# Compare Smartsheet vs Microsoft Power Automate 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Smartsheet and Microsoft Power Automate based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/79104-227210/Smartsheet-vs-Microsoft-Power-Automate --- # Smartsheet vs Microsoft Power Automate Features and Cost Comparison Last updated May 5th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartsheetMicrosoft Power Automate2/4 selected [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $12.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,507 reviews](#user-reviews) Positive 3,232 Neutral 226 Negative 49 [## Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) Starting Price $15.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [236 reviews](#user-reviews) Positive 214 Neutral 14 Negative 8 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 9,150 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Customizable Reports 4.3 Task Management 4.5 Commenting/Notes 4.6 Customizable Fields 4.6 Real-Time Data 4.6 \--%Fit Missing features Feature ratings Customizable Reports NA Task Management 4.4 Commenting/Notes NA Customizable Fields 4.1 Real-Time Data NA User satisfaction User satisfaction 4.5 User reviews[3,507](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.4 User reviews[236](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.3 Customer support 3.8 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $15Per User, Per Month - Free version - Free trial Best for Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. Best for Microsoft Power Automate can be used for organizations of all sizes, from small business to enterprise, and across all industries and departments including finance, HR, IT, and more. ## User reviews Pros & cons CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) VR Verified Reviewer Advocate > "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual administrative work and save time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) NR Nikole R. Permit Technician > "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) VR Verified Reviewer Advocate > "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects organized and on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) Basel E. IT Operations Specialist > "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) NR Nikole R. Permit Technician > "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) HR Haley R. registrar > "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) NR Nikole R. Permit Technician > "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) Basel E. IT Operations Specialist > "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Basel E. IT Operations Specialist > "It is a reliable platform for project collaboration, task tracking, approvals, and process management." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included in..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) HR Haley R. registrar > "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) NB Nicholas B. Owner > "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) Basel E. IT Operations Specialist > "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) VR Verified Reviewer Assistant Trainee > "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) Basel E. IT Operations Specialist > "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) MW Marcus W. Research Scientist > "They have also made many of the Pros such as collaboration paid only features, greatly limiting the capability of free users/collaborators and hence made a..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) VR Verified Reviewer President > "It's also made information gathering a much more streamlined process with it's ability to integrate with webforms." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7061484) SN Sarah N. Academic Programs Coordinator > "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) VR Verified Reviewer Client Success Manager > "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086) EB Euler B. Board Observer > "I like the layouts and its simplicity,the fact that it has an option to create forms and use it offline in mobile app is awesome plus maintaining large..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6310714) TA Tim A. Strategic Operations Director > "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) EN Edmond N. Research Project Support Coordinator > "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749) AS Adam S. Head of Transformation Planning > "Neutral - good for a project manager but not great for portfolio management or PMO type organisations." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254) Shilpa R. QA > "Great tool for listing, documentation, project collaboration, task management and ease to use with microsoft 365" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068508) JC Juan C. Manger > "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854) AT Aniruddha T. Operations Support > "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me, my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207) DL Drew L. SR SYS Admin > "I think that the backend administration features can be a bit confusing at first." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061) MA Mohammad A. Senior Claims adjuster > "It works like a spreadsheet but with better tracking for tasks and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) KF Kayla F. Coordinator > "I really enjoy using Smartsheet's since it collaberates a lot and makes it so much easier to communicate in a professional way." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7054745) VR Verified Reviewer Sr Architect > "Spreadsheet-style UI can be confusing initially" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated in..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) BB Britta B. Coordinator > "There are numerous options to help organize to-do lists, projects, or any other task you need to track in an orderly manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6843773) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) Victoria H. HR Director > "I use it for a lot of project management as well as to do task and it keeps me on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better collaborate..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) DL DONIA L. Project Manager > "The Gantt timeline actually assists me to monitor dependencies and dates become dynamic when tasks are moved." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6847096) MJ Michael J. Digital Marketer > "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) TA Tim A. Strategic Operations Director > "The permissions system can be a bit cumbersome." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) PB Phoebe B. Payroll Manager > "I like the real-time updates and feature to collaborate with other coworkers." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7058344) JA Jacqueline A. Quality Assurance Specialist > "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) SN Sharon N. Payroll and Billing > "It helps that each sheet can be easily viewed in a few different ways." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064906) MB Mark B. IT Manager > "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) MA Mohammad A. Senior Claims adjuster > "At the beginning, it was a bit confusing to understand all the features." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) RG Roman G. Information Technology Audit > "Could become a bit costly if you start to add additional ad-ons (for example time tracking)" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415) ZA Zafar A. Country HSE manager > "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515) JL Jianming L. Senior program officer > "I'm not sure if it is a Smartsheet function or my Email intake system, but the way the notifications are sent, it's all in a single email rather than..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6114926) JA Jon A. Chief Executive Officer > "It has been phenomenal at taking purchasing requests from 10 sales reps and over 300 vendors and communicate this down to a simple system for our Planner. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6339124) OA Onome A. Operation Manager > "Areas of improvement encompass a learning curve, potential costs, compatibility challenges, limited support, feature overload, and customization..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4914716) Samuel K. owner > "It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files." [See full review](https://www.capterra.com/p/79104/Smartsheet/#GetApp___6435564) SS Sarah S. Land Acquisition Admin > "Sometimes the functionality seems limited." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) JL Jonathan L. Clinical Quality Assurance Manager > "creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6454692) NR Nuria R. Community Manager > "Sharing still my disapoint part." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7049651) ML Mor L. Senior Presales Engineer > "Smartsheet dashboards are very advanced, I loved the ease of customization and linking them to multiple data sources to display metrics in an organized..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) EP Eleni P. Project Manager > "You also can't track resourcing that changes over time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579669) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) CQ Connor Q. IT Team Lead > "For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337) CQ Connor Q. IT Team Lead > "It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337) VR Verified Reviewer Tech Lead > "From an enterprise standpoint, Power Automate is also cheaper to make automation with than UiPath, while requiring the same..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838) VR Verified Reviewer Tech Lead > "This causes some issues in reaching SLA and planning how many virtual machines are required for a given process to complete..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838) VR Verified Reviewer Support Specialist > "I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725) MS Manish S. AI and Automation Engineer > "The only this I do not like about Microsoft Power Automate is the Power Automate desktop version of it." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7105005) CQ Connor Q. IT Team Lead > "It can work quite well for approvals and notifications, and simple uncomplicated process automation." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337) VR Verified Reviewer Support Specialist > "Some connectors can be unreliable, and more complex automations have a learning curve" [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725) David R. Innovation director > "It’s a versatile and powerful tool for automating a wide range of tasks within the O365 ecosystem, allowing teams to save time..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6557067) VR Verified Reviewer Support Specialist > "I find it can be frustrating to troubleshoot when something goes wrong, as error messages aren’t always clear." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725) VR Verified Reviewer IT Engineer and Support Analyst > "One of the biggest perks of using Microsoft Power Automate for us has been how easy it is to trigger jobs straight from Teams." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7055030) ZP Zoe P. Employee > "It's not fully mature yet and is missing a lot of key features other similar products/systems, such as Nintex, provide." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252) Lucas H. Project Manager > "We use Power Automate for several regular automations, one of which is a rather interesting weekly mail merge. Once the..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176) IA Ibrahim A. Quality Engineer > "For instance, a common problem I have encountered is with certain dynamic blocks not allowing the flow to be saved due to..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6404791) CK Calvin K. Systems Analyst > "The built-in connectors made it extremely easy to deploy working flows, but scaling out took more effort to optimize." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7066668) RJP Ralph Jefferson P. Application Developer > "Sometimes it is not responsive and the Classic Design UI was laggy." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6488365) CQ Connor Q. IT Team Lead > "For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337) SW Sam W. Helpdesk Manager > "Can be somewhat difficult to configure certain actions due to the level of knowledge needed" [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6623065) MD Maximilian D. BPM > "It’s rather easy to set up automated workflows, especially I use it for sending emails based on triggers." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7141371) RW Ray W. Systems Optimizer > "Occasionally the connectors don't have full API functionality." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6750723) TB Tyler B. Tier Two Technician > "Power Automate is a fantastic tool that we leverage heavily for task automation." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7102231) NS Netra S. Senior RPA Developer > "Very hard to navigate within the flow if automation flow is very long with many actions" [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6636033) Lucas H. Project Manager > "Power Automate connects well to the 365 suite. And the builder interface has a pleasant, pro-business aesthetic typical of..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176) GK Guy K. Solution Architect > "Copilot assistance is very unhelpful and will often ruin your flow rather than aide or assist you." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6719960) Nishant T. Sr. Analyst > "This supports the wave of non-coding. As it offers non-coding feature for automation" [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198) VR Verified Reviewer HR Director > "I am in HR, so this is not my area of expertise." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949) ZP Zoe P. Employee > "What's great about Power Automate is most businesses have it already with their licenses if they already have other Microsoft..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252) TK Tina K. Manager > "Customer service when troubleshooting is problematic." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774) JN Joshua N. Application Specialist > "The new integration with AI helps save time in the preliminary setup of the flows, but as expected, still needs config but..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6366255) TK Tina K. Manager > "Bugs are hard to identify and resolve." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774) JN Joshua N. Application Specialist > "Has enabled us to automate so many manual processes or reduce the amount of steps taken for specific processes." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6366255) AI Andrew I. Program and Financial Officer > "Sometimes things can go a bit wonky when using it and something will break despite no user intervention then you need to jump..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6251120) VR Verified Reviewer HR Director > "I appreciate that it enables me to automate many of my processes. " [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949) DW Danny W. Art Director > "The learning curve can be overwhelming, and if your user doesn't have the right permissions there may be some frustrating trial..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6062745) BP Brittany P. Manager > "Microsoft Power Automate allow me to send task to my employees without being in the office" [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6754098) Stephen P. Director > "Premium connectors are sometimes a pain and also sometimes the connectors timing out or being throttled." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4916013) ES Ed S. Service Desk Manager > "The interface and AI features allow non-technical staff to easily create a workflow." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6652258) Prince J. Compliance Specialist > "There are certain setbacks to the system as there are known errors that I have run into multiple times that Microsoft hasn't..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3608803) KS Kris S. Senior Program Officer > "It has allowed me to speed up my work processes, and the work processes of my entire organization, immensely. " [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6612435) AJ Adam J. Special Projects Coordinator > "The biggest drawback for us is the dependence on user specific connections on the various connectors." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3995163) EM Eric M. Advisor and Chief Compliance Officer > "Overall it has been reliable the stuff we setup we have not had any maintenance issues with most notably automate emails with a..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490) KJ Kondal J. System Engineer > "Not good at customer service." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4820308) RG Ritu G. Scientist > "The SAP purchasing processes can also be setup and automated through Power automate." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6640871) VR Verified Reviewer Graduate Researcher > "While there are so many features, it was really difficult to set up a workflow that worked with what my company needed to do." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376) VR Verified Reviewer Data Solutions Senior Consultant > "The integration options are extensive, and the pre-built templates are a lifesaver. Plus, the mobile capabilities and top-notch..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4896218) VR Verified Reviewer Technology Officer > "There was no way that I could see to port the Desktop version to the Pro version." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770) Nishant T. Sr. Analyst > "Rich integration strength across MS suit of products" [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198) Allen H. Lead > "For example, if i build a loop with various stored procedures in it, building it in a certain way will not allow you to open..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3322111) SR Sandra R. Coordinator > "Power Automate has every basic feature to satisfy an individual and an organization's needs such as sending reminders, getting..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___5002349) AP Anna P. Developer > "I've never found the documentation very useful, as they don't include many use cases." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3613735) NB Norman B. Senior Consultant > "Power Automate is a very easy tool to pick up and use with a plethora of triggers, actions and connections ready to use out of..." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6825305) KS Kristen S. Specialist > "Difficult to learn to use." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6054379) Babatunde O. SEO Marketer > "Very great for cloud workflow set up with streamlined processes that makes approval and implementation easy." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6790915) VR Verified Reviewer Graduate Researcher > "Some of the videos we watched to learn how to do things ourselves were unhelpful." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376) IA Ibrahim A. Quality Engineer > "It helps automate many redundant tasks and requires minimal maintenance once set up." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6404791) VR Verified Reviewer Quality and Digital Assurance Leader > "Integration with existing business processes was difficult at first." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4218024) VR Verified Reviewer Tech Lead > "In addition the pre-built API connectors are very easy to use compared to competition products like UiPath." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838) TD Thomas D. IT Manager > "Unfortunately, this application's connections are less reliable than you think." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4577453) TK Tina K. Manager > "We use it for RPA and have neen successful in the implementation for processing." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774) VR Verified Reviewer Technology Officer > "I could not download Power Automate." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770) DT Dillon T. Telecom Engineer > "Incredibly useful tool to create cloud based scripting using Microsoft products." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6591790) SN Shivendra N. Software Developer > "process is also having some limitation like approval process cant run more thanks 28 days." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980) VR Verified Reviewer Senior Consultant Technical Specialist > "I love how easily it integrates with SharePoint, it has all the functionality of most other workflow engines." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6805356) DD Daniel D. Assistant Office Manager > "I have been disappointed in my ability to integrate two apps that are otherwise not possible to integrate." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3266674) TK Tina K. Manager > "I love that it is no code, low code. And it has a lot of capabilities with various processing needs." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774) SR Sandeep R. Quality Analyst > "Mobile application is not fully optimized and lacks several features." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2889035) JA John A. Service Desk Analyst > "I use it to power automate forms and documents for ease of use." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6622734) AW Arno W. Sr Automation Consultant > "Large RPA tasks are more difficult to process in Power Automate." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3523561) EM Eric M. Advisor and Chief Compliance Officer > "Power automate interface makes the learning curve not as steep as you would think." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490) SA Swakin A. Sr.Engineer > "Custom connectors are a bit complex to create." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3495125) AJ Abhijeet J. Lead Consultant > "Integration with Microsoft - especially with SharePoint and Office apps" [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6534648) SN Shivendra N. Software Developer > "For developer some time it is inconvenient to debug in case of error" [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980) VR Verified Reviewer Tech Lead > "The representatives tend to be quite knowledgeable and already have a working relation with the security team." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838) VR Verified Reviewer Consultant > "Not fit for highly complex processes or anything that needs multiple integration points." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2819719) NS Nuno S. Process Improvement and Report Analyst > "Easy to create workflows without the need of learning no code and easy to integrate with Microsoft office 365" [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6693556) MAA Mary Ann A. Freelancer > "I'm just having a hard time to connect my ODBC to SQL connection feature." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2793975) VR Verified Reviewer Global Solution Director > "Fantastic functionality, allowing to automate a great deal of tasks. " [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806967) Joel M. VP > "I don't like that I have to buy a subscription to share my automation scripts with others." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2789299) CRT Claude Real T. Business Analyst and Graphic Designer > "It also allows me to configure various notifications very useful when dealing with multiple projects simultaneously." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___5083023) JP Jed P. Customer Onboarding Manager > "The learning curve is a bit long and does take a decent amount of effort if you are not a techie type of person." [See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2675219) [View Reviews](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) ## User interface 4.49 (3,507) [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) 4.42 (236) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Smartsheet Top features 31/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) Microsoft Power Automate 23/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#features) ### Recognition Smartsheet is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Microsoft Power Automate ### Deployment & support Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft Power Automate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Smartsheet - By Smartsheet - Located in United States - Founded in 2012 Microsoft Power Automate - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,242)](https://www.capterra.com/p/169607/Clockify/reviews/) $12/month Price $4.99/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/79104-169607/Smartsheet-vs-Clockify) [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) vs [viaSocket](https://www.capterra.com/p/10020406/viaSocket/)[4.83 (647)](https://www.capterra.com/p/10020406/viaSocket/reviews/) $15/month Price $30/month 4.4 Features 4.6 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/227210-10020406/Microsoft-Power-Automate-vs-viaSocket) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) $12/month Price $7.91/month 4.3 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-79104/JIRA-vs-Smartsheet) [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) $15/month Price $9/month 4.4 Features 4.5 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-227210/monday-com-vs-Microsoft-Power-Automate) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs 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$12/month Price $9/month 4.3 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/79104-147657/Smartsheet-vs-monday-com) [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) $15/month Price $7.91/month 4.4 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-227210/JIRA-vs-Microsoft-Power-Automate) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/) $12/month Price $5/month 4.3 Features 4.3 4.3 Ease of Use 4.5 [View full 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