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Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.
Raken’s flexible solutions work for general contractors and subcontractors of any size and specialty, from small businesses to enterprise corporations.
The visualization is very great. It is algo good for problem solving tracking tool, communication, project management, people recognition, continuous improvement ideas tracking tool, etc.
I miss the overall definition of "project" which makes it more difficult to group sheets that belong to the same project and to get an overall view on all our running projects.
Excellent - best software - been looking for suitable solutions for years and now can use smartsheet for just about everything.
I can't say there is anything I dislike about Smartsheet. It is limited only based on how it can't support overly specific documents that align with overly specific projects.
I love the ability to see progress in real time through dashboards and diagrams, which allows me to have a clearer vision of all aspects of the project.
Gets frustrating going back and hiding 20 columns again afterwards.
Overall I had positive experience with Smartsheet. The software is praised for its flexibility and real-time collaboration features, which help teams work together more efficiently.
It's also sometimes difficult to tell where user error plays a role in mathematic mistakes. I'd like to see more effort put into these areas.
I love the ability to quickly snap pictures right within the app and the final report timestamps the photos and formats them beautifully in the end product for distribution.
That it does not work offline. We were told that is now capable of offline but it still doesn't work, unless my guys are doing something wrong.
The best feature of this app is the ease of use for all of our foremen. The speak-to-text works great, and uploading pictures are simple.
Lack of OneDrive interface. Inability to turn off photo saving.
Simple Interface, focused functionality makes it simple. Great to help keep record of conversations with subs and document safety concerns.
I dislike having to scroll to find my subcontractors on my jobsite everyday.
I like that I can update from my Ipad and it will generate to my desk top and phone in real time. I also like that you can customize the review questions/inspection questions.
Our superintendents dreading writing out laborious daily reports.
Kendrick N.: Hi. My name is Kendrick, owner of Kennys Kitchen LLC. I give Smartsheet five out of five. The product I used was Microsoft Excel. I actually created my own sheets, so I was really doing everything myself. And one day I said, "You know what? Someone should be able to help you." I went searching, found Smartsheet; best decision I ever made. Inventory, scheduling, day-to-day operations, checklists, everything I need in one, which is what most businesses like. Getting started with Smartsheet was too easy. All I really had to do was enter my email address and sign up. I did start with the free trial, and the free trial went on for 30 days, but during that free trial, I just couldn't let it go and I've been using it ever since. Recommendations for anyone else using Smartsheet; stick with it for a while. Browse, explore, and look. You'll find what you need for your business, and that's no lie.
Clay C.: Hi, I'm Clay. I'm with IAC Adelphi. I'm the Director of Resource Planning and Safety. We're about a $300-million company and I rate the Raken app about five. Before Raken, we didn't use any kind of software. All we had were homegrown Excel spreadsheets and tracking with Excel. The reasons we started using Raken was we needed more visibility out in the field and letting the guys move their people around more with some notifications and move their equipment around. Onboarding with Raken was a struggle at first, just due to the fact that change is always difficult with personnel. Once they got on board, we had no problems. Our customer service was always far and above everybody else that I had ever dealt with. And once the guys decided, yep, this is a horse we're riding, they really enjoyed it and learned how to use it. The advice I would give is get your customer service representatives involved immediately. Have them talk to your people, have them work with all your people. Don't try to do it alone.
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