# Compare ActiveCampaign vs monday CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare monday CRM and ActiveCampaign based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/79367-245800/ActiveCampaign-vs-Monday-CRM --- # monday CRM vs ActiveCampaign Features and Cost Comparison Last updated April 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: monday CRMActiveCampaign2/4 selected [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) [## monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price $12.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [461 reviews](#user-reviews) Positive 449 Neutral 7 Negative 5 [## ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Starting Price $15.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.2 Customer Service 4.4 Reviews Sentiment Based on [2,561 reviews](#user-reviews) Positive 2,381 Neutral 118 Negative 62 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,500 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Data Security 3.5 Contact Management 4.5 Lead Management 4.6 Sales Pipeline Management 4.5 Activity Dashboard 4.6 73%Fit Missing features Feature ratings Data Security NA Contact Management 4.5 Lead Management 4.5 Sales Pipeline Management 4.4 Activity Dashboard 4.6 User satisfaction User satisfaction 4.7 User reviews[461](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.6 User reviews[2,561](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $15Flat Rate, Per Month - Free version - Free trial Best for Best for Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. Best for ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. ## User reviews Pros & cons SG Simran G. Senior Client Success Manager > "From start to finish we've slowly started bringing over our departments onto CRM - starting with customer success into sales & services and now..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) Ashley N. Founder, Marketing and Operations Specialist > "A few of the preset functionalities have a few gaps. When mporting leads from another platform, the creation log cannot backlog the original data,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7137353) AR Anais R. COO > "It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) DM Desiree M. Founder > "That means an email about Deal A will also show up under Deal B and Deal C if the same contact is linked, which can create confusion for reps..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) SC Starla C. Project Manager > "I also really love the ability to track and visualize data through as microscopic of a lenses as needed with the use of custom filters and settings." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) SC Starla C. Project Manager > "Also the ability to have boards that allow you to track multiple levels of subitems currently feel very limiting as a feature." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) KT Ken T. Marketing > "The ability to tailor pipelines, automate follow-ups, and integrate with tools like Slack and Gmail has helped us streamline a lot of our manual..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) PB Patrick B. Business Development Specialist > "Something I don't like as much is the email feature, it feels clunky to me and unintuitive, and there are times where I have to write my email in a..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) KK Kadance K. Office Manager > "It’s a flexible and visually appealing platform that makes it easy to manage leads, track progress, and collaborate with my team. Once I got past..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) SE Sandy E. Office Administrator > "I am not a huge fan that some features don't cross over between the two platforms of the CRM and work management, and also, I do wish that it was..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134737) JR Jade R. Administrative Assitant > "It's been extremely helpful in organizing my daily work tasks, tracking progress within various teams, and tracking meetings and notes." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865248) SC Starla C. Project Manager > "However, that level of customization, can feel overwhelming and like it comes with confusing guardrails." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) DM Desiree M. Founder > "Email tracking gives you visibility into when recipients open and click, which is great. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) VR Verified Reviewer CRM Manager > "The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6602004) MM Marcelo M. CEO > "The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on execution." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) AC Amelia C. Director of Impact > "I'm sure that monday has this capability, but it is taking me a bit longer to navigate it as it is less intuitive." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) VR Verified Reviewer Virtual assistant > "While it’s not the cheapest option, the amount of organization, time savings, and team coordination it offers can make it worth the investment,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6874146) DL Dan L. Customer Care Specialist > "Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in secretary..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065) TC Tara C. Owner > "It allows us to keep track of our clients and as a small business this is very important as it’s just the 2 of us." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865127) VK Veronika K. Administrator > "Its a bit cluttered, things are very close together and some things are difficult to access for my older coworkers." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865052) SG Simran G. Senior Client Success Manager > "Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use, which..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) VR Verified Reviewer Director of Sales and Marketing > "Some plug ins are difficult to integrate with Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193) KK Kadance K. Office Manager > "It makes it easy to tailor workflows to fit exactly what my team needs, while keeping everything organized and easy to track at a glance." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) VR Verified Reviewer Brand and Product marketing lead > "There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6596662) VR Verified Reviewer Managing Director > "Linking that to works management has been a massive plus for us, keeping track of deals within the ops team has been a pain." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) MP Marlon P. Owner > "The cost - I can't purchase 1 seat as I am a solo operator." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865595) VR Valerie R. Northwest Regional Manager > "I like the idea that the person who comes into my role after me will be able to access the entire history of customer interactions and be caught up." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) HF Haley F. Strategic Assistant > "I personally find the automations a little bit confusing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) AR Anais R. COO > "Overall, it’s been a really valuable tool for organizing work and improving visibility across teams." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) BE Bakka E. invetory officer > "I wish they could refund me the subscription that i wasted while using this software." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6486902) TG Taylor G. Manager, Finance and HR > "It's been overall good, a solid 7.5/10 experience - Our team is super technically adept, so we were able to get into the weeds and do some..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7089128) Amanda G. Human Resources Generalist > "The inability to do content searches using MondayDoc is a notable omission from Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) KT Ken T. Marketing > "We've been using Monday.com CRM to manage our sales pipeline and team workflows, and overall it’s been a solid tool." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) Amanda G. Human Resources Generalist > "There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) VR Verified Reviewer Managing Director > "The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps)." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) David O. Reviewer > "It may not be the best fit for larger enterprises or organizations with more complex sales processes." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4401190) JI Jenn I. Chief Experience Officer > "In less than a week I was able to set up the system and implement a fully automated system for deal management." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) JM Jenn M. Executive Producer > "I form function is very basic and not visually appealing - I had planned to use it for lead capture of new prospects but it's pretty ugly so I'm..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3480186) VR Verified Reviewer Managing Director > "Email tracking is a big win, that's helped keep sales team honest and improved visibility a lot." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Minsu K. CEO > "All board members are unable to copy workspaces." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4416140) MM Marcelo M. CEO > "As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) FA Francisco A. EA to the VP of Sales > "The way it is set up it gets to the point where you just have far too many boards and its hard to keep track of, you need boards to keep track of..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3489840) KT Ken T. Marketing > "Great UI/UX for tracking leads and stages" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) Keri K. Systems Manager > "This is generally fixable by archiving items and reducing board content, but it's one of the areas that seems a bit bogged down when we have a lot..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) VR Valerie R. Northwest Regional Manager > "It organizes my contacts so neatly and makes partner management less overwhelming." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) Greg W. Operations Manager > "Invoicing tracking for multiple projects connecting to a summary or dashboard has proven to be difficult to set up." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491188) DM Desiree M. Founder > "Overall, I love it and recommend it for most companies that are starting with monday.com The email functionality that it adds is great!" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) Mohammad Bilawal B. Field and Digital Marketing Manager > "I would say as there are many functions available within Monday.com which makes it difficult for big organisations with 1000s of people to use it..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3254828) HF Haley F. Strategic Assistant > "The rep I spoke with was very patient with me, answered all of my questions, and even sent a video recording to explain something to help me..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) DT Daichi T. Business Development Manager > "We often missed our client agreement due date because there is no platform to manage it with reminder or automation." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3476501) JI Jenn I. Chief Experience Officer > "It’s super easy to set up automations and any question I had I could do a quick Google search and an easy to follow tutorial was available." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) TB Todd B. Director > "Monday.com has a bigger interface, which sometimes makes it harder to put as many things on a page as I wish." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491250) Avery C. Founder > "The functionality of Monday for the low cost is an enormous benefit to our organization." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865195) Sam L. Broker Associate > "Also have had some issue with tracking activities and losing some meeting notes which can sometimes be unreliable." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3499330) MB Mark B. CEO > "I thought Monday CRM was very good and offered good Security, Value for Money, Customer Support, Email, Lead Management" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7042537) JB Jenny B. Project Manager > "When you make copies, it’s a little annoying having to always delete the copy out of the copied item but otherwise LOVE MONDAY!" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487482) Ava H. Staff Software Engineer > "Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6556911) MK Macy K. Marketing Manager > "Sometimes, when you upload files, it can be a bit glitchy and takes a while for another user to see." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487171) PB Patrick B. Business Development Specialist > "Overall i have had a good experience with monday, it helps me and my team stay organized and on the same page" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) Keri K. Systems Manager > "On large boards, we begin seeing glitches, like time tracking not immediately working properly." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) VR Verified Reviewer Managing Director > "We've tried and failed with a few CRMs over the years but Monday has stuck which is amazing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Robin L. Founder, Consultant > "The system has crashed a few times due to technical errors and we do really rely on Monday.com so that hasn't been ideal." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477294) PD Pat D. Sr. Director, Finance > "Monday has been easy to work with and implement, works for multiple departments across the company, and makes project tracking super simple." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6788475) MM Megan M. Business Development Managerr > "Copying subitems from board to board is a bit tricky as they go out of order." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3312995) BF Beatriz F. Mkt and sales manager > "I would like to sign up eventually because I really adapted to the tools and it has great use in daily tasks and projects management." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6512462) SL Sangwoo L. Vice President > "Pro version is losing some features such as multi-level permissions" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491450) VR Verified Reviewer Managing Director > "For sure the best part is how quickly we got it up and running, with no consultants or long setup." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) BT Benjamin T. Product Manager > "Lacks a good way to track activities and is buggy with a lot of data" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492545) VR Valerie R. Northwest Regional Manager > "I think once I get into a rhythm with things it will be incredibly helpful and will make me far more efficient." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) EN Erin N. Partnership Lead > "I do get some error messages when trying to update tasks and change the view." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487382) AC Amelia C. Director of Impact > "The user interface is sleek and attractive, and I find the platform easy to navigate." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) LM Luke M. Owner > "Additionally, the expanded view of items is customizable but not the best." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477851) PD Patricia D. Office Manager > "Very interactive, simple enough for all users and the visual is very appealing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865169) SW Sean W. CDO > "The mobile app is buggy and often has connection issues. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492795) YS Yitzy S. Founder > "The customer support is terrific and the user interface works really well." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865114) TP Thomas P. Managing Partner > "Items that fall to the bottom of the lead tracking list get easily forgotten." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492118) JI Jenn I. Chief Experience Officer > "The ease to set up and the workflow management of the CRM is very user friendly." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) VV Vyshna V. technical project manager > "I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487186) MP Marlon P. Owner > "So far it has been very positive as I am still learning the whole landscape and what the CRM is capable of" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865595) SL Stephanie L. Tour Manager > "However, we had months of inconsistencies and threads not logging." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491242) [View Reviews](https://www.capterra.com/p/245800/Monday-CRM/reviews/) CA Christopher A. Commercial Director > "Its email management and powerful contact management capabilities are amazing, and this enables our commercial department to easily subdivide our..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7119596) DM David M. Technical Support Engineer > "I do not like the fact that deep segmentation and more sophisticated features require time to master; there are moments that I fear that I am not..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7062259) BY Brian Y. Visa Consulting Specialist > "My automated workflows make it simple to establish six-month follow-up sequences that will nurture clients through a waiting period for government..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7077855) JP Jonathan P. CEO > "I am using AC to send automated sequences to my leads, but I am not using the campaign features, and I am considering swtiching to another tool if I..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6456159) GC Graziana C. Customer Operations Lead > "I like the personalized nature of ActiveCampaign, something that gives specific messages to specific clients" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7079738) LW Laura W. Marketing Coordinator > "The customer support is so slow to fix pressing deliverability problems and the high pricing does not give us a good value." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7096080) Dan J. COO > "ActiveCampaign offered cost-effective email marketing solutions where many other software could not compete price-wise." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7115517) MW Mona W. CEO and Founder > "a bit expensive from over 2000 Contacts on and sometimes mails have massive delays (especially when there is a mail flow with several mails in a row)" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6848971) LH Louise H. Front Office Manager > "ActiveCampaign metrics reports provide very useful insights about our campaigns that help us to evaluate their performances and make necessary..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808) DB Divan B. Operations Manager > "Also the agent "sent" a payment link for a monthly subscription, but when you follow prompts on the actual site to buy a license, that is not an..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440952) LH Louise H. Front Office Manager > "There are very impressive task automations in ActiveCampaign that allows us to automate the routine marketing tasks like email follow ups." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808) DL Dimitris L. Team Lead > "Decent product with awesome user interface that's unfortunately overshadowed by performance issues, increased downtime and a very poor customer..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375) Jaden T. Writer > "It features so many tools that you can use to build email or SMS automations that can be triggered or respond to a customer's actions." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6321098) MM Maurizia M. CEO > "This pricing policy is to me very draining and it means that at some point I will be forced to change provider due to unjustified expenses." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6860028) PC Prachi C. developer > "Additionally, the comprehensive reporting and analytics tools provide valuable insights into campaign performance, helping to optimize marketing..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6406150) PC Prachi C. developer > "Additionally, the pricing structure can become quite expensive as the contact list grows, which might not be ideal for smaller businesses or those..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6406150) RS Rhea S. Internal Sales Executive > "ActiveCampaign gives us useful performance insights and reports that help us take informed actions to improve returns from our marketing campaigns." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6507695) CH Colleen H. VP of Marketing > "Everything takes TEN TIMES LONGER TO COMPLETE ANYTHING with Active Campaign than any other marketing automation/email system I have ever used in my..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234) NM Ngechu M. Full-stack Developer > "ActiveCampaign enables me to create, customize and send high volume outbound marketing emails." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6443094) AG Ana G. Freelancer > "I do feel that the account managers tend to be just glorified customer support, where they don't really help much and I still have to submit support..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6713971) VR Verified Reviewer Sr People Ops > "It's a secure way to ensure that processes happen correctly and the customer support team and implementation team always remained attentive to our..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628) CH Colleen H. VP of Marketing > "Non-intuitive, difficulty formatting, you are constantly searching for how to do things, and my favorite - just doesn't save what you are working on,..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234) WH Wilberth H. Asesor Inmobiliario > "The automatization tools are very useful and give me flexibility to design any strategy that is best for my business." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6871583) AK Aleksandra K. Owner > "Sometimes it is loading slowly and there are sometimes (not often) bugs when I want to change the text auf my Email." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6462302) CN Christophe N. Thérapist > "ActiveCampaign allows me to easily manage communication campaigns with my audience." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121) AW Andrew W. Owner > "Automation builder can feel clunky and knowlege base articles are often too sparse when you need step-by-step guidances" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6800369) VR Verified Reviewer Sr People Ops > "The email management tools allows us to have good control over our campaigns and contacts/prospects." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7041628) CH Colleen H. VP of Marketing > "Every time anyone on our team uses it, it never works properly and we lose information all the time (Customer Service was of no help in this area)." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6350234) LH Louise H. Front Office Manager > "It has helped us to attract and capture new customers by giving us an efficient platform to communicate with leads during campaigns." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6555808) MH Marcus H. CEO > "There are also occasional issues with reliability—some features don’t always work as expected. While this might not be unique to ActiveCampaign, it’s..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691) RM Rachel M. Digital Campaign Executive > "The automation workflows are a game-changer, and the reporting tools are awesome for tracking your results." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6578401) SM Selena M. Singing Coach > "Eventually someone told me that it was an issue with a deep tech issue of the platform and that would take a lot of time to resolve." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620) ZZ Zandalee Z. Senior Analyst Programmer > "ActiveCampaign offers capabilities which allows me to automate marketing in real-time." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6493055) KS Kathryn S. Owner > "They continued to explain in increasingly simple language as though I just didn't understand how this was totally reasonable." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123) BL Billy L. Operations > "The segments and tag functions make it easy to split up a list of contacts into different categories and send out more personalised emails" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040) DE Duncan E. Web Specialist > "Now we have to spend time and money moving because we don't want to be held hostage with continual price increases and no viable options to downgrade..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6705737) JM Joao M. Spinning Instructor > "It has allowed us to automate the error-prone and tedious tasks making our work very accurate and less demanding." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440201) HH Hendrik H. Marketing manager > "Their customer service however is the worst I ever experienced. If you have a question, you have to open a chat and talk to people that don't know..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6452695) KP Khevana P. Tech Lead > "We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6503130) ST Sarah T. Health Coach > "sometimes I find it tricky to choose the right form and/or when having multiple tags for segmenting" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6644647) FG Fabrizio G. Design Lead > "This platform has the most profitable marketing campaigns management and monitoring capabilities." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7038963) CO Chris O. President > "The platform's visual design and user interface aren't quite as polished or modern as competitors like HubSpot." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6579310) BL Billy L. Operations > "Activecampaign is a great way to store a central contact list and send out marketing emails - that's what I use it for" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6582040) DL Dimitris L. Team Lead > "Our forms were not capturing leads for 4 months." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7009375) BT Bodamer T. Foreign Language and Localization Administrator > "It allows us to come up with personalized campaigns to capture a targeted audience." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6338693) KS Kathryn S. Owner > "Decent features but outrageous pricing practices." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7082123) CN Christophe N. Thérapist > "Thanks to the integration of artificial intelligence, this work is greatly accelerated for a truly professional result." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7018121) DK Dan K. Founder > "I want to downgrade and they won't let me until my next renewal in a year." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890) JF Joe F. Associate Professor of Law > "It allows us to strategize our marketing campaigns in order to make them more successful." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6720501) DK Dan K. Founder > "There are many issues: 1) the system has a steep learning curve." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7030890) SM Selena M. Singing Coach > "The customer support has been really helpful, they've given me all the time I needed to understand my problems and provide tailored solutions." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620) ClJ Céline J. Social Media Manager > "We also noticed that getting in touch with human support tends to be impossible." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6873052) JM Joao M. Spinning Instructor > "We have had it all right running our digital marketing campaigns with ActiveCampaign and the automations has taken a huge fight for us." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6440201) CB Caspar B. Digital Marketing Manager > "Not easy to track UTM data through forms." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419) Christina S. Area Director of Sales > "Powerful marketing analytical tools that gives accurate reports about campaigns performance." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6342026) PK Paulette K. Credit Risk Analyst > "The landing page builder feels a bit basic compared to similar tools." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6486875) MH Marcus H. CEO > "Additionally, the API is well-documented and versatile, offering seamless integration with other tools and platforms." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691) FG Francesco G. Partner > "the prices have gone up consistently without a serious improvement in features despite their position in the market, their integration with..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6114791) Emma B. Senior Director Product Marketing > "We can now automate our email processes, keep closer tabs on our conversion rates, and reduce the time it takes to send out communications thanks to..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4969107) SM Selena M. Singing Coach > "It was good in many ways but the issue I described above was extremely frustrating and disappointing and is part of the reason I'm leaving." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620) MA Mitusha A. Developer > "ActiveCampaign has helped me gain leads via social marketing content and get the information on the internal Slack channel and Salesforce that is..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6061447) Carlos P. Key Account Manager > "Sometimes the size of the source does not stay the same when you alter the path and when you view the source code, everything is just a single row,..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4850688) MH Marcus H. CEO > "The advanced automations are incredibly powerful, allowing for highly personalized and efficient workflows." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6640691) RA Rahman A. Marketing Specialist > "This can get a little messy, especially when you are dealing with  multiple campaigns." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853) CC Crystal C. researcher > "To further develop the general client experience, you can send customized messages to your site clients." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6481880) CB Caspar B. Digital Marketing Manager > "Bad usability and very buggy." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7024419) JP Jonathan P. CEO > "Useful tool to automate emails to leads and manage our sales process" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6456159) MW Michelle W. Social Media Manager > "Some automations did not work immediately for inexplicable reasons." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6358627) RA Rahman A. Marketing Specialist > "The integrated CRM also helped me maintain clean and responsive customer lists." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6784853) SM Selena M. Singing Coach > "So I gave up on that automation and others like it." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___7010620) John G. Supply Chain Managing Officer > "It helped us revolutionize our marketing strategies allowing us to have more result-oriented marketing efforts which has seen us grow our customers..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6012843) NS Niraj S. Alliance Lead > "UI feels outdated: Not as smooth as competitiors" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6710630) VR Verified Reviewer Computer Engineer > "The product offers robust marketing automation capabilities, allowing you to create complex workflows, automate repetitive tasks." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___4798320) MM Michele M. COO > "Some users find it less sophisticated compared to other email marketing tools." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6315119) MM Maurizia M. CEO > "It's reliable in its stats and the way it avoids spam." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6860028) BA Brenda A. sales leader > "The lead management wasn't that great, or user friendly. If you added contacts, you had to remove old contacts - seems that could be better..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6234656) CM Cam M. Sr. Director > "The behavioral aspect of generating leads, tracking those engaged, and then heavy targeting our engaged users was key; that allowed us to feel as if..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___5025297) CK Colin K. Nutrition Coach > "Sometimes its A little bit slow and this can be quite annoying" [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6341613) GM Gary M. reviewer > "The stage is a unique advantage in robotizing Client Experience (CX) for different perspectives like offers, lead magnets, bulletins, and changes in..." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6130750) HH Hendrik H. Marketing manager > "You have to wait over a week to get any word from customer service." [See full review](https://www.capterra.com/p/79367/ActiveCampaign/#Capterra___6452695) [View Reviews](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) ## User interface 4.69 (461) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) 4.56 (2,561) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important monday CRM 37/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/245800/Monday-CRM/#features) ActiveCampaign 37/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/79367/ActiveCampaign/#features) ### Recognition monday CRM is recognized as a top-rated tool in 4 Capterra Shortlist reports ActiveCampaign is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support monday CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ActiveCampaign Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details monday CRM - By monday.com - Located in Israel - Founded in 2014 ActiveCampaign - By ActiveCampaign - Located in United States - Founded in 2003 ## Popular Comparisons [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $12/month Price $25/month 4.5 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-245800/Salesforce-vs-Monday-CRM) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) $15/month Price $9/month 4.5 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/79367-132996/ActiveCampaign-vs-brevo) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $12/month Price $20/month 4.5 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-245800/HubSpot-CRM-vs-Monday-CRM) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) $15/month Price $13/month 4.5 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/79367-110228/ActiveCampaign-vs-MailChimp) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $12/month Price $14/month 4.5 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-245800/Zoho-CRM-vs-Monday-CRM) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/) $15/month Price $10/month 4.5 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/79367-136603/ActiveCampaign-vs-MailerLite) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.5 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-245800/Bigin-by-Zoho-CRM-vs-Monday-CRM) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,922)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $15/month Price $12/month 4.5 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-79367/Constant-Contact-vs-ActiveCampaign) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $12/month Price $19/month 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-245800/Pipedrive-vs-Monday-CRM) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) $15/month Price $9/month 4.5 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/79367-147415/ActiveCampaign-vs-EmailOctopus) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) $12/month Price $250/month 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/210630-245800/Kylas-vs-Monday-CRM) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) vs [Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/) $15/month Price $17/month 4.5 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/79367-198994/ActiveCampaign-vs-Systeme)