--- title: "Compare Smartsheet vs Agile CRM 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Smartsheet and Agile CRM based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/79104-135148/Smartsheet-vs-Agile-CRM" page_type: "comparison" language: "en" --- # Smartsheet vs Agile CRM Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartsheetAgile CRM2/4 selected [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $9.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,552 reviews](#user-reviews) Positive 3,276 Neutral 226 Negative 50 [## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Starting Price $8.99 Value-for-Money 4.1 Functionality 4.1 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [526 reviews](#user-reviews) Positive 415 Neutral 62 Negative 49 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Miro 4.7 (1,705) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Airtable 4.6 (2,244) * * * Starting Price $20.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (1,005) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### Celoxis 4.5 (566) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 12,106 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Commenting/Notes 4.6 Customizable Fields 4.6 Activity Dashboard 4.4 Collaboration Tools 4.4 Access Controls/Permissions 4.4 57%Fit Missing features Feature ratings Commenting/Notes NA Customizable Fields 3.8 Activity Dashboard 4.0 Collaboration Tools 3.0 Access Controls/Permissions NA User satisfaction User satisfaction 4.5 User reviews[3,552](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.1 User reviews[526](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Ease of use 4.0 Functionality 4.1 Value for money 4.1 Customer support 4.0 Price starts from Price starts from $9Per User, Per Month - Free version - Free trial Price starts from $8.99Per Feature, Not provided by vendor - Free version - Free trial Best for Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. Best for Small to medium size businesses that require sales, marketing and service automation ## User reviews Pros & cons MB Matt B. Group Technology Director > "Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7162550) Christopher V. HUMAN RELATIONS > "You can't just click on a random cell and type a formula; it forces you to apply formulas to entire columns. Plus, referencing data..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) Daniel R. COO > "I used it for project tracking, surveys, dashboards, and automations, and it gave me a flexible way to organize a lot of different work..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) PR Pupp R. Owner > "Smartsheet has a few frustrating elements when it comes to collaborations. If different team members have different license levels it..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755) SP Sandy P. Virtual ASsistant > "I like that Smartsheet supports different ways of managing work, including task tracking, automated alerts, shared sheets, dashboards,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153636) Christopher V. HUMAN RELATIONS > "The free version is incredibly limited, and once you start needing better reporting or want to add collaborators who can actually edit..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) VR Verified Reviewer Advocate > "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) NR Nikole R. Permit Technician > "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) PR Pupp R. Owner > "Smartsheet allows multiple team members to collaborate with ease but I also like that I can set up automations allowing me to manage..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) Daniel R. COO > "It gave me one place to organize a lot of moving pieces, keep people updated, and make the information easy to understand without..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) MT Michael T. Assistant Director of Academic Support and Accessibility Services > "The customization of dashboard takes a lot of time and permission management gets messy when handling large organization." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165142) VR Verified Reviewer Advocate > "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) VR Verified Reviewer PRESIDENT > "not as functional as excel, lacks advanced formulas, flexibility, and complex data analysis capabilities" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153602) Basel E. IT Operations Specialist > "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Daniel R. COO > "My main concerns were the cost and a few limitations that could make copying or reusing projects more cumbersome than expected." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) SK Sheniga K. Compensation consultant > "The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) MG Madison G. Software Engineer > "The interface is not very modern and building more advanced or complex sheets and reports takes some time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045) CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) Christopher V. HUMAN RELATIONS > "Dealing with their rigid column formulas is frustrating, and it takes a lot of tedious upfront effort before you see any real benefit." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) SL Sai L. Assistantship > "It serves as a centralized source of truth that successfully streamlines project tracking, resource management, and data collection." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) NR Nikole R. Permit Technician > "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) DC Daniel C. Benefits and Compliance Manager > "I also thought some of the platform support offerings/services were leaning too much into AI as currently formated." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042) VR Verified Reviewer Small Business owner > "It makes it simple to plan, track, and collaborate on work in real time, while also offering strong automation and integration options." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7149330) Basel E. IT Operations Specialist > "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) HR Haley R. registrar > "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) NR Nikole R. Permit Technician > "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) NB Nicholas B. Owner > "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502) Basel E. IT Operations Specialist > "It is a reliable platform for project collaboration, task tracking, approvals, and process management." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Christopher V. HUMAN RELATIONS > "It definitely takes a lot of time and effort to set up properly, which feels like an unnecessary grind if you're just trying to manage..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) SK Sheniga K. Compensation consultant > "It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) MR Monica R. Insurance Agent > "One thing that bores me with spreadsheets is formulas, and Smartsheet is not an exception." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7182159) HR Haley R. registrar > "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) VR Verified Reviewer IT Director > "Also, I think it's pretty expensive for what we're using it for - purely a project management and collaboration tool." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704) Basel E. IT Operations Specialist > "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) AS Adam S. Head of Transformation Planning > "Neutral - good for a project manager but not great for portfolio management or PMO type organisations." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254) VR Verified Reviewer Assistant Trainee > "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565) JC Juan C. Manger > "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854) Basel E. IT Operations Specialist > "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) SL Sai L. Assistantship > "Smartsheet excels at bridging the gap between traditional spreadsheets and robust project management software." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532) DL Drew L. SR SYS Admin > "I think that the backend administration features can be a bit confusing at first." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) Christopher V. HUMAN RELATIONS > "The learning curve is steep, and it feels total overkill for simple tasks." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) GBL Georgia Belletti L. Addetto alle vendite > "The app has versatile automation capabilities that helps us handle diverse tasks" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7174553) VR Verified Reviewer IT Director > "Managing permissions can be a little tedious." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704) MR Monica R. Insurance Agent > "Since I started using Smartsheet, managing tasks and collaborative spreadsheets has become much simpler." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7182159) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) MA Mohammad A. Senior Claims adjuster > "It works like a spreadsheet but with better tracking for tasks and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) MG Madison G. Software Engineer > "Reporting and dashboard features are very useful, I can see project data in single view." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) VT Vianney T. Staff Engineer > "The layout is intuitive and it becomes easy to track the progress of tasks while keeping good visibility on deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7181655) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) VR Verified Reviewer Sr Architect > "Spreadsheet-style UI can be confusing initially" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) JR Joe R. Client Advisor > "Regardless if they are an office MS user or Google suite user, smartsheet allows us to collaborate." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165644) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) VR Verified Reviewer IT Director > "Overall, its improved visibility across projects and made it easier to stay aligned on priorities and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) ZM Zain M. CEO > "The best thing is its dashboards, very helpful for getting an overview of project status." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7169292) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) Christopher V. HUMAN RELATIONS > "It's just a much more resourceful way to track projects without wasting time on the clutter." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) OFP Oscar Froylan P. Line management > "It's user interface was not that attractive, although it's not something important." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6741529) JK Jasmina K. Research associate > "Smart sheet is really intuitive." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7155724) JG Jenny G. Senior Director > "Some features as not as user-friendly as I would like to see." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6616365) DC Daniel C. Benefits and Compliance Manager > "The platform is user-friendly and easy to navigate. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042) ML Mary L. Director of Product > "The user interface could use some improvement. While it's standard, it's rather average and lacks innovation." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___5050771) KM Karl M. EVP > "The user interface is well designed to give our users an easy learning curve. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6674675) VR Verified Reviewer Ops Coordinator > "It feels outdated and I personally don't feel like it's user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6476671) Aditi S. Writer > "Integration with other platforms helped us to cut down a lot of extra work." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6332898) IG Ivy G. Technology Development Field Intern > "Integrating it with other tools is a bit cumbersome" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6673853) VR Verified Reviewer Business Intelligence Analyst > "I also like how easy it is to integrate with other third-party platforms." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6353150) Devendra Kumar S. Manager > "Additionally, its integration with other tools and systems can be difficult and time-consuming." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4484586) BG Brandy G. Division Support Coordinator > "It integrates with Excel and other software platforms that are widely used." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3105934) CC Caitlin C. Manager > "Hard to come up with something negative--maybe too may customizable options has made it a little lengthy to integrate at times." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___3161921) VR Verified Reviewer VP, Technical Support > "It can be customized to a good degree with some integration possibilities." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3691528) MM Marco M. Business Analyst > "One cons is the difficulty to integrate with our systems/databases." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3073890) LK Lexi K. HR Generalist > "Easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7121350) Gabriel B. Sales Consultant Associate > "What I dislike about Smartsheet is that it is difficult to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3856010) EZ Esther Z. Recruiter > "What I like most about Smartsheet's is that it is very clear and easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064600) LW Lindsey W. Project Coordinator > "some aspects are difficult to use and takes some figuring out" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3120376) MS Mike S. Supply Chain Manager > "It is a powerful tool and easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6537812) RT Robin T. Sr. Project Manager > "Multiscreen use is difficult. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___2934097) EL Elizabeth L. Owner > "Easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6548124) KS Kati S. Admin Assistant IT > "It is hard to know what to do with the new software. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___2813884) PR Pupp R. Owner > "Their customer support is also good and whenever I’ve had questions I am able to speak to a human being quickly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755) DC Daniel C. Benefits and Compliance Manager > "I also thought some of the platform support offerings/services were leaning too much into AI as currently formated." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042) JL Jayden L. VP of Accounting > "Customer support is always there to help with any bugs or issues that come up." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7123243) VR Verified Reviewer Analyst > "Customer support is not up to the mark and that is what organizations need more in terms of outage" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___5094263) Brandon E. Sales Specialist > "Smartsheet serves as a central hub for all customer data entry for both our in-house and external marketing teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4936689) Brandon E. Sales Specialist > "The customer service has a lot to be desired, with slow response times and ineffectiveness even when dealing with simple issues." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4936689) Lindsey A. OSS Ecosystem Program Manager > "Positive; the pro desk is very helpful and I have extremely satisfied with Smartsheet support overall." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6070715) VR Verified Reviewer graphics designer > "the customer service is not really as expected of it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4394351) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) MS Muadzam S. Area Manager > "It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889) FK Farman K. Software Developer > "Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973) MS Muadzam S. Area Manager > "Real-time collaboration and automated workflows boost productivity and make managing multiple locations much easier." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889) DS D S. other > "Unbelievable response to put garbage data into a CRM as a work around which then negates nearly all the other functionality e.g.,..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6141563) AaM Alfiya ashfaque M. Software Engineer - QA > "I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___6670464) Ana Paula E. Environmental Consultant > "It also lacks some functions such as project management, something that certain competencies do have." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6025702) FK Farman K. Software Developer > "This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973) AL Aaron L. President > "I'm now unable to send even regular text-only emails from our company's gmail account to any yahoo account, regardless of the number..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131) Marko S. Administrator > "All tasks sorted and we actually made profit using it, unparalleled task management being the top feature." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) MB Michael B. Founder > "Such a good price for great features and a good UI. But some glitches prevent me from using it any longer." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6159532) Gina S. Process Management Analyst > "From the mobile application we can manage our email or website marketing without resorting to complex systems, I like the simple..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6190614) Minsu K. CEO > "The help files and tutorials were of poor quality and were not always maintained up to date with changes in the software's layout,..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4416145) Caleb T. Mechanical Engineer > "I use it every day, and once you get the hang of the workflow, it is pretty helpful." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7010856) TJ Timo J. marketing expert > "Also not using it's full potential, seems difficult." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958) MB Mark B. Owner > "This CRM offers so many options it can feel a bit overwhelming to use but their customer support were also very helpful." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7006874) Almodyr B. Data Analyst > "The least I like about Agile CRM is that it can be difficult to use for new users and that the interface can be a little confusing." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4616610) Marko S. Administrator > "All thanks to Agile and its features." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) JD Jasmine D. manager > "you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) Marko S. Administrator > "Unique and absolutely CRM that we will use a a paid version - yes, it is that great." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) TJ Timo J. marketing expert > "It was bit difficult to use and to deploy." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958) PK Petteri K. Coach > "The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6106461) Michael M. Loan Consultant > "It can be a bit on the tedious side to customize and set up." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434) VR Verified Reviewer HR > "I can easily customize the CRM to suit my specific needs and workflows, ensuring that I have the most effective tools at my disposal...." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693) MP Mike P. President > "Cannot develop a long-range program without running into the limits on "nodes" per sequence or number of sequences." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3811955) VR Verified Reviewer IT Recruiter > "This platform provides an extensive array of functionalities, such as automated email campaigns and customizable dashboards, that..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526) ZM Zandrich M. CMO/COO > "Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3522436) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "Its user-friendly design and array of features, such as email marketing, sales automation, customer service, and a mobile app, make..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494) CS Chiara S. Consulente freelance > "You buy the solution, you pay a solution and then clicking here and there you just realize you didn't buy the all package because..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622) Marko S. Administrator > "Customer support is amazing amd" [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) SP Shekhar P. Digital Marketing > "Always has server delay issue, did not send emails to contacts just shows email sent in activities." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3142602) CD Chris D. Specialist > "Agile CRM offers powerful automation features, such as lead scoring, email campaigns, and workflow automation." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940) JD Jasmine D. manager > "Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) VR Verified Reviewer Assistant Professor Pediatric > "It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926) Marija Š. Customer Success Manager > "Features like bulk actions based on contact name / email, selecting unsubscribed contacts from the campaign reports tab etc. are..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2691870) DC Divaldo C. CEO > "I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4460808) LM Lee M. Managing Partner > "They blame this on an internal API Key issue - again been weeks on something as simple as resetting your password." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) VR Verified Reviewer Tech consultant > "Our organization relies heavily on Agile CRM for daily operations, as it's utilized across all departments to handle various tasks,..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4772551) LM Lee M. Managing Partner > "Used to use heavily (20,000+ contacts) but it'd become such a broken product I wouldn't recommend it to even the smallest of users." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) VR Verified Reviewer IT Recruiter > "Agile CRM stands out as a remarkable CRM platform that empowers businesses to efficiently handle customer relationships and sales." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526) EE Emre E. CEO > "After 2 years, I saw 3 unauthorized charges from agilecrm from my credit card." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3185286) VR Verified Reviewer Senior Software Engineer > "Moreover, the extensive range of features available is unmatched, and the ability to automate repetitive tasks has been a real..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4777654) CS Chiara S. Consulente freelance > "There are also so many other bugs not solved from months like the Facebook integration..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622) VR Verified Reviewer Senior Software Engineer > "We can track the work done by every individual easily and also we can micro manage our project." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930) JD Jasmine D. manager > "Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "I have found it to be a great tool for managing customer relationships, automating marketing tasks and tracking leads." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494) CS Chiara S. Consulente freelance > "All the flows are compromised by the campaigns not sent." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622) Mohammadd S. Hr > "I had a good time working with agile crm For my email marketing and tracking and helped me in my business" [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4786837) JM Jack M. CEO > "The product not working was bad enough and the inflexible service was the icing on the cake." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044) Mansur S. Product Manager > "Additionally, the lead scoring feature makes it easier to prioritize leads based on their behavior." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827) AL Aaron L. President > "Setup is confusing." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "Agile CRM is an ideal CRM for small business owners and professionals looking for an easy-to-use tool to help manage their customer..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494) MK Matthew K. adfdas > "Frustrating." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4570972) Mansur S. Product Manager > "Additionally, it offers a range of pricing plans to suit different business needs." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827) AL Amanda L. Consultant > "This is a BIG con! If you are in Australia, prepare for repeat 4am phone calls from their sales team and agents who clearly do not..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024) VR Verified Reviewer Senior Software Engineer > "We can easily track all our project related tasks and all." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930) KK Kimberly K. Head of Investor Relations > "Querying on groups of people is inconsistent and inaccurate." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495) VR Verified Reviewer US IT Recruiter > "The process of setting up an account is simple and hassle-free, and the level of customer support provided is exceptional." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4799538) KK Kimberly K. Head of Investor Relations > "I was regularly trying to get customer support to find me answers but they were never able to solve my problem." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495) VR Verified Reviewer HR > "The user interface is straightforward and easy to use, making it a breeze to navigate through the platform. But what really impressed..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693) JD Jasmine D. manager > "They refused to give me any compensation for all the months of their product not working." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) LM Lee M. Managing Partner > "Agile CRM at one point was a great reasonably-priced solution for start-ups looking for basic contact management with some campaign..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) SW Sam W. Marketing Manager > "Multiple issues with email deliverability." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071) CD Chris D. Specialist > "These features can help businesses save time and increase productivity." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940) MS Maria S. Co-Founder > "Support is terrible; email sending is spotty at best." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3302041) VR Verified Reviewer Technical Lead > "We can micro manage tasks using Agile ." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896) SW Sam W. Marketing Manager > "Doesn't deliver on the majority of promises it makes." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071) VR Verified Reviewer Technical Lead > "The main goal of Agile CRM is improve business relationship ." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896) GM Graham M. Director > "So its solid if you want a cheap option but I have just had a terrible time of late." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3103078) VR Verified Reviewer Assistant Professor Pediatric > "I am highly impressed with Agile CRM as a comprehensive customer relationship management solution." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926) VR Verified Reviewer CEO > "Hopelessly bad - we changed over a year ago and cannot get the payments suspended" [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3349421) Michael M. Loan Consultant > "the customizations and integrations are fantastic. " [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434) LM Lee M. Managing Partner > "It has no reliability at this point." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) VR Verified Reviewer Senior Software Engineer > "With minimal amount we can easily maintain our project." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930) JM Jack M. CEO > "I don't have time to do that I just wanted to cancel the plan." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044) Valor L. Growth Manager > "Agile CRM honestly does well, except its ui/ux is not very friendly, and I get lost quite often, and there's lots of tabs and..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014) Valor L. Growth Manager > "Unfortunately, I just want things simple for my simple brain." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014) VR Verified Reviewer CTO > "I recently switched to agilecrm after trying out several CRMs and I couldn't be happier." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4512016) AL Amanda L. Consultant > "I am gobsmacked that a global company with a product of this quality, can't get their timezone planner better organised. " [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024) KK Kimberly K. Head of Investor Relations > "From the beginning, Agile was an inflexible tool that I managed to use for the very simple tasks of sending out newsletter and other..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495) TT Theo T. Director > "It makes emails look as if they are sent in bulk via a robot." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2773463) VR Verified Reviewer Assistant Professor Pediatric > "It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926) Almodyr B. Data Analyst > "The least I like about Agile CRM is that it can be difficult to use for new users and that the interface can be a little confusing." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4616610) VR Verified Reviewer HR > "The user interface is straightforward and easy to use, making it a breeze to navigate through the platform. But what really impressed..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693) CS Chiara S. Consulente freelance > "There are also so many other bugs not solved from months like the Facebook integration..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622) Valor L. Growth Manager > "Agile CRM honestly does well, except its ui/ux is not very friendly, and I get lost quite often, and there's lots of tabs and..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014) TJ Timo J. marketing expert > "Also not using it's full potential, seems difficult." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958) RF Rui F. photographer director > "It features a sleek interface and is easy to use." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3968010) TJ Timo J. marketing expert > "It was bit difficult to use and to deploy." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958) MS Muadzam S. Area Manager > "It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889) AL Aaron L. President > "Setup is confusing." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131) AaM Alfiya ashfaque M. Software Engineer - QA > "I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___6670464) Valor L. Growth Manager > "Unfortunately, I just want things simple for my simple brain." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014) FK Farman K. Software Developer > "This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973) KK Kimberly K. Head of Investor Relations > "I was regularly trying to get customer support to find me answers but they were never able to solve my problem." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495) MB Mark B. Owner > "This CRM offers so many options it can feel a bit overwhelming to use but their customer support were also very helpful." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7006874) SB Steven B. Owner & Manager > "Lots of lip service but they will ignore customer needs wherever possible, especially when the software stops working for no reason." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2942799) [View Reviews](https://www.capterra.com/p/135148/Agile-CRM/reviews/) ## User interface [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) 4.49 (3,552) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) 4.12 (526) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Smartsheet Top features 32/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) Agile CRM 19/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/135148/Agile-CRM/#features) ### Recognition Smartsheet is recognized as a top-rated tool in 5 Capterra Shortlist reports Agile CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Agile CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Smartsheet - By Smartsheet - Located in United States - Founded in 2012 Agile CRM - By Agile CRM - Located in India - Founded in 2012 ## Popular Comparisons [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,268)](https://www.capterra.com/p/169607/Clockify/reviews/) $9/month Price $4.99/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/79104-169607/Smartsheet-vs-Clockify) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,268)](https://www.capterra.com/p/169607/Clockify/reviews/) $8.99 Price $4.99/month 4.1 Features 4.6 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/135148-169607/Agile-CRM-vs-Clockify) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) $9/month Price $7.91/month 4.3 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-79104/JIRA-vs-Smartsheet) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) $8.99 Price $7.91/month 4.1 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-135148/JIRA-vs-Agile-CRM) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $9/month Price $10.99/month 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/79104-184581/Smartsheet-vs-Asana-PM) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $8.99 Price $9/month 4.1 Features 4.5 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135148-147657/Agile-CRM-vs-monday-com) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $9/month Price $9/month 4.3 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/79104-147657/Smartsheet-vs-monday-com) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $8.99 Price $10.99/month 4.1 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/135148-184581/Agile-CRM-vs-Asana-PM) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $9/month Price $5/month 4.3 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/79104-211559/Smartsheet-vs-Trello) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $8.99 Price $5/month 4.1 Features 4.3 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135148-211559/Agile-CRM-vs-Trello) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $9/month Price $10/month 4.3 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-79104/Wrike-vs-Smartsheet) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,631)](https://www.capterra.com/p/158833/ClickUp/reviews/) $8.99 Price $10/month 4.1 Features 4.6 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135148-158833/Agile-CRM-vs-ClickUp)