--- title: "Compare Smartsheet vs Confluence 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Smartsheet and Confluence based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/79104-136446/Smartsheet-vs-Confluence" page_type: "comparison" language: "en" --- # Smartsheet vs Confluence Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartsheetConfluence2/4 selected [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $9.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,552 reviews](#user-reviews) Positive 3,276 Neutral 226 Negative 50 [## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting Price $5.42/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,720 reviews](#user-reviews) Positive 3,441 Neutral 245 Negative 34 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### Miro 4.7 (1,705) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Airtable 4.6 (2,244) * * * Starting Price $20.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Celoxis 4.5 (566) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 12,106 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Commenting/Notes 4.6 Customizable Fields 4.6 Activity Dashboard 4.4 Collaboration Tools 4.4 Access Controls/Permissions 4.4 72%Fit Missing features Feature ratings Commenting/Notes 4.5 Customizable Fields NA Activity Dashboard 4.5 Collaboration Tools 4.5 Access Controls/Permissions 4.4 User satisfaction User satisfaction 4.5 User reviews[3,552](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.5 User reviews[3,720](https://www.capterra.com/p/136446/Confluence/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $9Per User, Per Month - Free version - Free trial Price starts from $5.42Per User, Per Month - Free version - Free trial Best for Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. Best for Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## User reviews Pros & cons MB Matt B. Group Technology Director > "Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7162550) Christopher V. HUMAN RELATIONS > "You can't just click on a random cell and type a formula; it forces you to apply formulas to entire columns. Plus, referencing data..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) Daniel R. COO > "I used it for project tracking, surveys, dashboards, and automations, and it gave me a flexible way to organize a lot of different work..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) PR Pupp R. Owner > "Smartsheet has a few frustrating elements when it comes to collaborations. If different team members have different license levels it..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755) SP Sandy P. Virtual ASsistant > "I like that Smartsheet supports different ways of managing work, including task tracking, automated alerts, shared sheets, dashboards,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153636) Christopher V. HUMAN RELATIONS > "The free version is incredibly limited, and once you start needing better reporting or want to add collaborators who can actually edit..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) VR Verified Reviewer Advocate > "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) NR Nikole R. Permit Technician > "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) PR Pupp R. Owner > "Smartsheet allows multiple team members to collaborate with ease but I also like that I can set up automations allowing me to manage..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) Daniel R. COO > "It gave me one place to organize a lot of moving pieces, keep people updated, and make the information easy to understand without..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) MT Michael T. Assistant Director of Academic Support and Accessibility Services > "The customization of dashboard takes a lot of time and permission management gets messy when handling large organization." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165142) VR Verified Reviewer Advocate > "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) VR Verified Reviewer PRESIDENT > "not as functional as excel, lacks advanced formulas, flexibility, and complex data analysis capabilities" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153602) Basel E. IT Operations Specialist > "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Daniel R. COO > "My main concerns were the cost and a few limitations that could make copying or reusing projects more cumbersome than expected." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) SK Sheniga K. Compensation consultant > "The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) MG Madison G. Software Engineer > "The interface is not very modern and building more advanced or complex sheets and reports takes some time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045) CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) Christopher V. HUMAN RELATIONS > "Dealing with their rigid column formulas is frustrating, and it takes a lot of tedious upfront effort before you see any real benefit." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) SL Sai L. Assistantship > "It serves as a centralized source of truth that successfully streamlines project tracking, resource management, and data collection." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) NR Nikole R. Permit Technician > "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) DC Daniel C. Benefits and Compliance Manager > "I also thought some of the platform support offerings/services were leaning too much into AI as currently formated." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042) VR Verified Reviewer Small Business owner > "It makes it simple to plan, track, and collaborate on work in real time, while also offering strong automation and integration options." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7149330) Basel E. IT Operations Specialist > "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) HR Haley R. registrar > "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) NR Nikole R. Permit Technician > "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) NB Nicholas B. Owner > "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502) Basel E. IT Operations Specialist > "It is a reliable platform for project collaboration, task tracking, approvals, and process management." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Christopher V. HUMAN RELATIONS > "It definitely takes a lot of time and effort to set up properly, which feels like an unnecessary grind if you're just trying to manage..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) SK Sheniga K. Compensation consultant > "It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) MR Monica R. Insurance Agent > "One thing that bores me with spreadsheets is formulas, and Smartsheet is not an exception." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7182159) HR Haley R. registrar > "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) VR Verified Reviewer IT Director > "Also, I think it's pretty expensive for what we're using it for - purely a project management and collaboration tool." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704) Basel E. IT Operations Specialist > "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) AS Adam S. Head of Transformation Planning > "Neutral - good for a project manager but not great for portfolio management or PMO type organisations." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254) VR Verified Reviewer Assistant Trainee > "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565) JC Juan C. Manger > "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854) Basel E. IT Operations Specialist > "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) SL Sai L. Assistantship > "Smartsheet excels at bridging the gap between traditional spreadsheets and robust project management software." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532) DL Drew L. SR SYS Admin > "I think that the backend administration features can be a bit confusing at first." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) Christopher V. HUMAN RELATIONS > "The learning curve is steep, and it feels total overkill for simple tasks." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) GBL Georgia Belletti L. Addetto alle vendite > "The app has versatile automation capabilities that helps us handle diverse tasks" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7174553) VR Verified Reviewer IT Director > "Managing permissions can be a little tedious." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704) MR Monica R. Insurance Agent > "Since I started using Smartsheet, managing tasks and collaborative spreadsheets has become much simpler." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7182159) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) MA Mohammad A. Senior Claims adjuster > "It works like a spreadsheet but with better tracking for tasks and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) MG Madison G. Software Engineer > "Reporting and dashboard features are very useful, I can see project data in single view." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) VT Vianney T. Staff Engineer > "The layout is intuitive and it becomes easy to track the progress of tasks while keeping good visibility on deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7181655) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) VR Verified Reviewer Sr Architect > "Spreadsheet-style UI can be confusing initially" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) JR Joe R. Client Advisor > "Regardless if they are an office MS user or Google suite user, smartsheet allows us to collaborate." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165644) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) VR Verified Reviewer IT Director > "Overall, its improved visibility across projects and made it easier to stay aligned on priorities and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) ZM Zain M. CEO > "The best thing is its dashboards, very helpful for getting an overview of project status." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7169292) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) Christopher V. HUMAN RELATIONS > "It's just a much more resourceful way to track projects without wasting time on the clutter." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) OFP Oscar Froylan P. Line management > "It's user interface was not that attractive, although it's not something important." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6741529) JK Jasmina K. Research associate > "Smart sheet is really intuitive." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7155724) JG Jenny G. Senior Director > "Some features as not as user-friendly as I would like to see." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6616365) DC Daniel C. Benefits and Compliance Manager > "The platform is user-friendly and easy to navigate. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042) ML Mary L. Director of Product > "The user interface could use some improvement. While it's standard, it's rather average and lacks innovation." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___5050771) KM Karl M. EVP > "The user interface is well designed to give our users an easy learning curve. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6674675) VR Verified Reviewer Ops Coordinator > "It feels outdated and I personally don't feel like it's user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6476671) Aditi S. Writer > "Integration with other platforms helped us to cut down a lot of extra work." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6332898) IG Ivy G. Technology Development Field Intern > "Integrating it with other tools is a bit cumbersome" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6673853) VR Verified Reviewer Business Intelligence Analyst > "I also like how easy it is to integrate with other third-party platforms." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6353150) Devendra Kumar S. Manager > "Additionally, its integration with other tools and systems can be difficult and time-consuming." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4484586) BG Brandy G. Division Support Coordinator > "It integrates with Excel and other software platforms that are widely used." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3105934) CC Caitlin C. Manager > "Hard to come up with something negative--maybe too may customizable options has made it a little lengthy to integrate at times." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___3161921) VR Verified Reviewer VP, Technical Support > "It can be customized to a good degree with some integration possibilities." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3691528) MM Marco M. Business Analyst > "One cons is the difficulty to integrate with our systems/databases." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3073890) LK Lexi K. HR Generalist > "Easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7121350) Gabriel B. Sales Consultant Associate > "What I dislike about Smartsheet is that it is difficult to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3856010) EZ Esther Z. Recruiter > "What I like most about Smartsheet's is that it is very clear and easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064600) LW Lindsey W. Project Coordinator > "some aspects are difficult to use and takes some figuring out" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3120376) MS Mike S. Supply Chain Manager > "It is a powerful tool and easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6537812) RT Robin T. Sr. Project Manager > "Multiscreen use is difficult. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___2934097) EL Elizabeth L. Owner > "Easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6548124) KS Kati S. Admin Assistant IT > "It is hard to know what to do with the new software. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___2813884) PR Pupp R. Owner > "Their customer support is also good and whenever I’ve had questions I am able to speak to a human being quickly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755) DC Daniel C. Benefits and Compliance Manager > "I also thought some of the platform support offerings/services were leaning too much into AI as currently formated." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042) JL Jayden L. VP of Accounting > "Customer support is always there to help with any bugs or issues that come up." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7123243) VR Verified Reviewer Analyst > "Customer support is not up to the mark and that is what organizations need more in terms of outage" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___5094263) Brandon E. Sales Specialist > "Smartsheet serves as a central hub for all customer data entry for both our in-house and external marketing teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4936689) Brandon E. Sales Specialist > "The customer service has a lot to be desired, with slow response times and ineffectiveness even when dealing with simple issues." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4936689) Lindsey A. OSS Ecosystem Program Manager > "Positive; the pro desk is very helpful and I have extremely satisfied with Smartsheet support overall." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6070715) VR Verified Reviewer graphics designer > "the customer service is not really as expected of it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4394351) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) Hadi B. Product Coordinator > "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) Enguerran M. Fullstack web developer > "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) LH Leslie H. Founder > "It gives you a bunch of useful tools like templates, page history, comments, mentions, permissions, and real-time collaboration, so it works well for..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) RV Rakhi V. QA Lead > "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) Denis M. Recruiter > "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518) Enguerran M. Fullstack web developer > "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) Craig M. It infrastructure engineer > "It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7170717) EA Estrella A. Software Engineer > "The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) TD Tom D. Support Executive > "It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7175041) OM Oliver M. Cloud Architect > "Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161806) EA Estrella A. Software Engineer > "It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) VR Verified Reviewer Software Engineer > "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) MT Maisie T. Director of Engineering > "Its intuitive interface makes it easy to create and organize project documentation, and I appreciate its integration with other Atlassian products for a..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) KS Kaynan S. Senior Software Engineer > "The editor can feel a bit slow when working with large pages that contain many embedded elements." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936) NP Neha P. Incident Manager > "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate...." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) LH Leslie H. Founder > "However, when you run into more complex permission, technical, or billing issues, it can take a while to get things sorted out." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) VR Verified Reviewer Software Engineer > "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) PV Prachi V. Frontend Developer > "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) Saidi B. product designer > "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001) Fatemeh E. Data Analyst > "I didn’t like that the interface can feel confusing, and finding older pages or specific information isn't always as easy as it could be." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7178995) SM SAJJAD M. Logistics Manager > "The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) AR Anitha R. Senior Technical Specialist > "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906) VR Verified Reviewer Software Engineer > "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Jiahao H. Deployment Strategist > "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220) Kiran R. Senior Product Consultant > "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775) Gunther C. Software Engineer > "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) JJH J.J. H. Revenue Enablement > "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528) KA Khyan A. Senior Business Development Representative > "Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) AM Antoine M. Marketing advisor > "If governance is weak, spaces can become messy after some time." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139) SM SAJJAD M. Logistics Manager > "The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) SM Sampad M. Software developer > "Editing complex documents is slow when they contain many diagrams and tables." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755) Kregg G. Agile Team Lead > "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165) KB Katie B. BA > "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) VR Verified Reviewer Software Engineer > "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) AD Annie D. HR Assistant > "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929) VR Verified Reviewer Software Engineer > "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Gunther C. Software Engineer > "Confluence has historically not had the greatest search functionality in my experience." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) KB Katie B. BA > "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) SJ Sam J. Office Administrator > "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) UC Urgan C. Associate > "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068) KB Katie B. BA > "It also allows you to link to your Jira page which helps keep everything in the one place" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) AM Alex M. Sales Operations Manager > "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705) Basel E. IT Operations Specialist > "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) MA Mesut A. HR Analyst > "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753) VR Verified Reviewer Software Engineer > "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) VK Vatsal K. Software Engineer Intern > "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) LD Leo D. Embedded software test engineer > "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) MH Michael H. Tech Coordinator > "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126) Hadi B. Product Coordinator > "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) VR Verified Reviewer Content writer > "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070) MT Maisie T. Director of Engineering > "The page structure and ability to link between documents makes finding information pretty straightforward." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) VN Vignesh N. Executive Architect > "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238) Basel E. IT Operations Specialist > "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) CH Carnell H. Owner > "Editor can be sluggish at times especially with many macros." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196) RV Rakhi V. QA Lead > "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) FY Faye Y. Software Developer > "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749) EW Emilia W. Network Support Coordinator > "Confluence has been a valuable tool for documenting network infrastructure, support procedures, and internal IT knowledge." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414) Parth S. QA Engineer > "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808) SV Shameek V. Product Lead > "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304) PS Paul S. Software Engineer > "Sometimes there are issues with complex search, which could be improved." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677) AQ Antoine Q. Project Manager Testing > "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551) AE Ahmed E. Manager > "It became slower at the most active times editing a mass page with tables embedded took several seconds." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068) HK Heather K. Technical Learning Partner > "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094) GY Gerald Y. IT Consultant > "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871) NP Neha P. Incident Manager > "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) VR Verified Reviewer Account Executive > "The biggest limitation tends to be how consistently teams keep information up to date." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066) VR Verified Reviewer Software Engineer > "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) TK Tamara K. QA Software Analyst > "Search indexing can lag, making it harder to find newly added content immediately." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184) NW Nolan W. Head of Sales > "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254) JV Jesus V. Server Administrator > "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007) PV Prachi V. Frontend Developer > "It’s a reliable tool for creating, managing, and sharing documentation within a team." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) VR Verified Reviewer SWE > "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928) PT Petru T. Developer > "It has been reliable and effective for keeping information centralized and accessible across teams, making collaboration much easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161128) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) VK Vatsal K. Software Engineer Intern > "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) SA Saheed A. Developer > "Also, its generated PDF are somewhat not of good quality." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7029418) MF Mark F. Content Designer > "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821) SS Subhobrata S. Head - digital wallet and gift cards > "Trying to link multiple pages / tracks can be a little messy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385) Cem K. Software Engineer in Test > "The interface is not half bad in general." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6663138) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) MA Mahatma A. Director of Marketing > "It is an easy to use digital workspace that makes work smooth for us." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6868198) AR Arka R. Associate Scientist > "The layout and interface can be confusing at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6651372) JS Joe S. CEO > "Confluence is like merging word, excel, and photopshop into an interface that is designed just for software development," [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4511990) Md A. Senior Technical Advisor > "Interface is complicated for new techie and some features are overwhelming." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6037466) JJ Joyce J. News Correspondent > "Confluence is easy to use and has a user-friendly interface." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6602566) SM Szabolcs M. Customer service specialist > "Sometimes it could be messy the interface" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___5037569) PS Purna S. Mobile Application Developer > "It also has a good integration with another great tool, Jira, which makes project discussions easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6581350) AB Anthonie B. Head of Architecture > "The interoperability with external plugins is sometimes lacking." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6629322) VR Verified Reviewer Data Scientist > "The Jira integration is especially helpful for tying everything together, and the overall structure makes it easy to stay organized." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6869417) VR Verified Reviewer Vice president > "They make it hard to remove and replace plugins." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6496606) JS James S. support engineer > "we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393) RL Richard L. Senior Developer > "authentication is something difficult to get with other system integration" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6506399) JM Jennifer M. Sr. Manager > "The integrations with some other platforms we use is helpful as well and easily allows us to pull in things from other places." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6001605) JS James S. support engineer > "great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393) Beth A. Copywriter > "It's so easy to find your way around Conference and get hold of what you're looking for." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7022465) MK Mariana K. QA Engineer > "It’s sometimes hard to find exactly what I need." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6580744) JC Jessica C. billing specialist > "I use this for work and it does help my daily work easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6505979) AH Abdulbasit H. Electronic Engineer > "I guess that can’t be helped since all good things don’t come easy, doesn’t mean I have to like it though :)" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4937897) Lisa K. Senior Operations Manager > "Less work makes working smarter not harder." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7001683) VR Verified Reviewer Director > "It can get a little complicated to use." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4826782) VR Verified Reviewer Administrative Director > "it is very easy to use and great value for money. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7086229) Costea D. Proposal Manager > "I cannot say it is user friendly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___3841654) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) VR Verified Reviewer Software Engineer > "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Kedar Mendhurwar C. Sr. IT Security Architect > "The customer support is not the best as Atlassian reliés more on the community support." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___2488986) [View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/) ## User interface [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) 4.49 (3,552) [Confluence](https://www.capterra.com/p/136446/Confluence/) 4.48 (3,720) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Smartsheet Top features 32/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) Confluence 18/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/136446/Confluence/#features) ### Recognition Smartsheet is recognized as a top-rated tool in 5 Capterra Shortlist reports Confluence is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Confluence Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Smartsheet - By Smartsheet - Located in United States - Founded in 2012 Confluence - By Atlassian - Located in United States - Founded in 2013 ## Popular Comparisons [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,268)](https://www.capterra.com/p/169607/Clockify/reviews/) $9/month Price $4.99/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/79104-169607/Smartsheet-vs-Clockify) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 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