CiviCRM vs Giveffect: Which is a better fit?

Jonathan J

Owner

Excellent event registration and membership management at a price that can't be equaled. Best of all, it works in and with our client's websites.

Richard R

President

It was hard to upgrade if too many releases went by since you were supposed to do one at a time. I almost had a database disaster during one of the updates and lost a couple days to recover the data.

Jonathan J

Owner

CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.

I have had some trouble using the scheduled mailings feature. Once the mailing didn't go out at all.

I loved how expansive the system was. I liked that I could use it as both a record of donors and donations etc. and as a way to process and track payments/money received.

That said, a person who understands the database can bypass the worst of it -- however, we could do this, and the closest competing product priced itself out of our reach by an excessive import fee.

The community is fairly responsive and keeps an active release cycle as well as an extension community which build meaningful extensions to functionality.

It's built on soon-to-be deprecated software, so investing in its deployment might be a little risky.

We moved all our volunteer registration onto Giveffect and it has been a very positive experience. It's really great that we can direct supporters to our website to sign up as volunteers.

There are a few pieces that are only available in the upper tier, which is a bummer. Also, the number of administrators we can have is limiting.

Giveffect has been a life saver. It is easy to use and I love that the software has email capability, online giving, relationship management tracking and great reports.

They have actively ghosted us on the issue now and it is appalling.

Our data migration was seamless, campaigns are easily set up and customer service is literally at your fingertips. We are thrilled with the new system and love the ease and look of our new pages.

Our old systems were supposed to sync with each other but it was sloppy and didn't work that well in practice.

The software is user friendly, versatile, and always improving. The best part of working with Giveffect is the support staff, especially in the help chat.

We used Giftworks for our CRM and donation pages, very anti-intuitive system, difficult for donors to use and we got constant complaints from the donors.