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Fleet Complete solutions are suitable for a variety of industries with fleets, equipment, and mobile workforces, including service, trucking, construction, oil & gas, delivery, and more.
Samsara is a proud technology partner to the largest and most complex operations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and government.
In the 3 months I have had access to fleet complete and its trackers I have been impressed with the overall reliability and effectiveness of the program.
Tried this service for the last year and was very unhappy with the overall experience. Horrible customization and service was non existent.
The customer service was very helpful and accessible. The real-time tracking is on point and the maps are great.
No pros to this system, only cons. They tried to copy another version only that they are failing miserably.
What I liked most was the ease of use. The dashboard was very user friendly.
Worst customer service I have encountered. After 2 months of attempting to address a unit not working, I requested an early cancellation.
With tracking in all vehicles, we had been able to use the tracking of not only location but asset speeds to help in an insurance claim that saved us serious money.
Terrible Product, Terrible Customer Service, Uncaring and Unresponsive to Valid Complaints.
The most useful feature is instant notifications by email or text when an alarm is triggered. GPS location displays are great, and access to video clips is outstanding.
The customer service is bad, they charge you even if they send you the incorrect equipment then refused to credit you account.
Our experience with Samsara has been very positive. The customer service has been extremely responsive when I've had a question or concern to help me resolve the issue.
Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features.
It also helps to keep an eye on the efficiency of my dispatching team and ensure that we are doing the best that we can as a company. I appreciate this service more than I can put into words.
This is the worst company on the earth!!!! Keep away.
We have had an excellent experience with our assigned representatives and appreciate the constant (automatic!) software updates and Samsara's dedication to meeting DOT compliance as it changes.
Also could not post a route larger than 20 stops, that is the limit built into Samsara, we can have routes with up to 30 stops in a day.
Kathy: My name's Kathy. I am the owner operator of KT Ventures. We are an environmental kitchen solution company. I would rate Samsara with a five. Before we used Samsara, we were using another product, and I can't remember the name of it. Was very limited in its application. I had a lot of trouble connecting. One of the other franchise owners in a conversation mentioned Samsara and I gave it a try, and have been really happy since then. I started using Samsara on a personal recommendation, but before I just pulled the trigger, I also researched them online and they seemed to get great reviews, very robust. The product had what I needed for my business. So, getting started with Samsara was really easy. I placed the order, the product came. Fortunately, my son is involved in the business and he and my husband are pretty good with mechanical, so getting it loaded, getting it installed in the vehicle was not a problem at all. We've since bought other vehicles and had to transfer the product, and that's been easy as well. I would definitely recommend Samsara. I can get on it whenever I need to. My business operates 24/7, so it's really important for me at two o'clock in the morning to know where my vehicles are. There is great tutorials, there is great customer support, if I have any questions. My rep contacts me all the time to see if I need anything else, if I need additional equipment, if I need any tutorials or training. Like I said, the best thing about it is the fact that I log in and everything is there and it's very, very user-friendly. So I would definitely recommend it whether you have two cars or 10.
Fleet Complete
Samsara
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