# Compare ActiveCampaign vs Mailjet 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mailjet and ActiveCampaign based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/79367-130105/ActiveCampaign-vs-Mailjet

---

# Mailjet vs ActiveCampaign Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MailjetActiveCampaign2/4 selected

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (453)](https://www.capterra.com/p/130105/Mailjet/reviews/)

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

[## Mailjet](https://www.capterra.com/p/130105/Mailjet/)[4.2 (453)](https://www.capterra.com/p/130105/Mailjet/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [453 reviews](#user-reviews)

Positive

377

Neutral

27

Negative

49

[## ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

Based on [2,561 reviews](#user-reviews)

Positive

2,381

Neutral

118

Negative

62

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## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Email Campaign Management

4.1

Campaign Scheduling

4.3

Newsletter Management

\--

Email Tracking

4.0

Customizable Branding

5.0

81%Fit

High performer

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

4.5

Newsletter Management

4.3

Email Tracking

4.5

Customizable Branding

4.3

User satisfaction

User satisfaction

4.2

User reviews[453](https://www.capterra.com/p/130105/Mailjet/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

3.9

User satisfaction

4.6

User reviews[2,561](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$17Other, Per Month

-   Free version
-   Free trial

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Mailjet has offices worldwide and operates with 100k+ clients and partners across 150 countries.

Best for

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work.

## User reviews

Pros & cons

BW

Brandy W.

Manager

> "My next step will be to explore how Mailjet integrates with our current contact lists and how well it supports personalization..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689)

RV

Rachelle V.

Transaction and Team Operations Coordinator

> "Image storage capacity is somewhat limited, and occasionally the platform may freeze or lag, which slows down the workflow."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005736)

NM

Naeem M.

Digital Strategist

> "Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

BL

Bertrand L.

CEO

> "This creates a very risky situation for a business, especially when email communication is a key part of your activity."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

BW

Brandy W.

Manager

> "I can see how the shared templates will help maintain brand consistency across centers, which is important for corporate..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005689)

RH

Ryan H.

director of marketing

> "can be confusing to submit new data as in sometimes when im transferring data from fixr it'll give an error code and only..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688)

CE

Christopher E.

Owner

> "I don't use half its features but more than covers my needs."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

BL

Bertrand L.

CEO

> "Mailjet is unreliable, risky, and completely unsuited for anyone who actually wants to grow their business safely."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

BL

Bertrand L.

CEO

> "What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7115227)

JM

Jones M.

CTO

> "To compound the issue, immediately after initially restoring our account, it was suspended again for an additional two days...."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

FM

Fe M.

EA

> "Integrations - able to connect to a lot of our tools."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005706)

SH

Sander H.

CTO

> "They do not notice and their internal mails are not always working - for example password reset or auth codes are delayed or..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

SB

Sarah B.

Research Analyst

> "There is an extensive and wide variety of email templates that allow you to send and receive emails based around marketing..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4981378)

JM

Jones M.

CTO

> "We got issues with their stats, sometimes they were wrong (missing status or contacts)."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

RH

Ryan H.

director of marketing

> "easy to use and helpful course to share insight on how to run the system better to gain more connection to customers therefore..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005688)

MT

Mark T.

Owner

> "customer support is lacking and needs work."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

VR

Verified Reviewer

Web Designer

> "Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to integrate..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6697158)

XC

Xavier C.

Founder

> "It was a little bit clunky in places and not as intuitive as other platforms"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6559131)

CE

Christopher E.

Owner

> "Every time I have needed it, its there, ready and waiting to deliver"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

Liam K.

Digital Marketing Lead

> "The templates were not the greatest and had to build a lot of our own."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697)

RS

Ryleigh S.

Content Manager

> "In just a few short hours, I felt like I was a pro at navigating the platform as well as creating and updating new emails to..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6235102)

NM

Naeem M.

Digital Strategist

> "Without us explaining, they simple throttled our send limits."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

VR

Verified Reviewer

MLE

> "They service is easy to setup easy to onboard and the API is well documented. And it offer a good pricing scheme."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7020446)

AAL

Angel Amita L.

Yoga teacher, Healer, Homeopath

> "Si they are AGAINST supporting good work that helps people."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6603783)

MO

Mike O.

CEO

> "User-friendly and human-centric, yet comprehensive and customizable."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712)

AZ

Alexander Z.

Owner

> "Overall I find this solution too expensive given the other options available."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

GH

Gareth H.

Director

> "Easy to use layout, good support, good content around helping to be successful, I like the UI as well"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005681)

NM

Naeem M.

Digital Strategist

> "lousy rules and no loyalty to a 4+ year old client."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6362192)

SB

Sonia B.

Customer Success

> "Also, Bots vs human metrics are awesome!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005697)

SH

Sander H.

CTO

> "Make sure you do not fully rely on their service"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

BL

Bianca L.

Human Resources Generalist

> "I did not use marketing before mailjet, and this was very easy to learn and create great emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

BM

Bhagya M.

editor

> "Wrong analytics shown while using API or smtp, suppose if you use smtp to your own test email address, if you are sending to 10..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4561710)

CE

Christopher E.

Owner

> "Mailjet is simple and just works!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7136533)

NA

Nikolaos A.

Product Manager

> "They didn't even reply to us and they closed our tickets, damaging our product."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673)

VR

Verified Reviewer

Designer

> "All options are easy to get started, and the best feature is booking emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6468389)

SH

Sander H.

CTO

> "Very bad support desk"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6543083)

JM

Jones M.

CTO

> "The main reason why we chose Mailjet is because they were a French company with fair prices."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

AZ

Alexander Z.

Owner

> "Too expensive."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

MO

Mike O.

CEO

> "Great webinar today about campaigns, thank you!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005712)

NA

Nikolaos A.

Product Manager

> "One day, we received an email that our account has been compromised and it was suspended."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6258673)

AZ

Alexander Z.

Owner

> "It's easy to create and manage campaigns, and the deliverability is excellent."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6764428)

VR

Verified Reviewer

CEO

> "Here are a few things that it falls short in when compared to other mass emailers:1."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726)

VR

Verified Reviewer

CEO

> "The design / looks were the only positive that I could take. While the product is extremely irritating due to the limited..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4814726)

HM

Hamza M.

Senior Manager

> "One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588)

HM

Hamza M.

Senior Manager

> "Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3844588)

SR

Simone R.

Fullstack Web Developer

> "Sometimes their service for automatic detection of domain owners is blocked by firewalls."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417)

BL

Bianca L.

Human Resources Generalist

> "does everything I need it to and so user friendly."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

PS

Prathiksha S.

Marketing Associate

> "The platform lacks email templates options which could be increased."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3708329)

BL

Bianca L.

Human Resources Generalist

> "how easy it is to use!"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___7005685)

Vishal M.

Seo Executive

> "Not for the beginners, you must need to learn about email marketing before using this software."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3699648)

MT

Mark T.

Owner

> "Good reply rate."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

JW

Jennifer W.

Paranormal tour guide

> "An improper size wouldn't bother me as much as the constant adjustment."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4629476)

MT

Mark T.

Owner

> "easy to use."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6822911)

VR

Verified Reviewer

CEO

> "There is zero care factor about resolution and response times are shocking. "

[See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___3579744)

Liam K.

Digital Marketing Lead

> "Super easy to set up to start sending transactional emails."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6318697)

BM

Bradley M.

Owner

> "Big mistake in signing up, won't ever go back, even if they offered a free top tier account."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4663341)

DN

Debbie N.

Manager

> "The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4546686)

AK

Alisha K.

Sales And Marketing Specialist

> "The server's response time is excruciatingly slow."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4733381)

JM

Jones M.

CTO

> "They also have a good deliverability."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6733905)

Arika N.

Manager

> "Email auto-response fails at time"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315)

SR

Simone R.

Fullstack Web Developer

> "Mailjet helps us delivering hundreds of transtactional and confirmation emails connected to our web projects."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___3813417)

EV

Estelle V.

Digital Manager

> "Not easily integrable with other CRM solutions."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4737140)

FC

Fabien C.

Webmaster

> "Perfect for quickly laying out marketing newsletters with drag and drop, possibility of making automations, management of..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4094608)

BD

Bruno D.

Freelance

> "One drawback is that the links are intercepted by MailJet, so that the visitor will first land on the MailJet tracking page and..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2584227)

VR

Verified Reviewer

Sales Development Representative

> "Another good example is it deliverability, because it ensures that your emails will be sent to their inbox without being..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4700515)

Alexandra N.

CEO

> "Connecting our domain was problematic, and email automation is only available to premium users."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2934169)

EB

Ewa B.

Marketing Team Lead

> "It is simple to engage with our customers seamlessly with Mailjet."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6287818)

SW

San W.

Operation manager

> "Emails were missing delivery randomly."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

Karem M.

Press Relations

> "The mass email distribution tool is very dynamic and fast, which greatly facilitates the work of press relations and the like."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4632739)

SW

San W.

Operation manager

> "Some emails were delayed quite a bit."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

PT

Pierpaolo T.

Digital Marketer

> "I like the email verification features"

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___6260404)

MS

Mario S.

Engineer

> "They SUSPEND your PAID Accounts, the DO NOT REPLY to TICKETS for SUPPORT and they DO NOT REFUND."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2410261)

Elyes C.

Application security engineer

> "One of the key values of mailjet is that you can manage multi domains and integrate your mailing system in multi systems."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2901813)

SW

San W.

Operation manager

> "Mailjet, don't bother to ask me to contact you to work anything out."

[See full review](https://www.capterra.com/p/130105/Mailjet/#SoftwareAdvice___3317823)

NE

Nessma E.

Manager

> "It's relatively cheaper than other providers."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4890198)

FB

Franck B.

CEO

> "On top they didn't credit back 30000 email and i also lost a domain name that is now marked as spam everywhere..."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2188074)

Francois Pascal N.

Service provider

> "Even list management is easy to set up."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4895908)

JH

Jack H.

Marketing Manager

> "So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___2304363)

Arika N.

Manager

> "Mailjet offers a decent number of service at a pocket friendly pricing plans."

[See full review](https://www.capterra.com/p/130105/Mailjet/#Capterra___4095315)

VR

Verified Reviewer

Marketing Communications Manager

> "It can be a little stubborn when deleting old archives and contacts."

[See full review](https://www.capterra.com/p/130105/Mailjet/#GetApp___2593963)

[View Reviews](https://www.capterra.com/p/130105/Mailjet/reviews/)

CA

Christopher A.

Commercial Director

> "Its email management and powerful contact management capabilities are amazing, and this enables our commercial department to easily subdivide our..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7119596)

DM

David M.

Technical Support Engineer

> "I do not like the fact that deep segmentation and more sophisticated features require time to master; there are moments that I fear that I am not..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7062259)

BY

Brian Y.

Visa Consulting Specialist

> "My automated workflows make it simple to establish six-month follow-up sequences that will nurture clients through a waiting period for government..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7077855)

JP

Jonathan P.

CEO

> "I am using AC to send automated sequences to my leads, but I am not using the campaign features, and I am considering swtiching to another tool if I..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6456159)

GC

Graziana C.

Customer Operations Lead

> "I like the personalized nature of ActiveCampaign, something that gives specific messages to specific clients"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7079738)

LW

Laura W.

Marketing Coordinator

> "The customer support is so slow to fix pressing deliverability problems and the high pricing does not give us a good value."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7096080)

Dan J.

COO

> "ActiveCampaign offered cost-effective email marketing solutions where many other software could not compete price-wise."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7115517)

MW

Mona W.

CEO and Founder

> "a bit expensive from over 2000 Contacts on and sometimes mails have massive delays (especially when there is a mail flow with several mails in a row)"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6848971)

LH

Louise H.

Front Office Manager

> "ActiveCampaign metrics reports provide very useful insights about our campaigns that help us to evaluate their performances and make necessary..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

DB

Divan B.

Operations Manager

> "Also the agent "sent" a payment link for a monthly subscription, but when you follow prompts on the actual site to buy a license, that is not an..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440952)

LH

Louise H.

Front Office Manager

> "There are very impressive task automations in ActiveCampaign that allows us to automate the routine marketing tasks like email follow ups."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

DL

Dimitris L.

Team Lead

> "Decent product with awesome user interface that's unfortunately overshadowed by performance issues, increased downtime and a very poor customer..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375)

Jaden T.

Writer

> "It features so many tools that you can use to build email or SMS automations that can be triggered or respond to a customer's actions."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6321098)

MM

Maurizia M.

CEO

> "This pricing policy is to me very draining and it means that at some point I will be forced to change provider due to unjustified expenses."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6860028)

PC

Prachi C.

developer

> "Additionally, the comprehensive reporting and analytics tools provide valuable insights into campaign performance, helping to optimize marketing..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6406150)

PC

Prachi C.

developer

> "Additionally, the pricing structure can become quite expensive as the contact list grows, which might not be ideal for smaller businesses or those..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6406150)

RS

Rhea S.

Internal Sales Executive

> "ActiveCampaign gives us useful performance insights and reports that help us take informed actions to improve returns from our marketing campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6507695)

CH

Colleen H.

VP of Marketing

> "Everything takes TEN TIMES LONGER TO COMPLETE ANYTHING with Active Campaign than any other marketing automation/email system I have ever used in my..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

NM

Ngechu M.

Full-stack Developer

> "ActiveCampaign enables me to create, customize and send high volume outbound marketing emails."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6443094)

AG

Ana G.

Freelancer

> "I do feel that the account managers tend to be just glorified customer support, where they don't really help much and I still have to submit support..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6713971)

VR

Verified Reviewer

Sr People Ops

> "It's a secure way to ensure that processes happen correctly and the customer support team and implementation team always remained attentive to our..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628)

CH

Colleen H.

VP of Marketing

> "Non-intuitive, difficulty formatting, you are constantly searching for how to do things, and my favorite - just doesn't save what you are working on,..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

WH

Wilberth H.

Asesor Inmobiliario

> "The automatization tools are very useful and give me flexibility to design any strategy that is best for my business."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6871583)

AK

Aleksandra K.

Owner

> "Sometimes it is loading slowly and there are sometimes (not often) bugs when I want to change the text auf my Email."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6462302)

CN

Christophe N.

Thérapist

> "ActiveCampaign allows me to easily manage communication campaigns with my audience."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121)

AW

Andrew W.

Owner

> "Automation builder can feel clunky and knowlege base articles are often too sparse when you need step-by-step guidances"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6800369)

VR

Verified Reviewer

Sr People Ops

> "The email management tools allows us to have good control over our campaigns and contacts/prospects."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628)

CH

Colleen H.

VP of Marketing

> "Every time anyone on our team uses it, it never works properly and we lose information all the time (Customer Service was of no help in this area)."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

LH

Louise H.

Front Office Manager

> "It has helped us to attract and capture new customers by giving us an efficient platform to communicate with leads during campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

MH

Marcus H.

CEO

> "There are also occasional issues with reliability—some features don’t always work as expected. While this might not be unique to ActiveCampaign, it’s..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

RM

Rachel M.

Digital Campaign Executive

> "The automation workflows are a game-changer, and the reporting tools are awesome for tracking your results."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6578401)

SM

Selena M.

Singing Coach

> "Eventually someone told me that it was an issue with a deep tech issue of the platform and that would take a lot of time to resolve."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "ActiveCampaign offers capabilities which allows me to automate marketing in real-time."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6493055)

KS

Kathryn S.

Owner

> "They continued to explain in increasingly simple language as though I just didn't understand how this was totally reasonable."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123)

BL

Billy L.

Operations

> "The segments and tag functions make it easy to split up a list of contacts into different categories and send out more personalised emails"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040)

DE

Duncan E.

Web Specialist

> "Now we have to spend time and money moving because we don't want to be held hostage with continual price increases and no viable options to downgrade..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6705737)

JM

Joao M.

Spinning Instructor

> "It has allowed us to automate the error-prone and tedious tasks making our work very accurate and less demanding."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440201)

HH

Hendrik H.

Marketing manager

> "Their customer service however is the worst I ever experienced. If you have a question, you have to open a chat and talk to people that don't know..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6452695)

KP

Khevana P.

Tech Lead

> "We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6503130)

ST

Sarah T.

Health Coach

> "sometimes I find it tricky to choose the right form and/or when having multiple tags for segmenting"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6644647)

FG

Fabrizio G.

Design Lead

> "This platform has the most profitable marketing campaigns management and monitoring capabilities."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7038963)

CO

Chris O.

President

> "The platform's visual design and user interface aren't quite as polished or modern as competitors like HubSpot."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6579310)

BL

Billy L.

Operations

> "Activecampaign is a great way to store a central contact list and send out marketing emails - that's what I use it for"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040)

DL

Dimitris L.

Team Lead

> "Our forms were not capturing leads for 4 months."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375)

BT

Bodamer T.

Foreign Language and Localization Administrator

> "It allows us to come up with personalized campaigns to capture a targeted audience."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6338693)

KS

Kathryn S.

Owner

> "Decent features but outrageous pricing practices."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123)

CN

Christophe N.

Thérapist

> "Thanks to the integration of artificial intelligence, this work is greatly accelerated for a truly professional result."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121)

DK

Dan K.

Founder

> "I want to downgrade and they won't let me until my next renewal in a year."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890)

JF

Joe F.

Associate Professor of Law

> "It allows us to strategize our marketing campaigns in order to make them more successful."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6720501)

DK

Dan K.

Founder

> "There are many issues: 1) the system has a steep learning curve."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890)

SM

Selena M.

Singing Coach

> "The customer support has been really helpful, they've given me all the time I needed to understand my problems and provide tailored solutions."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

ClJ

Céline J.

Social Media Manager

> "We also noticed that getting in touch with human support tends to be impossible."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6873052)

JM

Joao M.

Spinning Instructor

> "We have had it all right running our digital marketing campaigns with ActiveCampaign and the automations has taken a huge fight for us."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440201)

CB

Caspar B.

Digital Marketing Manager

> "Not easy to track UTM data through forms."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419)

Christina S.

Area Director of Sales

> "Powerful marketing analytical tools that gives accurate reports about campaigns performance."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6342026)

PK

Paulette K.

Credit Risk Analyst

> "The landing page builder feels a bit basic compared to similar tools."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6486875)

MH

Marcus H.

CEO

> "Additionally, the API is well-documented and versatile, offering seamless integration with other tools and platforms."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

FG

Francesco G.

Partner

> "the prices have gone up consistently without a serious improvement in features despite their position in the market, their integration with..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6114791)

Emma B.

Senior Director Product Marketing

> "We can now automate our email processes, keep closer tabs on our conversion rates, and reduce the time it takes to send out communications thanks to..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4969107)

SM

Selena M.

Singing Coach

> "It was good in many ways but the issue I described above was extremely frustrating and disappointing and is part of the reason I'm leaving."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

MA

Mitusha A.

Developer

> "ActiveCampaign has helped me gain leads via social marketing content and get the information on the internal Slack channel and Salesforce that is..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6061447)

Carlos P.

Key Account Manager

> "Sometimes the size of the source does not stay the same when you alter the path and when you view the source code, everything is just a single row,..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4850688)

MH

Marcus H.

CEO

> "The advanced automations are incredibly powerful, allowing for highly personalized and efficient workflows."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

RA

Rahman A.

Marketing Specialist

> "This can get a little messy, especially when you are dealing with  multiple campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853)

CC

Crystal C.

researcher

> "To further develop the general client experience, you can send customized messages to your site clients."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6481880)

CB

Caspar B.

Digital Marketing Manager

> "Bad usability and very buggy."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419)

JP

Jonathan P.

CEO

> "Useful tool to automate emails to leads and manage our sales process"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6456159)

MW

Michelle W.

Social Media Manager

> "Some automations did not work immediately for inexplicable reasons."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6358627)

RA

Rahman A.

Marketing Specialist

> "The integrated CRM also helped me maintain clean and responsive customer lists."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853)

SM

Selena M.

Singing Coach

> "So I gave up on that automation and others like it."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

John G.

Supply Chain Managing Officer

> "It helped us revolutionize our marketing strategies allowing us to have more result-oriented marketing efforts which has seen us grow our customers..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6012843)

NS

Niraj S.

Alliance Lead

> "UI feels outdated: Not as smooth as competitiors"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6710630)

VR

Verified Reviewer

Computer Engineer

> "The product offers robust marketing automation capabilities, allowing you to create complex workflows, automate repetitive tasks."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4798320)

MM

Michele M.

COO

> "Some users find it less sophisticated compared to other email marketing tools."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6315119)

MM

Maurizia M.

CEO

> "It's reliable in its stats and the way it avoids spam."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6860028)

BA

Brenda A.

sales leader

> "The lead management wasn't that great, or user friendly. If you added contacts, you had to remove old contacts - seems that could be better..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6234656)

CM

Cam M.

Sr. Director

> "The behavioral aspect of generating leads, tracking those engaged, and then heavy targeting our engaged users was key; that allowed us to feel as if..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___5025297)

CK

Colin K.

Nutrition Coach

> "Sometimes its A little bit slow and this can be quite annoying"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6341613)

GM

Gary M.

reviewer

> "The stage is a unique advantage in robotizing Client Experience (CX) for different perspectives like offers, lead magnets, bulletins, and changes in..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6130750)

HH

Hendrik H.

Marketing manager

> "You have to wait over a week to get any word from customer service."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6452695)

[View Reviews](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

## User interface

4.23 (453)

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

4.56 (2,561)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Mailjet

38/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/130105/Mailjet/#features)

ActiveCampaign

Top features

44/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/79367/ActiveCampaign/#features)

### Recognition

Mailjet is recognized as a top-rated tool in 1 Capterra Shortlist reports

ActiveCampaign is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Mailjet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ActiveCampaign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mailjet

-   By Sinch
-   Located in Belgium
-   Founded in

ActiveCampaign

-   By ActiveCampaign
-   Located in United States
-   Founded in 2003

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