JewelMate Enterprise Retail vs Swim: Which is a better fit?

This program is very comprehensive and can be used to accomplish many tasks. The reports are an outstanding feature that make statistical analysis very easy.

In the end, as with any software program there are challenges. The question is how the company responds to the bugs or problems.

The ease of use is at the top of my favorites list. The reporting capabilities allow me to order properly, run time sheets, file sales tax and a host of other reports with a click of the mouse.

I am a very demanding, impatient person and Logic Mate lives up to my high standards.

Jewelmate is a great, easy to use software. Most of the jewelers I know here in the L.A. area use it and we're all more than satisfied.

The basic functions are a breeze; sales tax, POS, inventory, etc. There are some weak areas such as the "look up" feature the runs extremely slow to the point it is really not a usable function.

To me, it looks like a very powerful system and of course their service is almost flawless.

We wanted real-time access to our stores for all aspects, with a fully integrated platform that would increase productivity and reduce error rate.

Easy to use, user friendly and reliable software with wonderful customer service representatives available for me whenever I need additional assitance or have questions.

We found there were a few errors when stock information was originally transferred from RED and as stated, a few problems with the initial stockake.

Absolutely affordable, in fact, so affordable and full of great features that we considered taking it into the Office Supplies Industry.

I scheduled 2 walk-throughs to learn the program, but On Swim never called me. I emailed them numerous times to rechedule and I never received reply. Very disappointed in their lack of service.

Staff & management enjoy using the program, it is innovative with up to date technology. If you make the time to learn and enjoy the software you will be rewarded with the knowledge it delivers.

We were previously with another software company, and suffice it say that there were far too many problems with the system and with them to try to mention here.

The shortcuts for stock, customer and sales are also wonderful when your in a hurry. The reporting for any area in SWIM is very detailed and fast and great for marketing.

Early trouble with swim box, deemed a faulty item, replaced without fuss.