# Compare Toluna Start vs UmfrageOnline 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Toluna Start and UmfrageOnline based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/79183-201674/PanelPortal-vs-Enquetes-Maken

---

# Toluna Start vs UmfrageOnline Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Toluna StartUmfrageOnline2/4 selected

[Toluna Start](https://www.capterra.com/p/79183/PanelPortal/)[4.2 (82)](https://www.capterra.com/p/79183/PanelPortal/reviews/)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.6 (1,549)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

[## Toluna Start](https://www.capterra.com/p/79183/PanelPortal/)[4.2 (82)](https://www.capterra.com/p/79183/PanelPortal/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

NM

Based on [82 reviews](#user-reviews)

Positive

66

Neutral

10

Negative

6

[## UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.6 (1,549)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting Price

$35.00/month

Value-for-Money

3.9

Functionality

4.5

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

CN

DD

DD

Based on [1,549 reviews](#user-reviews)

Positive

1,506

Neutral

37

Negative

6

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### SurveySparrow

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* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

90%

of reviewers  
rated it above 4 stars

* * *

### Constant Contact

4.3 (2,911)

* * *

Starting Price

$12.00

Usage Based,Per Month

Free Trial

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User rating

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rated it above 4 stars

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### Zoho Survey

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Starting Price

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User rating

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of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Tremendous

4.8 (453)

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$0.00

Flat Rate

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Free Version

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User rating

98%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 8,706 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Multiple Question Types

NA

Customizable Questions

5.0

Survey Builder

4.0

Data Security

NA

Anonymous Feedback

NA

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.5

Survey Builder

4.7

Data Security

NA

Anonymous Feedback

NA

User satisfaction

User satisfaction

4.2

User reviews[82](https://www.capterra.com/p/79183/PanelPortal/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.2

Customer support

4.3

User satisfaction

4.6

User reviews[1,549](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

As a leading source for actionable insights, we help market researchers, insights professionals and brands anywhere in the world make clearer and better business decisions that drive business results.

Best for

Businesses owners wanting to create and carry out customer surveys.

## User reviews

Pros & cons

NM

Nedys M.

Management Secretariat

> "It gives you the opportunity to collect points through surveys, games, and discussions with the Toluna community which you can exchange for..."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___6007156)

Thando K.

Purchasing Manager

> "They don't pay the vouchers and cash and their policy says it takes 1 to 3 weeks,you get automated message when you write to them."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___7052549)

NM

Nedys M.

Management Secretariat

> "The community is very nice, there is a lot of interaction and respect for each other's opinions."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___6007156)

LPK

Lakshmi Priya K.

Freelancer

> "Sometime I experience frequent disqualifications from surveys after investing time, which can be frustrating."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___6327673)

BD

Brenda D.

Teacher

> "The survey gives you the opportunity to give real answers that can impact products in every consumer area such as shampoo, video gaming and..."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___2223116)

NM

Nedys M.

Management Secretariat

> "When you take some surveys you are immediately disqualified or even worse when you have already invested a lot of time, you are removed from..."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___6007156)

JL

Jason L.

Technician

> "As a client I would have to say its very useful as the filters are extreme."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___2094448)

VR

Verified Reviewer

Freelancer

> "I just don't like the idea of me as a panelist and taking much time answering the questions and in the middle of the survey i will be..."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___3424673)

JL

Jason L.

Technician

> "The email communication is professional."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___2094448)

RD

Rossella D.

teacher

> "The surveys always start with a series of qualifying questions, and after a few, 90% of the times you're not eligible for the survey,even..."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___2339430)

FE

Floremie E.

Billing Officer

> "My over all experienced with this features it was wonderful."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___2750988)

BD

Brenda D.

Teacher

> "On several occasions I felt like I was halfway done with a survey only for it to go back to the home page and inform me there were enough..."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___2223116)

JL

Jason L.

Technician

> "The software is easy to use."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___2094448)

BD

Brenda D.

Teacher

> "I also have received an error message after completing the survey a couple of times resulting in a loss of the promised reward."

[See full review](https://www.capterra.com/p/79183/PanelPortal/#Capterra___2223116)

[View Reviews](https://www.capterra.com/p/79183/PanelPortal/reviews/)

Not enough reviews

## User interface

[Toluna Start](https://www.capterra.com/p/79183/PanelPortal/)

4.24 (82)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

4.63 (1,549)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Toluna Start

Top features

23/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/79183/PanelPortal/#features)

UmfrageOnline

15/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/201674/Enquetes-Maken/#features)

### Recognition

No recognitions have been awarded to Toluna Start

No recognitions have been awarded to UmfrageOnline

### Deployment & support

Toluna Start

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UmfrageOnline

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Toluna Start

-   By Toluna
-   Located in United States
-   Founded in 2000

UmfrageOnline

-   By enuvo GmbH
-   Located in Switzerland
-   Founded in

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