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Jobber vs Smartsheet: Which is a better fit?

Updated on January 23rd, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 15,717 reviews from Scheduling users.
% Fit
Missing features
Feature ratings
Booking Management
NA
Calendar Management
4.5
Real-time Scheduling
4.6
Mobile Access
4.4
Customer Database
4.3
% Fit
Missing features
Feature ratings
Booking Management
NA
Calendar Management
4.5
Real-time Scheduling
NA
Mobile Access
4.4
Customer Database
NA
User satisfaction
4.5
User reviews937
Ease of use
4.5
Functionality
4.2
Value for money
4.4
Customer support
4.5
4.5
User reviews3,403
Ease of use
4.3
Functionality
4.3
Value for money
4.4
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Jobber is ideal for established and growing home service businesses seeking better organization, mobile access, efficient scheduling, automated invoicing and billing, and easy-to-use marketing tools.

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Nichole F
Owner/operator
5.0

Nichole F.: My name is Nichole. I'm the owner and operator of My 3 Daughters, LLC. It's a cleaning and home service company. And I give Jobber a five-star review. I was using Google Workspace and FieldPulse. It just weren't integrating as well for my day-to-day process as I would like. I chose Jobber because I liked all the additional bonuses it has. I like the photographs. I like the designated phone number. I like that I can chat back and forth in the app with the customers through text message or a phone call. I like that I can let my employees see what I want them to see. I don't have to give them all the information. There's so many things that I like actually. There's not one thing that I dislike about the app. I like that there has the GPS location for when they clock in and out. And I like that the clients can also, as well, see that my employees are at the place of work at when they say they are. It was very easy to onboard Jobber. There is a import and export feature, which made it very simple. Pretty much just click the button, and everything is there. I recommend starting out with the Core plan because you can always downgrade if you don't need any of the features, but it's nice to see what it actually can do from the start. I started off a little lower, and then worked my way up, and I regret it. The Core plan has a lot of really good, cool features that you don't really want to miss out on.

How Capterra sources reviews
View all video reviews
Kendrick N
CEO
5.0

Kendrick N.: Hi. My name is Kendrick, owner of Kennys Kitchen LLC. I give Smartsheet five out of five. The product I used was Microsoft Excel. I actually created my own sheets, so I was really doing everything myself. And one day I said, "You know what? Someone should be able to help you." I went searching, found Smartsheet; best decision I ever made. Inventory, scheduling, day-to-day operations, checklists, everything I need in one, which is what most businesses like. Getting started with Smartsheet was too easy. All I really had to do was enter my email address and sign up. I did start with the free trial, and the free trial went on for 30 days, but during that free trial, I just couldn't let it go and I've been using it ever since. Recommendations for anyone else using Smartsheet; stick with it for a while. Browse, explore, and look. You'll find what you need for your business, and that's no lie.

How Capterra sources reviews
View all video reviews
User interface
127994 video thumbnail}
1 Video
79104 video thumbnail}
1 Video
127994
4 screenshots
79104
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Absence Management
207
Important
Access Controls/Permissions
388
Important

Jobber

Top Features
29/37
  • Absence Management
  • API
  • Booking Management
  • Class Scheduling
  • Room Booking
  • Shift Swapping
  • Time Zone Tracking
  • User Management
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Calendar Management
  • Calendar Sync
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Drag & Drop
  • Employee Management
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Real-Time Notifications
  • Real-time Scheduling
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third-Party Integrations
  • Timesheet Management
See All features
Hide Scheduling Software Features -

Smartsheet

17/37
Show Scheduling Software Features +
Jobber
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Smartsheet
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Jobber
  • By Jobber Software
  • Located in Canada
  • Founded in 2010
Smartsheet
  • By Smartsheet
  • Located in United States
  • Founded in 2012
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