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All-in-one EHR, practice management, patient engagement, image management, and optical point-of-sale software for optometrists and ophthalmologists.
Optometry solution that helps eye care centers of all sizes manage POS transactions, online records, patient engagement, billing & invoicing and reporting.
They continue to improve and now have what looks to be an outstanding product with a continuous commitment to the best customer service out there.
My biggest problem is my limited understanding of computer/software issues. This makes it difficult for me to explain problems when they are occur.
It has been a good choice to go with maximize. They have the best customer service or any EHR I have worked with and that is key for success with any EHR.
I hate all the pop up windows when opening up MaximEyes. It takes forever to load on our computers.
The customer service team is always pleasant and helpful and all of the staff appreciate that.
Their old Filemaker database application is out-of-date and causes many development and deployment problems.
The support is amazing and they do a great job walking us through the difficult world of EMR.
Only con I can think of is on very rare occasions the system may lag & that could always have to do with our internet connection.
The excellent help in answering all our questions on how to best use the program. The staff who help who are very patient and clear in solving all our problems.
The customer service is horrible. We don't have time to call every time there's a problem, which is daily.
I really am in great appreciation of our Customer Service Relations Analyst. She always is finding a way to help me with some program issues, which I haven't had that many.
This software is a terrible electronic healthcare software. Every year we have tried to attest to meaningful use (now MIPS) and the software does not work.
As for the vendor, the support has been excellent. Any issues I have run in to (very little by the way), have been resolved very quickly.
We had an earlier version of this program, and that was bad.
I think that its such a powerful tool to have that no matter what you are using it for, whether its for exams or practice management or both, you will find it very useful and easy to use.
If you don't take time and really learn how to manipulate MVE you will be dissatisfied. Thinking that you are going to buy this and it will magically read your mind will lead to big unhappiness.
MaximEyes
Top FeaturesMy Vision Express
MaximEyes
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My Vision Express
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