# Compare Smartsheet vs Mural 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Smartsheet and Mural based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/79104-171956/Smartsheet-vs-Mural --- # Smartsheet vs Mural Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartsheetMural2/4 selected [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [Mural](https://www.capterra.com/p/171956/Mural/)[4.5 (135)](https://www.capterra.com/p/171956/Mural/reviews/) [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $12.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,479 reviews](#user-reviews) Positive 3,208 Neutral 224 Negative 47 [## Mural](https://www.capterra.com/p/171956/Mural/)[4.5 (135)](https://www.capterra.com/p/171956/Mural/reviews/) Starting Price $12.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [135 reviews](#user-reviews) Positive 126 Neutral 7 Negative 2 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,565 reviews from collaboration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings Secure Data Storage 4.6 File Management 4.3 Assignment Management 4.4 Chat/Messaging NA Workflow Management 4.5 70%Fit Missing features Feature ratings Secure Data Storage 4.7 File Management 3.7 Assignment Management NA Chat/Messaging 4.8 Workflow Management 4.4 User satisfaction User satisfaction 4.5 User reviews[3,479](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.5 User reviews[135](https://www.capterra.com/p/171956/Mural/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.4 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $12Per User, Per Month - Free version - Free trial Best for Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. Best for Mural is enterprise-first, built for the strictest security standards and regulations. That's why 95% of the Fortune 100 consider Mural an essential part of their workflow. ## User reviews Pros & cons CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while working..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my financial..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) MW Marcus W. Research Scientist > "They have also made many of the Pros such as collaboration paid only features, greatly limiting the capability of free users/collaborators and hence made a lot..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) VR Verified Reviewer President > "It's also made information gathering a much more streamlined process with it's ability to integrate with webforms." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7061484) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and attachments" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) BB Brendan B. Operations Lead > "It allows us to make sure internal tool access is not deactivated for those who need it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7044172) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon how..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) EB Euler B. Board Observer > "I like the layouts and its simplicity,the fact that it has an option to create forms and use it offline in mobile app is awesome plus maintaining large data is..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6310714) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included in old..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) EN Edmond N. Research Project Support Coordinator > "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) HV Humashankar V. Project Manager > "The automated reporting and notification features have saved us countless hours and reduced errors. Plus, the mobile app allows us to stay connected and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6237066) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) Shilpa R. QA > "Great tool for listing, documentation, project collaboration, task management and ease to use with microsoft 365" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068508) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) AT Aniruddha T. Operations Support > "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me, my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) KT Kenneth T. Creative Director > "Your guidance on how to proceed would be immensely valuable, as it would help streamline my workflow and enhance my productivity in tracking and managing my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) KF Kayla F. Coordinator > "I really enjoy using Smartsheet's since it collaberates a lot and makes it so much easier to communicate in a professional way." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7054745) SN Sarah N. Academic Programs Coordinator > "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances transparency." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) MJ Michael J. Digital Marketer > "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619) JF Jennifer F. Project Manager > "It is helpful whenever I get stuck or need a little extra help figuring out a way to create charts for my dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7028844) VR Verified Reviewer Client Success Manager > "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086) BB Britta B. Coordinator > "There are numerous options to help organize to-do lists, projects, or any other task you need to track in an orderly manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6843773) TA Tim A. Strategic Operations Director > "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) Victoria H. HR Director > "I use it for a lot of project management as well as to do task and it keeps me on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731) RG Roman G. Information Technology Audit > "Could become a bit costly if you start to add additional ad-ons (for example time tracking)" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) JD Jagar D. Information technology analyst > "Smartsheet can possibly lag in its performance while working with huge datasets or complex formulas." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6283868) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better collaborate on..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) KT Kenneth T. Creative Director > "However, it seems that this feature, which I find crucial, is not available for Apple users like myself at the moment." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) VR Verified Reviewer HR recruiter > "The software helps to keep the data at one stage and can be easily accessible on various devices by the users also helps to manage the record" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6244676) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated in real..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) DL DONIA L. Project Manager > "The Gantt timeline actually assists me to monitor dependencies and dates become dynamic when tasks are moved." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6847096) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) PB Phoebe B. Payroll Manager > "I like the real-time updates and feature to collaborate with other coworkers." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7058344) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) SN Sharon N. Payroll and Billing > "It helps that each sheet can be easily viewed in a few different ways." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064906) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) TA Tim A. Strategic Operations Director > "The permissions system can be a bit cumbersome." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) JA Jacqueline A. Quality Assurance Specialist > "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) ZA Zafar A. Country HSE manager > "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515) RC Ripon C. IT Executive > "Some users have noted that the reporting functionality within Smartsheet is limited, which may make it difficult to get an overall view of project progress or..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4801437) JA Jon A. Chief Executive Officer > "It has been phenomenal at taking purchasing requests from 10 sales reps and over 300 vendors and communicate this down to a simple system for our Planner. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6339124) MB Mark B. IT Manager > "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489) Samuel K. owner > "It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files." [See full review](https://www.capterra.com/p/79104/Smartsheet/#GetApp___6435564) CTAS Cornelius Tian Andi S. owner > "it will get slow if work with large data" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6793306) JL Jonathan L. Clinical Quality Assurance Manager > "creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback about..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6454692) JL Jianming L. Senior program officer > "I'm not sure if it is a Smartsheet function or my Email intake system, but the way the notifications are sent, it's all in a single email rather than separate..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6114926) ML Mor L. Senior Presales Engineer > "Smartsheet dashboards are very advanced, I loved the ease of customization and linking them to multiple data sources to display metrics in an organized manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) OA Onome A. Operation Manager > "Areas of improvement encompass a learning curve, potential costs, compatibility challenges, limited support, feature overload, and customization limitations,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4914716) Roger A. Owner > "It is good for task management and tracking progress." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) SS Sarah S. Land Acquisition Admin > "Sometimes the functionality seems limited." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) ME Madison E. Quality Improvement Consultant > "I like the ease of collaborating with colleagues and sharing protected documents for projects and meetings" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7024140) NR Nuria R. Community Manager > "Sharing still my disapoint part." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7049651) VR Verified Reviewer Student > "It helps me keep up with requests, updates and dates for past and ongoing projects!" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6882138) EP Eleni P. Project Manager > "You also can't track resourcing that changes over time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579669) MW Marcus W. Research Scientist > "It also was similar to use to Excel with conditional formatting, formulas, and a similar layout which made learning quick." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) SE Samuel E. Database Administrator > "Effective for project management, but lacks some deep customization." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6577140) IL Ira L. Manager - Sales > "Great for secure collaboration with a global team, located Singapore, UK, Bulgaria, US and Canada and met organizations standards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6856497) AW Angela W. Research Analyst > "Setting up complex workflows is not that straightforward and requires advanced technical knowledge and expertise." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579533) PK Paulette K. Credit Risk Analyst > "I like its automation capabilities that reduce the manual tracking of tasks and help streamline project execution." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) MW Mark W. Project Manager > "Some basic functionality is missing, as verified by a few searches on user forums." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6449117) SS Samantha S. Program Manager > "I really like the automation features which sets alerts and reminders so we do not have to keep manually following up with people." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6523203) TR Tanya R. Founder > "It has so much less functionality that other project management tools such as Asana or Trello." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6649560) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) BZ Becky Z. Analyst > "I also really like being able to paste .svg files into the board to be infinitely zoomable." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___7014651) SH Sharon H. Technical Writer > "I would normally give five stars, but you guys keep moving functions and menu items around, which is BAD DESIGN." [See full review](https://www.capterra.com/p/171956/Mural/#SoftwareAdvice___6750370) MZ Melissa Z. HCD Instructor > "I like the flexibility of the tool to manage my own work, collaborate, or facilitate workshops / sessions." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6382003) SH Sharon H. Technical Writer > "I train people in my org on how to use Mural, so I notice that things I have taught are now WRONG." [See full review](https://www.capterra.com/p/171956/Mural/#SoftwareAdvice___6750370) ML Mor L. Senior Presales Engineer > "I loved the ease of inserting images and charts in the required size within the same board." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6637599) BZ Becky Z. Analyst > "Users find it difficult to navigate, particularly older folks." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___7014651) Brandon E. Sales Specialist > "Capability to work together and workshop virtually with a large group of colleagues; and to replicate, in virtual form, the..." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4998882) CB Colin B. Owner > "The connector tool for joining shapes does not work very well when multiple people are in the same area - arrows tend to fly..." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3834144) JZ Julie Z. Conservation Specialist > "There are many useful frameworks and templates available to organize your work. Since moving most work online, Mural has been..." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4974155) VR Verified Reviewer Product Owner > "It is not very intuitive as compared to desktop experience." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4718892) Przemek P. Lead, Infrastructure Specialist > "Thanks to this, we can assimilate more information without confusion or getting tired because it is simply too much data...." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6026407) PP Paul P. General Manager > "Mural can be a bit difficult to navigate when you have a LOT of ideas plotted on the same “sheet”." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4232451) Przemek P. Lead, Infrastructure Specialist > "We can see live view of changes made on board; we can work with dashboard at the same time which is important in big teams." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6026407) SS Sarah S. Director of Marketing > "I don't love the provided templates; I typically end up using my own for simplicity." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3808999) MZ Melissa Z. HCD Instructor > "I feel like becoming an expert user has transformed my daily work and my contribution to my team." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6382003) Andrew P. Business Analyst > "Management of multiple boards was sometimes clunky." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3651363) MZ Melissa Z. HCD Instructor > "It truly enables everyone to have a voice and contribute in a meaningful way." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6382003) LS Lucy S. Designer > "Too many users can slow down the programme" [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3819783) MZ Melissa Z. HCD Instructor > "The tool is always evolving and I enjoy trying expanded features and how easy it is to support onboarding others." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6382003) DO Derek O. Principal > "Easy at first, but really not good for business processes and long term scalability" [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3576243) GL Gregory L. Content strategist > "I love how Mural helps the team make simultaneous comments, its versatility in using as an idea board; its ability to help us..." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3682387) FS Faye S. Principal Consultant > "The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors..." [See full review](https://www.capterra.com/p/171956/Mural/#SoftwareAdvice___2323222) RA Robert A. Management Consultant > "I use Mural on a weekly basis and it does help me with facilitating virtual workshops." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4815467) GC Gianluca C. Designer > "At the moment you cannot have a group of groups and that makes it harder to keep a logical architecture of the elements in a..." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2505880) MN Maryam N. Marketing Coordinator > "Mural's whiteboard gave us a lot of options, and we were able to work together as a group on several remote projects and..." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4685130) AD Alexandra D. Project Manager & Owner > "The pricing per team member is quite steep." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2944993) CP Carlos P. QAE > "Overall I think this is an effective virtual whiteboard, enhancing teamwork and creativity, but cost and offline limitations..." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4929004) GS Gerry S. Student > "You will accidentally click on someone else's view and it will take you a second or two to figure out what you did. Once you..." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2688385) Grace B. Project Manager > "It will help me develop affinity maps, user profiles, and user flows." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4987536) VR Verified Reviewer Programme Coordinator > "Commands are not intuitive" [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2787405) AR Angel R. ELV Presales Engineer > "I adore using emojis, shapes, and colors to develop a workflow model or collect team members' opinions and perceptions on a..." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3539900) VR Verified Reviewer Trainer > "That you have to pay for the product-" [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2824191) RS Rachel S. Learning Experience Researcher > "I like that Mural allows for collaboration and a great way to visually share ideas." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4721227) GC Gianluca C. Designer > "Also names should not be cut like they are now (the only way to see the full name is via the tooltip)" [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2505880) RS Rachel S. Learning Experience Researcher > "We love using stick notes and putting pictures into the document." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4721227) Z ÖZen Ş. PSPO > "Many attendees were losing their focus and the meetings were transforming into inefficient gathering activities." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2596411) Katrina V. Human Resources Generalist > "Meeting attendees and organizers alike can utilize the chat feature to stay in touch." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___5019970) Z ÖZen Ş. PSPO > "Before Mural, longer online workshops were not effective." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2596411) RA Robert A. Management Consultant > "Mural offers many good features for organising virtual workshops." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4815467) DJ Divya J. UX Researcher > "Zoom functionality is weird." [See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2749119) [View Reviews](https://www.capterra.com/p/171956/Mural/reviews/) ## User interface 4.49 (3,479) [Mural](https://www.capterra.com/p/171956/Mural/) 4.54 (135) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Smartsheet Top features 36/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) Mural 20/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/171956/Mural/#features) ### Recognition No recognitions have been awarded to Smartsheet No recognitions have been awarded to Mural ### Deployment & support Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Mural Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Smartsheet - By Smartsheet - Located in United States - Founded in 2012 Mural - By Mural - Located in United States - Founded in 2011 ## 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