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Bonterra Penelope vs SmartAdvocate: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Features in Nonprofit
18
45
  • Credit Card Processing
  • Electronic Payments
  • Real-Time Reporting
23
Best performer
45
  • Accounting Integration
  • Alerts/Notifications
  • API
User satisfaction
4.2
User reviews75
Ease of use
3.7
Functionality
3.9
Value for money
4.0
Customer support
4.1
4.7
User reviews116
Ease of use
4.6
Functionality
4.7
Value for money
4.6
Customer support
4.7
Price starts from
/user
Yearly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Mid-to-large sized multi-service nonprofits and human service organizations who need secure, cloud-based software that's flexible, configurable, and that helps improve client engagement and outcomes.

SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence tools, and made to handle today's challenges.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Karen L
Legal Assistant
5.0

Speaker 1: My name is Karen. I'm a legal assistant for a very small firm. We have five people that work here, and I give SmartAdvocate five of five. We use SmartAdvocate for case management. I particularly love the work plans and the task list. I always tell my, especially new attorneys, that if they'll use the task list, they can sleep at night because they know what's coming up, what needs to be done. There are sometimes issues that come up that I have to report to support, and maybe I don't hear back as quickly as I'd like.

How Capterra sources reviews
View all video reviews
User interface
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131579 video thumbnail}
1 Video
80088
4 screenshots
131579
5 screenshots

Bonterra Penelope

18/45
  • Accounting
  • Accounting Integration
  • Alerts/Notifications
  • API
  • Budgeting/Forecasting
  • Campaign Management
  • Committee Management
  • CRM
  • Customizable Branding
  • Document Storage
  • Donor Management
  • Dues Management
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Fund Accounting
  • Fundraising Management
  • Grant Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Real-Time Analytics
  • Recurring/Subscription Billing
  • Registration Management
  • Social Marketing
  • Volunteer Management
  • Website Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Attendance Management
  • Calendar Management
  • Communication Management
  • Contact Management
  • Credit Card Processing
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Forms Management
  • Real-Time Reporting
  • Reporting & Statistics
  • Third-Party Integrations
See All features
Hide Nonprofit Software Features -

SmartAdvocate

Top Features
23/45
Show Nonprofit Software Features +

Bonterra Penelope

--

SmartAdvocate

Bonterra Penelope
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SmartAdvocate
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bonterra Penelope
  • By Bonterra
  • Located in United States
  • Founded in 2014
SmartAdvocate
  • By SmartAdvocate
  • Located in United States
  • Founded in 2000
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