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Smartsheet vs RAKEN: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 992 reviews from Project Portfolio Management users.
% Fit
High performer
Feature ratings
Calendar Management
4.5
Workflow Management
4.5
Progress Tracking
4.6
Customizable Fields
4.6
Task Management
4.5
% Fit
Missing features
Not enough reviews
Feature ratings
Calendar Management
NA
Workflow Management
4.0
Progress Tracking
NA
Customizable Fields
NA
Task Management
4.6
User satisfaction
4.5
User reviews3,412
Ease of use
4.3
Functionality
4.3
Value for money
4.4
Customer support
4.3
4.6
User reviews234
Ease of use
4.7
Functionality
4.4
Value for money
4.6
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Raken’s flexible solutions work for general contractors and subcontractors of any size and specialty, from small businesses to enterprise corporations.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Kendrick N
CEO
5.0

Kendrick N.: Hi. My name is Kendrick, owner of Kennys Kitchen LLC. I give Smartsheet five out of five. The product I used was Microsoft Excel. I actually created my own sheets, so I was really doing everything myself. And one day I said, "You know what? Someone should be able to help you." I went searching, found Smartsheet; best decision I ever made. Inventory, scheduling, day-to-day operations, checklists, everything I need in one, which is what most businesses like. Getting started with Smartsheet was too easy. All I really had to do was enter my email address and sign up. I did start with the free trial, and the free trial went on for 30 days, but during that free trial, I just couldn't let it go and I've been using it ever since. Recommendations for anyone else using Smartsheet; stick with it for a while. Browse, explore, and look. You'll find what you need for your business, and that's no lie.

How Capterra sources reviews
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Clay C
Director of Safety and Resource Planning
5.0

Clay C.: Hi, I'm Clay. I'm with IAC Adelphi. I'm the Director of Resource Planning and Safety. We're about a $300-million company and I rate the Raken app about five. Before Raken, we didn't use any kind of software. All we had were homegrown Excel spreadsheets and tracking with Excel. The reasons we started using Raken was we needed more visibility out in the field and letting the guys move their people around more with some notifications and move their equipment around. Onboarding with Raken was a struggle at first, just due to the fact that change is always difficult with personnel. Once they got on board, we had no problems. Our customer service was always far and above everybody else that I had ever dealt with. And once the guys decided, yep, this is a horse we're riding, they really enjoyed it and learned how to use it. The advice I would give is get your customer service representatives involved immediately. Have them talk to your people, have them work with all your people. Don't try to do it alone.

How Capterra sources reviews
View all video reviews
User interface
79104 video thumbnail}
1 Video
153591 video thumbnail}
1 Video
79104
5 screenshots
153591
5 screenshots

Smartsheet

Top Features
39/45
  • Demand Forecasting
  • Planning Tools
  • Project Templates
  • Project Workflow
  • Resource Allocation & Planning
  • Timesheet Management
  • Activity Tracking
  • Agile Methodologies
  • API
  • Assignment Management
  • Budgeting/Forecasting
  • Calendar Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Visualization
  • Deadline Management
  • Document Management
  • Drag & Drop
  • Gantt/Timeline View
  • Kanban Board
  • Milestone Tracking
  • Multiple Projects
  • Portfolio Management
  • Prioritization
  • Progress Tracking
  • Projections
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Real-Time Updates
  • Reporting/Analytics
  • Requirements Management
  • Resource Management
  • Risk Management
  • ROI Tracking
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time & Expense Tracking
  • Workflow Management
See All features
Hide Project Portfolio Management Software Features -

RAKEN

14/45
Show Project Portfolio Management Software Features +
Smartsheet
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RAKEN
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Smartsheet
  • By Smartsheet
  • Located in United States
  • Founded in 2012
RAKEN
  • By RAKEN
  • Located in United States
  • Founded in 2014
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