--- title: "Compare Smartsheet vs Ziflow 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Smartsheet and Ziflow based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/79104-178111/Smartsheet-vs-Ziflow" page_type: "comparison" language: "en" --- # Smartsheet vs Ziflow Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartsheetZiflow2/4 selected [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [Ziflow](https://www.capterra.com/p/178111/Ziflow/)[4.8 (417)](https://www.capterra.com/p/178111/Ziflow/reviews/) [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $9.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,552 reviews](#user-reviews) Positive 3,276 Neutral 226 Negative 50 [## Ziflow](https://www.capterra.com/p/178111/Ziflow/)[4.8 (417)](https://www.capterra.com/p/178111/Ziflow/reviews/) Starting Price $199.00/year Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [417 reviews](#user-reviews) Positive 415 Neutral 2 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### ReviewStudio 4.7 (98) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### PageProof 4.8 (52) * * * Starting Price $249.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Miro 4.7 (1,705) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### OpenText HighTail 4.4 (290) * * * Starting Price $12.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 6,508 reviews from collaboration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings Secure Data Storage 4.6 Assignment Management 4.4 File Management 4.3 Chat/Messaging NA Workflow Management 4.5 62%Fit Not enough reviews Feature ratings Secure Data Storage \-- Assignment Management 4.5 File Management 4.5 Chat/Messaging \-- Workflow Management 4.5 User satisfaction User satisfaction 4.5 User reviews[3,552](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.8 User reviews[417](https://www.capterra.com/p/178111/Ziflow/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.8 Price starts from Price starts from $9Per User, Per Month - Free version - Free trial Price starts from $199Flat Rate, Per Year - Free version - Free trial Best for Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. Best for Creative review and approval--but faster. Let your content flow ## User reviews Pros & cons MB Matt B. Group Technology Director > "Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7162550) Christopher V. HUMAN RELATIONS > "You can't just click on a random cell and type a formula; it forces you to apply formulas to entire columns. Plus, referencing data..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) Daniel R. COO > "I used it for project tracking, surveys, dashboards, and automations, and it gave me a flexible way to organize a lot of different work..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) PR Pupp R. Owner > "Smartsheet has a few frustrating elements when it comes to collaborations. If different team members have different license levels it..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755) SP Sandy P. Virtual ASsistant > "I like that Smartsheet supports different ways of managing work, including task tracking, automated alerts, shared sheets, dashboards,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153636) Christopher V. HUMAN RELATIONS > "The free version is incredibly limited, and once you start needing better reporting or want to add collaborators who can actually edit..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) VR Verified Reviewer Advocate > "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) NR Nikole R. Permit Technician > "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) PR Pupp R. Owner > "Smartsheet allows multiple team members to collaborate with ease but I also like that I can set up automations allowing me to manage..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) Daniel R. COO > "It gave me one place to organize a lot of moving pieces, keep people updated, and make the information easy to understand without..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) MT Michael T. Assistant Director of Academic Support and Accessibility Services > "The customization of dashboard takes a lot of time and permission management gets messy when handling large organization." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165142) VR Verified Reviewer Advocate > "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) VR Verified Reviewer PRESIDENT > "not as functional as excel, lacks advanced formulas, flexibility, and complex data analysis capabilities" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153602) Basel E. IT Operations Specialist > "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Daniel R. COO > "My main concerns were the cost and a few limitations that could make copying or reusing projects more cumbersome than expected." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769) SK Sheniga K. Compensation consultant > "The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) MG Madison G. Software Engineer > "The interface is not very modern and building more advanced or complex sheets and reports takes some time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045) CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) Christopher V. HUMAN RELATIONS > "Dealing with their rigid column formulas is frustrating, and it takes a lot of tedious upfront effort before you see any real benefit." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) SL Sai L. Assistantship > "It serves as a centralized source of truth that successfully streamlines project tracking, resource management, and data collection." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) NR Nikole R. Permit Technician > "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) DC Daniel C. Benefits and Compliance Manager > "I also thought some of the platform support offerings/services were leaning too much into AI as currently formated." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042) VR Verified Reviewer Small Business owner > "It makes it simple to plan, track, and collaborate on work in real time, while also offering strong automation and integration options." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7149330) Basel E. IT Operations Specialist > "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) HR Haley R. registrar > "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) NR Nikole R. Permit Technician > "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) NB Nicholas B. Owner > "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502) Basel E. IT Operations Specialist > "It is a reliable platform for project collaboration, task tracking, approvals, and process management." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Christopher V. HUMAN RELATIONS > "It definitely takes a lot of time and effort to set up properly, which feels like an unnecessary grind if you're just trying to manage..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) SK Sheniga K. Compensation consultant > "It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891) MR Monica R. Insurance Agent > "One thing that bores me with spreadsheets is formulas, and Smartsheet is not an exception." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7182159) HR Haley R. registrar > "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) VR Verified Reviewer IT Director > "Also, I think it's pretty expensive for what we're using it for - purely a project management and collaboration tool." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704) Basel E. IT Operations Specialist > "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) AS Adam S. Head of Transformation Planning > "Neutral - good for a project manager but not great for portfolio management or PMO type organisations." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254) VR Verified Reviewer Assistant Trainee > "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565) JC Juan C. Manger > "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854) Basel E. IT Operations Specialist > "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) SL Sai L. Assistantship > "Smartsheet excels at bridging the gap between traditional spreadsheets and robust project management software." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532) DL Drew L. SR SYS Admin > "I think that the backend administration features can be a bit confusing at first." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates,..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) Christopher V. HUMAN RELATIONS > "The learning curve is steep, and it feels total overkill for simple tasks." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) GBL Georgia Belletti L. Addetto alle vendite > "The app has versatile automation capabilities that helps us handle diverse tasks" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7174553) VR Verified Reviewer IT Director > "Managing permissions can be a little tedious." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704) MR Monica R. Insurance Agent > "Since I started using Smartsheet, managing tasks and collaborative spreadsheets has become much simpler." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7182159) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) MA Mohammad A. Senior Claims adjuster > "It works like a spreadsheet but with better tracking for tasks and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) MG Madison G. Software Engineer > "Reporting and dashboard features are very useful, I can see project data in single view." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) VT Vianney T. Staff Engineer > "The layout is intuitive and it becomes easy to track the progress of tasks while keeping good visibility on deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7181655) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) VR Verified Reviewer Sr Architect > "Spreadsheet-style UI can be confusing initially" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) JR Joe R. Client Advisor > "Regardless if they are an office MS user or Google suite user, smartsheet allows us to collaborate." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165644) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) VR Verified Reviewer IT Director > "Overall, its improved visibility across projects and made it easier to stay aligned on priorities and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) ZM Zain M. CEO > "The best thing is its dashboards, very helpful for getting an overview of project status." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7169292) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) Christopher V. HUMAN RELATIONS > "It's just a much more resourceful way to track projects without wasting time on the clutter." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) OFP Oscar Froylan P. Line management > "It's user interface was not that attractive, although it's not something important." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6741529) JK Jasmina K. Research associate > "Smart sheet is really intuitive." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7155724) JG Jenny G. Senior Director > "Some features as not as user-friendly as I would like to see." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6616365) DC Daniel C. Benefits and Compliance Manager > "The platform is user-friendly and easy to navigate. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042) ML Mary L. Director of Product > "The user interface could use some improvement. While it's standard, it's rather average and lacks innovation." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___5050771) KM Karl M. EVP > "The user interface is well designed to give our users an easy learning curve. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6674675) VR Verified Reviewer Ops Coordinator > "It feels outdated and I personally don't feel like it's user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6476671) Aditi S. Writer > "Integration with other platforms helped us to cut down a lot of extra work." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6332898) IG Ivy G. Technology Development Field Intern > "Integrating it with other tools is a bit cumbersome" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6673853) VR Verified Reviewer Business Intelligence Analyst > "I also like how easy it is to integrate with other third-party platforms." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6353150) Devendra Kumar S. Manager > "Additionally, its integration with other tools and systems can be difficult and time-consuming." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4484586) BG Brandy G. Division Support Coordinator > "It integrates with Excel and other software platforms that are widely used." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3105934) CC Caitlin C. Manager > "Hard to come up with something negative--maybe too may customizable options has made it a little lengthy to integrate at times." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___3161921) VR Verified Reviewer VP, Technical Support > "It can be customized to a good degree with some integration possibilities." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3691528) MM Marco M. Business Analyst > "One cons is the difficulty to integrate with our systems/databases." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3073890) LK Lexi K. HR Generalist > "Easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7121350) Gabriel B. Sales Consultant Associate > "What I dislike about Smartsheet is that it is difficult to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3856010) EZ Esther Z. Recruiter > "What I like most about Smartsheet's is that it is very clear and easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064600) LW Lindsey W. Project Coordinator > "some aspects are difficult to use and takes some figuring out" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3120376) MS Mike S. Supply Chain Manager > "It is a powerful tool and easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6537812) RT Robin T. Sr. Project Manager > "Multiscreen use is difficult. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___2934097) EL Elizabeth L. Owner > "Easy to use." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6548124) KS Kati S. Admin Assistant IT > "It is hard to know what to do with the new software. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___2813884) PR Pupp R. Owner > "Their customer support is also good and whenever I’ve had questions I am able to speak to a human being quickly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755) DC Daniel C. Benefits and Compliance Manager > "I also thought some of the platform support offerings/services were leaning too much into AI as currently formated." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042) JL Jayden L. VP of Accounting > "Customer support is always there to help with any bugs or issues that come up." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7123243) VR Verified Reviewer Analyst > "Customer support is not up to the mark and that is what organizations need more in terms of outage" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___5094263) Brandon E. Sales Specialist > "Smartsheet serves as a central hub for all customer data entry for both our in-house and external marketing teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4936689) Brandon E. Sales Specialist > "The customer service has a lot to be desired, with slow response times and ineffectiveness even when dealing with simple issues." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4936689) Lindsey A. OSS Ecosystem Program Manager > "Positive; the pro desk is very helpful and I have extremely satisfied with Smartsheet support overall." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6070715) VR Verified Reviewer graphics designer > "the customer service is not really as expected of it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4394351) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) GH Georgie H. Senior Project Manager > "It makes reviewing and sharing assets so much easier, quicker, more straightforward and provides helpful tools that you wouldn't be able..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7019317) AD Allegra D. Freelance Designer > "It can be a little bit hard to navigate the options for each draft - sometimes you need to edit/replace a PDF without creating a whole..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7006707) NH Nathan H. President > "I like that I can just simply upload a design or video and then everybody can markup and add comments to it directly on Ziflow -- no..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7085079) RL Randy L. Creative Supervisor > "There may be occasional challenges when uploading certain proof types, such as URLs not loading correctly." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7089129) RR Richard R. Director MArketing and Communications > "Great support staff and has helped my department become more efficient by being able to track reviews" [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7042492) AM Annemarie M. Sr Account Manager > "Cannot print or save out all individually loaded files to have a comprehensive review or proof package. " [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7008870) KL Kelli L. President and Chief Design Officer > "The “Spaces” feature is fine for organizing once I finally get around to using it." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7079557) RL Randy L. Creative Supervisor > "Considered costly for smaller teams or organizations with limited usage, particularly when licensing is based on the number of seats." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7089129) AM Annemarie M. Sr Account Manager > "Helps keep everything organized and easy to refer back through the various review rounds of a project." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7008870) BM Bhakti M. Graphic Designer > "When proofs are uploaded to Ziflow, the color code changes from RGB to CMYK, causing issues with clients." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6464218) EW Erin W. Senior Marketing Project Manager > "I enjoy how easy it is for us to mark up proofs at every step of the way, both internally and for our clients." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7037385) VK Vishal K. manager > "at times it throws error when i tried making a proof with a URL." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6468159) NH Nathan H. President > "I also appreciate that it tracks approvals so there are never lost communications." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7085079) JC Justin C. General Manager > "It doesn't work perfectly with the Shopify preview link and we've also had some trouble with having to turn off redirects because the..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4615992) Kai Z. realtor > "It is clear, intuitive commenting – Markups are easy to place, reply to, and resolve, so feedback doesn’t get lost." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7071608) Meghan V. Creative Director > "One thing I dislike is that if a proof has multiple pages you have to make it a PDF before, otherwise it will make every page a proof." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4001657) KB Karah B. Graphic Designer > "I started at my current company just as we began to utilize Ziflow, and the customer support I received while setting up my account was..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7004946) SM Shehana M. Senior Graphic Designer > "Opens several windows per proof which is annoyoing...." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6453493) SC Santiago C. Editor > "You can easily work on asset and videos with your team, dividing it on stages to finally show the result to the client in the same..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6432295) Rachel R. Project Manager > "Also, when you are uploading, sometimes the files don't go in order, so I need to manually make sure they are in order for compare mode." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4913792) JN Jodi N. Senior Account Manager > "Love the weekly office hours - so helpful to stay on top of tips and tricks of the platform." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6568200) RD Robin D. CEO and Designer > "The only thing that I don't like is the notifications." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6443641) MC Megan C. Graphics Coordinator > "Customer service response is so quick and they helped us by implementing some feature requests to better adapt to the way we proof..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6431208) BL Brian L. COO > "Workflow couldn't follow our process, so we had to create a clunky manual process." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4856505) SC Sarah C. Director of Marketing > "Love the workflow functionality and version tracking" [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6559895) WH Winona H. Designer > "When a proof is locked Im unable to use the tick feature on comments to indicate that i have resolved that amend I currently have to..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3429134) JN Jodi N. Senior Account Manager > "Innovation and quickness to find solutions for our needs." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6568200) JH Jourdan H. social media Managment > "I didn't like that there wasn't a scheduling feature option." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4315436) VG Vinayak G. Graphics Designer > "User-friendly interface and robust features for streamlining the review and approval process for creative projects." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6463827) TP Tanya P. Sr. Director of Brand and Creative Strategy > "Reviewers can't see a complete list off all the proofs waiting for their review if they are not in the system as a User (which requires..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3415764) EL Edgar L. Senior Product Manager > "Among the biggest advantages are the historical tracking feature, effective approval process, and customizable review features that..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4574207) DM Dulitha M. Quality Assurance Assessor > "Sometimes, the ruler for measuring the letter height is not working as the original dimension of the proof does not reflect the page..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3455716) Kelly A. Marketing Associate > "Its implementation has had a transformative impact on our creative review process, improving productivity, enhancing collaboration, and..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4802628) LW Lily W. associate PD manager > "it is not convenient that it does NOT show the contents for reviewing on Internet Explorer , I have to copy the link to Google Chrome..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3114629) Moshele K. Senior Specialist: Social Media & Content Marketing > "This tool has simplified what can be a daunting and messy task, by providing standardization & equal line of sight, which in turn helps..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4802944) EG Emily G. Marketing Manager > "The only cons are that you can't add a group of reviewers but have to add them individually each time, and you cannot add a note to a..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3206177) JE Julie E. Project Manager > "This is a user-friendly product both on back and front end." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6559669) JS Jamaica S. Production designer > "Sometimes comment can be hindered when stage permissions wouldn't allow a user to address something that was actionable after their..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3408767) VG Vinayak G. Graphics Designer > "Generally, Ziflow is praised for its ability to streamline the review and approval process for creative work." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6463827) Rachel R. Project Manager > "It's also just a tad tricky clicking the comments to appear." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4913792) AM Annemarie M. Sr Account Manager > "User interface is really easy, quick and intuitive. " [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7008870) SP Suzanne P. Sr Producer Program Manager > "As far as users are concerned, they've submitted their materials and I am then forced to manually download and re-upload the..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3365874) AI Amata I. Brand and Marketing Strategist > "Customer support is very responsive and listen to my issues." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6886206) SP Stephanie P. Sr Designer > "It's also difficult to review more than one file at a time (something that is often necessary when working on multiple formats of the..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3827526) Michael R. Ceo > "I like the way you can track who has commented on a form or document and where it is at in the approval process without having to go..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4617497) WD Will D. Graphic Designer > "Doesn't always save email settings for users so it can affect the workflow slightly changing email notifications each time." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3090535) BD Bryan D. Production Supervisor > "I use on a daily basis with clients, some of whom are non-English speakers and am more easily able to communicate with markup and..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4616380) KM Karen M. Creative Lead > "I wish ZiFlow had a social media approval section." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4229197) AM Albert M. SVP, Creative Director > "My team and company had an overall great experience with Ziflow--it help standardize processes that were a mess and easily improved..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4548070) SF Spencer F. Copywriter > "The new layout is a bit confusing." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4980505) CC Clint C. Product Manager > "It is comprehensive, yet easier to use." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6551720) DW Demelza W. Global Brand Manager > "Filtering the database of content for specific countries /brands or jobs is harder than I anticipated." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3112647) SG Stacy G. Senior Graphic Designer > "Their team is always quick to jump in to help us set up workflows or fix major issues we may encounter." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6445301) VR Verified Reviewer Marketing Manager > "Minor issues are the site can load slow at times or proof page delays." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3649934) CD Christian D. Managing Member > "Their sales and support teams have been approachable and dedicated to supporting our endeavors on their platform." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6443366) SM Sarah M. Projectmanager - founder > "For the client there is no platform with a clear overview of all the renders that they have ordered." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3427621) CD Christian D. Managing Member > "ZiFlow is one of the most feature-packed proofing tools I have found, but it is also very approachable and easy to use." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6443366) Jessica C. Graphic Designer > "Doesn't work as well when you are proofing different medias but it's all one project, they force you to separate them out." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3366119) JF John F. Managing Director > "Everyone involved in the project can review, comment, approve and collaborate in one place in a really efficient and effective way." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4909964) RH Rachel H. Project Manager > "The only thing that I have trouble with is when an account manager reviews a proof and then it goes to the next stage (and they are on..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2772276) RW Rebekah W. Graphic Designer > "I began using it with one job, switched jobs, and recommended it to my new team." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6443388) SM Sarah M. Projectmanager - founder > "You can see them when you click on the folder but still for the client it's not easy to find and they can not see that overview right..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3427621) SS Shavanti S. Owner > "My business is all about designs and this software allows clients all over the world with an email to comment and correct design files..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3112578) VR Verified Reviewer Graphic Designer / Part 107 Drone Pilot > "A lot of our clients complain about it." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4191035) EW Eric W. Senior Production Artist > "Of course, your file names should be specific in the first place but if your projects are labelled correctly, searching will be a breeze." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4981262) Anastasia D. Country Lead > "I wish there was a way to further customise email notifications and only receive notifications for client decisions, as I receive a lot..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2747978) WH Winona H. Designer > "It allows for proofs not to be lost on an email and there all in one place and the variety of tools my colleagues can use to comment has..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3429134) CB Caline B. Senior Account Manager > "In some instances, too many clicks are required to reach the desired proofs." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3144725) SF Spencer F. Copywriter > "Makes my day to day work much simpler and allows me to keep track of all the craziness." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4980505) AT Amy T. Marketing Associate > "i don't like how i don't get notifications or reminders about proofs that get lost in the cracks" [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3365851) RW Rebekah W. Graphic Designer > "It has streamlined our processes so well." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6443388) VR Verified Reviewer Content Manager > "Uploading assets and creating new versions can be a little tedious." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3437868) CR Caitlyn R. associate project manager > "I like that Ziflow has free users accounts, and the free users can have their own queue it makes it a lot easier for the coordinators..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3376875) HS Hayley S. Lead Presentation Designer > "Can be slow when saving and uploading new document" [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3367563) MD Mark D. Digital marketing manager > "The ability for colleagues to provide comments and then track the updates across different versions of the same asset saves so much time..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3391125) JH Josh H. Creative Services Coordinator > "Multiple stages could be happening simultaneously which is a little confusing at times." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3412254) Kelly A. Marketing Associate > "I really appreciate all the benefits for creative reviews, including streamlined collaboration, precise feedback, and a user-friendly..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4802628) RG Rhiannon G. Presentation Designer > "The time it takes to upload and process - and some times fail altogether." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3367620) VG Vipooshan G. Production Artist > "ZiFlow has some neat tools that only lets who I want to review see my proofs." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4989941) VR Verified Reviewer Associate Creative Director > "We're disappointed that powerpoint files can't display the Notes / talking points under slides -- for us that is a critical part of..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2791478) AM Annemarie M. Sr Account Manager > "User interface is really easy, quick and intuitive. " [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___7008870) MD Martin D. Producer > "I guess plain boring interface." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2858476) EY Edwina Y. Studio Manager > "The software is very intuitive and east to use." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___6436201) NG Nicolas G. Graphic Designer > "It's still a bit poor when it comes to integrations with other software." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2622716) JD Jacob D. Creative Content designer > "The user-friendly interface makes the process of proofing our creatives as smooth as could be." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2703567) JC Justin C. General Manager > "It doesn't work perfectly with the Shopify preview link and we've also had some trouble with having to turn off redirects because the..." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4615992) JS Joe S. Copy Edit Manager > "I like the very basic interface — the comment tool is straightforward and easy to find." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2611475) SF Spencer F. Copywriter > "The new layout is a bit confusing." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4980505) LM Liam M. Senior Solutions Engineer > "Lots of great integrations & a very modern, no-code, easy-to-use interface!" [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___4251401) DW Demelza W. Global Brand Manager > "Filtering the database of content for specific countries /brands or jobs is harder than I anticipated." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___3112647) BC Ben C. Production Workflow Engineer > "Ziflow has an extensive API that made integration between Ziflow and another web application seamless and simple to configure." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2802501) KT Kyle T. Design Manager > "My biggest issue with the software currently is the lack of options on the mobile view vs the desktop view." [See full review](https://www.capterra.com/p/178111/Ziflow/#Capterra___2880934) [View Reviews](https://www.capterra.com/p/178111/Ziflow/reviews/) ## User interface [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) 4.49 (3,552) [Ziflow](https://www.capterra.com/p/178111/Ziflow/) 4.76 (417) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Smartsheet Top features 37/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) Ziflow 36/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/178111/Ziflow/#features) ### Recognition Smartsheet is recognized as a top-rated tool in 5 Capterra Shortlist reports Ziflow is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Online Proofing Software (2022)  ### Deployment & support Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Ziflow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Smartsheet - By Smartsheet - Located in United States - Founded in 2012 Ziflow - By Ziflow - Located in United States - Founded in 2017 ## 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