Practice Director EHR vs MaximEyes: Which is a better fit?

Fortunately, a friend recommended Practice Director, and choosing this software turned out to be the best decision that I made when opening the practice.

This system is the worst I have ever encountered.

The staff at Practice Director have been great. I liked that I had a specific support person.

Data availability - From my standpoint, this is the most frustrating part.

Ease of use, Excellent customer service, user friendly.

Too numerous to mention. In my view, this EMR's inefficiencies are a threat to a practice.

Overall it has been very stable and easy to run from an infrastructure/IT point of view. Staff picked it up quickly and its hard to remember what it was like when we still used paper records.

We have changed the flow of the office using Practice Director to have staff input data because it is such a drain on time. Even pulling up a schedule for the right doctor is incredibly frustrating.

They continue to improve and now have what looks to be an outstanding product with a continuous commitment to the best customer service out there.

My biggest problem is my limited understanding of computer/software issues. This makes it difficult for me to explain problems when they are occur.

It has been a good choice to go with maximize. They have the best customer service or any EHR I have worked with and that is key for success with any EHR.

I hate all the pop up windows when opening up MaximEyes. It takes forever to load on our computers.

The customer service team is always pleasant and helpful and all of the staff appreciate that.

Their old Filemaker database application is out-of-date and causes many development and deployment problems.

The support is amazing and they do a great job walking us through the difficult world of EMR.

Only con I can think of is on very rare occasions the system may lag & that could always have to do with our internet connection.