# Compare Smartsheet vs Open DevOps 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Smartsheet and Open DevOps based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/79104-267175/Smartsheet-vs-Open-DevOps --- # Smartsheet vs Open DevOps Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartsheetOpen DevOps2/4 selected [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) [Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/)[4.5 (273)](https://www.capterra.com/p/267175/Open-DevOps/reviews/) [## Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $12.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,507 reviews](#user-reviews) Positive 3,232 Neutral 226 Negative 49 [## Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/)[4.5 (273)](https://www.capterra.com/p/267175/Open-DevOps/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4 Customer Service 4.1 Reviews Sentiment Based on [273 reviews](#user-reviews) Positive 257 Neutral 15 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 36,586 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Task Management 4.5 Multiple Projects 4.5 Project Planning/Scheduling 4.6 Commenting/Notes 4.6 Workflow Management 4.5 61%Fit Missing features Not enough reviews Feature ratings Task Management 4.5 Multiple Projects \-- Project Planning/Scheduling NA Commenting/Notes 4.6 Workflow Management 4.1 User satisfaction User satisfaction 4.5 User reviews[3,507](https://www.capterra.com/p/79104/Smartsheet/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.5 User reviews[273](https://www.capterra.com/p/267175/Open-DevOps/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.2 Customer support 4.1 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. Best for Not provided by vendor ## User reviews Pros & cons CH Carnell H. Owner > "It allows you to roll out standardized project templates at scale. If you need to change a process across 100 active projects, you can do it once in the..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085487) LW Laura W. Marketing Coordinator > "It has a steep learning curve which can be frustrating to the new hires during the onboarding process and the mobile app has a habit of freezing when we..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7085089) VR Verified Reviewer Advocate > "Features like automatic requests, updates, alerts, and moving information between sheets help cut down on a lot of manual administrative work and save time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) SS Sarah S. Land Acquisition Admin > "We need to manually sort them or right-click and reset the sorting filters each time. While automated sorting has the potential to cause issues while..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) AR Anitha R. Senior Technical Specialist > "You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) NR Nikole R. Permit Technician > "The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) VR Verified Reviewer Advocate > "I really like the easy-to-use spreadsheet style setup, along with tools like Gantt charts and Kanban boards that help keep projects organized and on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147738) AR Anitha R. Senior Technical Specialist > "At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7092889) Basel E. IT Operations Specialist > "Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) SE Stephanie E. Talent Attraction Specialist > "Text formatting and navigating the Smartsheet for tasks can be time-consuming if not experienced with it." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068619) AG Ana G. Marketing Coordinator > "These facilities have improved the quality of my work life: I have been able to establish effective workflows using these templates, which is fantastic...." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6820741) KS Keith S. Co-Founder and Chief Executive Officer > "When I’m working on a bunch of stuff at once and they’re all quite busy, if I don’t tidy up after myself my sheets start to feel cluttered." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7100400) NR Nikole R. Permit Technician > "It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) DA Daniel A. IT Project Manager > "We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) HR Haley R. registrar > "I love how you can customize your sheets to fit different projects, and the automation features have saved us a ton of time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) TS Todd S. VP of Sales and Marketing > "It can be a bit confusing initially to try and figure out how to access the various locations where the documents can be stored, which is dependent upon..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6853114) NR Nikole R. Permit Technician > "It’s great for automating processes, tracking projects, and keeping teams aligned in one platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143057) Basel E. IT Operations Specialist > "The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Basel E. IT Operations Specialist > "It is a reliable platform for project collaboration, task tracking, approvals, and process management." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) MW Marcus W. Research Scientist > "It's shady and unethical use of the "Negative Option Rule" in its renewal process, which has already been outlawed by the FCC in 2025 but still included in..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) HR Haley R. registrar > "I can set up workflows, track projects, and collaborate with my team without getting overwhelmed by complex tools." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7124713) NB Nicholas B. Owner > "Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial)." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143502) SH Sarah H. Group Show Director > "It's a dynamic excel sheet, that's collaborative for team workflows, and beyond sheets there are forms, reports and dashboards." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6836746) JB Jennifer B. Operations Coordinator > "Sometimes updates come in an untimely manner; especially not useful when working with live inventory" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7108341) Basel E. IT Operations Specialist > "The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) EB Ellie B. Business Operations and HR Support > "Smartsheet has recently changed its licensing and is now really quite expensive for the amount of users required, who don't necessarily need the full..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6822091) VR Verified Reviewer Assistant Trainee > "It makes tracking tasks, deadlines and projects easy and everything stays clear and well-managed in one place." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7125565) MB Mark B. VP of Sales and Estimating > "It can feel less intuitive for team members who aren’t comfortable with structured planning tools ." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7081747) Basel E. IT Operations Specialist > "For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7143525) Roger A. Owner > "Some bugs and issues can appear with complex sheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7082814) MW Marcus W. Research Scientist > "They have also made many of the Pros such as collaboration paid only features, greatly limiting the capability of free users/collaborators and hence made a..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6824305) DA Daniel A. IT Project Manager > "The new licensing model greatly reduces the value of the product." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7075494) VR Verified Reviewer President > "It's also made information gathering a much more streamlined process with it's ability to integrate with webforms." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7061484) SN Sarah N. Academic Programs Coordinator > "Other high automation capabilities are time-consuming to set up and are not necessarily user friendly." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7070791) KT Kenneth T. Creative Director > "Specifically, I want to adjust its current layout and sync it seamlessly with my iOS devices, such as my iPhone or iPad, to ensure I can access my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#SoftwareAdvice___6810723) VR Verified Reviewer Client Success Manager > "There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068086) EB Euler B. Board Observer > "I like the layouts and its simplicity,the fact that it has an option to create forms and use it offline in mobile app is awesome plus maintaining large..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6310714) TA Tim A. Strategic Operations Director > "Sometimes, people on a team can’t get to sheets I thought they had, or receive edit access when they should not." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) EN Edmond N. Research Project Support Coordinator > "The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6446749) AS Adam S. Head of Transformation Planning > "Neutral - good for a project manager but not great for portfolio management or PMO type organisations." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7147254) Shilpa R. QA > "Great tool for listing, documentation, project collaboration, task management and ease to use with microsoft 365" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7068508) JC Juan C. Manger > "What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128854) AT Aniruddha T. Operations Support > "I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me, my..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6488207) DL Drew L. SR SYS Admin > "I think that the backend administration features can be a bit confusing at first." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7128061) MA Mohammad A. Senior Claims adjuster > "It works like a spreadsheet but with better tracking for tasks and deadlines." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) TH Tabatha H. Director of Human Resources > "The files are not ours. When an employee leaves and did not get the change to transfer the files it was difficult to gain access to the files and..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6797907) KF Kayla F. Coordinator > "I really enjoy using Smartsheet's since it collaberates a lot and makes it so much easier to communicate in a professional way." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7054745) VR Verified Reviewer Sr Architect > "Spreadsheet-style UI can be confusing initially" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7127970) ML Mor L. Senior Presales Engineer > "The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) EG Elvison G. Business Architecture Supervisor > "At first it was a little difficult for me to adapt and to be able to see the changes that other people make you have to refresh since it is not updated in..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6559141) BB Britta B. Coordinator > "There are numerous options to help organize to-do lists, projects, or any other task you need to track in an orderly manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6843773) LV Leah V. Senior Client Service Rep > "I find the form functions are not user friendly for mobile users. And I do find it to glitch out quite a bit or go down." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6630070) Victoria H. HR Director > "I use it for a lot of project management as well as to do task and it keeps me on track." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7076731) Otilde R. Product Designer > "Availability features of allocating various resources do not incorporate part-time availability well enough." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515852) MB Manish B. Chartered Accountant > "It helps us track progress, identify bottlenecks, and collaborate effectively, leading to better project outcomes and increased productivity." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6595921) PK Paulette K. Credit Risk Analyst > "It can get expensive if you need access to premium features thus affecting its viability for small teams." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6517857) VR Verified Reviewer Project Coordinator > "Using Smartsheet was an excellent way to think through the various tasks of a project, set deadlines / goals, and loop in teammates to better collaborate..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6592092) AB Alanna B. Rebate Programs > "Users can accidentally input work and forget to save leading to lost worktime and need for double checking." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6515301) DL DONIA L. Project Manager > "The Gantt timeline actually assists me to monitor dependencies and dates become dynamic when tasks are moved." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6847096) MJ Michael J. Digital Marketer > "UI feels a bit plain at first, and key features like dashboards or workflows need a paid plan." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6806619) Julieann L. Office Manager Project Assistant > "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7097130) TA Tim A. Strategic Operations Director > "The permissions system can be a bit cumbersome." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6855849) PB Phoebe B. Payroll Manager > "I like the real-time updates and feature to collaborate with other coworkers." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7058344) JA Jacqueline A. Quality Assurance Specialist > "This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) SN Sharon N. Payroll and Billing > "It helps that each sheet can be easily viewed in a few different ways." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7064906) MB Mark B. IT Manager > "Before its implementation, middle managers used to waste a lot of time performing routine tasks and operational activities of low value to the company." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6729489) JA Jacqueline A. Quality Assurance Specialist > "The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6535471) MA Mohammad A. Senior Claims adjuster > "At the beginning, it was a bit confusing to understand all the features." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7132464) FP Fernando P. Administrative > "The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6540372) RG Roman G. Information Technology Audit > "Could become a bit costly if you start to add additional ad-ons (for example time tracking)" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6771415) ZA Zafar A. Country HSE manager > "Using it as tracking tool for actions makes it very easy to use and in a recognizable platform that you won’t find it hard to learn" [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7112515) JL Jianming L. Senior program officer > "I'm not sure if it is a Smartsheet function or my Email intake system, but the way the notifications are sent, it's all in a single email rather than..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6114926) JA Jon A. Chief Executive Officer > "It has been phenomenal at taking purchasing requests from 10 sales reps and over 300 vendors and communicate this down to a simple system for our Planner. " [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6339124) OA Onome A. Operation Manager > "Areas of improvement encompass a learning curve, potential costs, compatibility challenges, limited support, feature overload, and customization..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___4914716) Samuel K. owner > "It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files." [See full review](https://www.capterra.com/p/79104/Smartsheet/#GetApp___6435564) SS Sarah S. Land Acquisition Admin > "Sometimes the functionality seems limited." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6842737) JL Jonathan L. Clinical Quality Assurance Manager > "creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6454692) NR Nuria R. Community Manager > "Sharing still my disapoint part." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___7049651) ML Mor L. Senior Presales Engineer > "Smartsheet dashboards are very advanced, I loved the ease of customization and linking them to multiple data sources to display metrics in an organized..." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6637570) EP Eleni P. Project Manager > "You also can't track resourcing that changes over time." [See full review](https://www.capterra.com/p/79104/Smartsheet/#Capterra___6579669) [View Reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/) PJ Pawan J. Subject matter expert > "We use jira to collaborate with various software developers in order to create new exciting edutech tools for students" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3595534) OS Omar S. Deveopler > "Due to my habit of sending and referencing tickets across Slack, the lack of the ability to copy the URL to the clipboard makes this..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3588663) PK Parth K. Web Developer > "It is a strong and customizable platform that provides a number of tools and services to support DevOps procedures." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___4659214) PP Piotr P. QA Automation Engineer > "Also, if users need new functionality, it can be reported in the Jira forum, which is tracking similar requests - unfortunately, a lot..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3639224) PK Parth K. Web Developer > "It provides a useful and effective technique for developing, delivering, and overseeing cloud-based applications." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___4659214) EV Edwin V. Lead developer > "Sometime it can be very slow when a lot of users using this portal. Or when there is a bug in a new version of jira when we cannot..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3640275) Naresh P. Software Engineer > "The integration with other software keep everything at same page, whether the update after code deployment and alarm setter." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3690677) PJ Pawan J. Subject matter expert > "It is difficult for a non technical person to monitor the activity of the devops team specially during integration of an new software..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3595534) LM Lukas M. CEO > "I especially like the multiple hierarchies of tickets with subtasks, which e.g. GitLab has not implemented as good." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3559022) LM Lukas M. CEO > "You shouldn't use Jira with a very low powered pc, because performance is a bit bad in those cases" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3559022) SS Simon S. Software Engineer > "Working on jira is very easy, and makes all the work organized, I like to use it because it keeps track for everything, every ticket..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3563419) OS Omar S. Deveopler > "It is generally a good app, but it lacks the most basic feature, requiring me to use a laptop instead." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3588663) DA Denis A. realisateur > "makes it easy to manage a team and helps each developer to keep track of everything they do and also to communicate with the team." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___4378268) MB Madhav B. CTO > "Layers of different UI is a bit jarring and setting up things is very hard." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3536350) TC Thibaut C. Software engineer > "It's adapted to every role in the team (developer, project manager…) and every one can use it in the way they need it the most" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3632515) PK Parth K. Web Developer > "When there are many users using this portal, it could be very slow." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___4659214) SA Suraj A. Front End Web Development Lead > "Have been using Jira for more than 5 years, One thing that I liked about this is that evolved with the changing demands of the IT..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3472623) HH Hira H. Content Writer & Social Media Executive > "There may be some standard source code that one organization has that another wants to use, and it is unfortunate that there is no..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3130244) HH Hira H. Content Writer & Social Media Executive > "I also like the fact that Jira has the ability to have a 100 foot view of the work being done in the organization and at the same time..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3130244) BK Benjamin K. Account Executive > "This is difficult for first time users to understand where to go to submit a ticket, how to do so, and which fields to use" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3444796) VR Verified Reviewer Backend Developer > "It has a lot of essential features that help me manage my tasks as well as keep track of all the new features we've implemented and..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3407685) VR Verified Reviewer Software Engineer > "The thing that frustrates me the most about this software is the way it uses two different rich text editors—one for creating tickets,..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2421958) LR Luana R. Product Manager > "I can better organize my work flow, and make our day to day more agile." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3634031) Sourabh S. Software Developer > "The options available to format the comments on an issue are limited and not very intuitive." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3071094) AB Adam B. Senior UI/UX Designer > "As a designer, I use Jira to work with product manager and developers to collaborate for product development and it's been great to us..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3168427) BK Brian K. Sr Program Mgr > "However when I needed to do something that was not out of the box it was very cumbersome and required a lot of my time." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3275370) Sourabh S. Software Developer > "The inbuilt SLA management and the option of integrating it to third party alert and notification software is impressive." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3071094) PK Prince K. Senior Consultant > "One thing I've always disliked about Jira is the lack of UI customization such as applying themes or having certain sections stand out..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2357070) Sourabh S. Software Developer > "The ability to create custom queues and automatically re-direct issues to these queues saves a lot of time." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3071094) VR Verified Reviewer Product Manager > "Horrible UI" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3603883) VR Verified Reviewer Marketing and Graphics Coordinator > "The ability to provide feedback has also been awesome for tracking any comments and or suggestions within our team and remote workers." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2974148) HH Hira H. Content Writer & Social Media Executive > "I don't think it's great that Jira roles aren't shared across the company." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3130244) MK Michael K. Executive Producer > "I have received good feedback from my software development team but as a business project management tool, there may be a better..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3596347) PJ Prateek J. DevSecOps Engineer > "Cost is a bit higher, difficult for the small team to use" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2968609) VR Verified Reviewer Senior Android developer > "i really was amazed when i began working with jira,it has alot and i mean alot of features. As a developer the most important for me..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3273495) MS Mark S. Teacher > "Instructions I found online did not solve the issue and many other people seemed to complain of the same thing." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3376504) SB Sivajee B. Software Developer > "We can do lots of project management things with Jira." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3691359) CD Charlotte D. Delivery Manager > "It seems as though JIRA integrates with a (soon-to-be) outdated version (might be using the wrong words) of Azure DevOps that my team..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2411106) SB Sivajee B. Software Developer > "The customization and features it has are awesome." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3691359) VR Verified Reviewer Data Science Consultant > "UI is a little difficult to maneuver across. " [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3137896) Carlos David M. Technical Team Lead > "Overall I'd say that JIRA has been a key part of the success of almost every IT project for which I have been part during my 12+ years..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3793398) SB SIMON B. Software developer > "Some developers I have worked with find Jira with confusing user interfaces, it's hard to find tasks assigned to a particular..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2781639) NS Nirav S. Manager > "Works like bug tracking tool" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3687215) MS Mark S. Teacher > "Overall I would not go back to Jira simply because some of the simpler things never worked." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3376504) AA Arshad A. Database Administrator > "We use it for project managment with our code repository linked to it and its working excellently for us." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3442117) CC Carla C. Ecomm Director > "It's just sparse and less user friendly." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3302449) EV Edwin V. Lead developer > "Great connection with other applications like confluence." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3640275) RW Russell W. Manager > "Eventually, the system seemed unwieldy and took too much time and effort for everyone to follow the requirements and rules of the..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2420768) Reunaldo P. Senior Data Analyst > "The feature of Open DevOps that I enjoyed the most was its versatility." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___4625766) DW Darrell W. CEO > "Sometimes it is a little difficult to find a feature or function." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2420851) NS Nirav S. Manager > "Jira is a very popular tool amongst product managers and developers." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3687215) CK Camille K. Mathematical Modelling Analyst > "I believe that JIRA has a lot of functionalities that I don't use because I don't know how to and probably the feature itself was not..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2415386) Sourabh S. Software Developer > "It has great audit trail tracking and can act as a source of truth for all parties involved." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3071094) VR Verified Reviewer Software engineer > "There's so many features, that it can be hard to figure out how to do one specific thing." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2680818) PP Piotr P. QA Automation Engineer > "Bug and task tracking are easy and quick." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3639224) RK Roshni K. employee > "Collaboration feature is missing" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2581482) KS Kritika S. Director of Operations > "We love the detailed reporting of the project management which shows the involvement of every stakeholder in it." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2999115) VR Verified Reviewer Customer Experience Manager > "Quite expensive and all add-ons cost extra" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2752313) Saif R. Social Media Marketing Manager > "The user friendly tool for planning and tracking the project and easy to identify the next ongoing model for the team members." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2910892) DC Debodirno C. Member of Technical Staff > "The dashboards are not fast." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2445225) SB Sivajee B. Software Developer > "It's a one tool every developer knows and one tool everyone should use" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3691359) RK Roshni K. employee > "In the beginning it is difficult to get used to it." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2581482) NS Nirav S. Manager > "Efficient project management tool" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3687215) SsC Sandeep sekhar C. Technical project manager > "Its not business friendly." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2258645) Dilip J. Software Developer > "JIRA is one of the best known software used to develop and track software using the Agile method." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3338811) BT Boris T. Manager > "It is hard to set up the first time." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2752964) [View Reviews](https://www.capterra.com/p/267175/Open-DevOps/reviews/) ## User interface 4.49 (3,507) [Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/) 4.47 (273) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Smartsheet Top features 41/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/79104/Smartsheet/#features) Open DevOps 19/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/267175/Open-DevOps/#features) ### Recognition Smartsheet is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Open DevOps ### Deployment & support Smartsheet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Open DevOps Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Smartsheet - By Smartsheet - Located in United States - Founded in 2012 Open DevOps - By Atlassian - Located in United States - Founded in 2013 ## Popular Comparisons [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,242)](https://www.capterra.com/p/169607/Clockify/reviews/) $12/month Price $4.99/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/79104-169607/Smartsheet-vs-Clockify) [Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/)[4.47 (273)](https://www.capterra.com/p/267175/Open-DevOps/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) Contact vendor for pricing Price $7.91/month 4.4 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-267175/JIRA-vs-Open-DevOps) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) $12/month Price $7.91/month 4.3 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-79104/JIRA-vs-Smartsheet) [Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/)[4.47 (273)](https://www.capterra.com/p/267175/Open-DevOps/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,242)](https://www.capterra.com/p/169607/Clockify/reviews/) Contact vendor for pricing Price $4.99/month 4.4 Features 4.6 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169607-267175/Clockify-vs-Open-DevOps) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $12/month Price $10.99/month 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/79104-184581/Smartsheet-vs-Asana-PM) [Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/)[4.47 (273)](https://www.capterra.com/p/267175/Open-DevOps/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Contact vendor for pricing Price $10.99/month 4.4 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/184581-267175/Asana-PM-vs-Open-DevOps) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) $12/month Price $9/month 4.3 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/79104-147657/Smartsheet-vs-monday-com) [Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/)[4.47 (273)](https://www.capterra.com/p/267175/Open-DevOps/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) Contact vendor for pricing Price $9/month 4.4 Features 4.5 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-267175/monday-com-vs-Open-DevOps) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/) $12/month Price $5/month 4.3 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/79104-211559/Smartsheet-vs-Trello) [Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/)[4.47 (273)](https://www.capterra.com/p/267175/Open-DevOps/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/) Contact vendor for pricing Price $5/month 4.4 Features 4.3 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/211559-267175/Trello-vs-Open-DevOps) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) vs 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