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Event management industry, associations, corporate event planning, higher-education event planning, event managers, tradeshow organizers, exhibitors, affinity groups, hybrid events, virtual events
Bizzabo's Event Experience OS is trusted by the world's top brands, including enterprise organizations, financial institutions, media brands, tech companies, and creative agencies.
The customer service was fantastic - everyone was very responsive and helpful. In comparison to other platforms it seems comparable but for a more affordable price.
No how-to manual is the most frustrating thing.
They are very responsive and have been great to work with. The onsite registration team is always great to work with and help our small staff manage a large conference attendance.
Gamification is weak, the Meeting Module is cludgy and not well designed.
The support staff is excellent and the customization needed was able to be done per our needs. I love the number of pre-populated reports and how easy it is to get custom reports we need.
The dashboard is awful and not intuitive at all. Their team does not seem to mind that the interface is not user friendly.
The Eshow staff and especially the team assigned to us was great to work with and did a fabulous job.
There are no automatic emails except for when the submitter receives a confirmation of final submission.
Bizzabo solves three key areas for me: helping me stay organized, helping me sell tickets, and helping my community engage with each other. Their support team is also best in class.
I still struggle a bit with the reporting and the allocation of tickets / registrations.
The best thing about this platform is that it's user friendly, enabling you to create a beautiful event in minutes. Managing the event is even easier with the Bizzabo.
Their customer service is second to none - the email retargeting alone quadrupled conversions.
The company is becoming much more adaptable and taking on client feedback to improve the site functionality. Customer service has also improved with good communication to help support us.
There are no CRM functions. The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing.
I appreciate their responsiveness and passion for doing good work. Feels like we are all on the same team.
This tool is easy to use, but sometimes it is difficult to understand to operate it (I got a few complaints from my event participants) so it needs an update.
Prioritize real-user-identified key features according to your needs to find your best fit.
eShow
Bizzabo
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