--- title: "Compare ActiveCampaign vs Microsoft Outlook 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ActiveCampaign and Microsoft Outlook based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/79367-227138/ActiveCampaign-vs-Microsoft-Outlook" page_type: "comparison" language: "en" --- # ActiveCampaign vs Microsoft Outlook Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ActiveCampaignMicrosoft Outlook2/4 selected [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) [## ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Starting Price $15.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.2 Customer Service 4.4 Reviews Sentiment Based on [2,569 reviews](#user-reviews) Positive 2,389 Neutral 118 Negative 62 [## Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [2,522 reviews](#user-reviews) Positive 2,322 Neutral 153 Negative 47 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Klaviyo 4.6 (539) * * * Starting Price $20.00 Usage Based,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * Highest Rated ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Agile CRM 4.1 (526) * * * Starting Price $8.99 Per Feature Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ### SaneBox 4.8 (71) * * * Starting Price $3.49 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 12,325 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Not enough reviews Feature ratings Mobile App 5.0 Inbox Management 4.6 Email Distribution 4.6 Email Monitoring \-- Access Controls/Permissions \-- 63%Fit Missing features Feature ratings Mobile App 4.6 Inbox Management 4.6 Email Distribution NA Email Monitoring 4.5 Access Controls/Permissions NA User satisfaction User satisfaction 4.6 User reviews[2,569](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 4.3 Customer support 4.4 User satisfaction 4.5 User reviews[2,522](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.4 Customer support 4.2 Price starts from Price starts from $15Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small to midsize businesses through enterprise organizations across ecommerce, retail, education, fitness, SaaS, agencies, franchises, and non-profits. Serves customers in more than 170 countries. Best for Students and professionals, businesses of all sizes, educational institutions, etc. ## User reviews Pros & cons MS Mark S. Sales Director > "The AI-powered recommendations further improve campaign performance and lead qualification and with email, SMS, and WhatsApp communication available from..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7183893) EP Eric P. ERP Supervisor > "The drawback isn't that big, but it can be annoying in times that demand prompt changes, say during busy tourist season." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7171921) MND Mamute Nicholas D. Sales and Marketing Specialist > "Another standout feature is its multi-channel marketing capabilities, enabling us to coordinate email, SMS and WhatsApp campaigns from a single platform..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7180630) DM David M. Technical Support Engineer > "I do not like the fact that deep segmentation and more sophisticated features require time to master; there are moments that I fear that I am not fully..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7062259) CA Christopher A. Commercial Director > "Its email management and powerful contact management capabilities are amazing, and this enables our commercial department to easily subdivide our..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7119596) DL Dimitris L. Team Lead > "Decent product with awesome user interface that's unfortunately overshadowed by performance issues, increased downtime and a very poor customer support..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375) MS Mark S. Sales Director > "Another standout feature is the behavioral lead scoring, which identifies high-intent prospects based on customer engagement and enables our sales..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7183893) LW Laura W. Marketing Coordinator > "The customer support is so slow to fix pressing deliverability problems and the high pricing does not give us a good value." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7096080) MND Mamute Nicholas D. Sales and Marketing Specialist > "The AI-powered Active Intelligence features have been invaluable by recommending the best times to send campaigns, optimizing content and helping us..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7180630) MW Mona W. CEO and Founder > "a bit expensive from over 2000 Contacts on and sometimes mails have massive delays (especially when there is a mail flow with several mails in a row)" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6848971) BY Brian Y. Visa Consulting Specialist > "My automated workflows make it simple to establish six-month follow-up sequences that will nurture clients through a waiting period for government..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7077855) Yazmin M. Owner > "No free plan and trial with very limited access." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7176536) EP Eric P. ERP Supervisor > "It has been fairly good for the price, and the customer service has been quick and helpful when we have gotten stuck. Though there may be some..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7171921) Yazmin M. Owner > "It might not be the better option for a small business." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7176536) EP Eric P. ERP Supervisor > "The contact segmentation is very accurate, and I appreciate how easy and simple it is to integrate it with our existing CRM system, it makes going through..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7171921) AG Ana G. Freelancer > "I do feel that the account managers tend to be just glorified customer support, where they don't really help much and I still have to submit support..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6713971) Dan J. COO > "ActiveCampaign offered cost-effective email marketing solutions where many other software could not compete price-wise." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7115517) AW Andrew W. Owner > "Automation builder can feel clunky and knowlege base articles are often too sparse when you need step-by-step guidances" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6800369) LH Louise H. Front Office Manager > "ActiveCampaign metrics reports provide very useful insights about our campaigns that help us to evaluate their performances and make necessary changes to..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808) MH Marcus H. CEO > "There are also occasional issues with reliability—some features don’t always work as expected. While this might not be unique to ActiveCampaign, it’s..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691) LH Louise H. Front Office Manager > "There are very impressive task automations in ActiveCampaign that allows us to automate the routine marketing tasks like email follow ups." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808) SM Selena M. Singing Coach > "Eventually someone told me that it was an issue with a deep tech issue of the platform and that would take a lot of time to resolve." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620) RS Rhea S. Internal Sales Executive > "ActiveCampaign gives us useful performance insights and reports that help us take informed actions to improve returns from our marketing campaigns." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6507695) DE Duncan E. Web Specialist > "Now we have to spend time and money moving because we don't want to be held hostage with continual price increases and no viable options to downgrade or..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6705737) VR Verified Reviewer Sr People Ops > "It's a secure way to ensure that processes happen correctly and the customer support team and implementation team always remained attentive to our..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628) ST Sarah T. Health Coach > "sometimes I find it tricky to choose the right form and/or when having multiple tags for segmenting" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6644647) MS Mark S. Sales Director > "We've seen our sales grow by 33% And the improvement across our team even helped me earn employee of the year 2025." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7183893) MM Maurizia M. CEO > "This pricing policy is to me very draining and it means that at some point I will be forced to change provider due to unjustified expenses." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6860028) CN Christophe N. Thérapist > "ActiveCampaign allows me to easily manage communication campaigns with my audience." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121) CO Chris O. President > "The platform's visual design and user interface aren't quite as polished or modern as competitors like HubSpot." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6579310) VR Verified Reviewer Sr People Ops > "The email management tools allows us to have good control over our campaigns and contacts/prospects." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628) DL Dimitris L. Team Lead > "Our forms were not capturing leads for 4 months." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375) LH Louise H. Front Office Manager > "It has helped us to attract and capture new customers by giving us an efficient platform to communicate with leads during campaigns." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808) JP Jonathan P. CEO > "I am using AC to send automated sequences to my leads, but I am not using the campaign features, and I am considering swtiching to another tool if I can't..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6456159) GC Graziana C. Customer Operations Lead > "I like the personalized nature of ActiveCampaign, something that gives specific messages to specific clients" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7079738) DK Dan K. Founder > "I want to downgrade and they won't let me until my next renewal in a year." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890) MND Mamute Nicholas D. Sales and Marketing Specialist > "Our marketing efforts have reached a new level of efficiency and effectiveness with ActiveCampaign." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7180630) DK Dan K. Founder > "There are many issues: 1) the system has a steep learning curve." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890) RM Rachel M. Digital Campaign Executive > "The automation workflows are a game-changer, and the reporting tools are awesome for tracking your results." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6578401) CB Caspar B. Digital Marketing Manager > "Not easy to track UTM data through forms." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419) ZZ Zandalee Z. Senior Analyst Programmer > "ActiveCampaign offers capabilities which allows me to automate marketing in real-time." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6493055) DB Divan B. Operations Manager > "Also the agent "sent" a payment link for a monthly subscription, but when you follow prompts on the actual site to buy a license, that is not an option so..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440952) BL Billy L. Operations > "The segments and tag functions make it easy to split up a list of contacts into different categories and send out more personalised emails" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040) FG Francesco G. Partner > "the prices have gone up consistently without a serious improvement in features despite their position in the market, their integration with woocommerce..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6114791) KP Khevana P. Tech Lead > "We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6503130) SM Selena M. Singing Coach > "It was good in many ways but the issue I described above was extremely frustrating and disappointing and is part of the reason I'm leaving." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620) FG Fabrizio G. Design Lead > "This platform has the most profitable marketing campaigns management and monitoring capabilities." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7038963) RA Rahman A. Marketing Specialist > "This can get a little messy, especially when you are dealing with  multiple campaigns." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853) BL Billy L. Operations > "Activecampaign is a great way to store a central contact list and send out marketing emails - that's what I use it for" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040) KS Kathryn S. Owner > "They continued to explain in increasingly simple language as though I just didn't understand how this was totally reasonable." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123) WH Wilberth H. Asesor Inmobiliario > "The automatization tools are very useful and give me flexibility to design any strategy that is best for my business." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6871583) CB Caspar B. Digital Marketing Manager > "Bad usability and very buggy." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419) CN Christophe N. Thérapist > "Thanks to the integration of artificial intelligence, this work is greatly accelerated for a truly professional result." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121) KS Kathryn S. Owner > "Decent features but outrageous pricing practices." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123) JF Joe F. Associate Professor of Law > "It allows us to strategize our marketing campaigns in order to make them more successful." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6720501) SM Selena M. Singing Coach > "So I gave up on that automation and others like it." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620) SM Selena M. Singing Coach > "The customer support has been really helpful, they've given me all the time I needed to understand my problems and provide tailored solutions." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620) PC Prachi C. developer > "Additionally, the pricing structure can become quite expensive as the contact list grows, which might not be ideal for smaller businesses or those with..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6406150) MH Marcus H. CEO > "Additionally, the API is well-documented and versatile, offering seamless integration with other tools and platforms." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691) NS Niraj S. Alliance Lead > "UI feels outdated: Not as smooth as competitiors" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6710630) MA Mitusha A. Developer > "ActiveCampaign has helped me gain leads via social marketing content and get the information on the internal Slack channel and Salesforce that is visible..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6061447) ClJ Céline J. Social Media Manager > "We also noticed that getting in touch with human support tends to be impossible." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6873052) MH Marcus H. CEO > "The advanced automations are incredibly powerful, allowing for highly personalized and efficient workflows." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691) BA Brenda A. sales leader > "The lead management wasn't that great, or user friendly. If you added contacts, you had to remove old contacts - seems that could be better..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6234656) RA Rahman A. Marketing Specialist > "The integrated CRM also helped me maintain clean and responsive customer lists." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853) CH Colleen H. VP of Marketing > "Everything takes TEN TIMES LONGER TO COMPLETE ANYTHING with Active Campaign than any other marketing automation/email system I have ever used in my 20..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234) John G. Supply Chain Managing Officer > "It helped us revolutionize our marketing strategies allowing us to have more result-oriented marketing efforts which has seen us grow our customers number..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6012843) CB Caspar B. Digital Marketing Manager > "Not easy to manage contact lists." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419) GM Gary M. reviewer > "The stage is a unique advantage in robotizing Client Experience (CX) for different perspectives like offers, lead magnets, bulletins, and changes in..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6130750) CH Colleen H. VP of Marketing > "Non-intuitive, difficulty formatting, you are constantly searching for how to do things, and my favorite - just doesn't save what you are working on,..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234) MG Marco G. CEO > "Versatility: I find that it provides a range of tools for various aspects of customer engagement, from email marketing to workflow automation and CRM..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6150623) DM Dardan M. Sr Commercial Partnerships Manager > "It can be tedious to sometimes add contact manually and it doesnt tell me what contacts are already in a deal with a colleague of mine" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6095623) MR Michelle R. Business Consultant > "I know that ActiveCampaign has a lot of features which when utilized could really deliver a great email campaign, email management, CRM and much more...." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___5040070) AK Aleksandra K. Owner > "Sometimes it is loading slowly and there are sometimes (not often) bugs when I want to change the text auf my Email." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6462302) CB Caspar B. Digital Marketing Manager > "Email campaigns and automations work and are sent out in a timely manner." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419) CH Colleen H. VP of Marketing > "Every time anyone on our team uses it, it never works properly and we lose information all the time (Customer Service was of no help in this area)." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234) JF Joe F. Associate Professor of Law > "ActiveCampaign has reliable task automations that help perform the routine tasks quickly." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6720501) VR Verified Reviewer Web Developer > "It can be expensive for the small businesses" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6680557) Cynthia N. Founder > "I like the automation builder." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7114873) FG Francesco G. Partner > "This is why whenever there is any custom woocommerce integration to deal with we tend not to advice for Active Campaign." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6114791) KP Khevana P. Tech Lead > "We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6503130) AW Andrew W. Owner > "Automation builder can feel clunky and knowlege base articles are often too sparse when you need step-by-step guidances" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6800369) SM Selena M. Singing Coach > "I like the user interface, the bold presentation and navigation make it feel friendly and easy to use." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620) CO Chris O. President > "The platform's visual design and user interface aren't quite as polished or modern as competitors like HubSpot." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6579310) Hilda N M. Creative Graphic raphic Designer > "It's technical team is usually available 24/7 because everytime I have sent an enquiry email or called they always respond and guide me accordingly to be..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___5090325) CB Caspar B. Digital Marketing Manager > "Bad usability and very buggy." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419) JR James R. Digital Marketing Specialist > "With its powerful features and intuitive interface, I can easily create and send targeted emails to my subscribers. Plus, the automation features make it..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4601078) CH Colleen H. VP of Marketing > "Non-intuitive, difficulty formatting, you are constantly searching for how to do things, and my favorite - just doesn't save what you are working on,..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234) CO Chris O. President > "As an agency and website developer, I like that it's very customizable in terms of integrating with other platforms." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6579310) FG Francesco G. Partner > "This is why whenever there is any custom woocommerce integration to deal with we tend not to advice for Active Campaign." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6114791) MS Martin S. CTO > "It can be easily integrated into other 3rd party tools." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6606658) VR Verified Reviewer Marketing Manager > "The downside could be the lack of integration into other platforms such as Zoom webinars." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4347165) BS Biswajit S. software development > "CRM integration: ActiveCampaign integrates with popular CRMs such as Salesforce and HubSpot, allowing businesses to manage their contacts and leads in one..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4645936) KC Kelsey C. Creative Lead - Digital Marketing > "It has poor backend integration capability and lack offline access." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4967509) VR Verified Reviewer CRM Consultant > "ActiveCampaign also allows you to integrate easily with other softwares so you only end up paying for what you need." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4275734) VR Verified Reviewer CTO > "All of this makes the experience of woo-commerce data integration painful, mainly because of the incapacity of solving problems related to Deep Data..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___3418576) SM Selena M. Singing Coach > "I like the user interface, the bold presentation and navigation make it feel friendly and easy to use." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620) CB Caspar B. Digital Marketing Manager > "Not easy to track UTM data through forms." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419) Cynthia N. Founder > "My experience with ActiveCampaign so far has been easy and straight forward." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7114873) KS Kathryn S. Owner > "They continued to explain in increasingly simple language as though I just didn't understand how this was totally reasonable." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123) MA Matteo A. CFO > "Friendlyness, easy to use, functionality" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6734171) CB Caspar B. Digital Marketing Manager > "Not easy to manage contact lists." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419) AC Alejandra C. Ceo and Mentor of Realtor Factory > "Is easy to use." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6731318) SR Shaunna R. Founder > "AC is way too hard to use." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6549073) MS Mark S. Sales Director > "Another standout feature is the behavioral lead scoring, which identifies high-intent prospects based on customer engagement and enables our sales..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7183893) EP Eric P. ERP Supervisor > "The drawback isn't that big, but it can be annoying in times that demand prompt changes, say during busy tourist season." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7171921) EP Eric P. ERP Supervisor > "It has been fairly good for the price, and the customer service has been quick and helpful when we have gotten stuck. Though there may be some..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7171921) DL Dimitris L. Team Lead > "Decent product with awesome user interface that's unfortunately overshadowed by performance issues, increased downtime and a very poor customer support..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375) RS Rhea S. Internal Sales Executive > "ActiveCampaign gives us useful performance insights and reports that help us take informed actions to improve returns from our marketing campaigns." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6507695) AG Ana G. Freelancer > "I do feel that the account managers tend to be just glorified customer support, where they don't really help much and I still have to submit support..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6713971) VR Verified Reviewer Sr People Ops > "It's a secure way to ensure that processes happen correctly and the customer support team and implementation team always remained attentive to our..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628) ClJ Céline J. Social Media Manager > "We also noticed that getting in touch with human support tends to be impossible." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6873052) [View Reviews](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) ID Isabelle D. Accountant > "The calendar funtion is especially valuable, allowing me to plan my days and weeks effectively, prioritise key tasks and ensure that all deadlines are met." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912) Bongi N. Financial Manager > "The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252) RR Rebecca R. Production manage > "The organization features, search tools, and cross-device syncing make it easy to stay productive and keep track of important communications and schedules. While it can..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) VR Verified Reviewer Administrative > "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) LC Louise C. Marketing Director > "Features like email management, calendar sharing, task tracking, and meeting coordination make it valuable for professional use. While the interface can feel complex..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389) DE David E. Maintenance Tech > "The most frustrating aspect of Microsoft Outlook is its clunky and resource-heavy interface, which can feel overwhelming compared to more modern, streamlined email..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7142375) LC Louise C. Marketing Director > "It is a powerful and reliable email and calendar tool with strong organization features, scheduling capabilities, and integration with Microsoft 365 applications." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389) Harshul S. Senior. Technical Support Specialist for Network Operations > "Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128726) SR Samm R. Office Finance Manager > "Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) VR Verified Reviewer Sales Specialist > "I was not able to set up my company email signature without switching to the classic version of Outlook because I wasn't able to figure it out on the new Outlook." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7156652) TK Tim K. Assistant Professor Emeritus > "It filter down the important emails in the focused inbox which helps me to get better view and I can integrate it with other Microsoft 365 services which improves my..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995) CT Cameron T. IT Service Desk Analyst > "The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977) VR Verified Reviewer Administrative > "I've used Microsoft Outlook for my work purposes and I have found it as a reliable mailing software as the interface is user friendly as well as It provides the feature..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) TK Tim K. Assistant Professor Emeritus > "Sometimes I experienced there is some synchronization delay occurs across different devices. When I am searching for older messages I find some inconsistence in results." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995) RS Ricky S. VP World Class Maintenance Maintenance and Reliability > "Perfect integration with the Microsoft 365 suite facilitates sending heavy files via OneDrive and quickly turning a client email into an urgent Teams meeting." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7181905) RR Rebecca R. Production manage > "What I like least about Microsoft Outlook is that it can sometimes feel cluttered and overwhelming, especially for new users or those with a high volume of emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) SR Samm R. Office Finance Manager > "The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) EL Eduardo L. Safety Coordinator > "While it's difficult to spot an issue with the program as the layout leaves the user with everything they may need as soon as they open the app, the variety may be..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158450) Ryan M. Director > "The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586) Ryan M. Director > "Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586) Sven S. Director > "The search function is effective, the performance is stable, and the close connection with Microsoft 365 applications adds a lot of value for business users." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) ID Isabelle D. Accountant > "Sometimes, long email threads in Microsoft Office can become difficult to follow, particularly when there are multiple replies in a single chain." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912) Nikolas H. Quality Engineer > "What I really like about Microsoft Outlook is the calendar and notification settings that are available, letting teams communicate and manage schedules." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092) Hameeda T. Analyst > "It can feel heavy on slower devices, and occasional sync delays happen with large mailboxes." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) KR Katherine R. School Administrator > "With Calendar integration we can manage to track all of the meetings, parent conferences and school events within one app." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481) Nikolas H. Quality Engineer > "What I do not like about Microsoft Outlook is the lack of online access and slower loading times compared to other products." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092) JK Jonathan K. Chief Marketing Officer > "The spam filtering is also excellent, and features like shared calendars and meeting scheduling make collaborating with coworkers much easier." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7185723) SR Sebastien R. CAD Designer > "My least preferred function is that you don't have a automatic shit mail box, for all the scam automatically detected. And when you have the black background, you can't..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587) BD Barrett D. Night Auditor > "I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7040904) MA Mohammad A. Senior Claims Adjuster > "Also, at times it fails to open PDF files directly, so we need to download them first to view them." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575) BA Brad A. Administrator > "The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7065002) AD Alto D. Operations Manager > "It does not sync my picture in my email signature correctly and it is not user friendly when it comes to personalizing signatures and layouts." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859) Jhovanny A. Receptionist- New Client Liaison > "It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7069640) KA Khyan A. SDR > "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) VR Verified Reviewer Administrative > "It also provides access and connectivity within the web browsers add phone to laptop or laptop to the phone." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) VR Verified Reviewer IT Manager > "The mobile app is much slower than my desktop app, often experiencing major delays in receiving emails on my phone compared to the desk top." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549) KR Katherine R. School Administrator > "Microsoft Outlook has been key to the daily running of our school. When dealing with teachers and parents that live in different time zones, email scheduling is a..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481) Kelly M. content creator and podcaster > "The free version has ads and collects data so there's privacy concerns. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158541) Bongi N. Financial Manager > "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252) Hameeda T. Analyst > "Some advanced features are buried in menus, making them harder for new users to find." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) AM Annie M. Physician Assistant > "I like using Microsoft Outlook because it integrates well with my workplace, and allows for easy and fast communication with colleagues as well as individuals outside..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7056549) CJ Cortney J. Paralegal > "I am frustrated that you cannot drag a PDF from an email to another window (such as Google Chrome) when this was available in previous versions of Outlook." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7064881) Sven S. Director > "Outlook offers excellent organization features, including folders, rules, categories, and a very useful calendar integration." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) Osvaldo B. Cinema oparator > "Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7061992) Hameeda T. Analyst > "Microsoft Outlook has been a dependable tool for managing emails, calendars, and tasks in one organised workspace." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) Mohamed A. quality control senior engineer > "A bit slow: Sometimes the app takes too long to open or load, especially if I have many emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7133085) BE Ben E. Marketing and communications executive > "A benefit of outlook si using either the desktop app version or even the web version, as I find the web version easier to use and works better for my workflow." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7171155) VR Verified Reviewer Emergency Planner > "for example we receive weather and flood warnings almost on a daily basis, sometimes multiple times a day, however I can not direct these emails straight to a 'weather..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165) RR Rebecca R. Production manage > "It is a reliable and powerful tool for managing email, calendars, and tasks in one centralized platform." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) ES Elizabeth S. Administrative Assistant > "The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6627806) VR Verified Reviewer Account Manager > "I also like the auto delete feature that deletes emails related to events that you have accepted or rejected- helps to keep the inbox clean." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7010166) AM Anna M. Customer Service Agent > "Once, I tried forwarding to another inbox and I noticed they didn’t ask for enough information, so security is not the best." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130577) AM Ali M. Software Manager > "When I am handling large number of emails and calendar events, Microsoft Outlook keep everything organized in one place." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7169304) AO Alanna O. Systems Analyst Trainee > "I get a ton of emails on a daily basis and set rules so emails from specific vendors go to their own folder and don't get lost in my inbox but I've noticed it can be a..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6821178) SR Samm R. Office Finance Manager > "Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) KKZ Kaung Khant Z. Senior SDN Cloud Engineer > "I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6651844) Ivan A. Human Resources Generalist > "i like how it sends me followup reminders of any important meeting ,enjoy how i can collorbate within my co workers for meeting , it is free to use ." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7121086) Brett S. Corporate Paralegal > "I've had calendar events not enter correctly even though I did everything right mechanically, for example." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7137238) VR Verified Reviewer Case Manager > "I love that I can connect to other calendars, it keeps track of all my appointments and I can access all my other Microsoft applications!" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7016380) NG Nathan G. Member Service Advocate > "At times, it can have issues getting emails as soon as they are sent, but this is likely a telecommunications issue and not indicative of a software problem." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543) VR Verified Reviewer Product owner > "Features like Focused Inbox, rules, and foldering help keep high‑priority messages visible while pushing noise out of the way." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888) OR Oliver R. Senior Designer > "The lack of ability to easily recall an email if sent to the wrong person without a little hassle to set up." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7074971) WR William R. SR HR Operations Specialist > "It’s helpful for organizing work since you can easily schedule meetings and manage emails together." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134543) TH Tim H. Insight Manager > "Sometimes it is difficult to find what you are looking for when you search through old emails - you search for a key word or subject line and it can bring back lots of..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6833437) KA Khyan A. SDR > "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) VK Vatsal K. SDE Intern > "It keeps logging you out and you need to keep signing in repeatedly and you can't even disable MFA without IT admin access." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6791666) Sven S. Director > "The interface is clear enough to use daily, and it helps me stay organized even when handling a high volume of messages." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) KC Kevin C. IT Intern > "The more feature-packed old version is pretty much useless, as it frequently stops responding, making you have no choice, but to upgrade to the new version, which is..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6626789) SK Sarah K. Case Manager > "I like that I can keep all of my messages in seperate folders, I can add to my calendar and color code the events, and that I can send and receive emails efficiently" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6764921) VS Valentin S. Sales > "Sometimes Outlook feels a bit heavy, especially when loading large inboxes or switching between accounts." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7054248) GM Georgeta M. Account Payable > "It provides many features, you can organize all your mails, create folders, flag and mark the emails as per your needs." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6723710) TZ Tobias Z. Jr ICT Officer > "on-prem shared mailboxes do not move to new outlook properly, they become inaccessible." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7031394) RT Rosaide T. Paralegal > "Outlook seamlessly integrates with other Microsoft Office applications like Word, Excel, and PowerPoint, making it convenient to share documents directly within emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6653000) RT Rachel T. Accounts Administrator > "The rare instances when I'm unable to use it for some reason but these occasions are rare. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7162276) Evan P. Architectural technologist > "It helps me quickly flag important emails that come in and schedule meetings" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7189746) RH Richelle H. Proposal Project Manager > "Sometimes it can be next to impossible to find specific items in Microsoft Outlook, but I honestly feel as though that's user error. If you create folders, you have no..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844821) TD Teodor D. Data Engineer > "I used to write emails late at night and to be able to schedule emails for delivery the next morning helps me manage communications more efficiently without..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6806429) JH Jennifer H. Paralegal > "The space wasn't enough and I had to add more space to keep my emails all in one place. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7057149) VR Verified Reviewer Emergency Planner > "I like the tick function to mark when the email has been attended to and that it keeps your archived emails and if you search for it it still comes up without having to..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165) DY Dannielle Y. Head of Family Law > "I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6853919) David F. Business Manager > "The software is very user friendly, despite how much functionality and complexity there is to it." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7076221) MM Mark M. Global Finance Shared Services Manager > "Additionally, sometimes it feels like Outlook tries to be "too helpful" without providing any substance (such as Viva Insights, and Copilot)." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159) AD Andy D. Marketing Director > "On the whole, i find Microsoft Outlook easy to use - the old interface was quite straightforward and whilst i'm not 100% used to the new dashboard - i think this will..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6854098) IA Ian A. Director > "The differences between the browser based interface and the desktop application can be irritating." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6777173) MA Matt A. Office Support > "The interface is smooth, the functionality is easy to understand, and teaching employees to use the program has always been agreeable." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6655071) VR Verified Reviewer Swim Instructor > "The controls are not the most user-friendly." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6652383) VR Verified Reviewer Clerical > "I like that Microsoft Outlook is user friendly. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7086189) KJ Krysta J. Teacher > "It isn’t very user friendly." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6710846) Bongi N. Financial Manager > "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252) BP Bill P. CEO > "It does not integrate externally well." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7049426) KA Khyan A. SDR > "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) MN Miguel N. Resident > "If you are using Windows OS, you've probably noticed that Microsoft has created many different programs that are often redundant and don't really excel at integrating..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3814156) VR Verified Reviewer Software Engineer > "The connection with other Microsoft tools also adds to the convenience." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138300) MK Muhammad K. Senior Team Lead > "It is not much open to integration with third party add-ons." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3529397) KA Khyan A. SDR > "That reliability is what makes it valuable in a high-volume sales environment." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) TH Teresa H. AWS Architect > "This software should is not integrated with open-source software, Microsoft products are falling behind on open source technologies." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___2464414) NG Nathan G. Member Service Advocate > "The easy to use Graphical User Interface makes this product easier on the eyes than the competition." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543) JPN Jean-Pierre N. Instructional Designer > "Some features for the classic version are not easy to find and difficult to learn." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7078507) MA Mohammad A. Senior Claims Adjuster > "I have been using Microsoft Outlook for more than 5 years, and it has been very easy to use." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575) HJ Heather J. Industry > "It's a bit less intuitive." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102447) MB Mayted B. Medical biller and collector > "Great experience with our easy use move around." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7118614) WG Wendy G. Finance Director > "Not always easy to see." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107584) MM Mark M. Global Finance Shared Services Manager > "Additionally, Outlook has an easy to use, simple, no frills look that allows me, as a business user, to simply get work done. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159) NL Nir L. VP R&D > "Keyboard shortcuts are not intuitive on Mac and many things are hard to do with a keyboard only." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___4939449) CS Candace S. Assistant > "I love how it sends messages and my emails fast and the customer service is amazing." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6265073) VR Verified Reviewer Administrative > "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) VR Verified Reviewer Animal caretaker > "I have worked in tech support and it's the most reliable email that I know next to Gmail., and they just keep making it better with the addition of tools that they have..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3621112) KA Khyan A. SDR > "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) [View Reviews](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) ## User interface [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) 4.56 (2,569) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) 4.54 (2,522) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important ActiveCampaign Top features 45/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/79367/ActiveCampaign/#features) Microsoft Outlook 11/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/227138/Microsoft-Outlook/#features) ### Recognition ActiveCampaign is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Microsoft Outlook ### Deployment & support ActiveCampaign Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft Outlook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ActiveCampaign - By ActiveCampaign - Located in United States - Founded in 2003 Microsoft Outlook - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) $15/month Price $9/month 4.5 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/79367-132996/ActiveCampaign-vs-brevo) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202338-227138/Gmail-vs-Microsoft-Outlook) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) $15/month Price $12/month 4.5 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/79367-136603/ActiveCampaign-vs-MailerLite) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Contact vendor for pricing Price $7/month 4.5 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227138-247901/Microsoft-Outlook-vs-Google-Workspace) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $15/month Price $12/month 4.5 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-79367/Constant-Contact-vs-ActiveCampaign) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Contact vendor for pricing Price $6/month 4.5 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/227138-227157/Microsoft-Outlook-vs-Microsoft-365) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (656)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) $15/month Price $9/month 4.5 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/79367-147415/ActiveCampaign-vs-EmailOctopus) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.23 (861)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.1 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/227138-266980/Microsoft-Outlook-vs-Yahoo-Mail) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.82 (2,129)](https://www.capterra.com/p/198994/Systeme/reviews/) $15/month Price $17/month 4.5 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/79367-198994/ActiveCampaign-vs-Systeme) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) Contact vendor for pricing Price $1/month 4.5 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/174694-227138/Zoho-Mail-vs-Microsoft-Outlook) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $15/month Price $14.99/month 4.5 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/79367-178819/ActiveCampaign-vs-EngageBay-Marketing) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Contact vendor for pricing Price $9/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-227138/brevo-vs-Microsoft-Outlook)