# ActiveCampaign vs Bigin by Zoho CRM: Features and Cost Comparison 2026 | Capterra

> ActiveCampaign vs Bigin by Zoho CRM: Which crm tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/79367-204998/ActiveCampaign-vs-Bigin-by-Zoho-CRM

---

# ActiveCampaign vs Bigin by Zoho CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bigin by Zoho CRMActiveCampaign2/4 selected

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

[## ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

[## Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting Price

$15.00/month

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.2

Customer Service

4.4

Starting Price

$7.00/year

Starting Price

$7.00/year

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

Based on [2,561 reviews](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Positive

2,381

Neutral

118

Negative

62

Positive

2,381

Neutral

118

Negative

62

Reviews Sentiment

Based on [730 reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Positive

712

Neutral

16

Negative

2

Positive

712

Neutral

16

Negative

2

Best for (according to reviews)

-   **Business size**: Small businesses account for 2312 reviews, representing 91% of feedback, indicating strong adoption among this segment.
-   **Industry**: Marketing and advertising, health, wellness and fitness, and e-learning together make up 36% of reviews, showing notable use across these sectors.
-   **Use cases**: CRM, campaign management, and lead generation collectively represent 75% of reviews, highlighting focus on customer engagement and marketing automation.

Best for (according to reviews)

-   **Business size**: Small businesses account for 665 reviews, representing 98% of feedback, showing widespread use among this segment.
-   **Industry**: Information technology (10%), marketing and advertising (9%), and real estate (5%) together make up 24% of reviews, indicating diverse industry adoption.
-   **Use cases**: CRM (50%), lead management (23%), and sales tracking (20%) are the main applications, highlighting a focus on customer and sales processes.

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## Reviewer verdict

ActiveCampaign

ActiveCampaign users find it best for businesses seeking powerful automation, detailed segmentation, and comprehensive email marketing tools. Reviewers highlight its ability to personalize customer journeys, automate lead management, and integrate with platforms like Zapier, WordPress, and WooCommerce. While they value its feature-rich environment and scalability, some mention that its pricing and workflow complexity may be challenging for smaller teams or beginners.

Bigin by Zoho CRM

Bigin by Zoho CRM users consider it ideal for small businesses needing an affordable, user-friendly CRM with essential sales pipeline and contact management features. Reviewers appreciate its customizable pipelines, streamlined contact management, and integration with Zoho CRM for data migration. However, they note that integration options beyond the Zoho ecosystem are limited and that the free version may lack some desired features for growing startups.

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## Features comparison

When looking at crm tools like ActiveCampaign and Bigin by Zoho CRM, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 44,336 reviews from CRM users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

ActiveCampaign

83%Fit

Feature ratings

Contact Database

4.4

Contact Management

4.5

Lead Management

4.5

Sales Pipeline Management

4.4

Bigin by Zoho CRM

83%Fit

High performer

Feature ratings

Contact Database

4.6

Contact Management

4.6

Lead Management

4.5

Sales Pipeline Management

4.7

Contact Database

4.4 (364)

4.6 (168)

ActiveCampaign users appreciate the well-organized contact database, which they say allows them to segment their audience, personalize communication, and target specific groups with tailored content. They find it easy to import, organize, and update contact information, ensuring an up-to-date database. However, some users mention that the complexity of automation workflows can be overwhelming for beginners. Bigin by Zoho CRM users value the customizable contact database, which they say allows them to add unique fields and store relevant information. They find it easy to create and manage contacts, but some users note that it lacks detailed customization and requires double tracking in larger CRMs. Overall, ActiveCampaign users value the robust segmentation and personalization capabilities, while Bigin users appreciate the customization and ease of use for managing contacts.

Contact Management

4.5 (793)

4.6 (398)

ActiveCampaign users find the contact management feature crucial for organizing and maintaining customer information, saying that it allows them to tailor marketing and sales efforts effectively. They appreciate the ability to tag customers, add additional information, and segment contacts for targeted campaigns. However, some users mention that managing fields and categorizing contacts can be challenging. Bigin by Zoho CRM users appreciate the streamlined contact management, which they say helps them manage interactions and build strong customer relationships. They value the email integration, activity tracking, and reminders for prioritizing tasks. Some users feel the interface and customization could be improved. In general, ActiveCampaign users value the detailed segmentation and tagging, while Bigin users appreciate the streamlined management and integration features.

Lead Management

4.5 (521)

4.5 (369)

ActiveCampaign users appreciate the lead management feature for automating processes, tracking leads, and organizing follow-up tasks. They find it useful for capturing, tracking, and qualifying leads, but some users feel that customization of customer life cycle stages needs improvement. Bigin by Zoho CRM users find the lead management feature valuable for capturing leads from various sources, segmenting them, and tracking their progress. They appreciate the automated workflows and the ability to manage leads easily, but some users mention that it can be tedious for fieldwork. Overall, ActiveCampaign users value the automation and organization of leads, while Bigin users appreciate the ease of capturing and tracking leads with automated workflows.

Sales Pipeline Management

4.4 (251)

4.7 (389)

ActiveCampaign users find the sales pipeline management feature helpful for tracking and managing leads through different stages with a drag-and-drop interface. They appreciate the ability to create custom pipelines and automate the sales process, but some users mention that the interface can be clunky and slow. Bigin by Zoho CRM users value the customizable pipelines and the visual clarity of the sales stages. They find it easy to build, customize, and track pipelines, and appreciate the Kanban view for managing leads. Some users feel that minor improvements could be made. In summary, ActiveCampaign users appreciate the automation and customization of the sales pipeline, while Bigin users value the visual clarity and ease of use for managing sales stages.

## Pricing comparison

### Starting prices

ActiveCampaign

$15.00

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/79367/ActiveCampaign/pricing/)

Bigin by Zoho CRM

$7.00

Per User

(Per Year)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/pricing/)

### Value-for-money analysis

4.3 (2561)

4.7 (730)

An exploration of what reviewers say about both ActiveCampaign's and Bigin by Zoho CRM's value for money finds that ActiveCampaign reviewers see it as an affordable, feature-rich platform for email marketing and automation, while Bigin by Zoho CRM reviewers comment on its cost-effectiveness and suitability for small businesses. Reviewers find that ActiveCampaign offers good value for money due to its extensive features, integrations, and flexible pricing plans. They appreciate its affordability compared to competitors like HubSpot and Marketo, and its ability to scale with business needs. However, some users mention that the pricing can become high as the contact list grows, and the lack of a longer free trial is a drawback. When it comes to Bigin by Zoho CRM, reviewers highlight its affordability and user-friendly interface, making it a great choice for small businesses. They value the free trial and the seamless integration with other Zoho apps. Nonetheless, some users feel that the pricing can be high for small startups, and the limited features in the free version are a concern.

## Integrations

Popular Integrations

Compare available integrations between ActiveCampaign and Bigin by Zoho CRM.

### Calendly

ActiveCampaign

Bigin by Zoho CRM

### QuickBooks Online

ActiveCampaign

Bigin by Zoho CRM

### Zoho CRM

ActiveCampaign

Bigin by Zoho CRM

### Gmail

ActiveCampaign

Bigin by Zoho CRM

### Zoho Invoice

ActiveCampaign

Bigin by Zoho CRM

### Zoom Workplace

ActiveCampaign

Bigin by Zoho CRM

### Meta for Business

ActiveCampaign

Bigin by Zoho CRM

### Shopify

ActiveCampaign

Bigin by Zoho CRM

Total Integrations

200

Zapier

Users mention that Zapier integrates ActiveCampaign with various tools, automating workflows and data transfers, which they say saves time and reduces manual tasks.

WordPress

Reviewers report that WordPress integration with ActiveCampaign is vital for lead generation, noting that it simplifies embedding forms and automating follow-ups from their websites.

ClickFunnels

Users state that integrating ClickFunnels with ActiveCampaign is essential for lead generation and email marketing, which they indicate helps in automating follow-up sequences and managing contacts.

Calendly

Reviewers say that Calendly integration with ActiveCampaign is crucial for scheduling meetings and automating follow-ups, noting that it streamlines the appointment booking process.

WooCommerce

Users report that WooCommerce integration with ActiveCampaign is important for syncing orders and customer data, which they note helps in automating email campaigns and managing customer interactions.

ActiveCampaign Integrations (200)

-   [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)
-   [accessally](https://www.capterra.com/p/184454/accessally/)
-   [Act!](https://www.capterra.com/p/175860/Act/)
-   [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)
-   [AdaptiveU](https://www.capterra.com/p/161310/AdaptiveU/)
-   [AddEvent](https://www.capterra.com/p/230429/AddEvent/)
-   [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)
-   [AdPage](https://www.capterra.com/p/185994/AdPage/)
-   [AgencyAnalytics](https://www.capterra.com/p/158746/Agency-Analytics/)
-   [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)
-   [Aimtell](https://www.capterra.com/p/148573/Aimtell/)
-   [Aircall](https://www.capterra.com/p/184709/Aircall/)
-   [Airtable](https://www.capterra.com/p/146652/Airtable/)
-   [Akita](https://www.capterra.com/p/146056/Akita/)
-   [Alchemer](https://www.capterra.com/p/72549/Alchemer/)
-   [allmysms](https://www.capterra.com/p/165031/allmysms/)
-   [Amazon DynamoDB](https://www.capterra.com/p/199662/DynamoDB/)
-   [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)
-   [Antavo](https://www.capterra.com/p/149042/Antavo-Loyalty-Software/)
-   [Any.do](https://www.capterra.com/p/173614/Any-do/)
-   [APIANT](https://www.capterra.com/p/155486/APIANT/)
-   [ApiX-Drive](https://www.capterra.com/p/265765/ApiX-Drive/)
-   [Apparound](https://www.capterra.com/p/141672/Apparound-CPQ/)
-   [Appbot](https://www.capterra.com/p/172807/Appbot/)
-   [Appcues](https://www.capterra.com/p/139216/Appcues/)
-   [Appointy](https://www.capterra.com/p/122249/Appointy/)
-   [appyReward](https://www.capterra.com/p/218394/appyReward/)
-   [Arrivy Field Service Management](https://www.capterra.com/p/10020593/Arrivy-Field-Service-Management/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Attributer](https://www.capterra.com/p/234891/Attributer/)
-   [Attribution](https://www.capterra.com/p/147753/Attribution/)
-   [Avochato](https://www.capterra.com/p/161117/Avochato/)
-   [Bambu](https://www.capterra.com/p/145154/Bambu-by-Sprout-Social/)
-   [Basecamp](https://www.capterra.com/p/56808/Basecamp/)
-   [Big Cartel](https://www.capterra.com/p/230161/Big-Cartel/)
-   [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)
-   [BigContacts](https://www.capterra.com/p/102669/BigContacts/)
-   [Bitly](https://www.capterra.com/p/172575/Bitly/)
-   [Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)
-   [Bloom](https://www.capterra.com/p/218669/Bloom/)
-   [Bookafy](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/)
-   [Buffer](https://www.capterra.com/p/143492/Buffer/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Call Loop](https://www.capterra.com/p/152402/Call-Loop/)
-   [CallFire](https://www.capterra.com/p/106571/CallFire-Cloud-Call-Center/)
-   [CallHippo](https://www.capterra.com/p/159578/CallHippo/)
-   [Callingly](https://www.capterra.com/p/206150/Callingly/)
-   [Capsule](https://www.capterra.com/p/124041/Capsule/)
-   [Chargebee](https://www.capterra.com/p/131433/Chargebee/)
-   [ChargeOver](https://www.capterra.com/p/141294/ChargeOver/)
-   [CheddarGetter](https://www.capterra.com/p/122702/CheddarGetter/)
-   [ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)
-   [Close](https://www.capterra.com/p/132667/Close-io/)
-   [Cobot](https://www.capterra.com/p/197477/Cobot/)
-   [Coherent](https://www.capterra.com/p/135073/Coherent/)
-   [CommCare](https://www.capterra.com/p/234148/CommCare/)
-   [Contactually](https://www.capterra.com/p/158259/Contactually/)
-   [Contractbook](https://www.capterra.com/p/165369/contractbook/)
-   [CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/)
-   [Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)
-   [Crisp](https://www.capterra.com/p/151292/Crisp/)
-   [CustomBooks](https://www.capterra.com/p/149594/CustomBooks/)
-   [Dasheroo](https://www.capterra.com/p/139939/Dasheroo/)
-   [DataHero](https://www.capterra.com/p/170664/DataHero/)
-   [DataValidation](https://www.capterra.com/p/165191/DataValidation/)
-   [Deadline Funnel](https://www.capterra.com/p/206402/Deadline-Funnel/)
-   [Deltek WorkBook](https://www.capterra.com/p/237145/Deltek-WorkBook/)
-   [Deputy](https://www.capterra.com/p/167811/Deputy/)
-   [Digioh](https://www.capterra.com/p/156792/Digioh/)
-   [Docusign](https://www.capterra.com/p/121506/Docusign/)
-   [Donately](https://www.capterra.com/p/154495/Donately/)
-   [Donorbox](https://www.capterra.com/p/156860/Donorbox/)
-   [Doodle](https://www.capterra.com/p/142620/Doodle/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Drupal](https://www.capterra.com/p/119594/Drupal/)
-   [EasyWebinar](https://www.capterra.com/p/163102/EasyWebinar/)
-   [Equiitext](https://www.capterra.com/p/201556/Equiitext/)
-   [eTermin](https://www.capterra.com/p/188696/eTermin/)
-   [Eventable](https://www.capterra.com/p/168185/Eventable/)
-   [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)
-   [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)
-   [Evidence](https://www.capterra.com/p/196433/Evidence/)
-   [eWebinar](https://www.capterra.com/p/213778/eWebinar/)
-   [Expensify](https://www.capterra.com/p/97594/Expensify/)
-   [Feedier](https://www.capterra.com/p/173387/Feedier/)
-   [Feedly](https://www.capterra.com/p/202497/Feedly/)
-   [Feefo](https://www.capterra.com/p/160258/Feefo/)
-   [FireText](https://www.capterra.com/p/233072/FireText/)
-   [FogBugz](https://www.capterra.com/p/220592/FogBugz/)
-   [Fomo](https://www.capterra.com/p/154138/Fomo/)
-   [FormCrafts](https://www.capterra.com/p/211812/FormCrafts/)
-   [Formidable Forms](https://www.capterra.com/p/175482/Formidable-Forms/)
-   [Formsite](https://www.capterra.com/p/118995/Formsite/)
-   [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)
-   [FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)
-   [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)
-   [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)
-   [FullContact](https://www.capterra.com/p/161228/FullContact-Data-Solutions/)
-   [Fullstory](https://www.capterra.com/p/153721/FullStory/)
-   [FuseDesk](https://www.capterra.com/p/159468/FuseDesk/)
-   [Geckoboard](https://www.capterra.com/p/153066/Geckoboard/)
-   [Genoo](https://www.capterra.com/p/107668/Genoo/)
-   [Getform](https://www.capterra.com/p/148097/Getform/)
-   [Getsitecontrol](https://www.capterra.com/p/138259/GetSiteControl/)
-   [Ghost](https://www.capterra.com/p/151947/Ghost/)
-   [GivingFuel](https://www.capterra.com/p/128635/GivingFuel/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)
-   [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)
-   [GoTo Training](https://www.capterra.com/p/145210/GoToTraining/)
-   [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)
-   [Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/)
-   [Harvest](https://www.capterra.com/p/75598/Harvest/)
-   [Help Scout](https://www.capterra.com/p/136909/Help-Scout/)
-   [Highrise](https://www.capterra.com/p/146703/Highrise/)
-   [Insightly](https://www.capterra.com/p/130671/Insightly/)
-   [Instapage](https://www.capterra.com/p/141695/Instapage/)
-   [Joomla](https://www.capterra.com/p/161648/Joomla/)
-   [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)
-   [Justuno](https://www.capterra.com/p/224090/Justuno/)
-   [Kadence](https://www.capterra.com/p/229863/Kadence/)
-   [Kajabi](https://www.capterra.com/p/154682/Kajabi/)
-   [Kanban Tool](https://www.capterra.com/p/132750/Kanban-Tool/)
-   [KickoffLabs](https://www.capterra.com/p/151692/kickofflabs/)
-   [Kudosity](https://www.capterra.com/p/214344/BurstSMS/)
-   [Leadpages](https://www.capterra.com/p/203635/Leadpages/)
-   [LeadsBridge](https://www.capterra.com/p/152361/LeadsBridge/)
-   [LessAccounting](https://www.capterra.com/p/128885/LessAccounting/)
-   [Litmus](https://www.capterra.com/p/178360/Litmus/)
-   [LiveChat](https://www.capterra.com/p/62194/LiveChat/)
-   [MailMunch](https://www.capterra.com/p/190319/MailMunch/)
-   [Marsello](https://www.capterra.com/p/152524/Goody/)
-   [Meta for Business](https://www.capterra.com/p/213257/Facebook/)
-   [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)
-   [Mojo Helpdesk](https://www.capterra.com/p/128650/Mojo-Helpdesk/)
-   [MoonClerk](https://www.capterra.com/p/130697/MoonClerk/)
-   [Nimble](https://www.capterra.com/p/123032/Nimble/)
-   [Nutshell](https://www.capterra.com/p/144340/Nutshell/)
-   [Olark](https://www.capterra.com/p/125957/Olark/)
-   [OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/)
-   [Operations Hub](https://www.capterra.com/p/226298/PieSync/)
-   [OptimizePress](https://www.capterra.com/p/149011/OptimizePress/)
-   [OptinMonster](https://www.capterra.com/p/174381/OptinMonster/)
-   [PayPal](https://www.capterra.com/p/207944/PayPal/)
-   [PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)
-   [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)
-   [Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/)
-   [Podio](https://www.capterra.com/p/128631/Podio/)
-   [Postmark](https://www.capterra.com/p/254711/Postmark/)
-   [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)
-   [Privy](https://www.capterra.com/p/146537/List-growth-tools/)
-   [Quickbase](https://www.capterra.com/p/157262/QuickBase/)
-   [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)
-   [Re:amaze](https://www.capterra.com/p/132952/Reamaze/)
-   [Recurly](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/)
-   [Rezdy](https://www.capterra.com/p/122690/Rezdy/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Salesmate](https://www.capterra.com/p/156234/Salesmate/)
-   [Segment](https://www.capterra.com/p/150621/Segment/)
-   [SendPulse](https://www.capterra.com/p/146369/SendPulse/)
-   [Shopify](https://www.capterra.com/p/83891/Shopify/)
-   [Skyvia](https://www.capterra.com/p/146167/Skyvia/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Sleeknote](https://www.capterra.com/p/145068/Sleeknote/)
-   [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)
-   [Stripe](https://www.capterra.com/p/123889/Stripe/)
-   [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)
-   [Sumo](https://www.capterra.com/p/175695/Sumo/)
-   [SuperSaaS](https://www.capterra.com/p/87751/SuperSaaS-Appointment-Schedule/)
-   [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)
-   [Survicate](https://www.capterra.com/p/132914/Survicate/)
-   [Teachable](https://www.capterra.com/p/147019/Teachable/)
-   [Tender Support](https://www.capterra.com/p/120649/Tender-Support/)
-   [Twitter/X](https://www.capterra.com/p/214056/Twitter/)
-   [Typeform](https://www.capterra.com/p/137289/Typeform/)
-   [Unbounce](https://www.capterra.com/p/145639/Unbounce/)
-   [UserVoice](https://www.capterra.com/p/135908/UserVoice/)
-   [vBulletin](https://www.capterra.com/p/46868/vBulletin/)
-   [Whatagraph](https://www.capterra.com/p/146220/Whatagraph/)
-   [WHMCS](https://www.capterra.com/p/130157/WHMCS/)
-   [WishList Member](https://www.capterra.com/p/102568/WishList-Member/)
-   [Wistia](https://www.capterra.com/p/82313/Wistia/)
-   [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)
-   [Woopra](https://www.capterra.com/p/155465/Woopra/)
-   [WordPress](https://www.capterra.com/p/131687/WordPress/)
-   [Wufoo](https://www.capterra.com/p/224990/Wufoo/)
-   [Xero](https://www.capterra.com/p/120109/Xero/)
-   [Yondo](https://www.capterra.com/p/193060/Yondo/)
-   [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/)
-   [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)
-   [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Total Integrations

79

Zoho CRM

Users report that they integrate Zoho CRM with Bigin by Zoho CRM for advanced data management and seamless migration, noting that Bigin is ideal for startups while Zoho CRM offers more robust features.

Bigin by Zoho CRM Integrations (79)

-   [AccuCare](https://www.capterra.com/p/119007/AccuCare/)
-   [Acefone](https://www.capterra.com/p/264770/Acefone/)
-   [Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)
-   [Anura](https://www.capterra.com/p/203045/Anura/)
-   [Avaya Cloud Office](https://www.capterra.com/p/212483/Avaya-IP-Office/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [CloudConnect](https://www.capterra.com/p/195365/CloudConnect/)
-   [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)
-   [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)
-   [Contaque](https://www.capterra.com/p/126745/Contaque/)
-   [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)
-   [Exotel](https://www.capterra.com/p/233144/Exotel/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Google Ads](https://www.capterra.com/p/213339/Google-Ads/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [HoduCC](https://www.capterra.com/p/156136/HODUCC/)
-   [HoduPBX](https://www.capterra.com/p/208449/HoduPBX/)
-   [Intalk.io](https://www.capterra.com/p/199866/Intalk-io/)
-   [Intermedia Unite](https://www.capterra.com/p/181373/Unite/)
-   [Jive](https://www.capterra.com/p/189555/Jive/)
-   [Knowlarity](https://www.capterra.com/p/240811/Knowlarity/)
-   [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)
-   [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)
-   [Meetime](https://www.capterra.com/p/191361/Meetime/)
-   [Meta for Business](https://www.capterra.com/p/213257/Facebook/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [MyOperator](https://www.capterra.com/p/159433/MyOperator/)
-   [net2phone](https://www.capterra.com/p/170370/Hosted-PBX/)
-   [NeverBounce](https://www.capterra.com/p/175437/NeverBounce/)
-   [NUACOM](https://www.capterra.com/p/161267/NUACOM/)
-   [Ozonetel](https://www.capterra.com/p/241112/Ozonetel/)
-   [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)
-   [Ringover](https://www.capterra.com/p/169627/RingOver/)
-   [SanIPPBX](https://www.capterra.com/p/10020282/SanIPPBX/)
-   [Servetel](https://www.capterra.com/p/198854/Servetel/)
-   [Shopify](https://www.capterra.com/p/83891/Shopify/)
-   [Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)
-   [SMS-Magic](https://www.capterra.com/p/210549/SMS-Magic-Interact/)
-   [SparkTG VCC](https://www.capterra.com/p/137672/IVR/)
-   [Telecmi](https://www.capterra.com/p/191986/Telecmi/)
-   [TelTel](https://www.capterra.com/p/173707/TelTel/)
-   [The Real PBX](https://www.capterra.com/p/199867/The-Real-PBX/)
-   [TikTok](https://www.capterra.com/p/237591/TikTok/)
-   [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)
-   [Vodia PBX](https://www.capterra.com/p/159316/Vodia-PBX/)
-   [Voicespin](https://www.capterra.com/p/183538/Voicespin/)
-   [VoIPstudio](https://www.capterra.com/p/162502/VoIPstudio/)
-   [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)
-   [Wildix](https://www.capterra.com/p/218251/Wildix/)
-   [Xelion](https://www.capterra.com/p/197275/Xelion/)
-   [Yeastar Cloud PBX](https://www.capterra.com/p/208836/Yeastar-Cloud-PBX/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [ZeroBounce](https://www.capterra.com/p/169340/ZeroBounce/)
-   [Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/)
-   [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)
-   [Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)
-   [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)
-   [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)
-   [Zoho Directory](https://www.capterra.com/p/10014006/Zoho-Directory/)
-   [Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/)
-   [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)
-   [Zoho FSM](https://www.capterra.com/p/10014004/Zoho-FSM/)
-   [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)
-   [Zoho LandingPage](https://www.capterra.com/p/10005661/Zoho-LandingPage/)
-   [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)
-   [Zoho Marketing Automation](https://www.capterra.com/p/233707/Zoho-Marketing-Automation/)
-   [Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)
-   [Zoho OneAuth](https://www.capterra.com/p/10020717/Zoho-OneAuth/)
-   [Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)
-   [Zoho SalesIQ](https://www.capterra.com/p/168135/Zoho-SalesIQ/)
-   [Zoho Sign](https://www.capterra.com/p/215876/Zoho-Sign/)
-   [Zoho Sites](https://www.capterra.com/p/227440/Zoho-Sites/)
-   [Zoho Voice](https://www.capterra.com/p/251900/Zoho-Voice/)
-   [Zoho Workplace](https://www.capterra.com/p/233604/Zoho-Workplace/)
-   [Zoho Writer](https://www.capterra.com/p/152720/Zoho-Writer/)
-   [Zoho ZeptoMail](https://www.capterra.com/p/236582/ZeptoMail/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on ActiveCampaign vs Bigin by Zoho CRM?

### Overall rating

4.6 (2561)

4.7 (730)

### User interface

ActiveCampaign

Bigin by Zoho CRM

### Customer service and support

ActiveCampaign

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Bigin by Zoho CRM

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of ActiveCampaign vs Bigin by Zoho CRM

These crm software solutions have been evaluated by verified reviewers on Capterra. Check out what real users say about ActiveCampaign and Bigin by Zoho CRM to find out which one would work best for your needs. Users appreciate ActiveCampaign for its robust automation capabilities, noting that it significantly enhances engagement and conversions through personalized customer journeys. Reviewers also value its intuitive campaign management tools, which provide precise audience segmentation and insightful performance reports. Additionally, they find its email automation features comprehensive, allowing for seamless management of customer relationships. Meanwhile, Bigin by Zoho CRM is praised for being an ideal CRM for small businesses, offering a user-friendly interface and essential functionalities at an affordable price. Reviewers also highlight its effective sales pipeline management tools and customizable pipelines, which streamline tracking and managing sales processes. When it comes to cons, users mention that ActiveCampaign's pricing can be prohibitive, especially for smaller businesses, with frequent price increases and limited downgrade options. At the same time, Bigin by Zoho CRM users find its integration options limited, particularly with non-Zoho tools and certain third-party applications. \[[2](#source-item-2)\]

Pros

ActiveCampaign

CA

Christopher A

Commercial DirectorGlass, Ceramics & Concrete, 11 - 50 employeesUsed the software for: More than 2 years.

“Its email management and powerful contact management capabilities are amazing, and this enables our commercial department to easily subdivide our world-wide glass dealers and concrete contractors according to their individual product acquisition track record.“

March 26, 2026

BY

Brian Y

Visa Consulting SpecialistLegal Services, 11 - 50 employeesUsed the software for: More than 2 years.

“My automated workflows make it simple to establish six-month follow-up sequences that will nurture clients through a waiting period for government approval.“

January 13, 2026

Bigin by Zoho CRM

NG

Nabil G

CEOEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave the app to close a sale“

March 30, 2026

AK V

VP - SalesComputer Software, 11 - 50 employeesUsed the software for: I used a free trial.

“It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance.“

December 17, 2025

Cons

ActiveCampaign

DM

David M

Technical Support EngineerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years.

“I do not like the fact that deep segmentation and more sophisticated features require time to master; there are moments that I fear that I am not fully utilizing it.“

December 14, 2025

JP

Jonathan P

CEOEducation Management, 2 - 10 employeesUsed the software for: 6-12 months.

“I am using AC to send automated sequences to my leads, but I am not using the campaign features, and I am considering swtiching to another tool if I can't delete my inactive leads (else the costs will constantly increase)“

August 23, 2024

Bigin by Zoho CRM

Koya M

Co-Founder COOInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and business needs. As we scale and require more tailored processes and integrations, this becomes a constraint compared to more flexible CRM systems.“

April 13, 2026

Clarisa P

COOIndustrial Automation, 2 - 10 employeesUsed the software for: I used a free trial.

“This can limit the evaluation during the free trial for teams that need stronger process control“

January 6, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from crm software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

Need Help Deciding Between ActiveCampaign and Bigin by Zoho CRM?

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