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All-in-one EHR, practice management, patient engagement, image management, and optical point-of-sale software for optometrists and ophthalmologists.
Our target market is Ophthalmology practices however we also serve Optical shops and billing consultants as well. We would not want to sell to an optometry office that doesn't have any MDs.
They continue to improve and now have what looks to be an outstanding product with a continuous commitment to the best customer service out there.
My biggest problem is my limited understanding of computer/software issues. This makes it difficult for me to explain problems when they are occur.
It has been a good choice to go with maximize. They have the best customer service or any EHR I have worked with and that is key for success with any EHR.
I hate all the pop up windows when opening up MaximEyes. It takes forever to load on our computers.
The customer service team is always pleasant and helpful and all of the staff appreciate that.
Their old Filemaker database application is out-of-date and causes many development and deployment problems.
The support is amazing and they do a great job walking us through the difficult world of EMR.
Only con I can think of is on very rare occasions the system may lag & that could always have to do with our internet connection.
The clinical aspect of the ophthalmology-specific software was good to very good, and the product also incorporates patient scheduling and some billing functionality.
Worse than that the company was barely able to offer support and management, it was also arrogant and unresponsive. They seemed to know that they had you and that was it.
Get a DEMO you will love it. It is so user friendly and the reporting is great.
The are no more files to pull or lose. The system automatically bills for services as they are charted, so there are no lost charges.
The support team and training are the best. This is the most user-friendly software I have ever had the opportunity to use.
The software updates are very poorly rolled out. There is no communication about what they are taking away and what they are adding.
We have been working with management of KeyChart since 1989, back in the days of PRISM Data Systems. They are wonderful reliable people.
Every time they perform an update, whether it's designed to address Meaningful Use or fix a known problem, the software's performance suffers in the most negative and impacting ways.
MaximEyes
Top FeaturesmyCare iMedicWare
MaximEyes
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myCare iMedicWare
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