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HawkSoft CMS vs Guidewire: Which is a better fit?

Updated on December 17th, 2023
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Summary
Features in Insurance
9
Best performer
50
  • Contact Management
  • Life & Health
8
50
  • Third-Party Integrations
User satisfaction
4.4
User reviews62
Ease of use
4.3
Functionality
4.3
Value for money
4.3
Customer support
4.6
3.3
User reviews15
Ease of use
3.5
Functionality
3.3
Value for money
3.3
Customer support
4.1
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

HawkSoft is for Commercial and Personal Lines agencies who value a meaningful, long-term relationship with a privately-owned company that delivers exceptional value in their management system.

Property and casualty insurers

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-c907b8b1-e431-4b20-40de-08d9fd71ef25
Beth K
Financial Advisor
1.0

Beth K.: My name is Beth. I'm a Senior Business Consultant. I'm reviewing Guidewire and I would give it an F minus or a one rating, and for more reviews like this, you can click below. Horseman, who I worked for, implemented Guidewire, and unfortunately it's not done yet. Consequently, you can't access any of your data, you can't log on. It killed all user codes and passwords. All the invoices and sales numbers are wrong. All the payment numbers are wrong. All the access for the client for the files are gone, wrong, and nobody at customer service can help you, and then they see different numbers than we're sending out on the invoice. So I've never really seen anything work worse, or be implemented more disastrously for both the clients and for the users. I don't like anything about Guidewire, and it's very, very, very detrimental if you're in sales and you're trying to use it for your client and for client servicing and particularly for invoicing and payments. Nothing positive to say. I don't know who did the implementation of Guidewire, whether it was the user, the company themselves or Guidewire was involved in it, but having installed systems for 40 years now, if you're counting, I've never seen anything so bad in my life. Be very, very, very careful if you're looking at this software, and find out how to install it and who's going to do the installation and verify that you still have your old system available to you and do not rely on the new system until it is perfect.

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4 screenshots
173704
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HawkSoft CMS

Top Features
9/50
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Audit Trail
  • Calendar Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Configurable Workflow
  • Contact Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Storage
  • Document Templates
  • Email Management
  • Email Marketing
  • Forms Management
  • Invoice Management
  • Lead Management
  • Monitoring
  • Pipeline Management
  • Policy Management
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • SSL Security
  • Status Tracking
  • Task Management
  • Third-Party Integrations
  • User Management
  • Workflow Management
  • Claims Management
  • Commission Management
  • Contact Management
  • Document Management
  • Insurance Policy Management
  • Insurance Rating
  • Life & Health
  • Property & Casualty
  • Quotes/Estimates
See All features
Hide Insurance Software Features -

Guidewire

8/50
Show Insurance Software Features +

HawkSoft CMS

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Guidewire

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HawkSoft CMS
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Guidewire
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HawkSoft CMS
  • By HawkSoft
  • Located in United States
  • Founded in 1995
Guidewire
  • By Guidewire Software
  • Located in United States
  • Founded in 2001
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