---
title: "Compare Smartsheet vs Microsoft Power Automate 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Smartsheet and Microsoft Power Automate based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/79104-227210/Smartsheet-vs-Microsoft-Power-Automate"
page_type: "comparison"
language: "en"
---

# Smartsheet vs Microsoft Power Automate Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartsheetMicrosoft Power Automate2/4 selected

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (239)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

[## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,552 reviews](#user-reviews)

Positive

3,276

Neutral

226

Negative

50

[## Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (239)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

216

Neutral

15

Negative

8

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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Free Version

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User rating

96%

of reviewers  
rated it above 4 stars

* * *

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of reviewers  
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### Salesforce Platform

4.4 (407)

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Free Trial

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User rating

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of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 9,248 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Task Management

4.5

Commenting/Notes

4.6

Customizable Reports

4.4

Customizable Fields

4.6

Real-Time Data

4.5

\--%Fit

Missing features

Feature ratings

Task Management

4.4

Commenting/Notes

NA

Customizable Reports

NA

Customizable Fields

4.1

Real-Time Data

NA

User satisfaction

User satisfaction

4.5

User reviews[3,552](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.3

User satisfaction

4.4

User reviews[239](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.3

Customer support

3.8

Price starts from

Price starts from

$9Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations.

Best for

Microsoft Power Automate can be used for organizations of all sizes, from small business to enterprise, and across all industries and departments including finance, HR, IT, and more.

## User reviews

Pros & cons

MB

Matt B.

Group Technology Director

> "Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management,..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7162550)

Christopher V.

HUMAN RELATIONS

> "You can't just click on a random cell and type a formula; it forces you to apply formulas to entire columns. Plus, referencing data..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441)

Daniel R.

COO

> "I used it for project tracking, surveys, dashboards, and automations, and it gave me a flexible way to organize a lot of different work..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769)

PR

Pupp R.

Owner

> "Smartsheet has a few frustrating elements when it comes to collaborations. If different team members have different license levels it..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755)

SP

Sandy P.

Virtual ASsistant

> "I like that Smartsheet supports different ways of managing work, including task tracking, automated alerts, shared sheets, dashboards,..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153636)

Christopher V.

HUMAN RELATIONS

> "The free version is incredibly limited, and once you start needing better reporting or want to add collaborators who can actually edit..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441)

VR

Verified Reviewer

Advocate

> "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738)

NR

Nikole R.

Permit Technician

> "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057)

PR

Pupp R.

Owner

> "Smartsheet allows multiple team members to collaborate with ease but I also like that I can set up automations allowing me to manage..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755)

LW

Laura W.

Marketing Coordinator

> "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089)

Daniel R.

COO

> "It gave me one place to organize a lot of moving pieces, keep people updated, and make the information easy to understand without..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769)

MT

Michael T.

Assistant Director of Academic Support and Accessibility Services

> "The customization of dashboard takes a lot of time and permission management gets messy when handling large organization."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165142)

VR

Verified Reviewer

Advocate

> "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738)

VR

Verified Reviewer

PRESIDENT

> "not as functional as excel, lacks advanced formulas, flexibility, and complex data analysis capabilities"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153602)

Basel E.

IT Operations Specialist

> "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525)

Daniel R.

COO

> "My main concerns were the cost and a few limitations that could make copying or reusing projects more cumbersome than expected."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7172769)

SK

Sheniga K.

Compensation consultant

> "The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891)

MG

Madison G.

Software Engineer

> "The interface is not very modern and building more advanced or complex sheets and reports takes some time."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045)

CH

Carnell H.

Owner

> "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487)

Christopher V.

HUMAN RELATIONS

> "Dealing with their rigid column formulas is frustrating, and it takes a lot of tedious upfront effort before you see any real benefit."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441)

SL

Sai L.

Assistantship

> "It serves as a centralized source of truth that successfully streamlines project tracking, resource management, and data collection."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532)

SS

Sarah S.

Land Acquisition Admin

> "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737)

NR

Nikole R.

Permit Technician

> "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057)

DC

Daniel C.

Benefits and Compliance Manager

> "I also thought some of the platform support offerings/services were leaning too much into AI as currently formated."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042)

VR

Verified Reviewer

Small Business owner

> "It makes it simple to plan, track, and collaborate on work in real time, while also offering strong automation and integration options."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7149330)

Basel E.

IT Operations Specialist

> "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525)

HR

Haley R.

registrar

> "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713)

AR

Anitha R.

Senior Technical Specialist

> "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889)

NR

Nikole R.

Permit Technician

> "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057)

NB

Nicholas B.

Owner

> "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502)

Basel E.

IT Operations Specialist

> "It is a reliable platform for project collaboration, task tracking, approvals, and process management."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525)

Christopher V.

HUMAN RELATIONS

> "It definitely takes a lot of time and effort to set up properly, which feels like an unnecessary grind if you're just trying to manage..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441)

SK

Sheniga K.

Compensation consultant

> "It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7153891)

MR

Monica R.

Insurance Agent

> "One thing that bores me with spreadsheets is formulas, and Smartsheet is not an exception."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7182159)

HR

Haley R.

registrar

> "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713)

SE

Stephanie E.

Talent Attraction Specialist

> "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619)

AR

Anitha R.

Senior Technical Specialist

> "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889)

VR

Verified Reviewer

IT Director

> "Also, I think it's pretty expensive for what we're using it for - purely a project management and collaboration tool."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704)

Basel E.

IT Operations Specialist

> "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525)

AS

Adam S.

Head of Transformation Planning

> "Neutral - good for a project manager but not great for portfolio management or PMO type organisations."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254)

VR

Verified Reviewer

Assistant Trainee

> "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565)

JC

Juan C.

Manger

> "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854)

Basel E.

IT Operations Specialist

> "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525)

KS

Keith S.

Co-Founder and Chief Executive Officer

> "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400)

SL

Sai L.

Assistantship

> "Smartsheet excels at bridging the gap between traditional spreadsheets and robust project management software."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7166532)

DL

Drew L.

SR SYS Admin

> "I think that the backend administration features can be a bit confusing at first."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061)

KT

Kenneth T.

Creative Director

> "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723)

DA

Daniel A.

IT Project Manager

> "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494)

AG

Ana G.

Marketing Coordinator

> "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates,..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741)

Christopher V.

HUMAN RELATIONS

> "The learning curve is steep, and it feels total overkill for simple tasks."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441)

GBL

Georgia Belletti L.

Addetto alle vendite

> "The app has versatile automation capabilities that helps us handle diverse tasks"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7174553)

VR

Verified Reviewer

IT Director

> "Managing permissions can be a little tedious."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704)

MR

Monica R.

Insurance Agent

> "Since I started using Smartsheet, managing tasks and collaborative spreadsheets has become much simpler."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7182159)

TH

Tabatha H.

Director of Human Resources

> "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907)

MA

Mohammad A.

Senior Claims adjuster

> "It works like a spreadsheet but with better tracking for tasks and deadlines."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464)

TS

Todd S.

VP of Sales and Marketing

> "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114)

ML

Mor L.

Senior Presales Engineer

> "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570)

MW

Marcus W.

Research Scientist

> "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305)

MG

Madison G.

Software Engineer

> "Reporting and dashboard features are very useful, I can see project data in single view."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7170045)

JB

Jennifer B.

Operations Coordinator

> "Sometimes updates come in an untimely manner; especially not useful when working with live inventory"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341)

VT

Vianney T.

Staff Engineer

> "The layout is intuitive and it becomes easy to track the progress of tasks while keeping good visibility on deadlines."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7181655)

EB

Ellie B.

Business Operations and HR Support

> "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091)

MB

Manish B.

Chartered Accountant

> "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921)

VR

Verified Reviewer

Sr Architect

> "Spreadsheet-style UI can be confusing initially"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970)

VR

Verified Reviewer

Project Coordinator

> "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092)

MB

Mark B.

VP of Sales and Estimating

> "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747)

JR

Joe R.

Client Advisor

> "Regardless if they are an office MS user or Google suite user, smartsheet allows us to collaborate."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165644)

EG

Elvison G.

Business Architecture Supervisor

> "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141)

VR

Verified Reviewer

IT Director

> "Overall, its improved visibility across projects and made it easier to stay aligned on priorities and deadlines."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7185704)

Roger A.

Owner

> "Some bugs and issues can appear with complex sheets."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814)

ZM

Zain M.

CEO

> "The best thing is its dashboards, very helpful for getting an overview of project status."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7169292)

LV

Leah V.

Senior Client Service Rep

> "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070)

SH

Sarah H.

Group Show Director

> "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746)

DA

Daniel A.

IT Project Manager

> "The new licensing model greatly reduces the value of the product."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494)

JA

Jacqueline A.

Quality Assurance Specialist

> "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471)

Otilde R.

Product Designer

> "Availability features of allocating various resources do not incorporate part-time availability well enough."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852)

FP

Fernando P.

Administrative

> "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex..."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372)

PK

Paulette K.

Credit Risk Analyst

> "It can get expensive if you need access to premium features thus affecting its viability for small teams."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857)

Christopher V.

HUMAN RELATIONS

> "It's just a much more resourceful way to track projects without wasting time on the clutter."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7183441)

AB

Alanna B.

Rebate Programs

> "Users can accidentally input work and forget to save leading to lost worktime and need for double checking."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301)

Julieann L.

Office Manager Project Assistant

> "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130)

OFP

Oscar Froylan P.

Line management

> "It's user interface was not that attractive, although it's not something important."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6741529)

JK

Jasmina K.

Research associate

> "Smart sheet is really intuitive."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7155724)

JG

Jenny G.

Senior Director

> "Some features as not as user-friendly as I would like to see."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6616365)

DC

Daniel C.

Benefits and Compliance Manager

> "The platform is user-friendly and easy to navigate. "

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042)

ML

Mary L.

Director of Product

> "The user interface could use some improvement. While it's standard, it's rather average and lacks innovation."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___5050771)

KM

Karl M.

EVP

> "The user interface is well designed to give our users an easy learning curve. "

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6674675)

VR

Verified Reviewer

Ops Coordinator

> "It feels outdated and I personally don't feel like it's user friendly."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6476671)

Aditi S.

Writer

> "Integration with other platforms helped us to cut down a lot of extra work."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6332898)

IG

Ivy G.

Technology Development Field Intern

> "Integrating it with other tools is a bit cumbersome"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6673853)

VR

Verified Reviewer

Business Intelligence Analyst

> "I also like how easy it is to integrate with other third-party platforms."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6353150)

Devendra Kumar S.

Manager

> "Additionally, its integration with other tools and systems can be difficult and time-consuming."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4484586)

BG

Brandy G.

Division Support Coordinator

> "It integrates with Excel and other software platforms that are widely used."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3105934)

CC

Caitlin C.

Manager

> "Hard to come up with something negative--maybe too may customizable options has made it a little lengthy to integrate at times."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___3161921)

VR

Verified Reviewer

VP, Technical Support

> "It can be customized to a good degree with some integration possibilities."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3691528)

MM

Marco M.

Business Analyst

> "One cons is the difficulty to integrate with our systems/databases."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3073890)

LK

Lexi K.

HR Generalist

> "Easy to use."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7121350)

Gabriel B.

Sales Consultant Associate

> "What I dislike about Smartsheet is that it is difficult to use."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3856010)

EZ

Esther Z.

Recruiter

> "What I like most about Smartsheet's is that it is very clear and easy to use."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064600)

LW

Lindsey W.

Project Coordinator

> "some aspects are difficult to use and takes some figuring out"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___3120376)

MS

Mike S.

Supply Chain Manager

> "It is a powerful tool and easy to use."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6537812)

RT

Robin T.

Sr. Project Manager

> "Multiscreen use is difficult. "

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___2934097)

EL

Elizabeth L.

Owner

> "Easy to use."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6548124)

KS

Kati S.

Admin Assistant IT

> "It is hard to know what to do with the new software. "

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___2813884)

PR

Pupp R.

Owner

> "Their customer support is also good and whenever I’ve had questions I am able to speak to a human being quickly."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7186755)

DC

Daniel C.

Benefits and Compliance Manager

> "I also thought some of the platform support offerings/services were leaning too much into AI as currently formated."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7165042)

JL

Jayden L.

VP of Accounting

> "Customer support is always there to help with any bugs or issues that come up."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7123243)

VR

Verified Reviewer

Analyst

> "Customer support is not up to the mark and that is what organizations need more in terms of outage"

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___5094263)

Brandon E.

Sales Specialist

> "Smartsheet serves as a central hub for all customer data entry for both our in-house and external marketing teams."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4936689)

Brandon E.

Sales Specialist

> "The customer service has a lot to be desired, with slow response times and ineffectiveness even when dealing with simple issues."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4936689)

Lindsey A.

OSS Ecosystem Program Manager

> "Positive; the pro desk is very helpful and I have extremely satisfied with Smartsheet support overall."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6070715)

VR

Verified Reviewer

graphics designer

> "the customer service is not really as expected of it."

[See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4394351)

[View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/)

CQ

Connor Q.

IT Team Lead

> "For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

CQ

Connor Q.

IT Team Lead

> "It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

Daniel R.

COO

> "I liked being able to automate follow-ups, approvals, notifications, and simple workflows instead of relying on manual..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7181806)

VR

Verified Reviewer

Support Specialist

> "Some connectors can be unreliable, and more complex automations have a learning curve"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

BB

Bonnie B.

Digital Systems Manager

> "We do appreciate how PowerAutomate has enabled some systems that weren't otherwise available because they'd frozen out..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7167757)

VR

Verified Reviewer

Support Specialist

> "I find it can be frustrating to troubleshoot when something goes wrong, as error messages aren’t always clear."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

VR

Verified Reviewer

Support Specialist

> "I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

VR

Verified Reviewer

Development Lead

> "This causes some issues in reaching SLA and planning how many virtual machines are required for a given process to complete..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

CQ

Connor Q.

IT Team Lead

> "It can work quite well for approvals and notifications, and simple uncomplicated process automation."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

MS

Manish S.

AI and Automation Engineer

> "The only this I do not like about Microsoft Power Automate is the Power Automate desktop version of it."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7105005)

David R.

Innovation director

> "It’s a versatile and powerful tool for automating a wide range of tasks within the O365 ecosystem, allowing teams to save..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6557067)

ZP

Zoe P.

Employee

> "It's not fully mature yet and is missing a lot of key features other similar products/systems, such as Nintex, provide."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252)

VR

Verified Reviewer

Development Lead

> "From an enterprise standpoint, Power Automate is also cheaper to make automation with than UiPath, while requiring the same..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

SW

Sam W.

Helpdesk Manager

> "Can be somewhat difficult to configure certain actions due to the level of knowledge needed"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6623065)

Lucas H.

Project Manager

> "We use Power Automate for several regular automations, one of which is a rather interesting weekly mail merge. Once the..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176)

RW

Ray W.

Systems Optimizer

> "Occasionally the connectors don't have full API functionality."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6750723)

CQ

Connor Q.

IT Team Lead

> "For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

NS

Netra S.

Senior RPA Developer

> "Very hard to navigate within the flow if automation flow is very long with many actions"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6636033)

MD

Maximilian D.

BPM

> "It’s rather easy to set up automated workflows, especially I use it for sending emails based on triggers."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7141371)

GK

Guy K.

Solution Architect

> "Copilot assistance is very unhelpful and will often ruin your flow rather than aide or assist you."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6719960)

Lucas H.

Project Manager

> "Power Automate connects well to the 365 suite. And the builder interface has a pleasant, pro-business aesthetic typical of..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176)

VR

Verified Reviewer

HR Director

> "I am in HR, so this is not my area of expertise."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949)

VR

Verified Reviewer

IT Engineer and Support Analyst

> "One of the biggest perks of using Microsoft Power Automate for us has been how easy it is to trigger jobs straight from..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7055030)

IA

Ibrahim A.

Quality Engineer

> "For instance, a common problem I have encountered is with certain dynamic blocks not allowing the flow to be saved due to..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6404791)

CK

Calvin K.

Systems Analyst

> "The built-in connectors made it extremely easy to deploy working flows, but scaling out took more effort to optimize."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7066668)

TK

Tina K.

Manager

> "Customer service when troubleshooting is problematic."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

VR

Verified Reviewer

HR Director

> "I appreciate that it enables me to automate many of my processes. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949)

TK

Tina K.

Manager

> "Bugs are hard to identify and resolve."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

BP

Brittany P.

Manager

> "Microsoft Power Automate allow me to send task to my employees without being in the office"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6754098)

AI

Andrew I.

Program and Financial Officer

> "Sometimes things can go a bit wonky when using it and something will break despite no user intervention then you need to..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6251120)

ES

Ed S.

Service Desk Manager

> "The interface and AI features allow non-technical staff to easily create a workflow."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6652258)

DW

Danny W.

Art Director

> "The learning curve can be overwhelming, and if your user doesn't have the right permissions there may be some frustrating..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6062745)

KS

Kris S.

Senior Program Officer

> "It has allowed me to speed up my work processes, and the work processes of my entire organization, immensely. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6612435)

RJP

Ralph Jefferson P.

Application Developer

> "Sometimes it is not responsive and the Classic Design UI was laggy."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6488365)

EM

Eric M.

Advisor and Chief Compliance Officer

> "Overall it has been reliable the stuff we setup we have not had any maintenance issues with most notably automate emails..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490)

AJ

Adam J.

Special Projects Coordinator

> "The biggest drawback for us is the dependence on user specific connections on the various connectors."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3995163)

RG

Ritu G.

Scientist

> "The SAP purchasing processes can also be setup and automated through Power automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6640871)

Stephen P.

Director

> "Premium connectors are sometimes a pain and also sometimes the connectors timing out or being throttled."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4916013)

TB

Tyler B.

Tier Two Technician

> "Power Automate is a fantastic tool that we leverage heavily for task automation."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7102231)

Allen H.

Lead

> "For example, if i build a loop with various stored procedures in it, building it in a certain way will not allow you to open..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3322111)

Nishant T.

Sr. Analyst

> "This supports the wave of non-coding. As it offers non-coding feature for automation"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198)

KS

Kristen S.

Specialist

> "Difficult to learn to use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6054379)

ZP

Zoe P.

Employee

> "What's great about Power Automate is most businesses have it already with their licenses if they already have other..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252)

VR

Verified Reviewer

Quality and Digital Assurance Leader

> "Integration with existing business processes was difficult at first."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4218024)

Babatunde O.

SEO Marketer

> "Very great for cloud workflow set up with streamlined processes that makes approval and implementation easy."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6790915)

TD

Thomas D.

IT Manager

> "Unfortunately, this application's connections are less reliable than you think."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4577453)

TK

Tina K.

Manager

> "We use it for RPA and have neen successful in the implementation for processing."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

Prince J.

Compliance Specialist

> "There are certain setbacks to the system as there are known errors that I have run into multiple times that Microsoft hasn't..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3608803)

DT

Dillon T.

Telecom Engineer

> "Incredibly useful tool to create cloud based scripting using Microsoft products."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6591790)

KJ

Kondal J.

System Engineer

> "Not good at customer service."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4820308)

VR

Verified Reviewer

Senior Consultant Technical Specialist

> "I love how easily it integrates with SharePoint, it has all the functionality of most other workflow engines."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6805356)

SN

Shivendra N.

Software Developer

> "process is also having some limitation like approval process cant run more thanks 28 days."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980)

TK

Tina K.

Manager

> "I love that it is no code, low code. And it has a lot of capabilities with various processing needs."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

VR

Verified Reviewer

Graduate Researcher

> "While there are so many features, it was really difficult to set up a workflow that worked with what my company needed to do."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376)

JA

John A.

Service Desk Analyst

> "I use it to power automate forms and documents for ease of use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6622734)

DD

Daniel D.

Assistant Office Manager

> "I have been disappointed in my ability to integrate two apps that are otherwise not possible to integrate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3266674)

EM

Eric M.

Advisor and Chief Compliance Officer

> "Power automate interface makes the learning curve not as steep as you would think."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490)

VR

Verified Reviewer

Technology Officer

> "There was no way that I could see to port the Desktop version to the Pro version."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770)

AJ

Abhijeet J.

Lead Consultant

> "Integration with Microsoft - especially with SharePoint and Office apps"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6534648)

AW

Arno W.

Sr Automation Consultant

> "Large RPA tasks are more difficult to process in Power Automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3523561)

NS

Nuno S.

Process Improvement and Report Analyst

> "Easy to create workflows without the need of learning no code and easy to integrate with Microsoft office 365"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6693556)

AP

Anna P.

Developer

> "I've never found the documentation very useful, as they don't include many use cases."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3613735)

Nishant T.

Sr. Analyst

> "Rich integration strength across MS suit of products"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198)

SA

Swakin A.

Sr.Engineer

> "Custom connectors are a bit complex to create."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3495125)

NB

Norman B.

Senior Consultant

> "Power Automate is a very easy tool to pick up and use with a plethora of triggers, actions and connections ready to use out..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6825305)

SN

Shivendra N.

Software Developer

> "For developer some time it is inconvenient to debug in case of error"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980)

VR

Verified Reviewer

Global Solution Director

> "Fantastic functionality, allowing to automate a great deal of tasks. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806967)

VR

Verified Reviewer

Graduate Researcher

> "Some of the videos we watched to learn how to do things ourselves were unhelpful."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376)

CRT

Claude Real T.

Business Analyst and Graphic Designer

> "It also allows me to configure various notifications very useful when dealing with multiple projects simultaneously."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___5083023)

VR

Verified Reviewer

Technology Officer

> "I could not download Power Automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770)

DH

Daniel H.

Power Platform Developer

> "ease of use and flexibility to automate with internal Microsoft connected applications and 3rd application"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6772723)

VR

Verified Reviewer

Consultant

> "Not fit for highly complex processes or anything that needs multiple integration points."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2819719)

XL

Xiang L.

Director

> "We are the Microsoft 365 users, we are glad to get the full access to this wonderful Power Automate tool"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6629489)

MAA

Mary Ann A.

Freelancer

> "I'm just having a hard time to connect my ODBC to SQL connection feature."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2793975)

VR

Verified Reviewer

Development Lead

> "In addition the pre-built API connectors are very easy to use compared to competition products like UiPath."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

SR

Sandeep R.

Quality Analyst

> "Mobile application is not fully optimized and lacks several features."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2889035)

JN

Joshua N.

Application Specialist

> "The new integration with AI helps save time in the preliminary setup of the flows, but as expected, still needs config but..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6366255)

Joel M.

VP

> "I don't like that I have to buy a subscription to share my automation scripts with others."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2789299)

Heena O.

Senior Power App developer

> "Microsoft Power Automate integration capabilities, ease of use, AI functionalities, and strong security and compliance..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6042713)

JP

Jed P.

Customer Onboarding Manager

> "The learning curve is a bit long and does take a decent amount of effort if you are not a techie type of person."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2675219)

SR

Sandeep R.

Quality Analyst

> "Its UI is easy to understand and fun to use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2889035)

RW

Ray W.

Systems Optimizer

> "Occasionally the connectors don't have full API functionality."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6750723)

CQ

Connor Q.

IT Team Lead

> "For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

AJ

Adam J.

Special Projects Coordinator

> "The biggest drawback for us is the dependence on user specific connections on the various connectors."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3995163)

BB

Bonnie B.

Digital Systems Manager

> "We do appreciate how PowerAutomate has enabled some systems that weren't otherwise available because they'd frozen out..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7167757)

Stephen P.

Director

> "Premium connectors are sometimes a pain and also sometimes the connectors timing out or being throttled."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4916013)

Lucas H.

Project Manager

> "Power Automate connects well to the 365 suite. And the builder interface has a pleasant, pro-business aesthetic typical of..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176)

VR

Verified Reviewer

Quality and Digital Assurance Leader

> "Integration with existing business processes was difficult at first."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4218024)

CK

Calvin K.

Systems Analyst

> "The built-in connectors made it extremely easy to deploy working flows, but scaling out took more effort to optimize."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7066668)

CL

Carlos L.

Teacher

> "Not an easy software to use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2934012)

Nick M.

Senior Product Manager

> "It is very intuitive and gets you results quickly."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3885370)

TK

Tina K.

Manager

> "Customer service when troubleshooting is problematic."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

MB

Matthew B.

Senior Application Solution Analyst

> "Power Automate is immeasurably saleable but also incredibly easy to use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3722376)

KJ

Kondal J.

System Engineer

> "Not good at customer service."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4820308)

KL

Kevin L.

Account Representative

> "If you put in the work up front, Microsoft Power Automate will make your life much easier! "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2823083)

MV

Michelle V.

Freelancer

> "It may have technical issues."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2836815)

[View Reviews](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

## User interface

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

4.49 (3,552)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

4.42 (239)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities

150

Important

Activity Dashboard

120

Important

Smartsheet

Top features

33/49

-   Access Controls/Permissions
-   Activities
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Autonomous Task Execution
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Cross-system Integration
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Decision Making
-   Dependencies
-   Document Management
-   Drag & Drop
-   Email Management
-   Flows
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   No-Code
-   Proactive Assistance
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Updates
-   Workflow Configuration

[See all features](https://www.capterra.com/p/79104/Smartsheet/#features)

Microsoft Power Automate

24/49

-   Access Controls/Permissions
-   Activities
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Autonomous Task Execution
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Cross-system Integration
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Decision Making
-   Dependencies
-   Document Management
-   Drag & Drop
-   Email Management
-   Flows
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   No-Code
-   Proactive Assistance
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Updates
-   Workflow Configuration

[See all features](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#features)

### Recognition

Smartsheet is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Microsoft Power Automate

### Deployment & support

Smartsheet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Power Automate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Smartsheet

-   By Smartsheet
-   Located in United States
-   Founded in 2012

Microsoft Power Automate

-   By Microsoft
-   Located in United States
-   Founded in 1975

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