# Compare MRI Property Management vs AppFolio Property Manager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AppFolio Property Manager and MRI Property Management based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/79570-92228/MRI-Software-vs-AppFolio-Property-Manager

---

# AppFolio Property Manager vs MRI Property Management Features and Cost Comparison

Last updated May 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AppFolio Property ManagerMRI Property Management2/4 selected

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

[MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/)[4.3 (106)](https://www.capterra.com/p/79570/MRI-Software/reviews/)

[## AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [1,890 reviews](#user-reviews)

Positive

1,703

Neutral

108

Negative

79

[## MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/)[4.3 (106)](https://www.capterra.com/p/79570/MRI-Software/reviews/)

Starting Price

$5000.00

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

95

Neutral

8

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 5,224 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.4

Channel Management

NA

Online Payments

4.2

Communication Management

3.9

\--%Fit

Missing features

Not enough reviews

Feature ratings

Reservations Management

NA

Rent Tracking

4.2

Channel Management

NA

Online Payments

\--

Communication Management

\--

User satisfaction

User satisfaction

4.5

User reviews[1,890](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.3

User satisfaction

4.3

User reviews[106](https://www.capterra.com/p/79570/MRI-Software/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$5000Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Property managers, real estate investors, community associations, student housing operators, commercial property managers, and affordable housing providers.

Best for

Designed to meet the unique needs of every real estate business globally; from commercial to residential, multifamily, Build-to-Rent and social, affordable, public and community housing.

## User reviews

Pros & cons

MR

Myles R.

Clerk

> "My overall experience with apfolio property manager would be a great one this app has made it easy for me and the other tenants to access..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7153606)

KL

Kate L.

Bookkeeper

> "Due to issues with the bank, the change was delayed in AppFolio & AF's response only made it worse."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7099362)

Mallory T.

Chef

> "It is great because everything you need can be integrated, rent payments, work orders, user profiles and more."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7154840)

VR

Verified Reviewer

President

> "Bill payments struggle to default to the correct bank account, and multiple accounts mess up the balance sheet's Cash section."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747)

SM

Sam M.

CEO

> "Initially, AppFolio offered a user-friendly interface with features that helped streamline property management tasks like tracking..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161)

MA

Mike A.

HOA Board Member Homeowner

> "They actually knew the business side of our HOA. Since AppFolio was implemented a by the management firm a few years ago, the staff has..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

MM

Marilyn M.

Property Manager

> "One of the best features was the ability to complete move out inspection and attach photos through the mobil app!"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

VR

Verified Reviewer

President

> "Customer support is awful, often taking weeks to reach a live person who escalates issues."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747)

KS

Kyle S.

Property Manager

> "The mobile app was mostly functional (after like 2 years) and allowed me to do almost everything I did on desktop on mobile as well."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

MA

Mike A.

HOA Board Member Homeowner

> "It has really crushed the personal interaction that our HOA used to have with the management firm whom we pay to over see the HOA. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

SE

Sofia E.

Maintenance Supervisor

> "For me it was definitely a learning curve as I had no previous experience with a property management software, however, thanks to the help..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6515448)

AW

Ari W.

President

> "Everything...Zero support, horrible interface, useless AI. If you want to talk to a human it'll take you about a week (if they even call at..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6701429)

JH

Jasmine H.

Property Manager

> "New lease, lease renewals with the offers piece of cake super easy super simple."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7089502)

LM

Leah M.

Executive Editor

> "It's a simple website, but this has overly complicated things for no reason."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7074962)

LL

Leah L.

Renter

> "I also like how you have the ability to communicate with your land lord and submit maintenance requests through the app."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6598425)

AS

Alison S.

Office Manager

> "The company I worked for did not use the banking and accounting elements of the software to their full potential, due difficulties with the..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084)

NB

NiKiya B.

Property Management Coordinator

> "Easy to read landlord statements, able to accept electronic payments, and vendor management as well as processing work orders."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6506534)

MB

Mike B.

Manager

> "The accounting system is clunky and needs constant work arounds"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557)

Angela B.

Global Property Manager

> "For business utilize other softwares for accounting, AppFolio makes it so much easier."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068)

JA

Joseph A.

member

> "They raise prices every year"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7089836)

JC

Jordan C.

Property Manager

> "It gives us all the tools to provide a successful rental experience from lead to move out."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6775019)

AM

Arlene M.

Assistant Property Manager

> "I wish I had more customization options but a lot of the things that are lying they seem to eventually add."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6818005)

OC

Olivia C.

HR Associate

> "I liked that it was easy to submit rent payments and we could get it automatically deduct it from our bank accounts."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6582010)

KS

Kyle S.

Property Manager

> "For the most part I did not find that it was worth the initial investment, it required too much tinkering with to make fully functional, and..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

RT

Rob T.

owner

> "Every month I receive my statement from the AppFolio app, and I login to the software -- I find it easy to access a large amount of data..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520)

MB

Mike B.

Manager

> "so if you are working on a project don't expect to complete the task anytime soon."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557)

VR

Vicky R.

Office Manager

> "We are able to pay rent with a click of a button."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6486312)

MM

Marilyn M.

Property Manager

> "At the time I was using the program, there was no way to do property while messaging."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

AM

Alfiya M.

Software Engineer

> "The reports are useful for documentation purposes"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6456967)

SS

Scott S.

Operations Manager

> "AppFolio has also been difficult to work with on solutions that we expect with our management software."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6659267)

SV

Sharrell V.

Care Coordination Recruiting

> "the layout is bright and easy to use, and it makes it convenient to make payments and keep track of them."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6465576)

SM

Sam M.

CEO

> "This caused major disruptions in our operations and inconvenienced our tenants."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161)

AM

Angelique M.

Management

> "I really have no comment complaints it’s useful convenient way to communicate quicker and in a timely manner"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6784573)

PK

Pamela K.

Accountant

> "Appfolio has removed their customer support."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7000534)

Panashe B.

IT Specialist

> "AppFolio Property Manager streamlines tasks efficiently with excellent rent collection and maintenance tracking."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794)

JV

John V.

Property Manager

> "I emailed and called numerous times with no responses."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621)

MK

Mike K.

CEO

> "AppFolio simply works. Or should I say that it works simply. Whenever you're purchasing software the folks that are in charge of selling..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6004686)

JV

John V.

Property Manager

> "Customer service is not existent."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621)

TM

Tammy M.

Property Manager

> "AppFolio allows me to access my tenants and their information with a click of a button."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171)

ML

Madison L.

Business Development Manager

> "It can be a pain to upload documents into work orders"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6477431)

VR

Verified Reviewer

Real Estate Agent

> "It's truly a great tool for property managers and landlords to stay on the same page and for landlords to stay in control of their..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306330)

RT

Rob T.

owner

> "Sometimes, I get too much information -- a property report for the month can be pages long, and while that is sometimes helpful, at other..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520)

AS

Alla S.

Director

> "AppFolio offers a wide range of tools and functionalities that cover every aspect of property management"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901)

JC

James C.

Director

> "could be difficult to get a response from their contact people"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594)

ZC

Zuilma C.

Property Manager

> "The time efficiency has been a huge plus as well"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6674669)

David B.

Owner

> "The first 6 months will require plenty of support from their support team (because of how confusing appfolio is), however their team is very..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513)

JC

James C.

Director

> "easy to make payments directly from my bank account"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594)

RC

Royce C.

Software Reviewer

> "Didn't want to take partial payments"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6752470)

SS

Sean S.

Financial Controller

> "Online rent payments, online maintenance requests, customizable reports, robust accounting features, dedicated support team, software is..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3784982)

CW

Celine W.

Marketing Assistant

> "We could not get access or get a hold of someone to give us access to edit the property websites."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491)

AS

Alla S.

Director

> "The software has proven to be a valuable asset in streamlining my property management processes and improving overall efficiency"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901)

BL

Barb L.

production manager

> "Accepting payments as they never could figure out the auto pay and also even making a payment was hard"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306223)

SP

Susan P.

Financial, Real Estate & Software Consultant

> "We are able to compare our operations month-over-month, quarter-over-quarter, and year-over-year to provide more accurate budgeting, analyze..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4660728)

AA

Aria A.

Broker

> "They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up on ever..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962)

MA

Mike A.

HOA Board Member Homeowner

> "It is easy to access from anywhere. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

JM

Jim M.

President

> "The lack of focus on single family managers and the poor customer service has become a problem."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6179720)

Angela B.

Global Property Manager

> "great response and the onboarding is super easy."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068)

AC

Ashley C.

Property Manager

> "There isn't customer support available you have to put in tickets and then you get answered days later."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___5027162)

RC

Roy C.

Director

> "Very straight forward menus and navigation."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6588971)

Panashe B.

IT Specialist

> "AppFolio's support can be inconsistent, occasionally causing delays in issue resolution."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794)

JB

John B.

supervisor

> "We have a gigantic client base, and AppFolio licenses us to manage their portfolio from upkeep directly down to accounting and security."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4635249)

David B.

Owner

> "They make cancelling very difficult -- Writing this review is the last bit of energy and time this company will take from us."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513)

BJ

Brandon J.

PMO

> "I love the ability to access information about my Lease agreement,Billing,Documents,Scheduling maintenance and getting information i might..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3838104)

EC

Elizabeth C.

Leasing Manager

> "To individually delete each tenant portal when a unit moves out and then opt them out of the tenant portal so they don't get future emails..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3747020)

JP

Julia P.

Maintenance Manager

> "It has many great features for accounting, maintenance, lease, etc. Makes it easy to track work orders and the continuous updates are great."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3677576)

PP

Paul P.

Analyst

> "Granted this could also be tied to the actual information being put in, but I find it difficult at times to find my important tax, receipt,..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4581186)

CG

Christopher G.

Account Manager

> "Strong customer support"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6484710)

AA

Aria A.

Broker

> "I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962)

KS

Kandace S.

Property Management Bookkeeper

> "AppFolio makes almost everything easy and continues to improve"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6481645)

AB

Ashle B.

Assistant Association Manager

> "The violation field entry is my least favorite because it takes too long in the field to write up a violation and queue it for the next..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4841581)

LD

Leif D.

Broker

> "Wonderful customer support and help with any errors and questions, but it still took a long time to get used to all the information. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6150725)

RM

Rolanda M.

Consultant

> "The charging of using it is nuts. When you pay what you do now for rent"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6057734)

SL

Shawn L.

Accounting Manager

> "Ease of Use, Ability to Cut Checks, Ability to Use Anywhere With the Internet, No Need to Go to the Office Every Day, Owner's Statement,..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4590167)

AM

Ave M.

pm

> "It is very sad that the company that started a decade or so ago with great customer service, has become like IRS where you never get a real..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3649678)

AD

Annette D.

Recovery Coach specialist

> "I like that I'm able to do everything from this App such as pay rent contact management and see payments that were made."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4218023)

AS

Alison S.

Office Manager

> "This made accounting/reconciliation difficult."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084)

ML

Madison L.

Business Development Manager

> "It is pretty straightforward and easy to use as a vendor."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6477431)

PS

Patricia S.

Bookkeeper

> "There are some accounting entries that the system seems to override in areas, thus transactions are not entered properly. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3801758)

MJW

Mary Jane W.

Office Assistant

> "AppFolio is reliable, user-friendly."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6427246)

CH

Carrie H.

Director of Operations

> "Separately, Appfolio's customer support is lacking."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4955299)

[View Reviews](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

DL

Daniel L.

Operations Manager

> "It handles the day-to-day side of property management really well, especially for finances, tenant management, and reporting. Once..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7158701)

AS

Amanda S.

Licence in Charge

> "There are also limitations in customisation, particularly around reporting and dashboard configuration."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7174748)

AS

Amanda S.

Licence in Charge

> "The cloud-based system provides strong security features, including secure user access and reliable protection of sensitive landlord..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7174748)

RM

Richard M.

Data Insights and Systems Manager

> "The configuration process often requires navigating multiple modules and understanding detailed rules, which can be time-consuming..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7019959)

DL

Daniel L.

Operations Manager

> "The flexibility with report wizard and custom fields is a big plus, and the system handles large amounts of data well without needing..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7158701)

SB

Siobhan B.

Associate Director

> "There is no search within the document areas, that is really the only issue that we have. "

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7107761)

JL

James L.

Senior Property Accountant

> "Great for producing various reports, like reports on capital expenditure for developments, creditor and debtors reports for cashflow..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7175797)

AS

Amanda S.

Licence in Charge

> "The area we have experienced the most issues with is the integration with Brick+ Agents."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7174748)

KC

Kaila C.

Leasing Agent

> "MRI is great for Tenant Management, Property Management and overall Operations including Accounting/Batching, Communications, and it..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7017360)

YKZ

Yan Ke Z.

Director

> "Very strick and rigid system that has other features locked behind a paywall."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7014690)

SB

Siobhan B.

Associate Director

> "The pricing structure is clear and it is fantastic that online and telephone support is included. when you first implement you are..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7107761)

JN

Jacob N.

Assistant Industrial Property Manager

> "It was difficult to navigate the interface at first, and I'm in my 20's."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___6618955)

ST

Suki T.

Group Financial Controller

> "It can take some time to learn, but its comprehensive features and reporting capabilities make it a valuable tool for managing..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7175791)

VR

Verified Reviewer

Property Administrator

> "MRI PMX is a terrible system."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___6657216)

WM

WAYNE M.

Managing Director

> "MRI has assisted my company since 2004 in ensuring accurate and professional interaction with my tenants."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7175235)

Helena R.

Operations Trainer

> "It took more time to accomplish some tasks than was truly necessary."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___3883994)

AS

Amanda S.

Licence in Charge

> "Customer support has been consistently responsive, professional, and knowledgeable, with issues resolved promptly and helpful..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7174748)

HD

Herb D.

Senior Dir Financial Systems

> "I would like to see the reporting enhanced currently we use other 3rd party applications for reporting because the standard MRI..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___2297118)

II

Iqbal I.

Controller

> "The cloud version reports are easy to extract and feature to see previous reports in the communication center."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7170616)

BF

Bob F.

Executive director

> "Not good since they dumped lindsey support."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#SoftwareAdvice___3442886)

LG

Leah G.

Property and Office Manager

> "I also like being able to get help by watching videos etc. without needing to contact anyone."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7174740)

TL

Tenille L.

Controller

> "The trainers also do not have accounting knowledge so when you ask something accounting related it sometimes gets lost in..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___2343125)

AS

Amanda S.

Licence in Charge

> "I find the program reliable, efficient, and well-suited to the day-to-day demands of property management."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7174748)

VR

Verified Reviewer

D&T Manager

> "Multi-database support can be a little challenging."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___2296907)

RM

Richard M.

Data Insights and Systems Manager

> "The interface is designed to be intuitive, so even those new to the platform can get up to speed without much hassle."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7019959)

TL

Tenille L.

Controller

> "The training process was a little difficult with doing things via web training, etc. "

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___2343125)

LG

Leah G.

Property and Office Manager

> "It really easy to use and makes management of rent, invoices and overall tenancies simple."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7174740)

JS

Jamaula S.

Assistant Manager

> "Everything about this software was wrong!!"

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___3203467)

RM

Richard M.

Data Insights and Systems Manager

> "The support team is responsive and helpful, which makes a big difference when you're dealing with more advanced setups or need quick..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7019959)

EV

Esther V.

investor reporting

> "I don't have any comments, thought that isn't enough wording to satisfy this review."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___2303213)

AA

Amani A.

Leasing Consultant

> "There isn't too much tutoring offered with it in the beginning, but playing around in it just to see how everything is organized will..."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7062021)

BM

Bob M.

Owner

> "They had been bought over by this company from America."

[See full review](https://www.capterra.com/p/79570/MRI-Software/#GetApp___2324326)

SB

Siobhan B.

Associate Director

> "we are well supported by our account manager, the online support is fantastic. "

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___7107761)

TL

Tenille L.

Controller

> "The implementation was not the best. "

[See full review](https://www.capterra.com/p/79570/MRI-Software/#Capterra___2343125)

[View Reviews](https://www.capterra.com/p/79570/MRI-Software/reviews/)

## User interface

4.51 (1,890)

[MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/)

4.30 (106)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

AppFolio Property Manager

Top features

34/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#features)

MRI Property Management

27/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/79570/MRI-Software/#features)

### Recognition

AppFolio Property Manager is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to MRI Property Management

### Deployment & support

AppFolio Property Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MRI Property Management

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AppFolio Property Manager

-   By AppFolio
-   Located in United States
-   Founded in 2006

MRI Property Management

-   By MRI Software
-   Located in United States
-   Founded in 1971

## Popular Comparisons

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vs

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[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

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Price

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4.3

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4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/92228-211768/AppFolio-Property-Manager-vs-DoorLoop)

[MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/)[4.30 (106)](https://www.capterra.com/p/79570/MRI-Software/reviews/)

vs

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

$5000

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$69/month

4.1

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4.1

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[View full comparison](https://www.capterra.com/compare/79570-211768/MRI-Software-vs-DoorLoop)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/92228-135182/AppFolio-Property-Manager-vs-ResMan)

[MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/)[4.30 (106)](https://www.capterra.com/p/79570/MRI-Software/reviews/)

vs

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$5000

Price

Contact vendor for pricing

4.1

Features

4.6

4.1

Ease of Use

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[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-92228/Rent-Manager-vs-AppFolio-Property-Manager)

[MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/)[4.30 (106)](https://www.capterra.com/p/79570/MRI-Software/reviews/)

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$5000

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4.1

Features

4.8

4.1

Ease of Use

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[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (521)](https://www.capterra.com/p/166893/Innago/reviews/)

Contact vendor for pricing

Price

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4.3

Features

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4.5

Ease of Use

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$5000

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Features

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4.1

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[View full comparison](https://www.capterra.com/compare/2732-79570/Rent-Manager-vs-MRI-Software)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

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Contact vendor for pricing

Price

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4.3

Features

4.5

4.5

Ease of Use

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