# Tebra Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tebra Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more.

Source: https://www.capterra.com/compare/80068-129169/My-Clients-Plus-vs-Tebra

---

# 

 Tebra Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Tebra

## What is Tebra?

Tebra’s patient engagement tools help your practice build stronger relationships with patients through streamlined communication and personalized outreach. Improve patient satisfaction and retention with automated appointment reminders and HIPAA-compliant patient portals. Deliver secure messaging, online scheduling, and post-visit surveys, making it easy for patients to stay informed and engaged throughout their care journey. Get a free demo and see how you can increase patient loyalty, deliver higher-quality care, and improve operational efficiency.

## What is Tebra used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)

Overall rating

Based on 1,356 user reviews

Reviews sentiment

Positive

74%

Neutral

8%

Negative

18%

Pros & cons

Intuitive navigation and usability

Comprehensive training resources

Persistent system glitches

Unreliable phone assistance

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Tebra alternatives

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (618)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/129169/Tebra/alternatives/)

## Who uses Tebra?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive navigation and usability

92% positive reviews out of 333

Most users report ease of use enables quick navigation, efficient workflows, and straightforward information access.

Coley B

Administrator, 11 - 50 employees.

"The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential."

Persistent system glitches

73% negative reviews out of 124

Most users report bugs and issues disrupt workflows, with slow support response and unresolved technical problems.

Curtis N

Practice Manager, 2 - 10 employees.

"Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...."

Comprehensive training resources

84% positive reviews out of 210

Most reviewers describe training and learning curve as smooth, with accessible tutorials and responsive onboarding support.

Andrea L

clinician, 1 employee.

"There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i have."

Unreliable phone assistance

77% negative reviews out of 81

Most reviewers describe phone support as difficult to reach, slow to resolve issues, and lacking knowledgeable staff.

CHERYLE P

Nurse practitioner, 1 employee.

"My online booking stopped working, my picture dropped off and my title was incorrect out of nowhere. When I call daily they have no one that can help and tell me to wait for an email."

Extensive feature set

78% positive reviews out of 60

Most reviewers indicate features cover essential practice needs, offer customization, and streamline daily operations.

Medication management challenges

79% negative reviews out of 33

Most users comment medication management is unreliable, with frequent prescription errors and inefficient pharmacy communication.

Anita A

CMA, 11 - 50 employees.

"medications cannot be listed in alphabetical order or update scripts when dose or directions change."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.4 (196)

68.37% of 196 reviewers that rated this feature as important or highly important

Tebra offers safeguards to protect patient information and maintain HIPAA compliance, giving you confidence in data security. Some reviewers find the privacy measures valuable, but others report concerns about access controls, texting security, and compliance with international billing teams.

Charting

3.7 (141)

61.70% of 141 reviewers that rated this feature as important or highly important

It helps you document patient visits efficiently, with templates and AI integration for ease of use. Some users say charting is straightforward and user-friendly, while others report cumbersome navigation, irrelevant template parameters, and difficulty customizing forms.

Patient Records Management

3.7 (120)

63.33% of 120 reviewers that rated this feature as important or highly important

This aspect lets you store, access, and print patient records in one place, simplifying provider workflows. Reviewers appreciate the cohesive access and e-faxing, but some indicate challenges with exporting records, document uploads, and system reliability.

Appointment Scheduling

3.8 (103)

53.40% of 103 reviewers that rated this feature as important or highly important

With this capability, you can easily book and adjust appointments for new and existing patients. Reviewers appreciate its user-friendly interface and flexibility, though some mention issues with calendar navigation, appointment errors, and a lack of advanced scheduling options.

E-Prescribing

3.7 (97)

58.76% of 97 reviewers that rated this feature as important or highly important

You get the ability to send prescriptions electronically, saving time and reducing errors. Users think the system is easy to use and facilitates medication management, but some reviewers report difficulties with controlled substances, pharmacy selection, and lack of support for newer drugs.

Claims Management

3.6 (105)

63.81% of 105 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Tebra 105 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

With this capability, you can easily book and adjust appointments for new and existing patients. Reviewers appreciate its user-friendly interface and flexibility, though some mention issues with calendar navigation, appointment errors, and a lack of advanced scheduling options.

Creation, administration, and evaluation of assessments or tests

Before and after photos of procedure(s)

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

It helps you document patient visits efficiently, with templates and AI integration for ease of use. Some users say charting is straightforward and user-friendly, while others report cumbersome navigation, irrelevant template parameters, and difficulty customizing forms.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Process of automatically notifying clients when payments fail to ensure invoices are paid

You get the ability to send prescriptions electronically, saving time and reducing errors. Users think the system is easy to use and facilitates medication management, but some reviewers report difficulties with controlled substances, pharmacy selection, and lack of support for newer drugs.

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Create and securely store digital patient records

Database of frequently used, popular workout routines

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Serves chiropractic practices

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Designed specifically for physical therapy practices

Intended to be used by podiatrists

Determine clinically appropriate and cost-effective medications and therapies for patients

Compliant with healthcare rules and regulations around the world

Tebra offers safeguards to protect patient information and maintain HIPAA compliance, giving you confidence in data security. Some reviewers find the privacy measures valuable, but others report concerns about access controls, texting security, and compliance with international billing teams.

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Checking eligibility of patients for different insurance claims

Activities related to the initial admission of a charge into the organization's care

Store and view prior invoices for each account/client

Receive lab results electronically

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Notifications via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Track and monitor patient no-show rates

Track and organize on-call shifts

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Send personal messages to clients or attendees

Create new forms and/or use ready-made online form templates

Track and organize online shifts

In-person, onsite registration

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

This aspect lets you store, access, and print patient records in one place, simplifying provider workflows. Reviewers appreciate the cohesive access and e-faxing, but some indicate challenges with exporting records, document uploads, and system reliability.

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Enables medical providers and/or patients to electronically renew existing prescriptions

Customizable notes that help healthcare professionals document and track patient progress

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Remotely create and access treatment plans tailored to individual patients based on symptoms

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Manage the rescheduling of appointments

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Exchange messages in a secure and encrypted manner

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Meet with patients remotely

Create treatment plans that document interventions and outcomes to track patient progress

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Get Advice

We can help you find the software with the features you need.

Features

3.8 (1,277)

3.8

Based on 1,277 reviews

## Pricing

Value for money

3.6 (983)

### Starting price

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/129169/Tebra/pricing/)

Value for money

3.6 (983)

3.6

Based on 983 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (1273)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (1,273)

3.7

Based on 1,273 reviews

## User reviews

Overall rating

3.9

Based on 1,356 reviews

Filter by rating

5(659)

4(329)

3(123)

2(81)

1(164)

Mentioned topic

Sorted by most recent

FG

Freya G.

Administrative Staff

Hospital & Health Care

### "A Streamlined Software for Practice Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 19, 2026

My experience with Tebra was great starting with the user friendly interface, navigating across different features with the software wasn't stressful although I needed some minimal training to do so at first. Overtime is I had a smooth run without any further training.

Pros

The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing, patient scheduling and EHR in one place enabling easy workflow within my facility. it also enhance communication within my practice and helps keeps patient information organised.

Cons

It's not so obvious that you may need to learn about some certain features in the software before usage, features like Insurance details and claim and how coding workflow is handled, setting up permission and integration using Tebra.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 24, 2026

We sincerely appreciate you taking the time to share your experience with Tebra. We are delighted to hear that our user-friendly platform is helping keep your patient information organized and your practice running smoothly. While we understand that mastering specific features like insurance claims, coding, and permissions requires a brief initial learning curve, it is wonderful to know that having scheduling, billing, and your EHR all in one place has ultimately provided your facility with seamless, integrated clinical workflows.

MB

Mahmoud B.

Owner

Medical Practice

### "NOT FOR SMALL PRACTICE"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

March 19, 2026

AGAINST WHAT I WAS PROMISED WHEN I JOINED THEY SWITCHED US TO BILLING PER CLAIM! They bundle your clearing house billing for a reason.

Pros

Nothing. I initially thought that it was an adequate billing software. I struggled to build reports and to track claims in it.

Cons

The software is very primitive looking. There was never a real update even when they changed the name.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Diane S.

Owner

Medical Practice

### "Tebra for Billing Companies "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

Often recommend to anyone who contacts me for a recommendation. would not consider changing software for any of my clients. (They ask every year)

Pros

I have been with Tebra since the transition and merger with Kareo. As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. The software is labor saving and competitive with other products offered in the market. I have owned my company for over 25 years. I am pleased with the added enhancements that Tebra has implemented.

Cons

I find that some of the support staff do not always understand the software from a billing perspective. However, with my many years of experience I am able to direct and assist in the area that requires support. The staff has always found the solution to my questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 24, 2026

We sincerely appreciate you taking the time to share your experience and for being such a steadfast partner since the Kareo transition. We are delighted that the software enhancements and desktop version continue to save labor and add value to your billing company. We also value your honest feedback regarding our support team; your 25 years of expertise clearly make a positive difference when collaborating with our staff to find solutions. Thank you for your incredible loyalty and for consistently recommending us to your clients.

AK

Anish Kumar T.

Process Associate

Health, Wellness and Fitness

### "Tebra : Helpful & Worthy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2026

I Love Tebra, as I daily download ERA's from here and post them in our software, this give easy access to day-to-day ERA's and show in categorical wise and provides reviewed and Un reviewed ERA's. Tebra is an easily accessible software for all providers

Pros

Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information. It is very Easy to Use and Value for Money. Its helps in Managing Patient Records and Claims.

Cons

User Interface of Tebra should be more interactive as it is more like old traditional one. The user interface should be more interactive and helpful for the providers. Also, to report any misiing patient records there should easy way to communicate with the support team immediately.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 24, 2026

We truly appreciate you sharing your detailed review of Tebra. We are delighted to hear that the categorization of ERAs makes your daily downloads and patient record management so much easier and more efficient. Your feedback regarding the user interface and support access are also very helpful to us. We are actively working on modernizing the platform's design to be more intuitive and interactive, and we are constantly looking for ways to streamline immediate communication with our support team for urgent issues. Your insights help us build a better experience for all providers.

AM

April M.

office manager and biller

Medical Practice

### "biller/Office Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 16, 2026

Overall is good. The NP's I work for and the staff like the EHR. EHR is easy to understand and navigate. The billing is not!

Pros

The EHR side of tebra is great and easy to use. Anyone that is new to Tebra can learn quickly and efficiently. I also believe it is easy for patients to read their medical records if they request them.

Cons

The billing side is more difficult to understand. I only had about 10 hours of training over the phone when we purchased Tebra; which when we purchased several years ago it was under kareo. The reports do not run like I would like them to. When you have to give someone a list of charges and payments for their HSA card information the patient does not understand what it says. When I run statements... I will put in for specific dates and it never prints just the dates I am asking for. When an insurance issues a "take back"... well lawd it's like an act of congress to post and sooo many steps. As you can tell I do not like the billing side of Tebra near as much as I do the EHR.

Switched from

[Medisoft](https://www.capterra.com/p/163977/Medisoft/)

Medisoft was billing only so when we went completely paperless we chose Kareo which is not Tebra because it was a complete set.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 24, 2026

We greatly appreciate you taking the time to share this detailed feedback with us. We are delighted to hear that the EHR side is intuitive for your team and accessible for your patients. At the same time, we completely understand your frustrations regarding the billing features, reporting functionality, and the complexity of processing insurance take-backs. Your insights are incredibly valuable as we continuously work to improve the billing side of our platform to make it just as seamless and user-friendly as the EHR.

AC

Angelica C.

medical assistant

Medical Practice

### "User friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 16, 2026

My overall experience using Tebra has been great. The platform is easy to use, well organized, and helps make everyday tasks more efficient. It has made managing workflows much smoother. I would definitely recommend Tebra to other practices looking for a reliable and user-friendly system.

Pros

I like how easy it is to use Tebra. The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming. Everything is organized clearly, so it doesn’t take long to find what you need. Overall, it has made managing work much more efficient and straightforward.

Cons

I honestly have no dislikes when it comes to using Tebra. The platform works smoothly and is very easy to navigate. Everything is organized well, which makes completing tasks simple and efficient. Overall, my experience using Tebra has been very positive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 24, 2026

Thank you so much for sharing your wonderful experience with us! We are delighted to hear that Tebra's user-friendly design has successfully streamlined your daily tasks and made managing your workflows much more efficient.

AM

Ali M.

Credentialing Executive

Executive Office

### "Great all-in-one solution for practice management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2026

Tebra has been a solid platform for streamlining our daily operations. Having both the practice management and patient engagement tools in one place has reduced the need for multiple logins and made it easier to keep track of patient records, billing, and scheduling. The support team has also been responsive when we’ve had questions. It’s a reliable choice for any practice looking to modernize their workflow.

Pros

I really appreciate how easy it is to manage group rosters and provider information in Tebra. As a Credentialing Officer, I frequently need to update provider details and group locations. Tebra makes it simple to add multiple providers at once and ensure that all locations are accurately reflected. The interface is clean and intuitive, which saves our administrative team a lot of time.

Cons

Occasionally, I’d like to see more customization options for reporting, especially when pulling credentialing data for payers. It would also be helpful to have a more detailed audit log for tracking changes made to provider rosters.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 9, 2026

We truly appreciate you taking the time to share your experience with Tebra! We are delighted to hear that our platform has simplified managing group rosters and provider information, and that having both practice management and patient engagement tools in one place has streamlined your daily operations. We also highly value your feedback regarding the need for more reporting customization and detailed audit logs for credentialing data. We are continuously working to enhance our platform's capabilities, and your insights are incredibly helpful as we look to improve our reporting and tracking features to better support your administrative workflow.

AS

Amy S.

Medical Assistant

Hospital & Health Care

### "How to make sure you look up the patient's name before starting a new patient profile."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 17, 2026

My overall experience was good. It is a lot to take in but it was explained so I could understand it better.

Pros

I loved that it had you do examples of what we are going over in session. It made it easier to understand.

Cons

The fact that it was time consuming and I hated the quiz at the end of each session. I am not a quiz person.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2026

hanks so much for sharing your experience! We're thrilled that the hands-on examples helped make our training material more accessible and easier to grasp. We hear you on the time commitment and the end-of-session quizzes. Your feedback is valuable, and we're always looking at ways to improve the learning experience for everyone. We're pleased to know that overall, the content was presented in a way that worked for you!

CF

Collette F.

Provider

Mental Health Care

### "Partnership that matters"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

This is so much more than value for the money, ease of record keeping and interface, or managing patient accounts and records. It is about support. It is about supporting the billing and payment roles that can be confusing at times especially if one is new to an EHR. The support that Tebra provides to its customers is beyond top notch, they have never waivered in exploring and networking to find an answer to a question or locating who has what is needed to solve a problem. Tebra has shown time and time again that they are a partner in our success. Tebra University as a support and training tool is invaluable and always available to help us navigate what is new to us. Thank you Tebra for partnering with us!

Pros

Tebra University, customer supports, easy use. There are so many things that are pros such as being able to use one program that meets all of our needs from patient records to billing, it's all there.

Cons

I know I should put something here but honestly there isn't anything that comes to mind. This program is so straight forward and well rounded to cover all areas of our practice that I can't think of anything other than maybe staying open a bit later than 4 pm.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2026

We're thrilled to hear how Tebra has become such an integral part of your practice! Your kind words about our all-in-one platform, Tebra University, and especially our support team mean the world to us. We're committed to being true partners in your success, and it's wonderful to know that comes through in every interaction. We appreciate the feedback about our support hours and will take that into consideration as we continue improving. Thank you for trusting us with your practice!

SV

Shay V.

Medical Biller

Medical Practice

### "Tebra is a good product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 16, 2026

Overall, Tebra is a good product to use for Billing, Payments and Patient Records and overall management. I would recommend this product to others.

Pros

Easy to use and navigate through the system. Reliable and great Customer support when we have any issues. Great for Billing insurance and managing patient accounts.

Cons

No real issues. Tebra does offer additional upgrades and can sometimes be a little pricey. However, the upgrades can be beneficial for our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2026

Thank you for sharing your experience! We're so glad you find our system easy to use and our support team helpful. It's wonderful to hear that our features and upgrades are meeting your practice's needs. We're thrilled that Tebra is streamlining your billing, payments, and patient management. Your recommendation truly means the world to us!

[View all Reviews](https://www.capterra.com/p/129169/Tebra/reviews/)

Popular comparisons

[Fusion vs Tebra](https://www.capterra.com/compare/129169-136876/Tebra-vs-Pediatric-Therapy-EMR)[Alleva vs Tebra](https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva)[Carepatron vs Tebra](https://www.capterra.com/compare/129169-195467/Tebra-vs-Care-Patron)[Jane vs Tebra](https://www.capterra.com/compare/129169-178984/Tebra-vs-Jane-App)[ModMed vs Tebra](https://www.capterra.com/compare/124590-129169/EMA-vs-Tebra)[Epic vs Tebra](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra)[EHR YOUR WAY vs Tebra](https://www.capterra.com/compare/118789-129169/EHR-YOUR-WAY-vs-Tebra)[AestheticsPro vs Tebra](https://www.capterra.com/compare/93446-129169/AestheticsPro-vs-Tebra)[ClinicSense vs Tebra](https://www.capterra.com/compare/129169-178722/Tebra-vs-ClinicSense)[athenaOne vs Tebra](https://www.capterra.com/compare/98735-129169/athenaOne-vs-Tebra)

[NextGen Office vs Tebra](https://www.capterra.com/compare/31268-129169/NextGen-Ambulatory-EHR-vs-Tebra)[TherapyNotes, LLC vs Tebra](https://www.capterra.com/compare/118981-129169/TherapyNotes-com-vs-Tebra)[ChiroFusion vs Tebra](https://www.capterra.com/compare/129169-142407/Tebra-vs-ChiroFusion-Complete-Practice-Management)[DrChrono vs Tebra](https://www.capterra.com/compare/89392-129169/drchrono-Practice-Management-vs-Tebra)[DocVilla vs Tebra](https://www.capterra.com/compare/129169-203619/Tebra-vs-DocVilla)[RXNT vs Tebra](https://www.capterra.com/compare/110018-129169/rxnt-vs-Tebra)[Qualifacts Insync vs Tebra](https://www.capterra.com/compare/129169-144484/Tebra-vs-InSync-EMR)[Pabau vs Tebra](https://www.capterra.com/compare/129169-140062/Tebra-vs-Pabau-CRM)[SimplePractice vs Tebra](https://www.capterra.com/compare/129169-130710/Tebra-vs-SimplePractice)[BestoSys vs Tebra](https://www.capterra.com/compare/129169-144398/Tebra-vs-Bestosys) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)