Volunteer Impact vs Zelos Team Management: Which is a better fit?

It is an excellent choice for charities, not-for-profits or any other businesses to have a VMS that can be highly customisable and offers excellent services.

I struggle to generate reports, there are no many options, it is confusing.

The portal is easy to navigate and all the functions are accessible and helpful. The best part is the customer services.

The only one I can think of was it is limited for volunteers, for event category or paid staff there are no options.

It's a great volunteer management software that makes the application process seamless and helps me keep track of volunteers.

I'll go in to make a simple report and get overwhelmed with the options to choose from, and I cannot remember which boxes to check to get just the right data.

The customer service is outstanding. Of course the application is in the cloud and has easy to use access for volunteers.

I was having an issue with an activity and could not determine why certain volunteers were unable to view the listing.

The overall experience has been great, the costumer service is amazing and I can't wait for all the new changes coming up in the app.

Pavel P

Volunteer

The biggest disadvantage was that it is not possible for clients or admins to chat directly with volunteers inside the app.

So I am glad I found Zelos and I am personally recommending to all other non profit orgs for improving scheduling part.

Additionally, we sensed a lack of an overview of users' activity levels (had to check every user one by one).

Hannele H

Arts manager

I love the simple, logical and easy-to-use interface for both admins and users. I also enjoy the help from team whenever necessary.

Hard to think of anything. Possibly the fact that you have to resort the list of team members by however you want to filter them every time you go to the list (no way to set a default).

Ave Gail A

CEO, Work and Organizational Psychologist

The best of all is customer service. Very fast reaction and also listening customers and improving constantly if to ask some new features or option that are relevant also for other customers.

Also an option to rebook onto a task if you have abandon it.