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SocialEngine vs Viber: Which is a better fit?

Updated on February 12th, 2025
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Summary
Features in Community
17
Best performer
42
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
4
42
  • Communication Management
  • Feedback Management
  • Personalization
User satisfaction
4.6
User reviews62
Ease of use
4.5
Functionality
4.5
Value for money
4.3
Customer support
4.5
4.4
User reviews4,046
Ease of use
4.6
Functionality
4.3
Value for money
4.5
Customer support
4.3
Price starts from
Not provided by vendor
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

The target market for SocialEngine includes Events Services, Marketing and Advertising, Graphic Design, E-Learning, Program Development, Information Technology and Services and Outsourcing/Offshoring.

On-premise customer engagement & communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content & more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Yasmine E
Marine Surveyor
5.0

Yasmine E.: My name is Yasmine. I work for a company that is 40 to 50 people working in. I'm giving Viber a five stars rating. I use Viber on a day-to-day basis for international calling and communications international clients and stakeholders around here and there. Why I like most is the free calling feature that I can make calls around the world with decent price for the application itself and the cost effectiveness. Sometimes there is a lag when I'm doing a call that the voice is late a little bit. That's what sometimes it happen, not all of the time.

How Capterra sources reviews
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User interface
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180348 video thumbnail}
1 Video
80406
5 screenshots
180348
5 screenshots

SocialEngine

Top Features
17/42
  • Activity Tracking
  • API
  • Calendar Management
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Filtering
  • Gamification
  • Ideation
  • Knowledge Base Management
  • Mobile Access
  • Multi-Language
  • Personalization
  • Real-Time Notifications
  • Reporting & Statistics
  • Single Sign On
  • SSL Security
  • Third-Party Integrations
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Chat/Messaging
  • Content Management
  • Discussions/Forums
  • Drag & Drop
  • Email Management
  • Event Management
  • Group Management
  • Member Directory
  • Membership Management
  • @mentions
  • Moderation
  • Social Media Integration
  • User Management
  • Website Management
See All features
Hide Community Software Features -

Viber

4/42
Show Community Software Features +
SocialEngine
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Viber
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SocialEngine
  • By Webligo
  • Located in United States
Viber
  • By Viber Media
  • Located in Luxembourg
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