# Compare Smartsheet vs Paymo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Smartsheet and Paymo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/79104-137033/Smartsheet-vs-Paymo

---

# Smartsheet vs Paymo Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartsheetPaymo2/4 selected

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

[Paymo](https://www.capterra.com/p/137033/Paymo/)[4.7 (686)](https://www.capterra.com/p/137033/Paymo/reviews/)

[## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,479 reviews](#user-reviews)

Positive

3,208

Neutral

224

Negative

47

[## Paymo](https://www.capterra.com/p/137033/Paymo/)[4.7 (686)](https://www.capterra.com/p/137033/Paymo/reviews/)

Starting Price

$5.90/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [686 reviews](#user-reviews)

Positive

663

Neutral

21

Negative

2

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 32,873 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Task Management

4.5

Multiple Projects

4.5

Project Planning/Scheduling

4.6

Commenting/Notes

4.6

Activity Dashboard

4.4

81%Fit

High performer

Feature ratings

Task Management

4.5

Multiple Projects

4.6

Project Planning/Scheduling

4.3

Commenting/Notes

4.5

Activity Dashboard

5.0

User satisfaction

User satisfaction

4.5

User reviews[3,479](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.3

User satisfaction

4.7

User reviews[686](https://www.capterra.com/p/137033/Paymo/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

$5.90Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations.

Best for

Small businesses and teams of up to 20 people—Digital, Creative, and Marketing Agencies, Web Development and Engineering firms, Architecture firms, and Consultancies.

## User reviews

Pros & cons

CH

Carnell H.

Owner

> "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487)

LW

Laura W.

Marketing Coordinator

> "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089)

AR

Anitha R.

Senior Technical Specialist

> "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889)

SS

Sarah S.

Land Acquisition Admin

> "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while working..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737)

KT

Kenneth T.

Creative Director

> "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my financial..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723)

AR

Anitha R.

Senior Technical Specialist

> "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889)

AG

Ana G.

Marketing Coordinator

> "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741)

SE

Stephanie E.

Talent Attraction Specialist

> "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619)

SH

Sarah H.

Group Show Director

> "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400)

MW

Marcus W.

Research Scientist

> "They have also made many of the Pros such as collaboration paid only features, greatly limiting the capability of free users/collaborators and hence made a lot..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305)

DA

Daniel A.

IT Project Manager

> "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494)

VR

Verified Reviewer

President

> "It's also made information gathering a much more streamlined process with it's ability to integrate with webforms."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7061484)

TH

Tabatha H.

Director of Human Resources

> "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and attachments"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907)

BB

Brendan B.

Operations Lead

> "It allows us to make sure internal tool access is not deactivated for those who need it."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7044172)

TS

Todd S.

VP of Sales and Marketing

> "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon how..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114)

EB

Euler B.

Board Observer

> "I like the layouts and its simplicity,the fact that it has an option to create forms and use it offline in mobile app is awesome plus maintaining large data is..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6310714)

MW

Marcus W.

Research Scientist

> "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included in old..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305)

EN

Edmond N.

Research Project Support Coordinator

> "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749)

JB

Jennifer B.

Operations Coordinator

> "Sometimes updates come in an untimely manner; especially not useful when working with live inventory"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341)

HV

Humashankar V.

Project Manager

> "The automated reporting and notification features have saved us countless hours and reduced errors. Plus, the mobile app allows us to stay connected and..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6237066)

EB

Ellie B.

Business Operations and HR Support

> "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091)

Shilpa R.

QA

> "Great tool for listing, documentation, project collaboration, task management and ease to use with microsoft 365"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068508)

MB

Mark B.

VP of Sales and Estimating

> "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747)

AT

Aniruddha T.

Operations Support

> "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me, my..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207)

Roger A.

Owner

> "Some bugs and issues can appear with complex sheets."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814)

KT

Kenneth T.

Creative Director

> "Your guidance on how to proceed would be immensely valuable, as it would help streamline my workflow and enhance my productivity in tracking and managing my..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723)

DA

Daniel A.

IT Project Manager

> "The new licensing model greatly reduces the value of the product."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494)

KF

Kayla F.

Coordinator

> "I really enjoy using Smartsheet's since it collaberates a lot and makes it so much easier to communicate in a professional way."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7054745)

SN

Sarah N.

Academic Programs Coordinator

> "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791)

ML

Mor L.

Senior Presales Engineer

> "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances transparency."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570)

MJ

Michael J.

Digital Marketer

> "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619)

JF

Jennifer F.

Project Manager

> "It is helpful whenever I get stuck or need a little extra help figuring out a way to create charts for my dashboards."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7028844)

VR

Verified Reviewer

Client Success Manager

> "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086)

BB

Britta B.

Coordinator

> "There are numerous options to help organize to-do lists, projects, or any other task you need to track in an orderly manner."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6843773)

TA

Tim A.

Strategic Operations Director

> "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849)

Victoria H.

HR Director

> "I use it for a lot of project management as well as to do task and it keeps me on track."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731)

RG

Roman G.

Information Technology Audit

> "Could become a bit costly if you start to add additional ad-ons (for example time tracking)"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415)

MB

Manish B.

Chartered Accountant

> "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921)

JD

Jagar D.

Information technology analyst

> "Smartsheet can possibly lag in its performance while working with huge datasets or complex formulas."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6283868)

VR

Verified Reviewer

Project Coordinator

> "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better collaborate on..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092)

KT

Kenneth T.

Creative Director

> "However, it seems that this feature, which I find crucial, is not available for Apple users like myself at the moment."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723)

VR

Verified Reviewer

HR recruiter

> "The software helps to keep the data at one stage and can be easily accessible on various devices by the users also helps to manage the record"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6244676)

EG

Elvison G.

Business Architecture Supervisor

> "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated in real..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141)

DL

DONIA L.

Project Manager

> "The Gantt timeline actually assists me to monitor dependencies and dates become dynamic when tasks are moved."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6847096)

LV

Leah V.

Senior Client Service Rep

> "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070)

Julieann L.

Office Manager Project Assistant

> "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130)

Otilde R.

Product Designer

> "Availability features of allocating various resources do not incorporate part-time availability well enough."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852)

PB

Phoebe B.

Payroll Manager

> "I like the real-time updates and feature to collaborate with other coworkers."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7058344)

PK

Paulette K.

Credit Risk Analyst

> "It can get expensive if you need access to premium features thus affecting its viability for small teams."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857)

SN

Sharon N.

Payroll and Billing

> "It helps that each sheet can be easily viewed in a few different ways."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064906)

AB

Alanna B.

Rebate Programs

> "Users can accidentally input work and forget to save leading to lost worktime and need for double checking."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301)

JA

Jacqueline A.

Quality Assurance Specialist

> "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471)

TA

Tim A.

Strategic Operations Director

> "The permissions system can be a bit cumbersome."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849)

FP

Fernando P.

Administrative

> "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372)

JA

Jacqueline A.

Quality Assurance Specialist

> "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471)

ZA

Zafar A.

Country HSE manager

> "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515)

RC

Ripon C.

IT Executive

> "Some users have noted that the reporting functionality within Smartsheet is limited, which may make it difficult to get an overall view of project progress or..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4801437)

JA

Jon A.

Chief Executive Officer

> "It has been phenomenal at taking purchasing requests from 10 sales reps and over 300 vendors and communicate this down to a simple system for our Planner. "

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6339124)

MB

Mark B.

IT Manager

> "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489)

Samuel K.

Owner

> "It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#GetApp___6435564)

CTAS

Cornelius Tian Andi S.

owner

> "it will get slow if work with large data"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6793306)

JL

Jonathan L.

Clinical Quality Assurance Manager

> "creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback about..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6454692)

JL

Jianming L.

Senior program officer

> "I'm not sure if it is a Smartsheet function or my Email intake system, but the way the notifications are sent, it's all in a single email rather than separate..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6114926)

ML

Mor L.

Senior Presales Engineer

> "Smartsheet dashboards are very advanced, I loved the ease of customization and linking them to multiple data sources to display metrics in an organized manner."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570)

OA

Onome A.

Operation Manager

> "Areas of improvement encompass a learning curve, potential costs, compatibility challenges, limited support, feature overload, and customization limitations,..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4914716)

Roger A.

Owner

> "It is good for task management and tracking progress."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814)

SS

Sarah S.

Land Acquisition Admin

> "Sometimes the functionality seems limited."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737)

ME

Madison E.

Quality Improvement Consultant

> "I like the ease of collaborating with colleagues and sharing protected documents for projects and meetings"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7024140)

NR

Nuria R.

Community Manager

> "Sharing still my disapoint part."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7049651)

VR

Verified Reviewer

Student

> "It helps me keep up with requests, updates and dates for past and ongoing projects!"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6882138)

EP

Eleni P.

Project Manager

> "You also can't track resourcing that changes over time."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579669)

MW

Marcus W.

Research Scientist

> "It also was similar to use to Excel with conditional formatting, formulas, and a similar layout which made learning quick."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305)

SE

Samuel E.

Database Administrator

> "Effective for project management, but lacks some deep customization."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6577140)

IL

Ira L.

Manager - Sales

> "Great for secure collaboration with a global team, located Singapore, UK, Bulgaria, US and Canada and met organizations standards."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6856497)

AW

Angela W.

Research Analyst

> "Setting up complex workflows is not that straightforward and requires advanced technical knowledge and expertise."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579533)

PK

Paulette K.

Credit Risk Analyst

> "I like its automation capabilities that reduce the manual tracking of tasks and help streamline project execution."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857)

MW

Mark W.

Project Manager

> "Some basic functionality is missing, as verified by a few searches on user forums."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6449117)

SS

Samantha S.

Program Manager

> "I really like the automation features which sets alerts and reminders so we do not have to keep manually following up with people."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6523203)

TR

Tanya R.

Founder

> "It has so much less functionality that other project management tools such as Asana or Trello."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6649560)

[View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Samuel K.

Owner

> "Paymo is user-friendly, so I easily manage tasks, track time, and handle billing without needing to learn complex features for my small..."

[See full review](https://www.capterra.com/p/137033/Paymo/#GetApp___6418463)

VT

Vicky T.

CEO

> "Paymo can’t (yet) set a price per word for invoicing articles, and due to legal requirements in the UK, I have to export invoices to..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6235667)

AF

Andrea F.

Founder

> "The best feature is the ability of granularly keeping track of the profitability of a project at task level."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6582994)

RK

Ryan K.

Project Manager

> "This can be frustrating for users who rely heavily on Excel for data analysis or further manipulation of project timelines. While Paymo does..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226543)

VA

Vignesh A.

Data Lead

> "It has made me and my team become incredibly efficient in understanding our time, figuring out roadblocks and solving issues faster."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6246072)

AR

Alejandra R.

Senior Team Lead

> "my slack integration with paymo does not work correctly when I integrated paymo with my google calendar, the tasks I already had assigned..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6204356)

VR

Verified Reviewer

People and Operations Manager

> "I love the ease of use and how the features suit all my needs (tasks management, time tracking, invoicing, project management, time reports)."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6235747)

VA

Vignesh A.

Data Lead

> "I did not know that paymo had a desktop app, it gets a bit cumbersome to use the web version."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6246072)

AT

Adami T.

Owner

> "All the basics are well integrated from a simple task list to complexe product road maps with the invoicing system / expenses that we can..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6198945)

JJ

Joanna J.

Partner

> "That I cannot plan the tasks in real time (the calendar like feature) or that after assigning time to a certain task the day is not planned..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209253)

Betsy L.

Independent Contractor

> "Paymo makes it a breeze to track my time and then invoice my clients - with one click, all the time I've entered is populated in my invoice..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6200095)

VR

Verified Reviewer

Practice Leader

> "Additionally, for very large teams or organizations with highly specialized needs, Paymo's one-size-fits-all approach might not provide the..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6205861)

MN

Mike N.

Owner

> "We love the time tracking and project management combined in Paymo, it allows for 1 tool for our team rather than having multiple softwares..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6220403)

PP

Paolo P.

COO

> "I cannot import data from Excel files, I cannot create custom fields for projects and tasks."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6224682)

VR

Verified Reviewer

Practice Leader

> "Its intuitive interface ensures that users can effortlessly navigate through various features, including time tracking, project management,..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6205861)

FC

Fernando C.

Developer

> "I don't need many functions and I can't block the timesheets, I risk that the employees change the hours after I have done the reports."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6203860)

VO

Vera O.

Designer & Project Manager

> "Having the freedom to define the status of each project and create deadline alerts is also useful to ensure that each team member is on top..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4803122)

AG

Alex G.

President

> "Nearly tripling the price to continue using it as we had for years prior was not acceptable to us."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6522795)

VA

Vignesh A.

Data Lead

> "As an end user for Paymo, I cannot stress on how easy it is to log time for tasks and send that for invoicing."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6246072)

FU

Faruk U.

Lead Designer

> "Since the billing system is not integrated with the local electronic billing system, it cannot be a fluent billing tool."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6206267)

SK

Stephen K.

Senior researcher

> "I like the flexibility and how scalable the tool is which makes it possible to handle multiple projects."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6245748)

RT

Rachael T.

Project Manager

> "Many small functionalities with the task tracking lacks my needs. But requests to change those aspects have gone unanswered."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225192)

DO

Damien O.

Lead Professional Services

> "I like the templates for invoicing and that you can have custom rates based on the customer (client) you setup."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6223529)

OE

Oliver E.

Creative Director

> "I find the way Paymo Track clumps together some of my tasks on the timeline view hard to use."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6224632)

RK

Ryan K.

Project Manager

> "Paymo's intuitive interface simplifies task management, while its precise time tracking feature ensures accurate billing."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226543)

VR

Verified Reviewer

Principal

> "There are a lot of variables to choose from, and the resulting report doesn't always seem to match up with the options I check."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4804882)

GP

George P.

Web Developer

> "The time tracking feature is particularly helpful, allowing us to accurately monitor project progress and allocate resources efficiently."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6230953)

AH

Anrich H.

Software Engineer

> "I more dislike the way the company is using it since we are required to write essays describing what we did for every time entry"

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6199971)

AS

Alexander S.

Iconographer

> "Very easy to use, it has everything I need to set up projects, estimate the hours of every task and track the actual hours of completion."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6233011)

SN

Sylla N.

Creator

> "Hard to learn at first, wish I could customize more."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6589419)

KM

Kaye M.

Accounting Admin Assistant

> "Everyone that I talked to/chatted has been really helpful.\[sensitive content hidden\], our account executive, helped in extending our trial..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4967044)

ZfM

Zsófia M.

Graphic Designer

> "The downloadable time tracker takes up too much space on the desktop, so I deleted it."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225210)

UM

Urbi M.

Architectural Assistant

> "I liked being able to see how my time is spent and which work to prioritise."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6235734)

JC

John C.

Publishing Director

> "Not possible to change hourly rates and retain archive rates for jobs."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4766981)

Francesca M.

Marketing and Communication Strategist

> "I particularly appreciate how seamlessly I can switch between tasks and log time entries, ensuring accuracy in my project timelines."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6203842)

QY

Quintus Y.

Architect

> "For example, the project/task is selected wrongly due to lag/delay problem on website."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225902)

VO

Vera O.

Designer & Project Manager

> "The time tracking function is also very important to ensure that we are always on track with the various tasks and that we budget projects..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4803122)

MU

Mikko U.

CTO

> "Also all the cards that you are tagged in, do not show up to your own task list."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6220011)

EC

Ethan C.

Owner / Designer

> "Paymo makes my day-to-day life easier by keeping all of my time-tracking and task/project management in order and in one (easy to navigate)..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___5100260)

MB

Michael B.

Owner, Creative Director

> "The IOS mobile app is only useful for time keeping, which is pretty much useless."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6227858)

CB

Camiel B.

Founding Partner

> "Paymo has helped our firm maximize efficiencies within our time tracking and invoicing functions."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4767203)

Carsten L.

Senior IT Engineer and Owner

> "In the past the invoicing and estimation templates are not the best."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209249)

VR

Verified Reviewer

Team Lead

> "Creating and assigning tasks is also quite easy to do, and the possibility of different visualization formats enhances the overall..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6204347)

AD

Arshavee D.

DevOps

> "The copy paste part of the time schedule is not the best."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6199997)

JL

Justyna L.

Lead Project and People Manager

> "I highly value real-time reporting, which I provide to clients, and everyone has control over the budget and transparency."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209403)

SG

Stan G.

Creative Director

> "Also, the sync with google calendar doesn't work for me."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226564)

RL

Rodrigo L.

Software Engineer

> "It’s a breeze to use Paymo’s time tracking system and have it flow through when invoicing clients, with the time sheet attached to the..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4767061)

BJ

Barbara J.

Operations Lead

> "It's not easy to add time entries from multiple projects on 1 invoice"

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6200006)

MF

Martin F.

Owner

> "I tested a lot of PM tools, and for my needs, Paymo does tick all the features needed every day as a small business owner."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4890240)

DKS

Devendra Kumar S.

Manager

> "It does not provide users with the ability to tailor the software to their exact needs, which can be a barrier for those who require a..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4579980)

RDO

Roxy Deniz O.

Digital Producer

> "I enjoy the easy to use Paymo platform and appreciate the features for efficient time tracking."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6268327)

JL

Joni L.

Executive Production

> "Expenses lack tax categories etc, doesnt fit all countries"

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209686)

RA

Riin A.

owner

> "a favorite feature is that I can make my project templates, offer templates etc."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6224747)

RT

Rachael T.

Project Manager

> "It's not quite nuanced enough to allow for the most customization."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225192)

EO

Erin O.

Field Manager

> "Overall a worthy software to help managers get organized and effectively run a successful project."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6476105)

MJ

Mladen J.

CTO

> "Time tracker app is sometimes buggy and has some lags."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6222383)

AS

Alexander S.

Iconographer

> "The desktop and mobile apps are also quite useful."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6233011)

VR

Verified Reviewer

Lead Tech Dev

> "Lack of ability to really link tasks together easily"

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6200119)

JJ

Joanna J.

Partner

> "Paymo allows me to stay on track, plan my time and tasks accordingly to their importance and priority."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209253)

ES

Eric S.

Freelance Web Designer

> "Sometimes invoices need to be sent more than once and it will not allow you to send the invoice again without putting it in a "draft" mode."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4235744)

OE

Oliver E.

Creative Director

> "Being able to have a way of tracking time which isn't on another browser tab is invaluable to me."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6224632)

TC

Telmo C.

Consultant Engineer

> "May lack some advanced features for complex projects"

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226630)

BF

Baptiste F.

Legal Consultant

> "The intuitive design makes it easy for our team to collaborate seamlessly, and the robust tools enhance overall productivity."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6199946)

PR

Paul R.

Solutions Architect

> "A few bulk insert features are missing."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6229596)

BC

Barry C.

Senior Designer and Art Director

> "I like the ease of creating estimates and invoices, and the ability to time track projects."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6200692)

QY

Quintus Y.

Architect

> "However, I am not sure if this due to script issue or office network issue."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225902)

JD

Jon D.

Industrial Designer

> "Great product for what I need a simple tool that tracks my time and makes invoicing painless."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6210192)

SC

Samantha C.

Junior media manager

> "If I create someting the rest of my team cannot see it because I'm not the administator."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226521)

RP

Renaldy P.

Front end developer

> "I like paymo Time tracking because it can detect any software opened during time tracking"

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6224645)

ZfM

Zsófia M.

Graphic Designer

> "I don't want to create new tasks on my mobile."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225210)

MM

Michelle M.

Principal

> "I really like the time-tracking methods, tracking project tasks, sub-tasks, etc."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6226005)

CB

Camiel B.

Founding Partner

> "I personally find that Paymo's time reporting takes to many steps."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4767203)

EM

Eric M.

Founder

> "The expense and time tracking tools help me get everyone paid accurately which is greatly appreciated."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___4807404)

JK

Jessica K.

Executive Director

> "For less tech-savvy users, it has been slightly challenging to navigate, but that's expected."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6212852)

GC

Gareth C.

Product design Engineer

> "Great experience, and had issues with invoice templates, but received an update from support and the issue was fixed within 10 minutes."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6202538)

JM

Jim M.

Design Engineer

> "Time tracking in timesheets was a pain."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209447)

AG

Andre G.

Director

> "Ability to get invoices out quickly and easily with a minimum of fuss. Once it was done, it became easy to send another invoice to the..."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6200196)

MM

Malka M.

Business manager

> "i find it a bit difficult to find the most recent task i had posted."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6225423)

DT

Daksh T.

Software Engineer

> "The UI is so much simple and its very easy to log time."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6253802)

IY

Ilya Y.

Designer

> "It is not updating immediately in realtime."

[See full review](https://www.capterra.com/p/137033/Paymo/#Capterra___6209179)

[View Reviews](https://www.capterra.com/p/137033/Paymo/reviews/)

## User interface

4.49 (3,479)

[Paymo](https://www.capterra.com/p/137033/Paymo/)

4.69 (686)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Agile Methodologies

120

Important

Smartsheet

Top features

41/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/79104/Smartsheet/#features)

Paymo

35/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/137033/Paymo/#features)

### Recognition

No recognitions have been awarded to Smartsheet

No recognitions have been awarded to Paymo

### Deployment & support

Smartsheet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paymo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Smartsheet

-   By Smartsheet
-   Located in United States
-   Founded in 2012

Paymo

-   By Paymo
-   Located in Romania
-   Founded in 2008

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$5.9/month

Price

$40/month

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/133010-137033/Streamtime-vs-Paymo)

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,558)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$12/month

Price

$10/month

4.3

Features

4.6

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/79104-158833/Smartsheet-vs-ClickUp)

[Paymo](https://www.capterra.com/p/137033/Paymo/)[4.69 (686)](https://www.capterra.com/p/137033/Paymo/reviews/)

vs

[Everhour](https://www.capterra.com/p/133409/Everhour/)[4.72 (432)](https://www.capterra.com/p/133409/Everhour/reviews/)

$5.9/month

Price

$6/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133409-137033/Everhour-vs-Paymo)