# Compare Smartsheet vs Paymo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Smartsheet and Paymo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/79104-137033/Smartsheet-vs-Paymo --- # Smartsheet vs Paymo Features and Cost Comparison Last updated June 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartsheetPaymo2/4 selected [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,526)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [Paymo](https://www.capterra.com/p/137033/Paymo/)[4.7 (686)](https://www.capterra.com/p/137033/Paymo/reviews/) [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,526)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $12.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,526 reviews](#user-reviews) Positive 3,251 Neutral 226 Negative 49 [## Paymo](https://www.capterra.com/p/137033/Paymo/)[4.7 (686)](https://www.capterra.com/p/137033/Paymo/reviews/) Starting Price $5.90/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [686 reviews](#user-reviews) Positive 663 Neutral 21 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 37,359 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Task Management 4.5 Multiple Projects 4.5 Project Planning/Scheduling 4.6 Commenting/Notes 4.6 Workflow Management 4.5 79%Fit Feature ratings Task Management 4.5 Multiple Projects 4.6 Project Planning/Scheduling 4.3 Commenting/Notes 4.5 Workflow Management 4.1 User satisfaction User satisfaction 4.5 User reviews[3,526](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.7 User reviews[686](https://www.capterra.com/p/137033/Paymo/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $5.90Per User, Per Month - Free version - Free trial Best for Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. Best for Small businesses and teams of up to 20 people—Digital, Creative, and Marketing Agencies, Web Development and Engineering firms, Architecture firms, and Consultancies. ## User reviews Pros & cons MB Matt B. Group Technology Director > "Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management, and client-facing..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7162550) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) NR Nikole R. Permit Technician > "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) Daniel R. COO > "I used it for project tracking, surveys, dashboards, and automations, and it gave me a flexible way to organize a lot of different work in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) SP Sandy P. Virtual ASsistant > "I like that Smartsheet supports different ways of managing work, including task tracking, automated alerts, shared sheets, dashboards, and project..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153636) MT Michael T. Assistant Director of Academic Support and Accessibility Services > "The customization of dashboard takes a lot of time and permission management gets messy when handling large organization." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165142) VR Verified Reviewer Advocate > "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual administrative work and save..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) VR Verified Reviewer PRESIDENT > "not as functional as excel, lacks advanced formulas, flexibility, and complex data analysis capabilities" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153602) Daniel R. COO > "It gave me one place to organize a lot of moving pieces, keep people updated, and make the information easy to understand without having to build a..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) Daniel R. COO > "My main concerns were the cost and a few limitations that could make copying or reusing projects more cumbersome than expected." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) MG Madison G. Software Engineer > "The interface is not very modern and building more advanced or complex sheets and reports takes some time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045) VR Verified Reviewer Advocate > "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects organized and on..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) Basel E. IT Operations Specialist > "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) SK Sheniga K. Compensation consultant > "The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) SL Sai L. Assistantship > "It serves as a centralized source of truth that successfully streamlines project tracking, resource management, and data collection." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532) DC Daniel C. Benefits and Compliance Manager > "I also thought some of the platform support offerings/services were leaning too much into AI as currently formated." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042) NR Nikole R. Permit Technician > "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) VR Verified Reviewer Small Business owner > "It makes it simple to plan, track, and collaborate on work in real time, while also offering strong automation and integration options." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7149330) Basel E. IT Operations Specialist > "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) HR Haley R. registrar > "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) NB Nicholas B. Owner > "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502) NR Nikole R. Permit Technician > "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) Basel E. IT Operations Specialist > "It is a reliable platform for project collaboration, task tracking, approvals, and process management." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) SK Sheniga K. Compensation consultant > "It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) HR Haley R. registrar > "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) Basel E. IT Operations Specialist > "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) VR Verified Reviewer Assistant Trainee > "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565) TA Tim A. Strategic Operations Director > "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) Basel E. IT Operations Specialist > "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) AS Adam S. Head of Transformation Planning > "Neutral - good for a project manager but not great for portfolio management or PMO type organisations." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254) SL Sai L. Assistantship > "Smartsheet excels at bridging the gap between traditional spreadsheets and robust project management software." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532) JC Juan C. Manger > "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) DL Drew L. SR SYS Admin > "I think that the backend administration features can be a bit confusing at first." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) EN Edmond N. Research Project Support Coordinator > "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) AT Aniruddha T. Operations Support > "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) GBL Georgia Belletti L. Addetto alle vendite > "The app has versatile automation capabilities that helps us handle diverse tasks" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7174553) VR Verified Reviewer Sr Architect > "Spreadsheet-style UI can be confusing initially" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970) MA Mohammad A. Senior Claims adjuster > "It works like a spreadsheet but with better tracking for tasks and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) MG Madison G. Software Engineer > "Reporting and dashboard features are very useful, I can see project data in single view." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) Victoria H. HR Director > "I use it for a lot of project management as well as to do task and it keeps me on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) SN Sarah N. Academic Programs Coordinator > "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791) JR Joe R. Client Advisor > "Regardless if they are an office MS user or Google suite user, smartsheet allows us to collaborate." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165644) MJ Michael J. Digital Marketer > "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619) ZM Zain M. CEO > "The best thing is its dashboards, very helpful for getting an overview of project status." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7169292) TA Tim A. Strategic Operations Director > "The permissions system can be a bit cumbersome." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) VR Verified Reviewer Client Success Manager > "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) JA Jacqueline A. Quality Assurance Specialist > "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) MB Mark B. IT Manager > "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) MA Mohammad A. Senior Claims adjuster > "At the beginning, it was a bit confusing to understand all the features." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) ZA Zafar A. Country HSE manager > "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515) RG Roman G. Information Technology Audit > "Could become a bit costly if you start to add additional ad-ons (for example time tracking)" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) Samuel K. Owner > "Paymo is user-friendly, so I easily manage tasks, track time, and handle billing without needing to learn complex features for my small team." [See full review](https://www.capterra.com/p/137033/Paymo/#GetApp___6418463) RK Ryan K. Project Manager > "This can be frustrating for users who rely heavily on Excel for data analysis or further manipulation of project timelines. While Paymo does..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226543) AF Andrea F. Founder > "The best feature is the ability of granularly keeping track of the profitability of a project at task level." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6582994) AR Alejandra R. Senior Team Lead > "my slack integration with paymo does not work correctly when I integrated paymo with my google calendar, the tasks I already had assigned did..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6204356) AT Adami T. Owner > "All the basics are well integrated from a simple task list to complexe product road maps with the invoicing system / expenses that we can..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6198945) VT Vicky T. CEO > "Paymo can’t (yet) set a price per word for invoicing articles, and due to legal requirements in the UK, I have to export invoices to..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6235667) Betsy L. Independent Contractor > "Paymo makes it a breeze to track my time and then invoice my clients - with one click, all the time I've entered is populated in my invoice..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6200095) JJ Joanna J. Partner > "That I cannot plan the tasks in real time (the calendar like feature) or that after assigning time to a certain task the day is not planned..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209253) MN Mike N. Owner > "We love the time tracking and project management combined in Paymo, it allows for 1 tool for our team rather than having multiple softwares..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6220403) VR Verified Reviewer Practice Leader > "Additionally, for very large teams or organizations with highly specialized needs, Paymo's one-size-fits-all approach might not provide the..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6205861) VR Verified Reviewer Practice Leader > "Its intuitive interface ensures that users can effortlessly navigate through various features, including time tracking, project management,..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6205861) PP Paolo P. COO > "I cannot import data from Excel files, I cannot create custom fields for projects and tasks." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6224682) DO Damien O. Lead Professional Services > "I like the templates for invoicing and that you can have custom rates based on the customer (client) you setup." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6223529) FC Fernando C. Developer > "I don't need many functions and I can't block the timesheets, I risk that the employees change the hours after I have done the reports." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6203860) RK Ryan K. Project Manager > "Paymo's intuitive interface simplifies task management, while its precise time tracking feature ensures accurate billing." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226543) AG Alex G. President > "Nearly tripling the price to continue using it as we had for years prior was not acceptable to us." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6522795) GP George P. Web Developer > "The time tracking feature is particularly helpful, allowing us to accurately monitor project progress and allocate resources efficiently." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6230953) FU Faruk U. Lead Designer > "Since the billing system is not integrated with the local electronic billing system, it cannot be a fluent billing tool." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6206267) KM Kaye M. Accounting Admin Assistant > "Everyone that I talked to/chatted has been really helpful.\[sensitive content hidden\], our account executive, helped in extending our trial..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4967044) RT Rachael T. Project Manager > "Many small functionalities with the task tracking lacks my needs. But requests to change those aspects have gone unanswered." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225192) Francesca M. Marketing and Communication Strategist > "I particularly appreciate how seamlessly I can switch between tasks and log time entries, ensuring accuracy in my project timelines." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6203842) OE Oliver E. Creative Director > "I find the way Paymo Track clumps together some of my tasks on the timeline view hard to use." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6224632) EC Ethan C. Owner / Designer > "Paymo makes my day-to-day life easier by keeping all of my time-tracking and task/project management in order and in one (easy to navigate)..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___5100260) AH Anrich H. Software Engineer > "I more dislike the way the company is using it since we are required to write essays describing what we did for every time entry" [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6199971) VR Verified Reviewer Team Lead > "Creating and assigning tasks is also quite easy to do, and the possibility of different visualization formats enhances the overall..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6204347) SN Sylla N. Creator > "Hard to learn at first, wish I could customize more." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6589419) JL Justyna L. Lead Project and People Manager > "I highly value real-time reporting, which I provide to clients, and everyone has control over the budget and transparency." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209403) ZfM Zsófia M. Graphic Designer > "The downloadable time tracker takes up too much space on the desktop, so I deleted it." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225210) RA Riin A. owner > "a favorite feature is that I can make my project templates, offer templates etc." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6224747) VA Vignesh A. Data Lead > "I did not know that paymo had a desktop app, it gets a bit cumbersome to use the web version." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6246072) EO Erin O. Field Manager > "Overall a worthy software to help managers get organized and effectively run a successful project." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6476105) QY Quintus Y. Architect > "For example, the project/task is selected wrongly due to lag/delay problem on website." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225902) JJ Joanna J. Partner > "Paymo allows me to stay on track, plan my time and tasks accordingly to their importance and priority." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209253) MU Mikko U. CTO > "Also all the cards that you are tagged in, do not show up to your own task list." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6220011) OE Oliver E. Creative Director > "Being able to have a way of tracking time which isn't on another browser tab is invaluable to me." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6224632) MB Michael B. Owner, Creative Director > "The IOS mobile app is only useful for time keeping, which is pretty much useless." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6227858) BF Baptiste F. Legal Consultant > "The intuitive design makes it easy for our team to collaborate seamlessly, and the robust tools enhance overall productivity." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6199946) Carsten L. Senior IT Engineer and Owner > "In the past the invoicing and estimation templates are not the best." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209249) BC Barry C. Senior Designer and Art Director > "I like the ease of creating estimates and invoices, and the ability to time track projects." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6200692) AD Arshavee D. DevOps > "The copy paste part of the time schedule is not the best." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6199997) JD Jon D. Industrial Designer > "Great product for what I need a simple tool that tracks my time and makes invoicing painless." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6210192) SG Stan G. Creative Director > "Also, the sync with google calendar doesn't work for me." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226564) VA Vignesh A. Data Lead > "It has made me and my team become incredibly efficient in understanding our time, figuring out roadblocks and solving issues faster." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6246072) BJ Barbara J. Operations Lead > "It's not easy to add time entries from multiple projects on 1 invoice" [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6200006) RP Renaldy P. Front end developer > "I like paymo Time tracking because it can detect any software opened during time tracking" [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6224645) DKS Devendra Kumar S. Manager > "It does not provide users with the ability to tailor the software to their exact needs, which can be a barrier for those who require a highly..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4579980) MM Michelle M. Principal > "I really like the time-tracking methods, tracking project tasks, sub-tasks, etc." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226005) JL Joni L. Executive Production > "Expenses lack tax categories etc, doesnt fit all countries" [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209686) VR Verified Reviewer People and Operations Manager > "I love the ease of use and how the features suit all my needs (tasks management, time tracking, invoicing, project management, time reports)." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6235747) RT Rachael T. Project Manager > "It's not quite nuanced enough to allow for the most customization." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225192) GC Gareth C. Product design Engineer > "Great experience, and had issues with invoice templates, but received an update from support and the issue was fixed within 10 minutes." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6202538) MJ Mladen J. CTO > "Time tracker app is sometimes buggy and has some lags." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6222383) AG Andre G. Director > "Ability to get invoices out quickly and easily with a minimum of fuss. Once it was done, it became easy to send another invoice to the same..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6200196) VR Verified Reviewer Lead Tech Dev > "Lack of ability to really link tasks together easily" [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6200119) LL Louise L. Automations architect > "Overall excellent, I use it for my agency work as it's mandatory and provided by the agency, however I love it so much I have brough my own..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226765) ES Eric S. Freelance Web Designer > "Sometimes invoices need to be sent more than once and it will not allow you to send the invoice again without putting it in a "draft" mode." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4235744) KiV Kateřina V. Study Coordinator > "I consider a big advantage of Paymo to be the feature which allows users to create and send invoices based on time tracked and tasks..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4681319) TC Telmo C. Consultant Engineer > "May lack some advanced features for complex projects" [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226630) DKS Devendra Kumar S. Manager > "Additionally, we can track the time spent on each task, which helps us to optimize our resources and ensure that our clients are getting the..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4579980) PR Paul R. Solutions Architect > "A few bulk insert features are missing." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6229596) GM Gabriele M. IT Consultant on CPQ > "Time tracking and billing report are the main feature that i think are most usefull" [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6211278) QY Quintus Y. Architect > "However, I am not sure if this due to script issue or office network issue." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225902) VO Vera O. Designer & Project Manager > "Having the freedom to define the status of each project and create deadline alerts is also useful to ensure that each team member is on top..." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4803122) SC Samantha C. Junior media manager > "If I create someting the rest of my team cannot see it because I'm not the administator." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226521) RH Robert H. Owner > "I don't use the app, but the online structure is sufficient and more than capable to handle my work load." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6220417) ZfM Zsófia M. Graphic Designer > "I don't want to create new tasks on my mobile." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225210) LL Lauren L. Owner > "I like that I can manage multiple projects over many clients and keep organised with an easy to view dashboard." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6220285) JK Jessica K. Executive Director > "For less tech-savvy users, it has been slightly challenging to navigate, but that's expected." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6212852) RT Rachael T. Project Manager > "Dragging and dropping time and slots into the weekly timesheet manager is very easy to use, color coded time slots are nice." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225192) JM Jim M. Design Engineer > "Time tracking in timesheets was a pain." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209447) MR Mathieu R. Web Developer > "Timesheet and time tracking is the best for me on that tool." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6219971) MM Malka M. Business manager > "i find it a bit difficult to find the most recent task i had posted." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225423) VA Vignesh A. Data Lead > "As an end user for Paymo, I cannot stress on how easy it is to log time for tasks and send that for invoicing." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6246072) IY Ilya Y. Designer > "It is not updating immediately in realtime." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209179) SK Stephen K. Senior researcher > "I like the flexibility and how scalable the tool is which makes it possible to handle multiple projects." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6245748) VR Verified Reviewer Web Developer > "Sometimes I can't find what I need and have to ask support" [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6206948) DKS Devendra Kumar S. Manager > "It offers a wide range of features such as project management, time tracking, invoicing, and more.5." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4579980) Benedetto F. Freelance Web Developer > "Notification system is not really intuitive." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6199953) RC Rachel C. Owner > "As a freelancer with many clients, projects, and tasks to manage this is the perfect solution." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225694) DKS Devendra Kumar S. Manager > "One of the main cons of Paymo Software is its lack of customization options." [See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4579980) [View Reviews](https://www.capterra.com/p/137033/Paymo/reviews/) ## User interface 4.49 (3,526) [Paymo](https://www.capterra.com/p/137033/Paymo/) 4.69 (686) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Smartsheet Top features 41/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) Paymo 35/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/137033/Paymo/#features) ### Recognition Smartsheet is recognized as a top-rated tool in 4 Capterra Shortlist reports Paymo is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Paymo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Smartsheet - By Smartsheet - Located in United States - Founded in 2012 Paymo - By Paymo - Located in Romania - Founded in 2008 ## 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