# Compare Smartsheet vs Ziflow 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Ziflow and Smartsheet based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/79104-178111/Smartsheet-vs-Ziflow --- # Ziflow vs Smartsheet Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZiflowSmartsheet2/4 selected [Ziflow](https://www.capterra.com/p/178111/Ziflow/)[4.8 (417)](https://www.capterra.com/p/178111/Ziflow/reviews/) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,512)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [## Ziflow](https://www.capterra.com/p/178111/Ziflow/)[4.8 (417)](https://www.capterra.com/p/178111/Ziflow/reviews/) Starting Price $199.00/year Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [417 reviews](#user-reviews) Positive 415 Neutral 2 Negative 0 [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,512)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $12.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,512 reviews](#user-reviews) Positive 3,237 Neutral 226 Negative 49 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 7,933 reviews from collaboration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Secure Data Storage \-- File Management 4.5 Chat/Messaging \-- Assignment Management 4.5 Document Storage \-- 71%Fit Missing features Feature ratings Secure Data Storage 4.6 File Management 4.3 Chat/Messaging NA Assignment Management 4.4 Document Storage 4.6 User satisfaction User satisfaction 4.8 User reviews[417](https://www.capterra.com/p/178111/Ziflow/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.8 User satisfaction 4.5 User reviews[3,512](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $199Flat Rate, Per Year - Free version - Free trial Price starts from $12Per User, Per Month - Free version - Free trial Best for Best for Creative review and approval--but faster. Let your content flow Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. ## User reviews Pros & cons NH Nathan H. President > "I like that I can just simply upload a design or video and then everybody can markup and add comments to it directly on Ziflow -- no need..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7085079) AD Allegra D. Freelance Designer > "It can be a little bit hard to navigate the options for each draft - sometimes you need to edit/replace a PDF without creating a whole..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7006707) GH Georgie H. Senior Project Manager > "It makes reviewing and sharing assets so much easier, quicker, more straightforward and provides helpful tools that you wouldn't be able..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7019317) RL Randy L. Creative Supervisor > "There may be occasional challenges when uploading certain proof types, such as URLs not loading correctly." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7089129) KL Kelli L. President and Chief Design Officer > "The “Spaces” feature is fine for organizing once I finally get around to using it." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7079557) RL Randy L. Creative Supervisor > "Considered costly for smaller teams or organizations with limited usage, particularly when licensing is based on the number of seats." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7089129) SC Santiago C. Editor > "You can easily work on asset and videos with your team, dividing it on stages to finally show the result to the client in the same..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6432295) BM Bhakti M. Graphic Designer > "When proofs are uploaded to Ziflow, the color code changes from RGB to CMYK, causing issues with clients." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6464218) NH Nathan H. President > "I also appreciate that it tracks approvals so there are never lost communications." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7085079) AM Annemarie M. Sr Account Manager > "Cannot print or save out all individually loaded files to have a comprehensive review or proof package. " [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7008870) MC Megan C. Graphics Coordinator > "Customer service response is so quick and they helped us by implementing some feature requests to better adapt to the way we proof things..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6431208) VK Vishal K. manager > "at times it throws error when i tried making a proof with a URL." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6468159) Kai Z. realtor > "It is clear, intuitive commenting – Markups are easy to place, reply to, and resolve, so feedback doesn’t get lost." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7071608) SM Shehana M. Senior Graphic Designer > "Opens several windows per proof which is annoyoing...." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6453493) KB Karah B. Graphic Designer > "I started at my current company just as we began to utilize Ziflow, and the customer support I received while setting up my account was..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7004946) Rachel R. Project Manager > "Also, when you are uploading, sometimes the files don't go in order, so I need to manually make sure they are in order for compare mode." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4913792) RR Richard R. Director MArketing and Communications > "Great support staff and has helped my department become more efficient by being able to track reviews" [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7042492) RD Robin D. CEO and Designer > "The only thing that I don't like is the notifications." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6443641) VG Vinayak G. Graphics Designer > "User-friendly interface and robust features for streamlining the review and approval process for creative projects." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6463827) BL Brian L. COO > "Workflow couldn't follow our process, so we had to create a clunky manual process." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4856505) AM Annemarie M. Sr Account Manager > "Helps keep everything organized and easy to refer back through the various review rounds of a project." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7008870) JC Justin C. General Manager > "It doesn't work perfectly with the Shopify preview link and we've also had some trouble with having to turn off redirects because the..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4615992) EW Erin W. Senior Marketing Project Manager > "I enjoy how easy it is for us to mark up proofs at every step of the way, both internally and for our clients." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7037385) Meghan V. Creative Director > "One thing I dislike is that if a proof has multiple pages you have to make it a PDF before, otherwise it will make every page a proof." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4001657) VG Vinayak G. Graphics Designer > "Generally, Ziflow is praised for its ability to streamline the review and approval process for creative work." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6463827) Rachel R. Project Manager > "It's also just a tad tricky clicking the comments to appear." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4913792) JN Jodi N. Senior Account Manager > "Love the weekly office hours - so helpful to stay on top of tips and tricks of the platform." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6568200) SP Stephanie P. Sr Designer > "It's also difficult to review more than one file at a time (something that is often necessary when working on multiple formats of the..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3827526) SG Stacy G. Senior Graphic Designer > "Their team is always quick to jump in to help us set up workflows or fix major issues we may encounter." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6445301) SF Spencer F. Copywriter > "The new layout is a bit confusing." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4980505) CD Christian D. Managing Member > "Their sales and support teams have been approachable and dedicated to supporting our endeavors on their platform." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6443366) VR Verified Reviewer Marketing Manager > "Minor issues are the site can load slow at times or proof page delays." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3649934) SC Sarah C. Director of Marketing > "Love the workflow functionality and version tracking" [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6559895) WH Winona H. Designer > "When a proof is locked Im unable to use the tick feature on comments to indicate that i have resolved that amend I currently have to..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3429134) AI Amata I. Brand and Marketing Strategist > "Customer support is very responsive and listen to my issues." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6886206) JH Jourdan H. social media Managment > "I didn't like that there wasn't a scheduling feature option." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4315436) CD Christian D. Managing Member > "ZiFlow is one of the most feature-packed proofing tools I have found, but it is also very approachable and easy to use." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6443366) TP Tanya P. Sr. Director of Brand and Creative Strategy > "Reviewers can't see a complete list off all the proofs waiting for their review if they are not in the system as a User (which requires..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3415764) JF John F. Managing Director > "Everyone involved in the project can review, comment, approve and collaborate in one place in a really efficient and effective way." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4909964) DM Dulitha M. Quality Assurance Assessor > "Sometimes, the ruler for measuring the letter height is not working as the original dimension of the proof does not reflect the page size..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3455716) RW Rebekah W. Graphic Designer > "I began using it with one job, switched jobs, and recommended it to my new team." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6443388) LW Lily W. associate PD manager > "it is not convenient that it does NOT show the contents for reviewing on Internet Explorer , I have to copy the link to Google Chrome for..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3114629) JN Jodi N. Senior Account Manager > "Innovation and quickness to find solutions for our needs." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6568200) EG Emily G. Marketing Manager > "The only cons are that you can't add a group of reviewers but have to add them individually each time, and you cannot add a note to a..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3206177) EL Edgar L. Senior Product Manager > "Among the biggest advantages are the historical tracking feature, effective approval process, and customizable review features that..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4574207) JS Jamaica S. Production designer > "Sometimes comment can be hindered when stage permissions wouldn't allow a user to address something that was actionable after their stage..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3408767) Kelly A. Marketing Associate > "Its implementation has had a transformative impact on our creative review process, improving productivity, enhancing collaboration, and..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4802628) SP Suzanne P. Sr Producer Program Manager > "As far as users are concerned, they've submitted their materials and I am then forced to manually download and re-upload the..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3365874) EW Eric W. Senior Production Artist > "Of course, your file names should be specific in the first place but if your projects are labelled correctly, searching will be a breeze." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4981262) WD Will D. Graphic Designer > "Doesn't always save email settings for users so it can affect the workflow slightly changing email notifications each time." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3090535) SF Spencer F. Copywriter > "Makes my day to day work much simpler and allows me to keep track of all the craziness." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4980505) KM Karen M. Creative Lead > "I wish ZiFlow had a social media approval section." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4229197) RW Rebekah W. Graphic Designer > "It has streamlined our processes so well." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6443388) SL Sean L. Associate Creative Director > "We do the same with PowerPoint files because Ziflow does not allow one to comment on Talking Points." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2997831) Moshele K. Senior Specialist: Social Media & Content Marketing > "This tool has simplified what can be a daunting and messy task, by providing standardization & equal line of sight, which in turn helps..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4802944) Brandan B. Video Editor > "It can be slow to load with all the tools." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3780538) JE Julie E. Project Manager > "This is a user-friendly product both on back and front end." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6559669) DW Demelza W. Global Brand Manager > "Filtering the database of content for specific countries /brands or jobs is harder than I anticipated." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3112647) AM Annemarie M. Sr Account Manager > "User interface is really easy, quick and intuitive. " [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7008870) SM Sarah M. Projectmanager - founder > "For the client there is no platform with a clear overview of all the renders that they have ordered." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3427621) VG Vipooshan G. Production Artist > "ZiFlow has some neat tools that only lets who I want to review see my proofs." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4989941) Jessica C. Graphic Designer > "Doesn't work as well when you are proofing different medias but it's all one project, they force you to separate them out." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3366119) Michael R. Ceo > "I like the way you can track who has commented on a form or document and where it is at in the approval process without having to go back..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4617497) RH Rachel H. Project Manager > "The only thing that I have trouble with is when an account manager reviews a proof and then it goes to the next stage (and they are on..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2772276) DM Damian M. Board Games industry > "clarity, easy to compare versions, easy to add comment." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6455429) WP Wenshu P. Product specialist > "I got too many notifications and sometimes the changes in later version will go back to the previous old version, not sure why." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3089712) VC Vanessa C. Digital Content Producer > "How efficient it is in receiving feedback and also provides a great platform to upload our content where it can be shared, seen by many..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3824823) PB Perihan B. Medical Writer > "Marking up can get messy and harder to follow if someone isn't familiar with all these icons and doesn't utilize them properly." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3089930) JF John F. Managing Director > "This has resulted in less stress and time managing changes and proofing." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4909964) SM Sarah M. Projectmanager - founder > "You can see them when you click on the folder but still for the client it's not easy to find and they can not see that overview right..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3427621) BD Bryan D. Production Supervisor > "I use on a daily basis with clients, some of whom are non-English speakers and am more easily able to communicate with markup and..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4616380) VR Verified Reviewer Graphic Designer / Part 107 Drone Pilot > "A lot of our clients complain about it." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4191035) AM Albert M. SVP, Creative Director > "My team and company had an overall great experience with Ziflow--it help standardize processes that were a mess and easily improved..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4548070) Anastasia D. Country Lead > "I wish there was a way to further customise email notifications and only receive notifications for client decisions, as I receive a lot..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2747978) CD Christian D. Managing Member > "ZiFlow has been very easy to work with and approachable." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6443366) CB Caline B. Senior Account Manager > "In some instances, too many clicks are required to reach the desired proofs." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3144725) EY Edwina Y. Studio Manager > "The software is very intuitive and east to use." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6436201) AT Amy T. Marketing Associate > "i don't like how i don't get notifications or reminders about proofs that get lost in the cracks" [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3365851) SM Shehana M. Senior Graphic Designer > "Its streamline and very easy to use." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6453493) SF Skylar F. Marketing Project + Packaging Lead > "The search feature isn't best. If I'm looking for an old proof and type in a key word, changes are, it won't show up in search results..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2254336) [View Reviews](https://www.capterra.com/p/178111/Ziflow/reviews/) MB Matt B. Group Technology Director > "Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management, and client-facing..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7162550) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) SP Sandy P. Virtual ASsistant > "I like that Smartsheet supports different ways of managing work, including task tracking, automated alerts, shared sheets, dashboards, and project..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153636) NR Nikole R. Permit Technician > "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) VR Verified Reviewer Advocate > "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual administrative work and save time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) VR Verified Reviewer PRESIDENT > "not as functional as excel, lacks advanced formulas, flexibility, and complex data analysis capabilities" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153602) VR Verified Reviewer Advocate > "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects organized and on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) Basel E. IT Operations Specialist > "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) SK Sheniga K. Compensation consultant > "The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) NR Nikole R. Permit Technician > "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) VR Verified Reviewer Small Business owner > "It makes it simple to plan, track, and collaborate on work in real time, while also offering strong automation and integration options." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7149330) Basel E. IT Operations Specialist > "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) HR Haley R. registrar > "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) NB Nicholas B. Owner > "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502) NR Nikole R. Permit Technician > "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) Basel E. IT Operations Specialist > "It is a reliable platform for project collaboration, task tracking, approvals, and process management." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) SK Sheniga K. Compensation consultant > "It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) HR Haley R. registrar > "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) SN Sarah N. Academic Programs Coordinator > "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791) Basel E. IT Operations Specialist > "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) VR Verified Reviewer Client Success Manager > "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086) VR Verified Reviewer Assistant Trainee > "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565) TA Tim A. Strategic Operations Director > "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) Basel E. IT Operations Specialist > "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) AS Adam S. Head of Transformation Planning > "Neutral - good for a project manager but not great for portfolio management or PMO type organisations." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254) VR Verified Reviewer President > "It's also made information gathering a much more streamlined process with it's ability to integrate with webforms." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7061484) JC Juan C. Manger > "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) DL Drew L. SR SYS Admin > "I think that the backend administration features can be a bit confusing at first." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) EN Edmond N. Research Project Support Coordinator > "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included in..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) Shilpa R. QA > "Great tool for listing, documentation, project collaboration, task management and ease to use with microsoft 365" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068508) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) AT Aniruddha T. Operations Support > "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me, my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207) VR Verified Reviewer Sr Architect > "Spreadsheet-style UI can be confusing initially" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970) MA Mohammad A. Senior Claims adjuster > "It works like a spreadsheet but with better tracking for tasks and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated in..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) BB Britta B. Coordinator > "There are numerous options to help organize to-do lists, projects, or any other task you need to track in an orderly manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6843773) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) Victoria H. HR Director > "I use it for a lot of project management as well as to do task and it keeps me on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better collaborate..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) MJ Michael J. Digital Marketer > "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619) DL DONIA L. Project Manager > "The Gantt timeline actually assists me to monitor dependencies and dates become dynamic when tasks are moved." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6847096) TA Tim A. Strategic Operations Director > "The permissions system can be a bit cumbersome." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) JA Jacqueline A. Quality Assurance Specialist > "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) SN Sharon N. Payroll and Billing > "It helps that each sheet can be easily viewed in a few different ways." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064906) MB Mark B. IT Manager > "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) MA Mohammad A. Senior Claims adjuster > "At the beginning, it was a bit confusing to understand all the features." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) RG Roman G. Information Technology Audit > "Could become a bit costly if you start to add additional ad-ons (for example time tracking)" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415) ZA Zafar A. Country HSE manager > "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515) JL Jianming L. Senior program officer > "I'm not sure if it is a Smartsheet function or my Email intake system, but the way the notifications are sent, it's all in a single email rather than..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6114926) JA Jon A. Chief Executive Officer > "It has been phenomenal at taking purchasing requests from 10 sales reps and over 300 vendors and communicate this down to a simple system for our Planner. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6339124) OA Onome A. Operation Manager > "Areas of improvement encompass a learning curve, potential costs, compatibility challenges, limited support, feature overload, and customization..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4914716) Samuel K. owner > "It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files." [See full review](https://www.capterra.com/p/79104/Smartsheet/#GetApp___6435564) SS Sarah S. Land Acquisition Admin > "Sometimes the functionality seems limited." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) JL Jonathan L. Clinical Quality Assurance Manager > "creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6454692) EP Eleni P. Project Manager > "You also can't track resourcing that changes over time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579669) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) ## User interface 4.76 (417) 4.49 (3,512) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Ziflow 36/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/178111/Ziflow/#features) Smartsheet 36/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) ### Recognition Ziflow is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Online ProofingSoftware (2022)  Smartsheet is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Ziflow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Ziflow - By Ziflow - Located in United States - Founded in 2017 Smartsheet - By Smartsheet - Located in United States - Founded in 2012 ## 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