# Compare Smartsheet vs Aha! 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Aha! and Smartsheet based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/79104-144020/Smartsheet-vs-Aha --- # Aha! vs Smartsheet Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Aha!Smartsheet2/4 selected [Aha!](https://www.capterra.com/p/144020/Aha/)[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [## Aha!](https://www.capterra.com/p/144020/Aha/)[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/) Starting Price $59.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment Based on [561 reviews](#user-reviews) Positive 536 Neutral 23 Negative 2 [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $12.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,507 reviews](#user-reviews) Positive 3,232 Neutral 226 Negative 49 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 36,581 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Not enough reviews Feature ratings Task Management 4.5 Multiple Projects 4.6 Project Planning/Scheduling 4.7 Commenting/Notes 5.0 Workflow Management 4.5 82%Fit High performer Feature ratings Task Management 4.5 Multiple Projects 4.5 Project Planning/Scheduling 4.6 Commenting/Notes 4.6 Workflow Management 4.5 User satisfaction User satisfaction 4.7 User reviews[561](https://www.capterra.com/p/144020/Aha/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.6 Customer support 4.8 User satisfaction 4.5 User reviews[3,507](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $59Per User, Per Month - Free version - Free trial Price starts from $12Per User, Per Month - Free version - Free trial Best for Best for Aha! is used by product managers, product operations, program managers, project managers, IT departments, engineering teams, marketing departments, UX designers, and business strategists. Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. ## User reviews Pros & cons Klaus Z. Product Lead AI > "Integrations with engineering tools like Azure DevOps help keeping track with delivery without the need to recreate everything in AHA!" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7093914) Klaus Z. Product Lead AI > "Public publishing options in presentations feel a bit clumsy and it takes a while to set up a ll necessary templates and themes." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7093914) MT Michael T. Senior Product Operations Manager > "The multitude of different products in their offering provide a complete suite of capabilities that Product Teams can use for product..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6561318) BW Becky W. Capability Manager > "Occasionally, I have issues with slow performance, for example, selecting a report or choosing an option on the screen where there is a lot..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6701339) VR Verified Reviewer Administrative Director > "Overall I love using Aha, because as a project manager, I can prepare documentation, that I can customize" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7085252) MT Michael T. Senior Product Operations Manager > "It comes off as a bit stale, particularly as it relates to roadmaps, which are the most critical stakeholder-facing experiences." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6561318) VR Verified Reviewer Customer Marketing Manager > "Having multiple products across our company can result in lots of data and ideas - AHA!" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7056102) DG Dominic G. Product Lead > "They perceive Aha! to be a low quality product and ask us if we would consider moving back to JIRA to manage their product Ideas." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6706267) VR Verified Reviewer Administrative Director > "I can manage projects easily and customize templates." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7085252) LL Luke L. CEO > "Parts of the interface are still a bit tricky / unintuitive to use." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6332403) VR Verified Reviewer Customer Marketing Manager > "Aha! Is a centralized place for our company to collect feedback and organize ideas." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7056102) Grace B. Project Manager > "The biggest thing that bothers me with Aha is that there isn't a particularly helpful or user-friendly dashboard where you can see all of..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___5022178) JC Jo C. Digital Product Manager > "With so much content, it's a tough job to ensure users can easily learn and get value from the platform but this company is Best in Class at..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6471563) DG Dominic G. Product Lead > "Overall experience is good but I think you have the wrong features behind the Ideas Advanced paywall" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6706267) NR Nicola R. Product Manager > "The customization options (especially if you have an Enterprise+ plan) and the APIs available make it possible to really do everything." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6587211) FT Fran T. Head of Product > "After our account renewal I did ask the team for a refund and to cancel our subscription, but the aha team were unwilling to consider..." [See full review](https://www.capterra.com/p/144020/Aha/#GetApp___4853295) MW Mike W. Principal Product Manager > "The ability to customize almost all aspects of Aha make it the choice for power users. If I can imagine it, I can probably do it. And when I..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6341841) MB Mariam B. Head of Project Portfolio Management Department > "Network disruptions often cause filled out data to be lost" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6298674) Klaus Z. Product Lead AI > "Definitely a good solution for product management with strong focus on collaboration and communication." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7093914) FT Fran T. Head of Product > "Our team has found it cumbersome and we don't use all the additional functionality it provides." [See full review](https://www.capterra.com/p/144020/Aha/#GetApp___4853295) VR Verified Reviewer Customer Marketing Manager > "Overall, myself and my team have had a great experience with AHA! And plan to continue utilizing it for collecting customer feedback and..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7056102) VR Verified Reviewer Senior Product Owner > "The "Ideas" tab is confusing since it's similarly named to the "AHA Ideas" portal." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4856302) GK Grace K. Senior Director of Product Management and Software Innovation > "The product is extremely sophisticated, and offers a wide range of functionalities for companies that are looking to have all teams in one..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6380062) BT Brian T. VP Product Management > "Finally, we've been asking for a SOC2 report for years, Aha hasn't been willing to undertake this (ISO27001 is not equivalent)." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6201915) Carlie R. Owner > "It's streamline interface and website made it user friendly and made the process easy and stress free" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7120719) DV David V. QA Anaylst > "I think that I don’t always find things in the way I search or use keywords." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6104718) NR Nicola R. Product Manager > "Via customization I can adapt the workflow and the data displayed in a very detailed manner." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6587211) ED Ellene D. Product Owner III > "It's a little hard to navigate to some areas. " [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4907389) MW Mike W. Principal Product Manager > "The company isn't sitting on their laurels either, the engagement with customers on the Ideas portal is very active and features are..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6341841) PC Paula C. Chief of Intellectual Property > "The inability to see features and epics on one roadmap/one view is challenging to tell the complete story." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4628446) BW Becky W. Capability Manager > "The team added a datapoint to a report so I could use it as a key on another report, and they did this in just TWO DAYS!" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6701339) AM Atendi M. IT Manager > "Aha! is not the the most cost effective idea management software." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6165404) NH Nate H. VP Product Management > "The dashboards and reports in Aha are super powerful and it's the only way we report on roadmaps and status. And finally the Ideas portal..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6164450) RO Ryan O. Senior Business Analyst > "We weren't provided a sales pitch to later lead to a demo with no direction as is the case with most new application onboarding." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3605136) SJ Simon J. Senior manager > "I created a visual timeline of upcoming features, which made planning much simpler." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6380200) HH Hammad H. IT Enigneer > "The search functionality seems to be bit off as we have many of feature's requests as a company it is hard for us to find one that already..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3186186) ED Ellene D. Product Owner III > "I'm just starting to get into using it in the last 2 weeks and using it to present my roadmap to business users, integrated with all of the..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4907389) NC Nolan C. Product Operations Manager > "Some features (capacity planning, dynamic forms, idea widgets) are only on the enterprise+ plan which is annoying considering how basic they..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3243669) CS Cheri S. Operations Specialist > "This allows them to fully understand my need and provide any available workarounds." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6810755) MV Marco V. Secretaris > "Not possible to capture additional user information (at least I couldn't find it)" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3587284) RT Rakesh T. Engineer > "A very light tool that works as intended for requirements management." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6594884) VR Verified Reviewer app admin > "Tool is very expensive" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6194770) CG Carol G. Sr. Manager of Product and Quality Assurance > "Users can really visualize sprints, releases and backlog items and easily navigate throughout the system. " [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4891470) MW Michael W. Senior Consultant > "The price tag is deterring the organisation to adapt it fully." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4680141) CB Clare B. Head of product > "The service Aha has offered us throughout the evaluation period, POC and implementation has been excellent. " [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6676531) VR Verified Reviewer Software developer > "The mobile interface of the app is not that great." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4643418) BT Brian T. VP Product Management > "Aha Roadmaps+ offers a very compelling product planning tool that integrates directly with our Jira instance." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6201915) DY Di Y. Software Developer Intern > "The AHA documentation is vague at times (in my case, it is the REST API documentation), which left out some possible fields we can request..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3148180) DF DeEtte F. President > "It helps me build my company from business idea to completion. As I scale, Grow and hire full time staff, I am able to integrate this..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4501728) CL Claude L. Product Manager > "I was part of the team that benchmarked to product : we did not choose first aha! as it seems to "big", to complex." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4614994) Sam S. Product Owner > "Ability to produce a roadmap for the first time in company history while integrating that with Aha Develop for targeted sprints which has..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4224528) CY Christina Y. Manager of Product Management > "It's a little complicated and not always intuitive." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3582430) SW Scott W. Product Manager II > "The product has great tools for defining your product strategy, vision, mission, and allows you to easily track ideas, features, and plan..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4504101) David P. CPO/CTO > "If you've used developer-centric tools (Jira, for example), you know that they may be great for tracking stories and sprints, but they have..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2296101) NR Nicola R. Product Manager > "Support is very good, they answer in a good time and the answers are always able to solve the problems." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6587211) MM Matt M. Release Train Engineer > "The response time and the quality of responses/follow up has been second to none." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2888092) Grace B. Project Manager > "It's helpful for making a road map and organizing ideas visually for the company." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___5022178) HR Helga R. Community Manager > "That's why I have to contact the support that often - sometimes I just don't have time to figure out things on my own." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2868182) JB Jeff B. Director Product Management > "My experience is positive and I was able to convince management to invest in additional licenses after being acquired and merged with a..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6183462) AF Aaron F. Product Manager > "They make you use their best practices or the software doesn’t work." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3220477) Sai R. Client Project Management > "Aha! is a great platform for connectivity and productivity when it comes to managing multiple projects and shipping new product features" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4901599) VR Verified Reviewer Consultant > "During the assessment time frame I didn't track down a particular highlights that I loathe." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2966916) RC Rob C. Program Manager > "Great for organizing idea generation and new feature roadmapping." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6230232) Andrew K. CEO > "The UI is a bit flaky and sometimes I have to update things multiple times before my changes are saved in Chrome." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2454981) BZ Brian Z. Technical Director > "The idea link up is a great feature." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6524257) Peter T. Director Product Management > "Navigation and UX make it hard for new people to learn how to use Aha!" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3437124) PJ Paroon J. Product Owner > "It is a good and effective product management tool." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6654603) Joshua N. Product Manager > "There isn't much here for actual execution of work. If you are running Scrum, Kanban or some other frame work there isn't much here to help..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2576042) MB Mariam B. Head of Project Portfolio Management Department > "Lots of options for customizing initiatives and reports" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6298674) BH Brian H. Senior Portfolio Manager > "I miss a right click button, but I guess that's because this is browser based" [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2878700) VR Verified Reviewer Head of CS > "I like the separation of ideas and features, compared to other tools in which all feature suggestions are created in the same way, in aha..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3557426) SM Sunil M. VP Product > "The nested administration menus are cumbersome, easy to get lost." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3191777) MO Max O. Product Operations > "We like the ability to standardise our product management processes and data model across teams that had historically operated in different..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4663352) VR Verified Reviewer Growth Strategist > "It almost had too much functionality for it's own good, and it took a lot of clicks to do something as simple as changing the color of a bar..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2288396) VR Verified Reviewer Product Manager > "It is made my product managers for product managers. And as product management has so many variations in practice, this tool is configurable..." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4167709) CG Chris G. Director of Product Marketing > "For the average marketer, this might be too complicated to set up on your own." [See full review](https://www.capterra.com/p/144020/Aha/#GetApp___3071695) MT Michael T. Senior Product Operations Manager > "Aha!'s Support Team is also very helpful and quick to respond." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6561318) MW Matthew W. Customer Support Specialist > "Aha! can sometimes be buggy when typing up a new idea, the admin portal is messy and hard to navigate." [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2423173) CG Carol G. Sr. Manager of Product and Quality Assurance > "Being able to share beautifully colored roadmaps with executives is a definite plus! " [See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4891470) HM Hilda M. UX Designer > "I also think that the integration with AzureDevOps is sorely lacking in terms of promoting Agile/Lean practices." [See full review](https://www.capterra.com/p/144020/Aha/#SoftwareAdvice___2477756) [View Reviews](https://www.capterra.com/p/144020/Aha/reviews/) CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) VR Verified Reviewer Advocate > "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual administrative work and save time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) NR Nikole R. Permit Technician > "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) VR Verified Reviewer Advocate > "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects organized and on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) Basel E. IT Operations Specialist > "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) NR Nikole R. Permit Technician > "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) HR Haley R. registrar > "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) NR Nikole R. Permit Technician > "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) Basel E. IT Operations Specialist > "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Basel E. IT Operations Specialist > "It is a reliable platform for project collaboration, task tracking, approvals, and process management." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included in..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) HR Haley R. registrar > "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) NB Nicholas B. Owner > "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) Basel E. IT Operations Specialist > "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) VR Verified Reviewer Assistant Trainee > "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) Basel E. IT Operations Specialist > "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) MW Marcus W. Research Scientist > "They have also made many of the Pros such as collaboration paid only features, greatly limiting the capability of free users/collaborators and hence made a..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) VR Verified Reviewer President > "It's also made information gathering a much more streamlined process with it's ability to integrate with webforms." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7061484) SN Sarah N. Academic Programs Coordinator > "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) VR Verified Reviewer Client Success Manager > "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086) EB Euler B. Board Observer > "I like the layouts and its simplicity,the fact that it has an option to create forms and use it offline in mobile app is awesome plus maintaining large..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6310714) TA Tim A. Strategic Operations Director > "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) EN Edmond N. Research Project Support Coordinator > "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749) AS Adam S. Head of Transformation Planning > "Neutral - good for a project manager but not great for portfolio management or PMO type organisations." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254) Shilpa R. QA > "Great tool for listing, documentation, project collaboration, task management and ease to use with microsoft 365" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068508) JC Juan C. Manger > "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854) AT Aniruddha T. Operations Support > "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me, my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207) DL Drew L. SR SYS Admin > "I think that the backend administration features can be a bit confusing at first." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061) MA Mohammad A. Senior Claims adjuster > "It works like a spreadsheet but with better tracking for tasks and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) KF Kayla F. Coordinator > "I really enjoy using Smartsheet's since it collaberates a lot and makes it so much easier to communicate in a professional way." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7054745) VR Verified Reviewer Sr Architect > "Spreadsheet-style UI can be confusing initially" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated in..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) BB Britta B. Coordinator > "There are numerous options to help organize to-do lists, projects, or any other task you need to track in an orderly manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6843773) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) Victoria H. HR Director > "I use it for a lot of project management as well as to do task and it keeps me on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better collaborate..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) DL DONIA L. Project Manager > "The Gantt timeline actually assists me to monitor dependencies and dates become dynamic when tasks are moved." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6847096) MJ Michael J. Digital Marketer > "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) TA Tim A. Strategic Operations Director > "The permissions system can be a bit cumbersome." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) PB Phoebe B. Payroll Manager > "I like the real-time updates and feature to collaborate with other coworkers." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7058344) JA Jacqueline A. Quality Assurance Specialist > "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) SN Sharon N. Payroll and Billing > "It helps that each sheet can be easily viewed in a few different ways." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064906) MB Mark B. IT Manager > "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) MA Mohammad A. Senior Claims adjuster > "At the beginning, it was a bit confusing to understand all the features." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) RG Roman G. Information Technology Audit > "Could become a bit costly if you start to add additional ad-ons (for example time tracking)" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415) ZA Zafar A. Country HSE manager > "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515) JL Jianming L. Senior program officer > "I'm not sure if it is a Smartsheet function or my Email intake system, but the way the notifications are sent, it's all in a single email rather than..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6114926) JA Jon A. Chief Executive Officer > "It has been phenomenal at taking purchasing requests from 10 sales reps and over 300 vendors and communicate this down to a simple system for our Planner. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6339124) OA Onome A. Operation Manager > "Areas of improvement encompass a learning curve, potential costs, compatibility challenges, limited support, feature overload, and customization..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4914716) Samuel K. owner > "It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files." [See full review](https://www.capterra.com/p/79104/Smartsheet/#GetApp___6435564) SS Sarah S. Land Acquisition Admin > "Sometimes the functionality seems limited." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) JL Jonathan L. Clinical Quality Assurance Manager > "creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6454692) NR Nuria R. Community Manager > "Sharing still my disapoint part." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7049651) ML Mor L. Senior Presales Engineer > "Smartsheet dashboards are very advanced, I loved the ease of customization and linking them to multiple data sources to display metrics in an organized..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) EP Eleni P. Project Manager > "You also can't track resourcing that changes over time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579669) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) ## User interface 4.72 (561) 4.49 (3,507) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Aha! 36/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/144020/Aha/#features) Smartsheet Top features 41/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) ### Recognition No recognitions have been awarded to Aha! Smartsheet is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Aha! Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Aha! - By Aha! Labs - Located in United States - Founded in 2014 Smartsheet - By Smartsheet - Located in United States - Founded in 2012 ## Popular Comparisons [Aha!](https://www.capterra.com/p/144020/Aha/)[4.72 (561)](https://www.capterra.com/p/144020/Aha/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) $59/month Price $7.91/month 4.6 Features 4.4 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-144020/JIRA-vs-Aha) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,242)](https://www.capterra.com/p/169607/Clockify/reviews/) $12/month Price $4.99/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/79104-169607/Smartsheet-vs-Clockify) [Aha!](https://www.capterra.com/p/144020/Aha/)[4.72 (561)](https://www.capterra.com/p/144020/Aha/reviews/) vs [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,680)](https://www.capterra.com/p/136446/Confluence/reviews/) $59/month Price $5.42/month 4.6 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136446-144020/Confluence-vs-Aha) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) $12/month Price $7.91/month 4.3 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-79104/JIRA-vs-Smartsheet) [Aha!](https://www.capterra.com/p/144020/Aha/)[4.72 (561)](https://www.capterra.com/p/144020/Aha/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) $59/month Price $9/month 4.6 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/144020-147657/Aha-vs-monday-com) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $12/month Price $10.99/month 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/79104-184581/Smartsheet-vs-Asana-PM) [Aha!](https://www.capterra.com/p/144020/Aha/)[4.72 (561)](https://www.capterra.com/p/144020/Aha/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/) $59/month Price $10/month 4.6 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-144020/Wrike-vs-Aha) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) $12/month Price $9/month 4.3 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/79104-147657/Smartsheet-vs-monday-com) [Aha!](https://www.capterra.com/p/144020/Aha/)[4.72 (561)](https://www.capterra.com/p/144020/Aha/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $59/month Price $10.99/month 4.6 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144020-184581/Aha-vs-Asana-PM) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/) $12/month Price $5/month 4.3 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/79104-211559/Smartsheet-vs-Trello) [Aha!](https://www.capterra.com/p/144020/Aha/)[4.72 (561)](https://www.capterra.com/p/144020/Aha/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/) $59/month Price $5/month 4.6 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/144020-211559/Aha-vs-Trello) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,583)](https://www.capterra.com/p/158833/ClickUp/reviews/) $12/month Price $10/month 4.3 Features 4.6 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/79104-158833/Smartsheet-vs-ClickUp)