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Smartsheet vs SmartSuite: Which is a better fit?

Updated on December 8th, 2024
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Summary
Key features rated by users
Features selected based on 6,432 reviews from Workflow Management users.
% Fit
Feature ratings
Task Management
4.5
Real-Time Data
4.5
Commenting/Notes
4.6
Customizable Fields
4.5
API
4.3
% Fit
Not enough reviews
Feature ratings
Task Management
4.9
Real-Time Data
5.0
Commenting/Notes
4.8
Customizable Fields
5.0
API
--
User satisfaction
4.5
User reviews3,382
Ease of use
4.3
Functionality
4.3
Value for money
4.4
Customer support
4.3
5.0
User reviews25
Ease of use
4.9
Functionality
4.9
Value for money
4.9
Customer support
4.9
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Chief Information Security Officer , Security Professional , Risk Management Consultant , Risk Management Specialist , Business Continuity Consultant , Business Continuity Manager , Information Techno...

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Kendrick N
CEO
5.0

Kendrick N.: Hi. My name is Kendrick, owner of Kennys Kitchen LLC. I give Smartsheet five out of five. The product I used was Microsoft Excel. I actually created my own sheets, so I was really doing everything myself. And one day I said, "You know what? Someone should be able to help you." I went searching, found Smartsheet; best decision I ever made. Inventory, scheduling, day-to-day operations, checklists, everything I need in one, which is what most businesses like. Getting started with Smartsheet was too easy. All I really had to do was enter my email address and sign up. I did start with the free trial, and the free trial went on for 30 days, but during that free trial, I just couldn't let it go and I've been using it ever since. Recommendations for anyone else using Smartsheet; stick with it for a while. Browse, explore, and look. You'll find what you need for your business, and that's no lie.

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User interface
79104 video thumbnail}
1 Video
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5 screenshots
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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Smartsheet

13/34
  • Activity Tracking
  • Approval Process Control
  • Business Process Automation
  • Compliance Tracking
  • Customizable Dashboard
  • Customizable Reports
  • Email Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Monitoring
  • No-Code
  • Progress Tracking
  • Project Workflow
  • Real-Time Data
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Template Management
  • Workflow Configuration
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Task Management
  • Third-Party Integrations
See All features
Hide Workflow Management Software Features -

SmartSuite

Top Features
34/34
Show Workflow Management Software Features +
Smartsheet
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SmartSuite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Smartsheet
  • By Smartsheet
  • Located in United States
  • Founded in 2012
SmartSuite
  • By SmartSuite
  • Located in United States
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