MaximEyes vs Compulink Healthcare Solutions: Which is a better fit?

They continue to improve and now have what looks to be an outstanding product with a continuous commitment to the best customer service out there.

My biggest problem is my limited understanding of computer/software issues. This makes it difficult for me to explain problems when they are occur.

It has been a good choice to go with maximize. They have the best customer service or any EHR I have worked with and that is key for success with any EHR.

I hate all the pop up windows when opening up MaximEyes. It takes forever to load on our computers.

The customer service team is always pleasant and helpful and all of the staff appreciate that.

Their old Filemaker database application is out-of-date and causes many development and deployment problems.

The support is amazing and they do a great job walking us through the difficult world of EMR.

Only con I can think of is on very rare occasions the system may lag & that could always have to do with our internet connection.

Great customer service, extremely responsive, talented trainers made the transition easy. Day-to-day use is worry-free and super intuitive.

Updates that are released with errors. It is frustrating to upgrade to a new release and have to learn all the new features and then have to call support several times to report and fix errors.

I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments.

You were limited on the number of charts you could work on at the same time. The scheduling system was awkward and difficult to maneuver.

My favorite part of the software is the ability to track. There is no question that our revenues are increased because we are better organized.

IT support struggles in troubleshooting and fixing problems that need to be fixed. These delays have likely cost us thousands of dollars in employee hours.

Nicole N

Licensed Clinical Psychologist

The customer support in particular has been extremely helpful and the electronic billing capabilities are very strong and for the most part, user friendly.

The ledger can be confusing and the receipt for the patient is hard to understand for staff and patients.