Finance

> "EDI adoption by suppliers is still very low."

[See full review](https://www.capterra.com/p/125393/DocuPhase/#Capterra___2237168)

[View Reviews](https://www.capterra.com/p/125393/DocuPhase/reviews/)

## User interface

4.49 (3,519)

[onPhase](https://www.capterra.com/p/125393/DocuPhase/)

4.48 (127)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Smartsheet

Top features

32/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/79104/Smartsheet/#features)

onPhase

28/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/125393/DocuPhase/#features)

### Recognition

Smartsheet is recognized as a top-rated tool in 4 Capterra Shortlist reports

onPhase is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Smartsheet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

onPhase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Smartsheet

-   By Smartsheet
-   Located in United States
-   Founded in 2012

onPhase

-   By onPhase
-   Located in United States
-   Founded in 2000

## Popular Comparisons

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,519)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

vs

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vs

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Contact vendor for pricing

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4.3

Features

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4.4

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[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,519)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

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4.3

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4.4

4.3

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[onPhase](https://www.capterra.com/p/125393/DocuPhase/)[4.48 (127)](https://www.capterra.com/p/125393/DocuPhase/reviews/)

vs

[viaSocket](https://www.capterra.com/p/10020406/viaSocket/)[4.83 (648)](https://www.capterra.com/p/10020406/viaSocket/reviews/)

Contact vendor for pricing

Price

$30/month

4.3

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/125393-10020406/DocuPhase-vs-viaSocket)

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,519)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,594)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$12/month

Price

$10.99/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/79104-184581/Smartsheet-vs-Asana-PM)

[onPhase](https://www.capterra.com/p/125393/DocuPhase/)[4.48 (127)](https://www.capterra.com/p/125393/DocuPhase/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,406)](https://www.capterra.com/p/19319/JIRA/reviews/)

Contact vendor for pricing

Price

$7.91/month

4.3

Features

4.4

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-125393/JIRA-vs-DocuPhase)

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,519)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,064)](https://www.capterra.com/p/147657/monday-com/reviews/)

$12/month

Price

$9/month

4.3

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/79104-147657/Smartsheet-vs-monday-com)

[onPhase](https://www.capterra.com/p/125393/DocuPhase/)[4.48 (127)](https://www.capterra.com/p/125393/DocuPhase/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,594)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Contact vendor for pricing

Price

$10.99/month

4.3

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/125393-184581/DocuPhase-vs-Asana-PM)

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,519)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,550)](https://www.capterra.com/p/211559/Trello/reviews/)

$12/month

Price

$5/month

4.3

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/79104-211559/Smartsheet-vs-Trello)

[onPhase](https://www.capterra.com/p/125393/DocuPhase/)[4.48 (127)](https://www.capterra.com/p/125393/DocuPhase/reviews/)

vs

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,054)](https://www.capterra.com/p/130182/Zapier/reviews/)

Contact vendor for pricing

Price

$29.99/month

4.3

Features

4.6

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/125393-130182/DocuPhase-vs-Zapier)

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,519)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,016)](https://www.capterra.com/p/76113/Wrike/reviews/)

$12/month

Price

$10/month

4.3

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-79104/Wrike-vs-Smartsheet)

[onPhase](https://www.capterra.com/p/125393/DocuPhase/)[4.48 (127)](https://www.capterra.com/p/125393/DocuPhase/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,016)](https://www.capterra.com/p/76113/Wrike/reviews/)

Contact vendor for pricing

Price

$10/month

4.3

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-125393/Wrike-vs-DocuPhase)