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Designed for businesses of all sizes, it is a web-based membership management solution that helps manage clients' subscriptions, customer profiles, digital content, commissions and more.
Organizations that want to save hours, get paid quickly, increase revenue and grow enrollment. Complex build options and integrated payments automate and streamline registration and payments.
I love that these guys have been around for a good 10+ years and are still going strong.
You put up with their crappy support system that has gotten worse the more people they hire to provide support.
Once the site is setup, aMember is great at keeping things going. I'd imagine if you use wordpress and is knowledgeable with building wordpress aMember is great for you.
If not I would stay clear of this software unless you want a half finished broke site for days at a time, or the crappy service.
It used to be full of helpful people willing to help. Over the years they have listened to their customers and added some cool features.
If you catch anyone online (skype) they never answer, say they are on vacation, or tell you to open a ticket. When you tell them you have an you need a reply they ignore you.
I love the fact that I didn't have to purchase a separate affiliate program, and it helps affiliates find their links by logging into one area and not multiple sites.
Second, the program is well designed but the documentation is terrible.
Price point is fantastic, Comments session of each person is good. I like color coding by the number of forms completed by clients.
This issue is the current one in a string of system failures that have cost us time and lost revenue over the past half year, and we are leaving Regpack at the end of this month.
The ability to push out system and manual emails for reminders, notices, payments received etc, has been huge for us, we really love this feature. Being able to build our own reports is great as well.
The language describing some of the tools/features is convoluted and unclear. Drag and drop on the forms is a nightmare.
It is great having the projext manager to help set your sessions. Customer Service is fast in responding, nice and helpful.
It was not communicated well that every time someone would access Regpack it would apply to the total number of users which ultimately charged us more even for invalid registrations.
As such, I reached out to RegPacks for some training and guidance and they have been extremely responsive and helpful in bringing me up to speed.
We had a lot of problems with our users running our registration form on Safari.
Prioritize real-user-identified key features according to your needs to find your best fit.
aMember Pro
Regpack
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