# Compare ActiveCampaign vs Buttondown 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ActiveCampaign and Buttondown based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/79367-10008721/ActiveCampaign-vs-Buttondown

---

# ActiveCampaign vs Buttondown Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ActiveCampaignButtondown2/4 selected

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

[Buttondown](https://www.capterra.com/p/10008721/Buttondown/)[4.8 (114)](https://www.capterra.com/p/10008721/Buttondown/reviews/)

[## ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

Based on [2,561 reviews](#user-reviews)

Positive

2,381

Neutral

118

Negative

62

[## Buttondown](https://www.capterra.com/p/10008721/Buttondown/)[4.8 (114)](https://www.capterra.com/p/10008721/Buttondown/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.5

Customer Service

4.9

Reviews Sentiment

Based on [114 reviews](#user-reviews)

Positive

108

Neutral

6

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 14,220 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

4.5

Newsletter Management

4.3

Email Tracking

4.5

Customizable Branding

4.3

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.8

Campaign Scheduling

4.8

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

\--

User satisfaction

User satisfaction

4.6

User reviews[2,561](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.3

Customer support

4.4

User satisfaction

4.8

User reviews[114](https://www.capterra.com/p/10008721/Buttondown/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.6

Customer support

4.9

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$9Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work.

Best for

Businesses and organizations who don't want to spend all day dealing with yet another tool. Thousands of businesses trust us because we're easy and reliable.

## User reviews

Pros & cons

CA

Christopher A.

Commercial Director

> "Its email management and powerful contact management capabilities are amazing, and this enables our commercial department to easily subdivide our..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7119596)

DM

David M.

Technical Support Engineer

> "I do not like the fact that deep segmentation and more sophisticated features require time to master; there are moments that I fear that I am not..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7062259)

BY

Brian Y.

Visa Consulting Specialist

> "My automated workflows make it simple to establish six-month follow-up sequences that will nurture clients through a waiting period for government..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7077855)

JP

Jonathan P.

CEO

> "I am using AC to send automated sequences to my leads, but I am not using the campaign features, and I am considering swtiching to another tool if I..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6456159)

GC

Graziana C.

Customer Operations Lead

> "I like the personalized nature of ActiveCampaign, something that gives specific messages to specific clients"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7079738)

LW

Laura W.

Marketing Coordinator

> "The customer support is so slow to fix pressing deliverability problems and the high pricing does not give us a good value."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7096080)

Dan J.

COO

> "ActiveCampaign offered cost-effective email marketing solutions where many other software could not compete price-wise."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7115517)

MW

Mona W.

CEO and Founder

> "a bit expensive from over 2000 Contacts on and sometimes mails have massive delays (especially when there is a mail flow with several mails in a row)"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6848971)

LH

Louise H.

Front Office Manager

> "ActiveCampaign metrics reports provide very useful insights about our campaigns that help us to evaluate their performances and make necessary..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

DB

Divan B.

Operations Manager

> "Also the agent "sent" a payment link for a monthly subscription, but when you follow prompts on the actual site to buy a license, that is not an..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440952)

LH

Louise H.

Front Office Manager

> "There are very impressive task automations in ActiveCampaign that allows us to automate the routine marketing tasks like email follow ups."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

DL

Dimitris L.

Team Lead

> "Decent product with awesome user interface that's unfortunately overshadowed by performance issues, increased downtime and a very poor customer..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375)

Jaden T.

Writer

> "It features so many tools that you can use to build email or SMS automations that can be triggered or respond to a customer's actions."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6321098)

MM

Maurizia M.

CEO

> "This pricing policy is to me very draining and it means that at some point I will be forced to change provider due to unjustified expenses."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6860028)

PC

Prachi C.

developer

> "Additionally, the comprehensive reporting and analytics tools provide valuable insights into campaign performance, helping to optimize marketing..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6406150)

PC

Prachi C.

developer

> "Additionally, the pricing structure can become quite expensive as the contact list grows, which might not be ideal for smaller businesses or those..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6406150)

RS

Rhea S.

Internal Sales Executive

> "ActiveCampaign gives us useful performance insights and reports that help us take informed actions to improve returns from our marketing campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6507695)

CH

Colleen H.

VP of Marketing

> "Everything takes TEN TIMES LONGER TO COMPLETE ANYTHING with Active Campaign than any other marketing automation/email system I have ever used in my..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

NM

Ngechu M.

Full-stack Developer

> "ActiveCampaign enables me to create, customize and send high volume outbound marketing emails."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6443094)

AG

Ana G.

Freelancer

> "I do feel that the account managers tend to be just glorified customer support, where they don't really help much and I still have to submit support..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6713971)

VR

Verified Reviewer

Sr People Ops

> "It's a secure way to ensure that processes happen correctly and the customer support team and implementation team always remained attentive to our..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628)

CH

Colleen H.

VP of Marketing

> "Non-intuitive, difficulty formatting, you are constantly searching for how to do things, and my favorite - just doesn't save what you are working..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

WH

Wilberth H.

Asesor Inmobiliario

> "The automatization tools are very useful and give me flexibility to design any strategy that is best for my business."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6871583)

AK

Aleksandra K.

Owner

> "Sometimes it is loading slowly and there are sometimes (not often) bugs when I want to change the text auf my Email."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6462302)

CN

Christophe N.

Thérapist

> "ActiveCampaign allows me to easily manage communication campaigns with my audience."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121)

AW

Andrew W.

Owner

> "Automation builder can feel clunky and knowlege base articles are often too sparse when you need step-by-step guidances"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6800369)

VR

Verified Reviewer

Sr People Ops

> "The email management tools allows us to have good control over our campaigns and contacts/prospects."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628)

CH

Colleen H.

VP of Marketing

> "Every time anyone on our team uses it, it never works properly and we lose information all the time (Customer Service was of no help in this area)."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

LH

Louise H.

Front Office Manager

> "It has helped us to attract and capture new customers by giving us an efficient platform to communicate with leads during campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

MH

Marcus H.

CEO

> "There are also occasional issues with reliability—some features don’t always work as expected. While this might not be unique to ActiveCampaign,..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

RM

Rachel M.

Digital Campaign Executive

> "The automation workflows are a game-changer, and the reporting tools are awesome for tracking your results."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6578401)

SM

Selena M.

Singing Coach

> "Eventually someone told me that it was an issue with a deep tech issue of the platform and that would take a lot of time to resolve."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "ActiveCampaign offers capabilities which allows me to automate marketing in real-time."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6493055)

KS

Kathryn S.

Owner

> "They continued to explain in increasingly simple language as though I just didn't understand how this was totally reasonable."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123)

BL

Billy L.

Operations

> "The segments and tag functions make it easy to split up a list of contacts into different categories and send out more personalised emails"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040)

DE

Duncan E.

Web Specialist

> "Now we have to spend time and money moving because we don't want to be held hostage with continual price increases and no viable options to..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6705737)

JM

Joao M.

Spinning Instructor

> "It has allowed us to automate the error-prone and tedious tasks making our work very accurate and less demanding."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440201)

HH

Hendrik H.

Marketing manager

> "Their customer service however is the worst I ever experienced. If you have a question, you have to open a chat and talk to people that don't know..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6452695)

KP

Khevana P.

Tech Lead

> "We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6503130)

ST

Sarah T.

Health Coach

> "sometimes I find it tricky to choose the right form and/or when having multiple tags for segmenting"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6644647)

FG

Fabrizio G.

Design Lead

> "This platform has the most profitable marketing campaigns management and monitoring capabilities."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7038963)

CO

Chris O.

President

> "The platform's visual design and user interface aren't quite as polished or modern as competitors like HubSpot."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6579310)

BL

Billy L.

Operations

> "Activecampaign is a great way to store a central contact list and send out marketing emails - that's what I use it for"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040)

DL

Dimitris L.

Team Lead

> "Our forms were not capturing leads for 4 months."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375)

BT

Bodamer T.

Foreign Language and Localization Administrator

> "It allows us to come up with personalized campaigns to capture a targeted audience."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6338693)

KS

Kathryn S.

Owner

> "Decent features but outrageous pricing practices."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123)

CN

Christophe N.

Thérapist

> "Thanks to the integration of artificial intelligence, this work is greatly accelerated for a truly professional result."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121)

DK

Dan K.

Founder

> "I want to downgrade and they won't let me until my next renewal in a year."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890)

JF

Joe F.

Associate Professor of Law

> "It allows us to strategize our marketing campaigns in order to make them more successful."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6720501)

DK

Dan K.

Founder

> "There are many issues: 1) the system has a steep learning curve."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890)

SM

Selena M.

Singing Coach

> "The customer support has been really helpful, they've given me all the time I needed to understand my problems and provide tailored solutions."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

ClJ

Céline J.

Social Media Manager

> "We also noticed that getting in touch with human support tends to be impossible."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6873052)

JM

Joao M.

Spinning Instructor

> "We have had it all right running our digital marketing campaigns with ActiveCampaign and the automations has taken a huge fight for us."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440201)

CB

Caspar B.

Digital Marketing Manager

> "Not easy to track UTM data through forms."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419)

Christina S.

Area Director of Sales

> "Powerful marketing analytical tools that gives accurate reports about campaigns performance."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6342026)

PK

Paulette K.

Credit Risk Analyst

> "The landing page builder feels a bit basic compared to similar tools."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6486875)

MH

Marcus H.

CEO

> "Additionally, the API is well-documented and versatile, offering seamless integration with other tools and platforms."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

FG

Francesco G.

Partner

> "the prices have gone up consistently without a serious improvement in features despite their position in the market, their integration with..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6114791)

Emma B.

Senior Director Product Marketing

> "We can now automate our email processes, keep closer tabs on our conversion rates, and reduce the time it takes to send out communications thanks to..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4969107)

SM

Selena M.

Singing Coach

> "It was good in many ways but the issue I described above was extremely frustrating and disappointing and is part of the reason I'm leaving."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

MA

Mitusha A.

Developer

> "ActiveCampaign has helped me gain leads via social marketing content and get the information on the internal Slack channel and Salesforce that is..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6061447)

Carlos P.

Key Account Manager

> "Sometimes the size of the source does not stay the same when you alter the path and when you view the source code, everything is just a single row,..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4850688)

MH

Marcus H.

CEO

> "The advanced automations are incredibly powerful, allowing for highly personalized and efficient workflows."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

RA

Rahman A.

Marketing Specialist

> "This can get a little messy, especially when you are dealing with  multiple campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853)

CC

Crystal C.

researcher

> "To further develop the general client experience, you can send customized messages to your site clients."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6481880)

CB

Caspar B.

Digital Marketing Manager

> "Bad usability and very buggy."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419)

JP

Jonathan P.

CEO

> "Useful tool to automate emails to leads and manage our sales process"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6456159)

MW

Michelle W.

Social Media Manager

> "Some automations did not work immediately for inexplicable reasons."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6358627)

RA

Rahman A.

Marketing Specialist

> "The integrated CRM also helped me maintain clean and responsive customer lists."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853)

SM

Selena M.

Singing Coach

> "So I gave up on that automation and others like it."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

John G.

Supply Chain Managing Officer

> "It helped us revolutionize our marketing strategies allowing us to have more result-oriented marketing efforts which has seen us grow our customers..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6012843)

NS

Niraj S.

Alliance Lead

> "UI feels outdated: Not as smooth as competitiors"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6710630)

MM

Maurizia M.

CEO

> "It's reliable in its stats and the way it avoids spam."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6860028)

BA

Brenda A.

sales leader

> "The lead management wasn't that great, or user friendly. If you added contacts, you had to remove old contacts - seems that could be better..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6234656)

CM

Cam M.

Sr. Director

> "The behavioral aspect of generating leads, tracking those engaged, and then heavy targeting our engaged users was key; that allowed us to feel as if..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___5025297)

CK

Colin K.

Nutrition Coach

> "Sometimes its A little bit slow and this can be quite annoying"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6341613)

GM

Gary M.

reviewer

> "The stage is a unique advantage in robotizing Client Experience (CX) for different perspectives like offers, lead magnets, bulletins, and changes in..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6130750)

HH

Hendrik H.

Marketing manager

> "You have to wait over a week to get any word from customer service."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6452695)

SM

Serene M.

Head of Production and Development

> "Availability of a wide range of free email templates is among the things I 👑 ActiveCampaign for."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6474322)

CB

Caspar B.

Digital Marketing Manager

> "Not easy to manage contact lists."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419)

[View Reviews](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

KM

Kolawole M.

Engineering Writer

> "The tool job is to help you craft emails and send them, it does it best."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6818969)

AK

Alexander K.

CEO and Founder

> "So it might be a cookie-setting issue or so, not sure. And there was incidence in August where emails were stuck in the "Draft" status and I didn’t..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___7003084)

DR

David R.

Towering Figure

> "The interface is beautiful and IT WORKS, the free analytics provided are just what I want, and the personal service is unmatched."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6466068)

SK

Scott K.

Owner, Engineer

> "One of the only things I've found missing so far is that I'd like an option to go back and schedule posts that were published before setting up..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___5025276)

ES

Ezra S.

Creator

> "The default templates and options are appropriate for most basic newsletters, and I was up and running in no time."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6405352)

CV

Cristiano V.

Director

> "There are same function that still need to be better implemented, I do not like that I can only dived the list in paid and free, and that on the list..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___4934503)

MC

Mags C.

Writer

> "I’ve been using Buttondown to write and distribute a personal newsletter — I take paid subscriptions, but it’s essentially a small-scale, stand-alone..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___5080566)

DR

David R.

Towering Figure

> "If a person signs up twice, the sign-up is simply ignored and I don't think the signer-upper gets notice either."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6466068)

EB

Eivind B.

Consultant

> "For people looking for a straight forward way to communicate with their audience, I think Buttondown gives the most straight forward way of doing so."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6424523)

TH

Thom H.

owner

> "A couple of the create/send interactions have what seem like an extra, confusing step in them."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6320060)

JW

Jenny W.

Writer

> "I feel like this is going to help cultivate a much more genuine connection with people who read my words."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6847345)

MS

Maggie S.

Therapist

> "Some of the language is a bit confusing for folks who don't have a coding background."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6673539)

DR

David R.

Towering Figure

> "I am not a huge user but I use it to sell artwork and promote shows, and it works."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6466068)

MT

Matt T.

writer

> "the pricing structure meant that I could not create two newsletters without paying a higher payment plan, despite both newsletters having a small..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6155502)

KM

Kolawole M.

Engineering Writer

> "Customization is solid, and the writing experience is smooth."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6818969)

BL

Ben L.

Writer

> "It doesn’t look like I’m able to use any analytics software."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6818711)

AW

Aaron W.

NA

> "I love being able to support handmade software that is built by people who care about quality and service."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6408709)

PI

Paul I.

owner

> "It is a little bit rough around the edges, as you would expect from any small shop with a complex product. But don’t get me wrong, this barely..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___4843256)

WD

William D.

Owner

> "Its focus on simplicity and privacy aligns with my values and allows me to concentrate on writing and sending emails. Whenever I needed help, support..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___4862966)

SV

Sylvia V.

Owner

> "A bit slower than our previous newsletter subscription co."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6478184)

VR

Verified Reviewer

Owner

> "I like the small personalized feel of the service, the \[sensitive content hidden\] and the communications. "

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6407760)

IC

Isabel C.

Author

> "I wish I could look at the list of my sent emails in descending order from email last sent to oldest email, but perhaps I have not figured out how yet."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6158287)

AW

Anne W.

writer

> "I appreciate the amount of control that Buttondown gives me over coding and appearance, while still making it easy to do things like add images and..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___4837303)

VL

Vincent L.

Sommelier

> "I've had to spend a lot of time to understand how to configure the whole thing."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6779012)

SC

Sascha C.

Consultant

> "Buttondown offers the easiest and fastest way to set up a regular newsletter."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6474742)

SN

Steph N.

Freelance Editor and Writer

> "I would like a way to select fonts and a means of centering the text, but, so far, I haven't discovered how to do so."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6308381)

EMA

E M A.

Author

> "I was amazed to even find a page about when and how Buttondown provides information to law enforcement - all platforms have a clause in their privacy..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6031295)

AR

Alis R.

author

> "A lot of this is my own ignorance; some of it might be helped with a little more explanatory text or even "explain it to me like I'm a five year old"..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6137072)

AM

Andrew M.

Owner

> "Clean design, but fully featured for all my email needs."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6485595)

RM

Rupert M.

CEO

> "I never got a response to my support emails!"

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6678783)

NH

Nate H.

inapplicable

> "Perfect. Plus the look of the site is super clean and distraction-free, it just says 'this is about the writing.'"

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6343499)

SM

Scott M.

Author

> "I don't really have any bug reports or problems worth mentioning."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6565038)

KH

Kate H.

Productivity Coach

> "I've reached out with questions a few times and \[sensitive content hidden\] has responded promptly and with really clear instructions."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6698722)

GA

Geoffrey A.

Proprietor

> "it is disappointing that most email clients trash carefully created CSS formatting tweaks."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6104650)

KC

Kevin C.

Self Employed

> "The editor supports writing in both rich text and Markdown modes, plus comes with a live preview."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6133093)

NR

Noel R.

Software Author

> "I've had some issues with styling of code snippets in different browsers"

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___5080104)

MK

Matthew K.

Strategy Partner

> "Simple yet powerful features like automation+ Wide range of subscription methods, including API+ Amazing support from the team"

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___5056181)

NS

Nora S.

Artist

> "This seems not good for the potential that people might forward the one they receive to others, and that that might come out hard to read on the next..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___4837101)

ER

Ed R.

Co-Founder and Principal

> "It was really straightforward to go from "Shall I start a newsletter?" to "Let's hit Send on my first email""

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6776437)

MF

Maria F.

Writer

> "Setting up a newsletter took a little bit of figuring out - but as it's my first newsletter, I can't compare and was on a steep learning curve in any..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___5030776)

ES

Ezra S.

Creator

> "It is a relatively simple platform, which is a godsend when starting out as an independent creator."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6405352)

JA

Johan A.

Board President

> "It took me a bit to figure out how to setup my custom send domain."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6181256)

DP

Dusty P.

Author

> "As a developer, I particularly like how easy the subscribe form is to set up and customize."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6668253)

RT

Ryan T.

Owner

> "My initial newsletter had a weird mobile formatting issue that I needed help with."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6181929)

AH

Alan H.

Owner

> "Pleasant, easy, and frustration free setup, use, and even upgrades to premium features."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6636757)

EMA

E M A.

Author

> "It's not very intuitive, which does create more of a learning curve for me as someone who isn't tech savvy than I might have on other platforms."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6031295)

RM

Rupert M.

CEO

> "Independent, simple user interface, RSS connection, relatively affordable."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6678783)

JC

Joe C.

Freelance Copywriter

> "It felt like every provider on the market promised a dozen features, but none cared about providing an easy, efficient, simple product."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___4837283)

SN

Steph N.

Freelance Editor and Writer

> "I've just begun to build my email list, and Buttondown makes it incredibly easy to add subscribers, prepare, and send each "campaign.""

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6308381)

JE

Jesse E.

Owner

> "The UI is buggy enough that it seriously detracts from my overall experience."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___4837688)

CM

Chris M.

Writer

> "Easy to use interface, simple to set up and get started, continuing addition of features to improve the product over time."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6574993)

AR

Alis R.

author

> "As well, I don't have the settings fully set up because I don't understand some of them."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6137072)

SN

Sophie N.

Musician

> "It feels intuitive, and it does everything I need it to do without overcomplicating things."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6768911)

AR

Alis R.

author

> "I found it difficult to set up in large part because much of the "language" is foreign to me."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6137072)

GA

Geoffrey A.

Proprietor

> "It is easy to work with, I use the RSS feed to trigger the creation of a newsletter email, have it sit in my drafts (so I can tweak it if need be) and..."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___6104650)

Cassidy W.

Software Engineer

> "The analytics are not very intensive."

[See full review](https://www.capterra.com/p/10008721/Buttondown/#Capterra___4922644)

[View Reviews](https://www.capterra.com/p/10008721/Buttondown/reviews/)

## User interface

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

4.56 (2,561)

[Buttondown](https://www.capterra.com/p/10008721/Buttondown/)

4.78 (114)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

ActiveCampaign

Top features

44/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/79367/ActiveCampaign/#features)

Buttondown

33/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/10008721/Buttondown/#features)

### Recognition

ActiveCampaign is recognized as a top-rated tool in 5 Capterra Shortlist reports

Buttondown

Best Value Email MarketingSoftware (2023) 

### Deployment & support

ActiveCampaign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Buttondown

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ActiveCampaign

-   By ActiveCampaign
-   Located in United States
-   Founded in 2003

Buttondown

-   By Buttondown
-   Located in United States
-   Founded in

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