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Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.
With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.
The visualization is very great. It is algo good for problem solving tracking tool, communication, project management, people recognition, continuous improvement ideas tracking tool, etc.
I miss the overall definition of "project" which makes it more difficult to group sheets that belong to the same project and to get an overall view on all our running projects.
Excellent - best software - been looking for suitable solutions for years and now can use smartsheet for just about everything.
I can't say there is anything I dislike about Smartsheet. It is limited only based on how it can't support overly specific documents that align with overly specific projects.
I love the ability to see progress in real time through dashboards and diagrams, which allows me to have a clearer vision of all aspects of the project.
Gets frustrating going back and hiding 20 columns again afterwards.
Overall I had positive experience with Smartsheet. The software is praised for its flexibility and real-time collaboration features, which help teams work together more efficiently.
It's also sometimes difficult to tell where user error plays a role in mathematic mistakes. I'd like to see more effort put into these areas.
It is very stable and a pleasure to work with. The REST API Developer Guide is very welcome and usefull.
Overall this forced upgrade has been very inconvenient for us.
Awesome, it is easy and customizable. It can save data and keep record of interactions with our clients.
The product is so embedded in all that we do and are and with a lack of comparable products to move to, we feel like we are trapped and forced into paying the new prices every year.
I like the way the software allows one to customize it to your own specification and also the ability to integrate it with a variety of software for better performance.
It could be confusing to use at first, requires some time to get used to it.
Ease of use, and also how complete the software is. Amazing everything you can do in Salesforce.
I don't like that we are being forced to switch to Lightning.
Kendrick N.: Hi. My name is Kendrick, owner of Kennys Kitchen LLC. I give Smartsheet five out of five. The product I used was Microsoft Excel. I actually created my own sheets, so I was really doing everything myself. And one day I said, "You know what? Someone should be able to help you." I went searching, found Smartsheet; best decision I ever made. Inventory, scheduling, day-to-day operations, checklists, everything I need in one, which is what most businesses like. Getting started with Smartsheet was too easy. All I really had to do was enter my email address and sign up. I did start with the free trial, and the free trial went on for 30 days, but during that free trial, I just couldn't let it go and I've been using it ever since. Recommendations for anyone else using Smartsheet; stick with it for a while. Browse, explore, and look. You'll find what you need for your business, and that's no lie.
Rod S.: Hi, my name is Rod, and I work for an FMCG company with 500 plus employees here in Australia. For our use with Salesforce Platform, I'd absolutely give that a score of five out of five. Before we moved to Salesforce Platform, we used a front-end tool called StayinFront, and we moved from that to Salesforce Platform because StayinFront was unable to be shared with the broader business from a reporting and data access sense. We chose Salesforce Platform because of the ease of customization and the ability, through the permissions, roles, and profiles, to be able to give appropriate data access and information flow to all areas of the business and users that needed it. Bringing Salesforce into the business and going through the build and onboarding process with all of the users was very, very simple. The usability of the platform is really easy for most users to grasp when the functionality is all very intuitive. For anybody out there who's considering moving to Salesforce Platform, I would absolutely recommend it. The customization ability of the platform, the usability of the platform, and the ability to report on any data field within the platform makes it all a really good CRM for being able to track and invest in your customers.
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