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Smartsheet vs Zoho Cliq: Which is a better fit?

Updated on December 11th, 2024
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Summary
Key features rated by users
Features selected based on 1,380 reviews from Team Communication users.
% Fit
High performer
Feature ratings
Reporting & Statistics
4.6
Workflow Management
4.5
Commenting/Notes
4.6
Email Management
4.3
Content Management
4.3
% Fit
Missing features
Not enough reviews
Feature ratings
Reporting & Statistics
NA
Workflow Management
NA
Commenting/Notes
--
Email Management
NA
Content Management
NA
User satisfaction
4.5
User reviews3,384
Ease of use
4.3
Functionality
4.3
Value for money
4.4
Customer support
4.3
4.6
User reviews90
Ease of use
4.5
Functionality
4.4
Value for money
4.5
Customer support
4.2
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Be it a start up or an enterprise, a collaboration tool is necessary to allow its employees to talk to each other, to share data or important information, or even for informal conversations.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Kendrick N
CEO
5.0

Kendrick N.: Hi. My name is Kendrick, owner of Kennys Kitchen LLC. I give Smartsheet five out of five. The product I used was Microsoft Excel. I actually created my own sheets, so I was really doing everything myself. And one day I said, "You know what? Someone should be able to help you." I went searching, found Smartsheet; best decision I ever made. Inventory, scheduling, day-to-day operations, checklists, everything I need in one, which is what most businesses like. Getting started with Smartsheet was too easy. All I really had to do was enter my email address and sign up. I did start with the free trial, and the free trial went on for 30 days, but during that free trial, I just couldn't let it go and I've been using it ever since. Recommendations for anyone else using Smartsheet; stick with it for a while. Browse, explore, and look. You'll find what you need for your business, and that's no lie.

How Capterra sources reviews
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User interface
79104 video thumbnail}
1 Video
167639 video thumbnail}
1 Video
79104
5 screenshots
167639
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Smartsheet

11/36
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Audio Calls
  • Calendar Sync
  • Contact Management
  • Content Management
  • Customizable Branding
  • Data Import/Export
  • Discussions/Forums
  • Email Management
  • File Management
  • File Sharing
  • Meeting Management
  • @mentions
  • Mobile Access
  • Project Management
  • Real-Time Chat
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Video Conferencing
  • API
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Document Management
  • Drag & Drop
  • Progress Tracking
  • Real-Time Updates
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Team Communication Software Features -

Zoho Cliq

Top Features
22/36
Show Team Communication Software Features +
Smartsheet
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho Cliq
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Smartsheet
  • By Smartsheet
  • Located in United States
  • Founded in 2012
Zoho Cliq
  • By Zoho
  • Located in United States
  • Founded in 1996
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