# Compare Smartsheet vs Process Street 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Smartsheet and Process Street based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/79104-135004/Smartsheet-vs-Process-Street --- # Smartsheet vs Process Street Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartsheetProcess Street2/4 selected [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $12.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,507 reviews](#user-reviews) Positive 3,232 Neutral 226 Negative 49 [## Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [652 reviews](#user-reviews) Positive 628 Neutral 18 Negative 6 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 36,581 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Task Management 4.5 Multiple Projects 4.5 Project Planning/Scheduling 4.6 Commenting/Notes 4.6 Workflow Management 4.5 70%Fit Missing features Not enough reviews Feature ratings Task Management 4.7 Multiple Projects 5.0 Project Planning/Scheduling NA Commenting/Notes 3.5 Workflow Management 4.5 User satisfaction User satisfaction 4.5 User reviews[3,507](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.7 User reviews[652](https://www.capterra.com/p/135004/Process-Street/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. Best for Process Street is designed for mid-market and enterprise teams in regulated industries such as finance, technology, and manufacturing that assists with execution, compliance, and audit readiness. ## User reviews Pros & cons CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) VR Verified Reviewer Advocate > "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual administrative work and save time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) NR Nikole R. Permit Technician > "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) VR Verified Reviewer Advocate > "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects organized and on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) Basel E. IT Operations Specialist > "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) NR Nikole R. Permit Technician > "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) HR Haley R. registrar > "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) NR Nikole R. Permit Technician > "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) Basel E. IT Operations Specialist > "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Basel E. IT Operations Specialist > "It is a reliable platform for project collaboration, task tracking, approvals, and process management." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included in..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) HR Haley R. registrar > "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) NB Nicholas B. Owner > "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) Basel E. IT Operations Specialist > "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) VR Verified Reviewer Assistant Trainee > "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) Basel E. IT Operations Specialist > "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) MW Marcus W. Research Scientist > "They have also made many of the Pros such as collaboration paid only features, greatly limiting the capability of free users/collaborators and hence made a..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) VR Verified Reviewer President > "It's also made information gathering a much more streamlined process with it's ability to integrate with webforms." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7061484) SN Sarah N. Academic Programs Coordinator > "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) VR Verified Reviewer Client Success Manager > "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086) EB Euler B. Board Observer > "I like the layouts and its simplicity,the fact that it has an option to create forms and use it offline in mobile app is awesome plus maintaining large..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6310714) TA Tim A. Strategic Operations Director > "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) EN Edmond N. Research Project Support Coordinator > "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749) AS Adam S. Head of Transformation Planning > "Neutral - good for a project manager but not great for portfolio management or PMO type organisations." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254) Shilpa R. QA > "Great tool for listing, documentation, project collaboration, task management and ease to use with microsoft 365" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068508) JC Juan C. Manger > "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854) AT Aniruddha T. Operations Support > "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me, my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207) DL Drew L. SR SYS Admin > "I think that the backend administration features can be a bit confusing at first." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061) MA Mohammad A. Senior Claims adjuster > "It works like a spreadsheet but with better tracking for tasks and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) KF Kayla F. Coordinator > "I really enjoy using Smartsheet's since it collaberates a lot and makes it so much easier to communicate in a professional way." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7054745) VR Verified Reviewer Sr Architect > "Spreadsheet-style UI can be confusing initially" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated in..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) BB Britta B. Coordinator > "There are numerous options to help organize to-do lists, projects, or any other task you need to track in an orderly manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6843773) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) Victoria H. HR Director > "I use it for a lot of project management as well as to do task and it keeps me on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better collaborate..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) DL DONIA L. Project Manager > "The Gantt timeline actually assists me to monitor dependencies and dates become dynamic when tasks are moved." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6847096) MJ Michael J. Digital Marketer > "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) TA Tim A. Strategic Operations Director > "The permissions system can be a bit cumbersome." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) PB Phoebe B. Payroll Manager > "I like the real-time updates and feature to collaborate with other coworkers." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7058344) JA Jacqueline A. Quality Assurance Specialist > "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) SN Sharon N. Payroll and Billing > "It helps that each sheet can be easily viewed in a few different ways." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064906) MB Mark B. IT Manager > "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) MA Mohammad A. Senior Claims adjuster > "At the beginning, it was a bit confusing to understand all the features." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) RG Roman G. Information Technology Audit > "Could become a bit costly if you start to add additional ad-ons (for example time tracking)" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415) ZA Zafar A. Country HSE manager > "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515) JL Jianming L. Senior program officer > "I'm not sure if it is a Smartsheet function or my Email intake system, but the way the notifications are sent, it's all in a single email rather than..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6114926) JA Jon A. Chief Executive Officer > "It has been phenomenal at taking purchasing requests from 10 sales reps and over 300 vendors and communicate this down to a simple system for our Planner. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6339124) OA Onome A. Operation Manager > "Areas of improvement encompass a learning curve, potential costs, compatibility challenges, limited support, feature overload, and customization..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4914716) Samuel K. owner > "It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files." [See full review](https://www.capterra.com/p/79104/Smartsheet/#GetApp___6435564) SS Sarah S. Land Acquisition Admin > "Sometimes the functionality seems limited." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) JL Jonathan L. Clinical Quality Assurance Manager > "creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6454692) NR Nuria R. Community Manager > "Sharing still my disapoint part." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7049651) ML Mor L. Senior Presales Engineer > "Smartsheet dashboards are very advanced, I loved the ease of customization and linking them to multiple data sources to display metrics in an organized..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) EP Eleni P. Project Manager > "You also can't track resourcing that changes over time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579669) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) JS Josh S. IT Coordinator > "A great tool for our team to onboard and offboard staff; this tool allows us to keep track of tasks needed too be done for workstation and..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6816730) DG Danielle G. Actuarial assistant > "I don't like that I can edit someone elses tasks (usually done by mistake), but I'd like to be able to take tasks from others and then complete..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348) SN Soumya N. Senior Software Developer > "It makes tracking complex workflows much simpler and ensures that nothing falls through the cracks during our daily operations." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7107892) TS Tamara S. Procurement Officer > "I'm not sure if the workflows are defaulted or if our developer has created them based on their understanding of the processes we follow, but I..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345) TS Tamara S. Procurement Officer > "I really appreciate the reminders embedded within each workflow as it helps keep me organized and my files consistent and complete." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345) CF Caroline F. Attorney > "Right now, we still have people emailing instead of using the comments, and I have to download/ upload email messages into the comments." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6722343) Chris J. CTO > "Being able to build checklists with conditional logic, approval steps and due dates means nothing gets missed." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811) RH Rhys H. Executive > "Being able to schedule Monthly schedules for week days only is a bit of an issue along with numbers starting with 0 don't work with validations..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4643359) SP Sharon P. COO > "I have asked for help several times via chat, and I have always been answered that day via email, or they have given me a link to schedule time..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732) CH Christopher H. Data Analyst > "It auto hides some things which sometimes I didn't want hidden and it took a while to diagnose.batch deletion of completed runs would be great." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4361048) YB Yelissa B. Marketing Specialist > "With its capacity for automation, real-time monitoring and integration with other tools, this platform has become an indispensable ally to..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167) BS Boyang S. Junior Data Integration Developer > "The only issue I have with Process Street is that it can be a bit slow when it comes to loading." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744970) IG India G. Programme Support > "My overall experience with Process Street is that it is a invaluable service that we use for our job, and without it we would struggle alot to..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238) VR Verified Reviewer Founder > "There is a learning curve involved with the tool which can be a bit overwhelming for the user in many cases." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3855932) DG Danielle G. Actuarial assistant > "It is easy to go back and edit our case so that appropriate tasks are triggered for different department members to complete." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348) Sonya R. UX Designer > "Some of the advanced features are a bit confusing and takes some extra work to understand." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4439981) IG India G. Programme Support > "Process Street makes keeping all of our information for all of our clients in one place so easy." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238) JS Joseph S. Senior Financial Analyst > "It can be difficult to switch between workflows." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744112) SP Sharon P. COO > "Process Street enables us to maintain consistent customer service." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732) HM Helen M. Human Resources Manager > "The coding can be a bit confusing but I am not involved with set up" [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4678202) EV Elsie V. Onboarding Specialist > "Ease of use, endless possibilities to create & update SOP processes, Fun to use, Easy to update, great customer service, makes work & processes..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7108530) KB Kristeen B. owner > "The interface is a bit confusing." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4359455) YB Yelissa B. Marketing Specialist > "I like Process Street because it allows you to automate repetitive tasks, which saves time and reduces errors." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167) VaShonda S. Project Manager > "Not being able to insert a table into the text; version control to see exactly what changes were made..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3205142) JF Jade F. Accounting Manager > "Then being able to schedule these tasks for completion is amazing. " [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7073228) DE David E. CFO > "As we are a manufacturing environment, many workers don't have access to workstations/mobile platforms. " [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437) Chris J. CTO > "I was initially concerned that the team may be reluctant to adopt the tool, but they quickly recognised the benefits and now we have an..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811) KA Keane A. President > "Still early stages, so a few things are a tiny bit clinky/complex - but not TOO early that major issues are arising." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3110919) JG Jami G. Property Manager > "It is a fast system and you can move right through it following the tasks." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7146378) DE David E. CFO > "Checklists are not formatted for printing efficiently." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437) SD Satwik D. SRE > "Completion and making task progress is easy." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7109771) GR Gabriel R. Director of Creative Services > "Long Text lack even simple formatting capability" [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3007661) RG Rexel G. Senior Payroll Executive > "I like the most is that we can store and edit anytime a step by step process to ensure quality of work is being done, It also aligns both the..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5011523) ADK Ayse Deniz K. Process Automation Engingeer > "I literally don't know how we managed to operate until we started to map out our processes on PS." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3522723) JH Jon H. Web Developer > "The software's visual checklist approach allows teams to create and manage standardized processes, ensuring consistency and accuracy." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4818415) PJ Polina J. Office Assistant > "The email feature doesn't work for all the users." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3229011) AO Amr O. SA > "Process Street is an easy to use platform and has a very simple UI." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7128684) HB Henrik B. IT Suppport > "We in mølbak have some issues since the credit card used to pay for this software have been changed a few times resulting in problems accessing..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2683282) Patrick J. Operations Manager > "Process Street caters for everyone on the workflow spectrum - you can make workflows as simple or thorough as you like and it's really easy to..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6666179) LD Lauren D. Property Associate > "The lag time on the comments was the biggest issue." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3012274) JM Jacqui M. Business Analyst > "The support from our account manager, \[sensitive content hidden\], and the chatbot has been useful." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6821791) HB Howard B. Property Manager > "Overwhelming number of emails from Process Street re: checklists and tasks (I'm sure this can be controlled, but I haven't spent the time to..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2262212) KR Kelsey R. Training & Onboarding Specialist > "I'm able to clearly write out everything that needs to be done for every process we have in my department so that those processes are completed..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5016095) JM Justin M. Managing Partner > "Home screen layout is simplistic to the point of being not as useful" [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2203036) TC Tyler C. Manager, Customer Success > "Again, it's a software we use for some unconventional things that help us to create an ideal customer journey where tasks internally are visible..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5000924) Kimberly C. Writer/Editor > "St recently changed the plan names and my plan didn't get the new updates." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2267272) AH Alisha H. Business Operations Lead > "I love that the website is clean and not over cluttered. " [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7018734) JM Justin M. Managing Partner > "Not easy to understand how all the integrations with other platforms actually works" [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2203036) [View Reviews](https://www.capterra.com/p/135004/Process-Street/reviews/) ## User interface 4.49 (3,507) 4.71 (652) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Smartsheet Top features 41/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) Process Street 29/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/135004/Process-Street/#features) ### Recognition Smartsheet is recognized as a top-rated tool in 4 Capterra Shortlist reports Process Street is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Process Street Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Smartsheet - By Smartsheet - Located in United States - Founded in 2012 Process Street - By Process Street - Located in United States - Founded in 2013 ## Popular Comparisons [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,242)](https://www.capterra.com/p/169607/Clockify/reviews/) $12/month Price $4.99/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full 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