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Small & mid-size nonprofits. Pricing: Up to 2,500 records - $45/mo, Up to 5,000 records - $60/mo, Up to 10,000 records - $75/, Up to 20,000 records - $90/mo. 10% Discount if paid yearly (all plans).
Nonprofits, NGOs, associations, civic sector organizations, mission-based organizations, event management, political and campaigning groups.
Logical functionality, most bang for the buck, superb customer service, ease of reporting, simplicity of gift upload, great synchronization with other vendors (Constant Contact and We Pay).
There are so many other features that could be included that would make this star star product but sadly they are missing.
Generous free trial period, helpful initial startup pointers, intuitive and easy to set up and use, fast and robust reporting, secure cloud hosting, great value.
The UI is probably the worst thing about it. It has a very out-dated look compared to a lot of newer website applications.
It is also flexible so that you can easily customize it to work for your own context. Their customer support is amazing; it is personal and responsive.
All the questions and problems I have had have been dealt with via their knowledge base, online training documentation and videos and their periodic online group training sessions.
The program is very mature and has almost every feature that you would need as a non-profit. There is good documentation and support is excellent from LGL.
This is in part due to a multi-audience setup and limit on the number of available contacts in Mail Chimp - which is a problem with Mail Chimp and not entirely due to LGL.
Excellent event registration and membership management at a price that can't be equaled. Best of all, it works in and with our client's websites.
It was hard to upgrade if too many releases went by since you were supposed to do one at a time. I almost had a database disaster during one of the updates and lost a couple days to recover the data.
CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.
I have had some trouble using the scheduled mailings feature. Once the mailing didn't go out at all.
I loved how expansive the system was. I liked that I could use it as both a record of donors and donations etc. and as a way to process and track payments/money received.
That said, a person who understands the database can bypass the worst of it -- however, we could do this, and the closest competing product priced itself out of our reach by an excessive import fee.
The community is fairly responsive and keeps an active release cycle as well as an extension community which build meaningful extensions to functionality.
It's built on soon-to-be deprecated software, so investing in its deployment might be a little risky.
Ellie B: My name is Ellie. I am the Director of Development and Operations. I give Little Green Light, a three from a scale of one to five. For more ratings like this, please click below. Before Little Green Light, we had an Excel spreadsheet, which is a really unprofessional way to keep donor data. So there was no way to track movement or to add comments in a sensible way. We chose Little Green Light because it is one of the most affordable CRMs on the market. And a lot of nonprofits had recommended the program to us to use. Transferring data from a spreadsheet to a CRM is always a little challenging, but once we got the data into Little Green Light, it wasn't terribly difficult to learn. And I found the customer support really helpful. If you are considering Little Green Light, my recommendation's to you are to use the integrations to the fullest, so that may include Constant Contact or Stripe. Having those third-party applications connected to your database will make your life a lot easier.
Little Green Light
Top FeaturesCiviCRM
Little Green Light
CiviCRM
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