# Compare ActiveCampaign vs Success.ai 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ActiveCampaign and Success.ai based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/79367-10013316/ActiveCampaign-vs-Success-ai

---

# ActiveCampaign vs Success.ai Features and Cost Comparison

Last updated April 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ActiveCampaignSuccess.ai2/4 selected

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

[Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.8 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/)

[## ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

Based on [2,561 reviews](#user-reviews)

Positive

2,381

Neutral

118

Negative

62

[## Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.8 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/)

Starting Price

$33.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [417 reviews](#user-reviews)

Positive

409

Neutral

4

Negative

4

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 14,252 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

4.5

Newsletter Management

4.3

Email Tracking

4.5

Customizable Branding

4.3

\--%Fit

Missing features

Feature ratings

Email Campaign Management

4.8

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

4.7

Customizable Branding

NA

User satisfaction

User satisfaction

4.6

User reviews[2,561](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.3

Customer support

4.4

User satisfaction

4.8

User reviews[417](https://www.capterra.com/p/10013316/Success-ai/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$33Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work.

Best for

Not provided by vendor

## User reviews

Pros & cons

CA

Christopher A.

Commercial Director

> "Its email management and powerful contact management capabilities are amazing, and this enables our commercial department to easily subdivide our..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7119596)

DM

David M.

Technical Support Engineer

> "I do not like the fact that deep segmentation and more sophisticated features require time to master; there are moments that I fear that I am not..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7062259)

BY

Brian Y.

Visa Consulting Specialist

> "My automated workflows make it simple to establish six-month follow-up sequences that will nurture clients through a waiting period for government..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7077855)

JP

Jonathan P.

CEO

> "I am using AC to send automated sequences to my leads, but I am not using the campaign features, and I am considering swtiching to another tool if I..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6456159)

GC

Graziana C.

Customer Operations Lead

> "I like the personalized nature of ActiveCampaign, something that gives specific messages to specific clients"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7079738)

LW

Laura W.

Marketing Coordinator

> "The customer support is so slow to fix pressing deliverability problems and the high pricing does not give us a good value."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7096080)

Dan J.

COO

> "ActiveCampaign offered cost-effective email marketing solutions where many other software could not compete price-wise."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7115517)

MW

Mona W.

CEO and Founder

> "a bit expensive from over 2000 Contacts on and sometimes mails have massive delays (especially when there is a mail flow with several mails in a row)"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6848971)

LH

Louise H.

Front Office Manager

> "ActiveCampaign metrics reports provide very useful insights about our campaigns that help us to evaluate their performances and make necessary..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

DB

Divan B.

Operations Manager

> "Also the agent "sent" a payment link for a monthly subscription, but when you follow prompts on the actual site to buy a license, that is not an..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440952)

LH

Louise H.

Front Office Manager

> "There are very impressive task automations in ActiveCampaign that allows us to automate the routine marketing tasks like email follow ups."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

DL

Dimitris L.

Team Lead

> "Decent product with awesome user interface that's unfortunately overshadowed by performance issues, increased downtime and a very poor customer..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375)

PC

Prachi C.

developer

> "Additionally, the comprehensive reporting and analytics tools provide valuable insights into campaign performance, helping to optimize marketing..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6406150)

MM

Maurizia M.

CEO

> "This pricing policy is to me very draining and it means that at some point I will be forced to change provider due to unjustified expenses."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6860028)

RS

Rhea S.

Internal Sales Executive

> "ActiveCampaign gives us useful performance insights and reports that help us take informed actions to improve returns from our marketing campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6507695)

PC

Prachi C.

developer

> "Additionally, the pricing structure can become quite expensive as the contact list grows, which might not be ideal for smaller businesses or those..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6406150)

NM

Ngechu M.

Full-stack Developer

> "ActiveCampaign enables me to create, customize and send high volume outbound marketing emails."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6443094)

CH

Colleen H.

VP of Marketing

> "Everything takes TEN TIMES LONGER TO COMPLETE ANYTHING with Active Campaign than any other marketing automation/email system I have ever used in my..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

VR

Verified Reviewer

Sr People Ops

> "It's a secure way to ensure that processes happen correctly and the customer support team and implementation team always remained attentive to our..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628)

AG

Ana G.

Freelancer

> "I do feel that the account managers tend to be just glorified customer support, where they don't really help much and I still have to submit support..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6713971)

WH

Wilberth H.

Asesor Inmobiliario

> "The automatization tools are very useful and give me flexibility to design any strategy that is best for my business."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6871583)

CH

Colleen H.

VP of Marketing

> "Non-intuitive, difficulty formatting, you are constantly searching for how to do things, and my favorite - just doesn't save what you are working on,..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

CN

Christophe N.

Thérapist

> "ActiveCampaign allows me to easily manage communication campaigns with my audience."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121)

AK

Aleksandra K.

Owner

> "Sometimes it is loading slowly and there are sometimes (not often) bugs when I want to change the text auf my Email."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6462302)

VR

Verified Reviewer

Sr People Ops

> "The email management tools allows us to have good control over our campaigns and contacts/prospects."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628)

AW

Andrew W.

Owner

> "Automation builder can feel clunky and knowlege base articles are often too sparse when you need step-by-step guidances"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6800369)

LH

Louise H.

Front Office Manager

> "It has helped us to attract and capture new customers by giving us an efficient platform to communicate with leads during campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

CH

Colleen H.

VP of Marketing

> "Every time anyone on our team uses it, it never works properly and we lose information all the time (Customer Service was of no help in this area)."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

RM

Rachel M.

Digital Campaign Executive

> "The automation workflows are a game-changer, and the reporting tools are awesome for tracking your results."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6578401)

MH

Marcus H.

CEO

> "There are also occasional issues with reliability—some features don’t always work as expected. While this might not be unique to ActiveCampaign, it’s..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "ActiveCampaign offers capabilities which allows me to automate marketing in real-time."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6493055)

SM

Selena M.

Singing Coach

> "Eventually someone told me that it was an issue with a deep tech issue of the platform and that would take a lot of time to resolve."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

BL

Billy L.

Operations

> "The segments and tag functions make it easy to split up a list of contacts into different categories and send out more personalised emails"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040)

KS

Kathryn S.

Owner

> "They continued to explain in increasingly simple language as though I just didn't understand how this was totally reasonable."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123)

JM

Joao M.

Spinning Instructor

> "It has allowed us to automate the error-prone and tedious tasks making our work very accurate and less demanding."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440201)

DE

Duncan E.

Web Specialist

> "Now we have to spend time and money moving because we don't want to be held hostage with continual price increases and no viable options to downgrade..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6705737)

KP

Khevana P.

Tech Lead

> "We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6503130)

HH

Hendrik H.

Marketing manager

> "Their customer service however is the worst I ever experienced. If you have a question, you have to open a chat and talk to people that don't know..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6452695)

FG

Fabrizio G.

Design Lead

> "This platform has the most profitable marketing campaigns management and monitoring capabilities."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7038963)

ST

Sarah T.

Health Coach

> "sometimes I find it tricky to choose the right form and/or when having multiple tags for segmenting"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6644647)

BL

Billy L.

Operations

> "Activecampaign is a great way to store a central contact list and send out marketing emails - that's what I use it for"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040)

CO

Chris O.

President

> "The platform's visual design and user interface aren't quite as polished or modern as competitors like HubSpot."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6579310)

BT

Bodamer T.

Foreign Language and Localization Administrator

> "It allows us to come up with personalized campaigns to capture a targeted audience."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6338693)

DL

Dimitris L.

Team Lead

> "Our forms were not capturing leads for 4 months."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375)

CN

Christophe N.

Thérapist

> "Thanks to the integration of artificial intelligence, this work is greatly accelerated for a truly professional result."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121)

KS

Kathryn S.

Owner

> "Decent features but outrageous pricing practices."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123)

JF

Joe F.

Associate Professor of Law

> "It allows us to strategize our marketing campaigns in order to make them more successful."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6720501)

DK

Dan K.

Founder

> "I want to downgrade and they won't let me until my next renewal in a year."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890)

SM

Selena M.

Singing Coach

> "The customer support has been really helpful, they've given me all the time I needed to understand my problems and provide tailored solutions."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

DK

Dan K.

Founder

> "There are many issues: 1) the system has a steep learning curve."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890)

JM

Joao M.

Spinning Instructor

> "We have had it all right running our digital marketing campaigns with ActiveCampaign and the automations has taken a huge fight for us."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440201)

ClJ

Céline J.

Social Media Manager

> "We also noticed that getting in touch with human support tends to be impossible."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6873052)

Christina S.

Area Director of Sales

> "Powerful marketing analytical tools that gives accurate reports about campaigns performance."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6342026)

CB

Caspar B.

Digital Marketing Manager

> "Not easy to track UTM data through forms."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419)

MH

Marcus H.

CEO

> "Additionally, the API is well-documented and versatile, offering seamless integration with other tools and platforms."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

PK

Paulette K.

Credit Risk Analyst

> "The landing page builder feels a bit basic compared to similar tools."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6486875)

Emma B.

Senior Director Product Marketing

> "We can now automate our email processes, keep closer tabs on our conversion rates, and reduce the time it takes to send out communications thanks to..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4969107)

FG

Francesco G.

Partner

> "the prices have gone up consistently without a serious improvement in features despite their position in the market, their integration with..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6114791)

MA

Mitusha A.

Developer

> "ActiveCampaign has helped me gain leads via social marketing content and get the information on the internal Slack channel and Salesforce that is..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6061447)

SM

Selena M.

Singing Coach

> "It was good in many ways but the issue I described above was extremely frustrating and disappointing and is part of the reason I'm leaving."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

MH

Marcus H.

CEO

> "The advanced automations are incredibly powerful, allowing for highly personalized and efficient workflows."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

Carlos P.

Key Account Manager

> "Sometimes the size of the source does not stay the same when you alter the path and when you view the source code, everything is just a single row,..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4850688)

CC

Crystal C.

researcher

> "To further develop the general client experience, you can send customized messages to your site clients."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6481880)

RA

Rahman A.

Marketing Specialist

> "This can get a little messy, especially when you are dealing with  multiple campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853)

JP

Jonathan P.

CEO

> "Useful tool to automate emails to leads and manage our sales process"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6456159)

CB

Caspar B.

Digital Marketing Manager

> "Bad usability and very buggy."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419)

RA

Rahman A.

Marketing Specialist

> "The integrated CRM also helped me maintain clean and responsive customer lists."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853)

MW

Michelle W.

Social Media Manager

> "Some automations did not work immediately for inexplicable reasons."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6358627)

John G.

Supply Chain Managing Officer

> "It helped us revolutionize our marketing strategies allowing us to have more result-oriented marketing efforts which has seen us grow our customers..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6012843)

SM

Selena M.

Singing Coach

> "So I gave up on that automation and others like it."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

MM

Maurizia M.

CEO

> "It's reliable in its stats and the way it avoids spam."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6860028)

NS

Niraj S.

Alliance Lead

> "UI feels outdated: Not as smooth as competitiors"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6710630)

CM

Cam M.

Sr. Director

> "The behavioral aspect of generating leads, tracking those engaged, and then heavy targeting our engaged users was key; that allowed us to feel as if..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___5025297)

BA

Brenda A.

sales leader

> "The lead management wasn't that great, or user friendly. If you added contacts, you had to remove old contacts - seems that could be better..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6234656)

GM

Gary M.

reviewer

> "The stage is a unique advantage in robotizing Client Experience (CX) for different perspectives like offers, lead magnets, bulletins, and changes in..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6130750)

CK

Colin K.

Nutrition Coach

> "Sometimes its A little bit slow and this can be quite annoying"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6341613)

SM

Serene M.

Head of Production and Development

> "Availability of a wide range of free email templates is among the things I 👑 ActiveCampaign for."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6474322)

HH

Hendrik H.

Marketing manager

> "You have to wait over a week to get any word from customer service."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6452695)

MG

Marco G.

CEO

> "Versatility: I find that it provides a range of tools for various aspects of customer engagement, from email marketing to workflow automation and CRM..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6150623)

CB

Caspar B.

Digital Marketing Manager

> "Not easy to manage contact lists."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419)

[View Reviews](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Bela Eka P.

Digital Marketing

> "It helps me create relevant emails quickly, and the sender warm-up tool gave me more confidence that my emails actually reach inboxes."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089976)

JP

Jelly P.

Admin Staff

> "In addition, the customization options for dashboards and reports feel limited, and integrations with other tools occasionally require manual..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010243)

Ardia Pramesti N.

Virtual Assistant

> "It helps reduce manual work and allows me to focus more on strategy rather than execution. While there are a few areas that could be refined, the core..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087721)

Makinde M.

Marketing

> "I noticed slower performance when handling large email campaigns, with delays in sending and processing emails, which impacted campaign effectiveness..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6520028)

Mardi R.

Funnel Strategist

> "I saved hours each week and got better results compared to doing everything manually. While there’s room for improvement with data accuracy, the..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6876488)

Bela Eka P.

Digital Marketing

> "Occasionally, tasks duplicated or transitions froze, which was slightly annoying, but easy to fix."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089976)

VR

Verified Reviewer

Virtual Assistant

> "Capterra provides a massive advantage in B2B marketing by placing our product directly in front of buyers who are ready to purchase, and it shortens..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7053539)

EU

Edbonessa U.

Junior Graphic Designer and Copywriter

> "The email display popping up on the start page felt a bit distracting and overwhelming at first, especially for non-SaaS users like me."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6886252)

Alviyah S.

Admin

> "Success.ai has solved my deliverability issues, granting access to 700M+ B2B contacts and significantly increase my leads and meeting schedule with."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6880474)

AbdElaziz A.

Jobless

> "Some buttons take a second longer to respond after logging in, especially when switching between campaign views."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7051877)

TM

Tomya M.

Product Manager

> "It simplifies and streamlines my outreach process, helping me save time, stay organized, and connect with a larger number of qualified leads more..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7032975)

DN

Daniel N.

Head of Human Resource

> "Sometimes the interface feels slightly crowded when too many options are open, which can confuse first-time users."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7016582)

Jacob T.

Freelance

> "It’s streamlined my overall client outreach process which made my lead generation much faster, as well as helping me run more personalized email..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6847370)

AL

Amanda L.

Web Developer

> "It's also less flexible for long-form or creative content"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087780)

EM

Erisha M.

Admin

> "I also like the AI email writer feature, which helps me write polite and clear offer emails, even though I'm not a copywriting expert."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6845869)

JP

Jelly P.

Admin Staff

> "I’ve also observed that customer support response times can vary, which can delay issue resolution."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010243)

RA

Rachmawati A.

IT Support

> "I also appreciate the quality of the AI-generated content, especially for outreach and email writing, as it saves a lot of time and effort."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087147)

Praise O.

Email Copywriter

> "There are instances where analytics data may not accurately reflect campaign performance, causing uncertainty about the effectiveness of my strategies..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6494639)

BB

Brandon B.

Vice President Operations

> "The inbox warming tool has been essential in maintaining our domain health—before implementing it, many of our emails were going straight to spam...."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6840070)

VR

Verified Reviewer

Founder

> "Ordered this product 24 hours ago to replace instantly, glad i didn't cancel instantly yet cause these guys just took my money, there support keeps..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6380556)

Lucia M.

Former Co-Leader of Community Relation

> "AI ensures that messages arrive in inboxes with no manual effort and actively manages sender reputation through automated warm-up methods."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6831583)

Chaima T.

marketing manager

> "Before that, outreach took a lot of manual time and wasn’t very consistent."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7086119)

Mellika K.

Freelancer

> "The platform allows me to track user behavior and optimize both emails and landing pages for maximum conversions."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6864240)

Nnenna I.

Copywriting, Cold email marketing

> "Managing leads within the platform is difficult, leading to inefficiencies in lead nurturing and conversion efforts."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6503414)

Abereowo D.

Email marketer

> "In just a few months, I have closed a deal that gives me an amazing 1000% ROI by providing high-ticket marketing and email services to coaches and..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7007225)

MaM

María M.

Digital Marketing

> "The free trial is quite limited, the interface is not very user-friendly, and there are restrictions on the number of emails that can be sent."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6537349)

EC

Eana C.

VP

> "Its user-friendly interface and customizable templates make it simple to create compelling content that resonates with my audience."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6845726)

VR

Verified Reviewer

Digital Marketing

> "The system can feel slightly heavy if too many tasks run at once."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7017787)

Chaima T.

marketing manager

> "I really like how the AI helps with personalization and writing variations that sound natural and not robotic."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7086119)

JE

Jennifer E.

Email marketing

> "Collaborating on email campaigns with team members and stakeholders may be difficult without built-in collaboration features and tools."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6505692)

Yulia Handayani H.

Compliance officer

> "With the unlimited accounts feature, I can perform my work while saving time."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089933)

VR

Verified Reviewer

Owner

> "Some formats don’t upload easily."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087073)

Amalia A.

Digital Marketing

> "This platform is great for people who want to simplify prospecting and cold email using AI and automation."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087632)

VR

Verified Reviewer

Strategist

> "Occasional glitches that rarely impact its performance."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6861802)

Praise O.

Email Copywriter

> "By providing customisable templates and automation features for me, it allows me to respond promptly to market changes and stay ahead of the..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6494639)

VR

Verified Reviewer

Netsuite consultant

> "Lack of information on pricing, success rates, and specific features makes it difficult to assess value"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6340648)

Ascar A.

Digital Marketing

> "Success.ai has solved my deliverability issues, granting access to 700M+ B2B contacts, and significantly increased my leads and meeting schedules, all..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6399643)

CE

Candra E.

Staff

> "Sometimes the filters feel a little overwhelming when you’re new."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010214)

DECMAMILA E.

Web Developer

> "It provides a steady monthly value and makes it easy to justify costs to my team by showing visible returns."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7080246)

NS

Nabila S.

Virtual Assistant

> "One thing I was slightly disappointed on was the user interface of success.ai when using my phone."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6850149)

Imad D.

Senior editor

> "The AI-powered personalization, unlimited email accounts, and advanced analytics have transformed our campaigns, boosting deliverability and response..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6404268)

SG

Samuel G.

No code App Developer

> "Scaling campaigns within the platform seems challenging, limiting expansion opportunities"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6525551)

BB

Barnabas B.

Real estate firm

> "Success.ai is a powerful solution for automating and scaling email outreach while it takes time to master the benefits in terms of efficiency, better..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510)

Abdallah M.

Digital Marketing Executive

> "Segmentation options within Success.ai can be limited and somewhat difficult to navigate."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6747407)

BB

Barnabas B.

Real estate firm

> "its AI-driven tools make lead generation more efficient, helping boost engagement and response rates, the platform is intuitive to use, and features..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510)

VR

Verified Reviewer

Sales.

> "What I don't like about success ai is that it's abit expensive compared with other companies that offer the same same product that success ai gives."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6530641)

Abioye S.

Content Writer

> "The platform's limitless sending capabilities and cutting-edge analytics empower me to reach a wider audience, personalize messages, and achieve..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6511052)

VR

Verified Reviewer

Teaching

> "The least that I don't like to success ai is this is an artificial intelligence sometimes they are not true about the information because it is like a..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6745391)

Abiodun B.

Email marketer

> "I am amazed by the insight I've gained from the platform and unlimited stability with the ability to manage unlimited email accounts and warm-ups and..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6478479)

BB

Barnabas B.

Real estate firm

> "Sometimes, the platform can be a bit slow, and there may be a few bugs."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510)

Vonny P.

Dealer

> "The AI tools are really helpful for generating ideas and saving time, especially when working on outreach and content."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087311)

AP

Agbelusi P.

Website Designer

> "I was previously dealing with low-intent lists that wasted my effort."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7031598)

Polina S.

COO

> "ai helps me attract better leads by crafting targeted and engaging emails."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7094195)

UA

Ugonna A.

Writer

> "At first I found it hard to navigate the site."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6847602)

Deividas I.

CEO

> "They're reliable and fast ROI, we have calculated that it would need 2800$ total investment to get maximum of the Success.ai so after three or months..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6745646)

LW

Lindsey W.

Social Media Expert and Owner of Magenta Strategies

> "The learning curve could be a bit steeper for users unfamiliar with marketing automation platforms.."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6820887)

MaM

María M.

Digital Marketing

> "It makes it easier for me to choose the most effective words to capture my customers' attention and also assists me with automatic responses when I’m..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6537349)

JM

Joe M.

CEO

> "They kept stalling and trying to get me past the 14 day refund window."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455)

Intan R.

Virtual Assistant to SLP

> "Success.ai seems like a useful tool for businesses and freelancers who want to simplify lead generation and email outreach."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7094005)

JM

Joe M.

CEO

> "You are unable to get leads outside a major city in CA."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455)

Alviyah S.

Admin

> "The unlimited email accounts and warm-ups have transformed my outreach strategy, allowing me to connect with vast network effortlessly"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6880474)

Kunle Emmanuel A.

Senior Content Writer

> "Its bulky and could be overwhelming to newbies in the marketing space"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6486340)

Allysa Putri K.

Social Media Content Strategy

> "It simplifies email marketing and sales outreach with smart automation, saving me time and improving engagement. While there’s a bit of a learning..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6709632)

Julie P.

Freelance Book Reviewer, Writer, and Editor

> "Technicians are often unavailable for demonstrations or answering questions."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6730506)

Favour M.

Creative Writing

> "Success.ai has helped me create personalized emails that are specific to different clients, and has helped me improve my brand loyalty and growth."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6526377)

DM

Dmitri M.

CEO

> "Can be complicated to learn it if you're not experienced in using such products."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6780580)

VR

Verified Reviewer

Executive Virtual Assistant

> "It frees up my time so I can focus on actual conversations with prospects instead of research."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7069782)

Precious '.

Content Marketer

> "The difficulty of navigating the features is what I disliked most."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6492337)

Ivana C.

quality control

> "Success.ai understands the challenges of email marketing and sales outreach, which is why they offer smart automation designed to save you time and..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6729863)

Raphael M.

Digital Marketing Executive

> "Moreover, its over-reliance on writing could potentially devalue human creativity and critical thinking skills if not used judiciously as a..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6304826)

BB

Brandon B.

Vice President Operations

> "We rely on Success.ai as part of our sales and growth stack, and it's been key in improving our outreach performance without risking deliverability."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6840070)

JM

Joe M.

CEO

> "This may be a great product when they work out all the bugs, but I would not buy it right now."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455)

Ramadan A.

Engineer

> "It ensures my workflow remains uninterrupted and makes my daily tasks easier."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7072729)

Ivana C.

quality control

> "I experience occasional bugs."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6729863)

Pamela O.

Recruitment specialist

> "Success.ai delivers a revolutionary approach to email outreach, empowering businesses to scale their campaigns witgout limits and achieve remarkable..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6410780)

Liveleth O.

Marketer

> "Success ai technology is a bit complex to use."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6360615)

CV

Carlos V.

Head on Gen AI

> "With targeted email sequences, Success.ai helps me nurture leads through the customer journey, increasing conversion rates and driving revenue."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6678030)

PA

Paul A.

Content Writer

> "The pricing is a bit on the expensive side."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6501662)

Ascar A.

Digital Marketing

> "The unlimited email accounts and warm-up feature have transformed my outreach strategy, allowing me to connect with a vast network effortlessly."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6399643)

Awele E.

Email marketer

> "Having to learn how to use them can be difficult"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6510832)

[View Reviews](https://www.capterra.com/p/10013316/Success-ai/reviews/)

## User interface

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

4.56 (2,561)

[Success.ai](https://www.capterra.com/p/10013316/Success-ai/)

4.83 (417)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

ActiveCampaign

Top features

44/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/79367/ActiveCampaign/#features)

Success.ai

16/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/10013316/Success-ai/#features)

### Recognition

ActiveCampaign is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Success.ai

### Deployment & support

ActiveCampaign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Success.ai

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ActiveCampaign

-   By ActiveCampaign
-   Located in United States
-   Founded in 2003

Success.ai

-   By Success.ai
-   Located in United States
-   Founded in

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Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-10013316/MailerLite-vs-Success-ai)

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$15/month

Price

$9/month

4.5

Features

4.5

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/79367-147415/ActiveCampaign-vs-EmailOctopus)

[Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.83 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$33/month

Price

$9/month

4.8

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/147415-10013316/EmailOctopus-vs-Success-ai)

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/)

$15/month

Price

$17/month

4.5

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/79367-198994/ActiveCampaign-vs-Systeme)

[Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.83 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/)

$33/month

Price

$17/month

4.8

Features

4.7

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/198994-10013316/Systeme-vs-Success-ai)