# Compare Smartsheet vs Shortcut 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Smartsheet and Shortcut based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/79104-160498/Smartsheet-vs-Shortcut --- # Smartsheet vs Shortcut Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartsheetShortcut2/4 selected [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.6 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $12.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,479 reviews](#user-reviews) Positive 3,208 Neutral 224 Negative 47 [## Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.6 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) Starting Price $8.50/year Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [363 reviews](#user-reviews) Positive 347 Neutral 15 Negative 1 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 32,873 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Task Management 4.5 Multiple Projects 4.5 Project Planning/Scheduling 4.6 Commenting/Notes 4.6 Activity Dashboard 4.4 63%Fit Missing features Not enough reviews Feature ratings Task Management 4.6 Multiple Projects 4.8 Project Planning/Scheduling 4.7 Commenting/Notes NA Activity Dashboard \-- User satisfaction User satisfaction 4.5 User reviews[3,479](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.6 User reviews[363](https://www.capterra.com/p/160498/Shortcut/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.6 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $8.50Per User, Per Year - Free version - Free trial Best for Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. Best for Shortcut is ideal for mid-sized Agile software teams who are looking for a Kanban-style project management tool that has enterprise-grade features, but is simple to configure and use. ## User reviews Pros & cons CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while working..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my financial..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) MW Marcus W. Research Scientist > "They have also made many of the Pros such as collaboration paid only features, greatly limiting the capability of free users/collaborators and hence made a lot..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) VR Verified Reviewer President > "It's also made information gathering a much more streamlined process with it's ability to integrate with webforms." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7061484) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and attachments" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) BB Brendan B. Operations Lead > "It allows us to make sure internal tool access is not deactivated for those who need it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7044172) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon how..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) EB Euler B. Board Observer > "I like the layouts and its simplicity,the fact that it has an option to create forms and use it offline in mobile app is awesome plus maintaining large data is..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6310714) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included in old..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) EN Edmond N. Research Project Support Coordinator > "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) HV Humashankar V. Project Manager > "The automated reporting and notification features have saved us countless hours and reduced errors. Plus, the mobile app allows us to stay connected and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6237066) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) Shilpa R. QA > "Great tool for listing, documentation, project collaboration, task management and ease to use with microsoft 365" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068508) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) AT Aniruddha T. Operations Support > "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me, my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) KT Kenneth T. Creative Director > "Your guidance on how to proceed would be immensely valuable, as it would help streamline my workflow and enhance my productivity in tracking and managing my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) KF Kayla F. Coordinator > "I really enjoy using Smartsheet's since it collaberates a lot and makes it so much easier to communicate in a professional way." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7054745) SN Sarah N. Academic Programs Coordinator > "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances transparency." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) MJ Michael J. Digital Marketer > "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619) JF Jennifer F. Project Manager > "It is helpful whenever I get stuck or need a little extra help figuring out a way to create charts for my dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7028844) VR Verified Reviewer Client Success Manager > "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086) BB Britta B. Coordinator > "There are numerous options to help organize to-do lists, projects, or any other task you need to track in an orderly manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6843773) TA Tim A. Strategic Operations Director > "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) Victoria H. HR Director > "I use it for a lot of project management as well as to do task and it keeps me on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731) RG Roman G. Information Technology Audit > "Could become a bit costly if you start to add additional ad-ons (for example time tracking)" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) JD Jagar D. Information technology analyst > "Smartsheet can possibly lag in its performance while working with huge datasets or complex formulas." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6283868) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better collaborate on..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) KT Kenneth T. Creative Director > "However, it seems that this feature, which I find crucial, is not available for Apple users like myself at the moment." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) VR Verified Reviewer HR recruiter > "The software helps to keep the data at one stage and can be easily accessible on various devices by the users also helps to manage the record" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6244676) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated in real..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) DL DONIA L. Project Manager > "The Gantt timeline actually assists me to monitor dependencies and dates become dynamic when tasks are moved." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6847096) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) PB Phoebe B. Payroll Manager > "I like the real-time updates and feature to collaborate with other coworkers." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7058344) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) SN Sharon N. Payroll and Billing > "It helps that each sheet can be easily viewed in a few different ways." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064906) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) TA Tim A. Strategic Operations Director > "The permissions system can be a bit cumbersome." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) JA Jacqueline A. Quality Assurance Specialist > "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) ZA Zafar A. Country HSE manager > "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515) RC Ripon C. IT Executive > "Some users have noted that the reporting functionality within Smartsheet is limited, which may make it difficult to get an overall view of project progress or..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4801437) JA Jon A. Chief Executive Officer > "It has been phenomenal at taking purchasing requests from 10 sales reps and over 300 vendors and communicate this down to a simple system for our Planner. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6339124) MB Mark B. IT Manager > "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489) Samuel K. owner > "It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files." [See full review](https://www.capterra.com/p/79104/Smartsheet/#GetApp___6435564) CTAS Cornelius Tian Andi S. owner > "it will get slow if work with large data" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6793306) JL Jonathan L. Clinical Quality Assurance Manager > "creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback about..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6454692) JL Jianming L. Senior program officer > "I'm not sure if it is a Smartsheet function or my Email intake system, but the way the notifications are sent, it's all in a single email rather than separate..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6114926) ML Mor L. Senior Presales Engineer > "Smartsheet dashboards are very advanced, I loved the ease of customization and linking them to multiple data sources to display metrics in an organized manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) OA Onome A. Operation Manager > "Areas of improvement encompass a learning curve, potential costs, compatibility challenges, limited support, feature overload, and customization limitations,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4914716) Roger A. Owner > "It is good for task management and tracking progress." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) SS Sarah S. Land Acquisition Admin > "Sometimes the functionality seems limited." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) ME Madison E. Quality Improvement Consultant > "I like the ease of collaborating with colleagues and sharing protected documents for projects and meetings" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7024140) NR Nuria R. Community Manager > "Sharing still my disapoint part." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7049651) VR Verified Reviewer Student > "It helps me keep up with requests, updates and dates for past and ongoing projects!" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6882138) EP Eleni P. Project Manager > "You also can't track resourcing that changes over time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579669) MW Marcus W. Research Scientist > "It also was similar to use to Excel with conditional formatting, formulas, and a similar layout which made learning quick." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) SE Samuel E. Database Administrator > "Effective for project management, but lacks some deep customization." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6577140) IL Ira L. Manager - Sales > "Great for secure collaboration with a global team, located Singapore, UK, Bulgaria, US and Canada and met organizations standards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6856497) AW Angela W. Research Analyst > "Setting up complex workflows is not that straightforward and requires advanced technical knowledge and expertise." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579533) PK Paulette K. Credit Risk Analyst > "I like its automation capabilities that reduce the manual tracking of tasks and help streamline project execution." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) MW Mark W. Project Manager > "Some basic functionality is missing, as verified by a few searches on user forums." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6449117) SS Samantha S. Program Manager > "I really like the automation features which sets alerts and reminders so we do not have to keep manually following up with people." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6523203) TR Tanya R. Founder > "It has so much less functionality that other project management tools such as Asana or Trello." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6649560) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) MR Manish R. Software Engineer > "The task tracking feature is something I love, making a list of sub-tasks in a task is awesome it helps break down and simplify task." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4232617) JH Jo H. Product Manager > "We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic?" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) PG Paul G. Software Specialist > "Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know exactly..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3498285) JH Jo H. Product Manager > "Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is if..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) CC Cindy C. Product Manager > "Love the dark mode and the colour coding of different story types i.e bug, feature or chore so it's easy to see things at the high level-..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231741) JH Jo H. Product Manager > "The integrations of shortcut with other commonly used software by product managers are lacking." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) JH Jo H. Product Manager > "The reporting function looks very comprehensive and powerful but we don't use it well enough." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) AG Amy G. Customer Support Manager > "Maybe I just don't know how to use the features, and I know I use them in a completely different fashion than Engineering does (we create..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) AG Amy G. Customer Support Manager > "I am only a user, but I know that our Engineering manager will be switching us to a different product soon for ticket management with the..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) MA Marco A. Project Manager > "See?Other than that, it would be awesome to be able to change the team shortcut url. When I've created my team account I didn't know that..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4248165) VR Verified Reviewer Software Engineer > "It's non-invasive product that can be used in many different development processing styles, we have used it from Scrum, to KanBan to..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3554844) JD John D. VP of Engineering > "There are some quirks in group selection and application, filtering, and sorting that do not always let me cross-cut the data the ways I..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3188852) FH Fredrik H. CEO > "Nice diagrams and overviews." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) WA Wanja A. Product owner > "Moving stories between different Workflows is sometimes a bit annoying." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231275) SM Sam M. Web Developer > "The webhooks for external tool integrations is nice (i.e. Github) and it clearly lays out ticket history, commit/PR tracking, and ticket..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186883) TW Timothy W. Software Engineer > "Dependency tracking is essentially non-existent because there is no point in creating dependencies for a story if I can't then sort them..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186781) DW Doug W. Software Developer > "I like the ability to easily create projects, tickets, and sub-tasks and to easily create custom view and filter tickets." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186806) DD Dylan D. Senior Software Engineer > "Search is also not great which can make it hard to lookup tickets and can cause duplicates / confusion when people can't find the..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3188710) KiV Kateřina V. Study Coordinator > "It also integrates with a lot of third-party tools, e.g. Slack, which works just fine and is helpful." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4681285) CYK Ching Yen K. Chief Technology Officer > "Charging fee : I have team member join and leave, empty seat is a waste of money." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4246794) PZ Paige Z. Product Manager > "I have found that the ability for me to create story templates for my team has improved the quality of the requirements for features,..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187367) AG Amy G. Customer Support Manager > "Not user friendly for sorting or tagging for projects." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) AS Andrew S. Software Developer > "The API access allowed me to integrate Shortcut with my tooling to make tagging commits and code far simpler than ever before." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186833) SJ Sam J. Director > "Unless you work in Agile methodology day in and day out, it can be difficult to understand how to effectively organize tasks/stories into..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186896) TM Thomas M. Senior Software Engineer > "I like the Github feature that allows linking PRs to tickets and move them along the workflow at different states." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186845) EH Emma H. Product Manager / Data Analyst > "This isn't to say that Shortcut doesn't have the right capabilities for notifications (commenting on stories is what I want notifications..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186953) RA Rafael A. Marketing Leader > "I like how easelly is to edit, tracking and manage your Projects anda tasks." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234406) MS Mike S. President > "When you add tickets they sometimes "disappear" because you did not classify them correctly, e.g. wrong team, wrong workflow, wrong state..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186819) EB Erika B. Customer Success Team Lead > "I like how I can access my teams reports and see what is currently being worked on." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231003) SO Samantha O. Mobile Dev > "All of the agile terminology is flipped or thrown out in shortcut and it makes it so confusing. Why not stick to the commonly accepted..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187002) RA Rafael A. Marketing Leader > "We also manage our OKRs, so its very simple to connect those simple tasks to the strategic goals." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234406) GR Gabriela R. Manager > "My team is not from the technology business so some features doesnt make sense to us." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231880) CJ Cristian J. CEO > "Its integration with GitHub and similar tools is best in class." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4236966) AL Antoinette L. Valuation assistant > "There is no invoicing or tracking time so this was a bit of a turn off for me if this feature is upgraded the overall experience would be..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2876338) SJ Sam J. Android Software Engineer > "Shortcut provides a clear and useful overview of the tasks in the project." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4230840) LaD Lee-ann D. Director of Business Systems > "The biggest issue we have now, after using the app for a while, is that stories do not populate into the Gantt charts, only epics." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3194557) FH Fredrik H. CEO > "It is extremely easy to use." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) VR Verified Reviewer Implementations Strategist > "Searching for specific tickets is really lacking - the filters aren't present in the product and are hard to remember." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187038) FH Fredrik H. CEO > "Easy to get started with." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) AL Anthony L. Supervisor > "Sometimes, the UI glitches when commenting into a ticket and shows the markups instead." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187096) CK Caleb K. Software Engineer > "We are a small-medium sized software / digital marketing agency and this helps us plan out our biweekly sprints in a very effective and..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186815) ND Nick D. Chief Technology Officer > "The product does not have a great way to document individual requirements or acceptance cases." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186884) RB Rimjhim B. Software Developer > "We have been using this tool since few months and can easily track and reporting project activities for specific projects and clients" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2819151) EI Eva I. Marketing > "Some of the features are cluttered in the interface, and it's not always easy to see which task is part of which work stream over time." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186775) PZ Paige Z. Product Manager > "I run 2 large scale applications and Shortcut has given my team the transparency it needs to operate at a high cadence." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187367) MB Maddie B. SDK Engineer > "Sometimes it's hard to tell which filters you have applied, and therefore why a certain ticket is/isn't showing up." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186762) VR Verified Reviewer Implementations Strategist > "I like getting a holistic view of all the work our engineering teams are doing, and can easily zoom in on the work of just my team." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187038) FA Fiona A. Account Executive > "There's no color coding system so can't differentiate between a hot priority and low priority" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186827) TL Thomas L. Developer > "The first major benefit we saw with Shortcut was the speed of interaction - instead of waiting for the interface to catch up, we could..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3191775) VR Verified Reviewer Solutions Engineer > "sometimes tickets you create are lost in a void if not triaged correctly" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327017) VR Verified Reviewer Marketing Executive > "I am genuinely impressed with this new application and the limitation of it being only audio pushes me to get out of my comfort zone and..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2883716) KK Kristiana K. Engineer > "The organization between stories, epics, workflows etc is confusing" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3191229) KiV Kateřina V. Study Coordinator > "Shortcut is a project management tool which is very easy to use and is suitable for agile teams." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4681285) CT Carl T. graduate student > "interface can be somewhat confusing, specifically creating new workflows" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3326793) RC Russ C. Senior Engineer > "Also, searching and filtering is very robust." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234108) CG Camila G. Designer > "Naming conventions are awful in this software, epics, stories etc dont make sense" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187106) MR Manish R. Software Engineer > "It's super easy to use Shortcut features without going into much details as it's self reflective." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4232617) VR Verified Reviewer Full Stack Engineer > "Also don't like that there are no subtasks that expands to a whole ticket." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327046) Alan S. Product Manager > "The collaboration with team members and tracking of features or bugs makes it very valuable for our dev and product teams!" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3043972) VR Verified Reviewer Solutions Engineer > "Sometimes the auto-save fails and you lose work" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327017) RJ Rachel J. Software Engineer > "It is very helpful to have my PRs and cards so closely linked and better help my team understand their progress as they make their way..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186839) EC Elizabeth C. Project Manager > "Sometimes it's hard to remember where less often used features are." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187139) IP Isak P. Developer > "Offers lots of customizability." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3984613) KD Kathryn D. Chief of Staff > "The reason we stopped using it was we didn't actually need all the features that it had." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186876) VR Verified Reviewer Operation Product Manajer > "I like the product; it's very user-friendly; I love the messages that appear when the platform is loading" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231772) VR Verified Reviewer Lead Engineer > "The burndown charts can be relatively hard to read." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186829) JO Jared O. VP of Engineering > "Overall Shortcut is a great product and it's got a robust set of integrations that really help us to hone our Product and Sofware..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186799) KI Krishna I. sre > "The speed and loading time is quite slow." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186937) SF Sam F. Software Engineer > "The ability to create epics and cards at a basic level is good enough for most use cases." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186921) VR Verified Reviewer Business Intelligence Developer > "Mostly dates feels confusing, and currently it only changes the interface from a card when the task is due." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2675704) EN Emily N. Senior Product Manager > "The roadmap tool is extremely valuable for communicating progress and dependencies to the rest of my organization." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187124) LN Leo N. Software Engineer > "The mobile app experience wasn’t great when I first tried." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187713) ND Nick D. Chief Technology Officer > "We love the tool and leverage it for all of our product management and agile software delivery workflows." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186884) Ezra S. Customer Support Engineer at Appointlet > "As a customer success manager, I file ticket reports and sometimes they get closed without my being alerted." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2448089) CT Carl T. graduate student > "Very helpful for planning what steps need to be taken, their relative priority and documenting progress/implementation in a research..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3326793) RC Reena C. Customer Experience > "Easy for requests to get lost, hard to follow requests" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187029) MS Matt S. CEO > "Shortcut lets me track my tasks across projects with ease - in fact that's a core piece of what they do." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186960) VR Verified Reviewer Business Intelligence Developer > "I believe it's missing a few features that you should expect from a project management software." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2675704) VR Verified Reviewer Founder > "It makes managing tasks so much easier" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3731108) PT Pierce T. Senior Software Engineer > "I don't know if this is just how we have it set up, or I am just not used to the interface yet." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2473470) [View Reviews](https://www.capterra.com/p/160498/Shortcut/reviews/) ## User interface 4.49 (3,479) [Shortcut](https://www.capterra.com/p/160498/Shortcut/) 4.60 (363) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Smartsheet Top features 41/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) Shortcut 29/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/160498/Shortcut/#features) ### Recognition No recognitions have been awarded to Smartsheet No recognitions have been awarded to Shortcut ### Deployment & support Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shortcut Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Smartsheet - By Smartsheet - Located in United States - Founded in 2012 Shortcut - By Shortcut - Located in United States - Founded in 2015 ## 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