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Blackbaud Raiser's Edge NXT vs CiviCRM: Which is a better fit?

Updated on December 29th, 2024
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Summary
Key features rated by users
Features selected based on 2,608 reviews from Nonprofit CRM users.
% Fit
High performer
Feature ratings
Donation Tracking
4.0
Donor Management
3.9
Contact Management
3.6
For Nonprofits
3.6
Fundraising Management
3.7
% Fit
Not enough reviews
Feature ratings
Donation Tracking
--
Donor Management
--
Contact Management
3.0
For Nonprofits
--
Fundraising Management
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User satisfaction
4.2
User reviews419
Ease of use
3.9
Functionality
4.1
Value for money
3.7
Customer support
4.1
4.0
User reviews39
Ease of use
3.6
Functionality
4.0
Value for money
4.1
Customer support
3.4
Price starts from
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Not provided by vendor
Free version
Free trial
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Not provided by vendor
Free version
Free trial
Best for

We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them.

Nonprofits, NGOs, associations, civic sector organizations, mission-based organizations, event management, political and campaigning groups.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-2c4bf365-1697-4698-1b5a-08d914d8e970
Josh H
CEO
5.0

Josh: My name is Josh. I am the founder and CEO, and I give Blackbaud NXT three out of five stars. For more reviews like this click below. Before using Blackbaud, the organization was using spreadsheets to keep track of the data, and this wasn't a very good use of time. They moved to Blackbaud for a robust fundraising platform. The reasons that this software was chosen was because it was the industry leader at the time it was chosen, that it offers a very robust fundraising platform, and that it offers a wide variety of features for the users to follow up with their clients and also to track donations of all different amounts and types. Because of how robust Blackbaud is, it is a harder one to integrate into the business and a harder one to implement, just because of the robust nature and the amount of fields and data that can be transported over to Blackbaud. [inaudible 00:01:04] one else who's in the market for a donation management system, I highly recommend looking at all the different options. Even though Blackbaud might be the premier leader, it's not meant for organizations of all sizes, especially for smaller organizations that can sometimes don't need all the robust features that big organizations do. There have come on the market, since that decision was made, a lot of players that we wish we would have been able to consider at the time. Just looking at price and looking at the feature comparison and where people see their organization growing within the next three years.

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1 Video
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5 screenshots
79192
2 screenshots

Blackbaud Raiser's Edge NXT

Top Features
45/50
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Calendar Management
  • Committee Management
  • Access Controls/Permissions
  • Ad hoc Reporting
  • API
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • CRM
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Forms Management
  • For Nonprofits
  • Fundraising Management
  • Grant Management
  • Interaction Tracking
  • Membership Management
  • Mobile Access
  • Real-Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management
See All features
Hide Nonprofit CRM Software Features -

CiviCRM

38/50
Show Nonprofit CRM Software Features +

Blackbaud Raiser's Edge NXT

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CiviCRM

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Blackbaud Raiser's Edge NXT
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CiviCRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Blackbaud Raiser's Edge NXT
  • By Blackbaud
  • Located in United States
  • Founded in 1981
CiviCRM
  • By CiviCRM
  • Located in United States
  • Founded in 2005
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