# Compare ActiveCampaign vs Google Contacts 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ActiveCampaign and Google Contacts based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/79367-203196/ActiveCampaign-vs-Google-Contacts

---

# ActiveCampaign vs Google Contacts Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ActiveCampaignGoogle Contacts2/4 selected

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

[## ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

Based on [2,561 reviews](#user-reviews)

Positive

2,381

Neutral

118

Negative

62

[## Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [703 reviews](#user-reviews)

Positive

669

Neutral

27

Negative

7

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,409 reviews from contact management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Contact Database

4.4

CRM

4.3

Sales Pipeline Management

4.4

Lead Capture

4.4

Workflow Management

4.2

\--%Fit

Missing features

Feature ratings

Contact Database

4.7

CRM

4.7

Sales Pipeline Management

NA

Lead Capture

NA

Workflow Management

NA

User satisfaction

User satisfaction

4.6

User reviews[2,561](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.3

Customer support

4.4

User satisfaction

4.7

User reviews[703](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.4

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work.

Best for

Not provided by vendor

## User reviews

Pros & cons

CA

Christopher A.

Commercial Director

> "Its email management and powerful contact management capabilities are amazing, and this enables our commercial department to easily subdivide our..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7119596)

DM

David M.

Technical Support Engineer

> "I do not like the fact that deep segmentation and more sophisticated features require time to master; there are moments that I fear that I am not..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7062259)

BY

Brian Y.

Visa Consulting Specialist

> "My automated workflows make it simple to establish six-month follow-up sequences that will nurture clients through a waiting period for government..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7077855)

JP

Jonathan P.

CEO

> "I am using AC to send automated sequences to my leads, but I am not using the campaign features, and I am considering swtiching to another tool if I..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6456159)

GC

Graziana C.

Customer Operations Lead

> "I like the personalized nature of ActiveCampaign, something that gives specific messages to specific clients"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7079738)

LW

Laura W.

Marketing Coordinator

> "The customer support is so slow to fix pressing deliverability problems and the high pricing does not give us a good value."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7096080)

Dan J.

COO

> "ActiveCampaign offered cost-effective email marketing solutions where many other software could not compete price-wise."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7115517)

MW

Mona W.

CEO and Founder

> "a bit expensive from over 2000 Contacts on and sometimes mails have massive delays (especially when there is a mail flow with several mails in a row)"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6848971)

LH

Louise H.

Front Office Manager

> "ActiveCampaign metrics reports provide very useful insights about our campaigns that help us to evaluate their performances and make necessary..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

DB

Divan B.

Operations Manager

> "Also the agent "sent" a payment link for a monthly subscription, but when you follow prompts on the actual site to buy a license, that is not an..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440952)

LH

Louise H.

Front Office Manager

> "There are very impressive task automations in ActiveCampaign that allows us to automate the routine marketing tasks like email follow ups."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

DL

Dimitris L.

Team Lead

> "Decent product with awesome user interface that's unfortunately overshadowed by performance issues, increased downtime and a very poor customer..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375)

Jaden T.

Writer

> "It features so many tools that you can use to build email or SMS automations that can be triggered or respond to a customer's actions."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6321098)

MM

Maurizia M.

CEO

> "This pricing policy is to me very draining and it means that at some point I will be forced to change provider due to unjustified expenses."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6860028)

PC

Prachi C.

developer

> "Additionally, the comprehensive reporting and analytics tools provide valuable insights into campaign performance, helping to optimize marketing..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6406150)

PC

Prachi C.

developer

> "Additionally, the pricing structure can become quite expensive as the contact list grows, which might not be ideal for smaller businesses or those..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6406150)

RS

Rhea S.

Internal Sales Executive

> "ActiveCampaign gives us useful performance insights and reports that help us take informed actions to improve returns from our marketing campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6507695)

CH

Colleen H.

VP of Marketing

> "Everything takes TEN TIMES LONGER TO COMPLETE ANYTHING with Active Campaign than any other marketing automation/email system I have ever used in my..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

NM

Ngechu M.

Full-stack Developer

> "ActiveCampaign enables me to create, customize and send high volume outbound marketing emails."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6443094)

AG

Ana G.

Freelancer

> "I do feel that the account managers tend to be just glorified customer support, where they don't really help much and I still have to submit support..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6713971)

VR

Verified Reviewer

Sr People Ops

> "It's a secure way to ensure that processes happen correctly and the customer support team and implementation team always remained attentive to our..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628)

CH

Colleen H.

VP of Marketing

> "Non-intuitive, difficulty formatting, you are constantly searching for how to do things, and my favorite - just doesn't save what you are working on,..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

WH

Wilberth H.

Asesor Inmobiliario

> "The automatization tools are very useful and give me flexibility to design any strategy that is best for my business."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6871583)

AK

Aleksandra K.

Owner

> "Sometimes it is loading slowly and there are sometimes (not often) bugs when I want to change the text auf my Email."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6462302)

CN

Christophe N.

Thérapist

> "ActiveCampaign allows me to easily manage communication campaigns with my audience."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121)

AW

Andrew W.

Owner

> "Automation builder can feel clunky and knowlege base articles are often too sparse when you need step-by-step guidances"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6800369)

VR

Verified Reviewer

Sr People Ops

> "The email management tools allows us to have good control over our campaigns and contacts/prospects."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628)

CH

Colleen H.

VP of Marketing

> "Every time anyone on our team uses it, it never works properly and we lose information all the time (Customer Service was of no help in this area)."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234)

LH

Louise H.

Front Office Manager

> "It has helped us to attract and capture new customers by giving us an efficient platform to communicate with leads during campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808)

MH

Marcus H.

CEO

> "There are also occasional issues with reliability—some features don’t always work as expected. While this might not be unique to ActiveCampaign, it’s..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

RM

Rachel M.

Digital Campaign Executive

> "The automation workflows are a game-changer, and the reporting tools are awesome for tracking your results."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6578401)

SM

Selena M.

Singing Coach

> "Eventually someone told me that it was an issue with a deep tech issue of the platform and that would take a lot of time to resolve."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "ActiveCampaign offers capabilities which allows me to automate marketing in real-time."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6493055)

KS

Kathryn S.

Owner

> "They continued to explain in increasingly simple language as though I just didn't understand how this was totally reasonable."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123)

BL

Billy L.

Operations

> "The segments and tag functions make it easy to split up a list of contacts into different categories and send out more personalised emails"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040)

DE

Duncan E.

Web Specialist

> "Now we have to spend time and money moving because we don't want to be held hostage with continual price increases and no viable options to downgrade..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6705737)

JM

Joao M.

Spinning Instructor

> "It has allowed us to automate the error-prone and tedious tasks making our work very accurate and less demanding."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440201)

HH

Hendrik H.

Marketing manager

> "Their customer service however is the worst I ever experienced. If you have a question, you have to open a chat and talk to people that don't know..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6452695)

KP

Khevana P.

Tech Lead

> "We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6503130)

ST

Sarah T.

Health Coach

> "sometimes I find it tricky to choose the right form and/or when having multiple tags for segmenting"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6644647)

FG

Fabrizio G.

Design Lead

> "This platform has the most profitable marketing campaigns management and monitoring capabilities."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7038963)

CO

Chris O.

President

> "The platform's visual design and user interface aren't quite as polished or modern as competitors like HubSpot."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6579310)

BL

Billy L.

Operations

> "Activecampaign is a great way to store a central contact list and send out marketing emails - that's what I use it for"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040)

DL

Dimitris L.

Team Lead

> "Our forms were not capturing leads for 4 months."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375)

BT

Bodamer T.

Foreign Language and Localization Administrator

> "It allows us to come up with personalized campaigns to capture a targeted audience."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6338693)

KS

Kathryn S.

Owner

> "Decent features but outrageous pricing practices."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123)

CN

Christophe N.

Thérapist

> "Thanks to the integration of artificial intelligence, this work is greatly accelerated for a truly professional result."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121)

DK

Dan K.

Founder

> "I want to downgrade and they won't let me until my next renewal in a year."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890)

JF

Joe F.

Associate Professor of Law

> "It allows us to strategize our marketing campaigns in order to make them more successful."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6720501)

DK

Dan K.

Founder

> "There are many issues: 1) the system has a steep learning curve."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890)

SM

Selena M.

Singing Coach

> "The customer support has been really helpful, they've given me all the time I needed to understand my problems and provide tailored solutions."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

ClJ

Céline J.

Social Media Manager

> "We also noticed that getting in touch with human support tends to be impossible."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6873052)

JM

Joao M.

Spinning Instructor

> "We have had it all right running our digital marketing campaigns with ActiveCampaign and the automations has taken a huge fight for us."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440201)

CB

Caspar B.

Digital Marketing Manager

> "Not easy to track UTM data through forms."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419)

Christina S.

Area Director of Sales

> "Powerful marketing analytical tools that gives accurate reports about campaigns performance."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6342026)

PK

Paulette K.

Credit Risk Analyst

> "The landing page builder feels a bit basic compared to similar tools."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6486875)

MH

Marcus H.

CEO

> "Additionally, the API is well-documented and versatile, offering seamless integration with other tools and platforms."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

FG

Francesco G.

Partner

> "the prices have gone up consistently without a serious improvement in features despite their position in the market, their integration with..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6114791)

Emma B.

Senior Director Product Marketing

> "We can now automate our email processes, keep closer tabs on our conversion rates, and reduce the time it takes to send out communications thanks to..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4969107)

SM

Selena M.

Singing Coach

> "It was good in many ways but the issue I described above was extremely frustrating and disappointing and is part of the reason I'm leaving."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

MA

Mitusha A.

Developer

> "ActiveCampaign has helped me gain leads via social marketing content and get the information on the internal Slack channel and Salesforce that is..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6061447)

Carlos P.

Key Account Manager

> "Sometimes the size of the source does not stay the same when you alter the path and when you view the source code, everything is just a single row,..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4850688)

MH

Marcus H.

CEO

> "The advanced automations are incredibly powerful, allowing for highly personalized and efficient workflows."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691)

RA

Rahman A.

Marketing Specialist

> "This can get a little messy, especially when you are dealing with  multiple campaigns."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853)

CC

Crystal C.

researcher

> "To further develop the general client experience, you can send customized messages to your site clients."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6481880)

CB

Caspar B.

Digital Marketing Manager

> "Bad usability and very buggy."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419)

JP

Jonathan P.

CEO

> "Useful tool to automate emails to leads and manage our sales process"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6456159)

MW

Michelle W.

Social Media Manager

> "Some automations did not work immediately for inexplicable reasons."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6358627)

RA

Rahman A.

Marketing Specialist

> "The integrated CRM also helped me maintain clean and responsive customer lists."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853)

SM

Selena M.

Singing Coach

> "So I gave up on that automation and others like it."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620)

John G.

Supply Chain Managing Officer

> "It helped us revolutionize our marketing strategies allowing us to have more result-oriented marketing efforts which has seen us grow our customers..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6012843)

NS

Niraj S.

Alliance Lead

> "UI feels outdated: Not as smooth as competitiors"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6710630)

VR

Verified Reviewer

Computer Engineer

> "The product offers robust marketing automation capabilities, allowing you to create complex workflows, automate repetitive tasks."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4798320)

MM

Michele M.

COO

> "Some users find it less sophisticated compared to other email marketing tools."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6315119)

MM

Maurizia M.

CEO

> "It's reliable in its stats and the way it avoids spam."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6860028)

BA

Brenda A.

sales leader

> "The lead management wasn't that great, or user friendly. If you added contacts, you had to remove old contacts - seems that could be better..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6234656)

CM

Cam M.

Sr. Director

> "The behavioral aspect of generating leads, tracking those engaged, and then heavy targeting our engaged users was key; that allowed us to feel as if..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___5025297)

CK

Colin K.

Nutrition Coach

> "Sometimes its A little bit slow and this can be quite annoying"

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6341613)

GM

Gary M.

reviewer

> "The stage is a unique advantage in robotizing Client Experience (CX) for different perspectives like offers, lead magnets, bulletins, and changes in..."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6130750)

HH

Hendrik H.

Marketing manager

> "You have to wait over a week to get any word from customer service."

[See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6452695)

[View Reviews](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

KI

Kenneth I.

Window cleaner

> "The things that I like most about google context is the convenience that this software brings to family my phone and every day use it has become way..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6554990)

RW

Rickilee W.

Founder

> "Occasionally, sync can be unreliable, and handling a very large number of contacts could feel a bit cumbersome"

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6656782)

Brad A.

Owner

> "It survives any and all of my phone service changes and works well with iPhone, Android, etc."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257)

BC

Benjamin C.

VP Operations

> "It also has occasional syncing issues when using it with other devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6351645)

MST

Mariane Stephanie T.

Manager

> "The amazing thing with Google contacts is that it doesn't mater wether you change your phone, tablet or any other device."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7067927)

BB

Brian B.

Owner

> "The main disadvantage we have seen, is that every so often I have erased a few contacts and afterward I sign in from another gadget and an is accessible,..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4923059)

VR

Verified Reviewer

Case Manager

> "I believe with having a google account on every device I use I appreciate being able to find what I need fast and easy."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7086716)

NP

Narender P.

Customer Service Officer

> "Nothing to dislike but sometimes the i have 20 contact from same name and its difficult for me to know which one I spoke yesterday"

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6612828)

JK

Justin K.

Teacher and Technology Coach

> "I like that I can layer each person with personal, business, home, and cell numbers and information."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7015090)

VR

Verified Reviewer

Student

> "The least thing I don't like about Google Contacts is it doesn't automatically delete contacts that I don't use, so I have to manually delete them myself."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553)

BR

Busol R.

Manager

> "I love the way I can export to excel and ultimately the way I can send an email to all of the contacts within each group by simply selecting the group..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6326945)

SV

Shakamudi V.

ASE

> "One of the downsides of Google Contacts is if any person login our Google account in their mobiles its automatically creating contacts in their mobiles..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617)

PA

Prasad A.

ASE

> "In the consumer and business ecosystems of Google, Google Contacts is extensively utilized on Android, ChromeOS, and Google Chrome devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

VR

Verified Reviewer

Accountant

> "My contact have not been easy to access offline."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6370123)

Christopher P.

Attorney

> "It's easy to back up and restore my contacts across devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698)

JD

John D.

Teacher

> "I don't like the fact that so much information about so many people is stored online."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

BAF

Bogdan Alexandu F.

Stock Manager

> "Sharing the contact list with colleagues and departments is another plus feature from Google Contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831)

Enes Ç.

Network Engineer

> "Search section of the application is the worst among the other contact apps."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3583886)

SW

Stephanie W.

Kids Director

> "For the most part, Google Contacts is simple and effective in organizing contact information for people important to me."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911)

MN

Martha N.

Film trainer

> "It's easy to loose contacts when the email is lost or can't remember the password."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462026)

PA

Prasad A.

ASE

> "For over 5 years, I've utilized Google Contacts to effortlessly back up my contacts, eliminating any concerns about losing them."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

WP

Wasim P.

Private Tutour

> "The only problem with Google Contacts is that sometimes the contact list does properly sync across all devices connected to the same account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3475398)

AB

Alison B.

Copywriter

> "Contacts are synchronised on desktop computer and mobile. When changing mobile phone contacts are not lost as you just add your Google account and..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6208166)

RV

Rachna V.

Director

> "As such I do not have any least like feature of google contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3819467)

PA

Prasad A.

ASE

> "Additionally, Google Contacts automatically backs up your address book within your Google account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

DS

Dania S.

STUDENT

> "I don't like that hackers and scammers are able to send texts on phones from an email address and we can't use contacts to block them."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3025818)

RW

Rooshan W.

Medical officer

> "It syncs automatically across my devices, so I always have updated contact information."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868)

Gem T.

Manager

> "Sometimes I add contacts more than once, or contacts show up more than once on my phone because of synchronization errors."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2856563)

IM

Ivory M.

Training and Technical Assistance Coordinator

> "Overall, I have found Google Contacts easy to use and complementary to my use of my company's Google email account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7020394)

DP

Dan P.

Creative Director

> "Sometimes it glitches and you get overlaps and duplicate contacts, especially if we switch to a new phone or a new computer."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2861671)

Christopher P.

Attorney

> "It's free and very helpful."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698)

SA

SUMMER A.

Owner

> "The only thing I don't like is there appears to be no actual app that can be downloaded onto MAC therefore I always have to have internet to access it on..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2984823)

JD

John D.

Teacher

> "Google contacts keeps contacts serviceable across multiple devices and allows for pictures to be inserted."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

Andy B.

Customer Service Advisor

> "I have lost many phones previously, before I started using Google Contacts and had to re add every number manually, which took up a lot of time."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3121072)

MC

Maria C.

Owner

> "Everything's organized, all the options and settings are easy to use and I can easily share contacts with other people."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6614697)

JB

JOSHUA B.

Merchandiser

> "Sometimes I find it hard to locate Google Contacts on my phone whenever I need to sync my contacts for the 1st time."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2951083)

CW

Chris W.

Account Manager

> "Google Contacts is a well designed app, it has a user frienly interface and is easy to navigate."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6436014)

FF

Floremie F.

Hospital Admin Clerk

> "The features that I did't like on this software was the person you contacted they cannot able to reply your message right away through the number you..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3162873)

Brad A.

Owner

> "The value is excellent compared to any other service. "

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257)

FF

Ferhat F.

CEO

> "I can't note people's personal preferences in the contacts. And this causes me to forget the things that the other person loves."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3249593)

AV

Albert V.

Manager

> "I want the best contacts management system and this is Google Contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6354575)

CM

Cory M.

Photographer

> "The only thing that this application lacks is what some might consider to be a minor detail - specifically, the ability to color-code contacts. When you..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2797298)

RW

Rooshan W.

Medical officer

> "Google Contacts is easy to use and keeps all my contacts in one place."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868)

César C.

Computer engineer

> "There are times when the names and contacts are deleted, a serious error that happens quite often."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3455757)

LR

Lakshman R.

IT

> "I really enjoy that Google Contacts lets me store and view mobile numbers at all times."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5088092)

KT

Katherine T.

owner

> "The only thing that sort of bothers us with Google Contacts is that you certain fields are not on the main "add contact" page, so you have to click "More..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2769820)

SW

Stephanie W.

Kids Director

> "The ease of organizing contacts that I frequently communicate with."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911)

VR

Verified Reviewer

Student

> "A search query leads to unrelated results, making it difficult to find the relevant ones."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2903063)

TC

Tricia C.

UX Designer

> "A straightforward tool I love, because it keeps me in touch with most important persons."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6578307)

Sarah C.

Speech Language Pathologist

> "The software is so invasive and shady about their privacy and permissions, they make everything seem up front with their brightly colored and long worded..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827836)

RC

Rishabh C.

Student

> "The Google contact is one of the best way to arrange all your contacts in organised manner and the contact can also sync with Google account so if we..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3606308)

CS

Carlo S.

Leasing Consultant

> "Sometimes it can be confusing when organizing groups of people and the categories u wanna put them in."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2975669)

AS

Ayham S.

accountant

> "Storing your contacts in one place and restoring them at any time is one of the most prominent features of Google Contacts, plus there is no fear of..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3680142)

GDC

Guy Daniel C.

Designer

> "I do not like the difficulties of automatic synchronization of contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3510948)

Tanjirul I.

Executive-Finance & Accounts

> "I have been using this app from 2019, the best part of this app is you can easily sync your contacts to all your devices and can be transferred your..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3522166)

JM

Judith M.

owner

> "Some contacts do not make it into the contact list."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3480120)

VR

Verified Reviewer

Graphic Designer

> "When ever I get a new phone, my phone contacted automatically comes back on my phone, this is a big deal to me because I live in a country were you can..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3578165)

HH

Houston H.

Operator

> "I have had a few issues with duplicate contacts on my devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3289396)

SM

Stephanie M.

Student

> "What are the best of my Google contacts is that I'm able to save my contacts to my Gmail account and it syncs perfectly with any device that I log into..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3518041)

JJ

Jessie J.

Customer Service Representative

> "The only thing I don't like is that it cannot be used with multiple accounts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3340220)

JL

Jomy L.

Asst Professor

> "When I lost my Phone Since i had synced all my contacts through Google , i was able to download all contacts directly into the new Phone - This is a..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4464799)

VR

Verified Reviewer

Consultant

> "The sorting features seem to be a little bit messy and hard to categorize out groups of contacts when collaborating with groups and multiple people..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2435794)

Josue Adrian V.

Civil Engineer

> "It allows you to store relevant information of your saved contacts in the cloud through any mobile device and computer, and it is easy to access them at..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3614473)

BS

Britany S.

Educator

> "The only thing I dislike is that it can't be used with multiple accounts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2846181)

KRA

Kishore Reddy A.

IT

> "It's quite straightforward, yet it provides all of the possibilities that I need to keep the contacts book up to date."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5013099)

DA

David A.

Financial Services Professional

> "Nothing really to complain about with Google Contacts other than it's buried in a sub menu, hard to find."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2928619)

SS

Shivam S.

Assistant Category Manager

> "Google Contacts allows me to easily share contacts with my friends and colleagues, making it easy to collaborate and share information with team members."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4671330)

Byron O.

Creative Designer

> "The downside is it lacks the functionality of grouping your contacts making sending specific messages to a particular group like work colleagues very..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827421)

SV

Shakamudi V.

ASE

> "Google Contacts helps us to automatically backup and store our contacts at one place, it also help to organize contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617)

AR

Ashley R.

Sr store designer

> "The app/tool can be slow and will crash, prolonging the need of use."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2862807)

BAF

Bogdan Alexandu F.

Stock Manager

> "Works very good and makes contact management easy."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831)

TD

Tanuj D.

Software Engineer

> "It is sometimes a little slow and could take some time to sync up."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___3411119)

VR

Verified Reviewer

Student

> "The thing I like most about Google Contacts is it keeps my important information in one place."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553)

ES

Emma S.

Marketing Specialist

> "To me it is not user friendly."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4675327)

Muteeba N.

Recruitment Specialist

> "The best thing about this software is that even if you lose your phone, you can easily fetch contact details and update it automatically in the phone.3."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462945)

SM

Soledad M.

UX Designer

> "You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2450863)

Jessie B.

Home Craft Worker

> "It collaborates well with other communication apps, where you can do extra, like sending a message on Telegram or making a video call on Google Meet."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4039532)

SS

Shantel S.

Customer service representative

> "I don't like how it takes long to sync my updates."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3140750)

JD

John D.

Teacher

> "I enjoy its ability to divide contacts into categories."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

Larisa B.

Accountant-general

> "Sometimes import / export does not work well, perhaps this is affected by the quality of the Internet connection and the lack of a large amount of memory..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2826349)

[View Reviews](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

## User interface

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

4.56 (2,561)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)

4.71 (703)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

ActiveCampaign

Top features

31/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/79367/ActiveCampaign/#features)

Google Contacts

9/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/203196/Google-Contacts/#features)

### Recognition

ActiveCampaign is recognized as a top-rated tool in 5 Capterra Shortlist reports

Google Contacts is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Contact ManagementSoftware (2023) 

Best Value Contact ManagementSoftware (2022) 

### Deployment & support

ActiveCampaign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Contacts

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ActiveCampaign

-   By ActiveCampaign
-   Located in United States
-   Founded in 2003

Google Contacts

-   By Google
-   Located in United States
-   Founded in

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[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$15/month

Price

$9/month

4.5

Features

4.5

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/79367-147415/ActiveCampaign-vs-EmailOctopus)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Contact vendor for pricing

Price

$20/month

4.6

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-203196/eWay-CRM-vs-Google-Contacts)

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/)

$15/month

Price

$17/month

4.5

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/79367-198994/ActiveCampaign-vs-Systeme)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

vs

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.37 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

Contact vendor for pricing

Price

$13/month

4.6

Features

4.1

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144340-203196/Nutshell-vs-Google-Contacts)