Sign In Solutions vs Lobbytrack: Which is a better fit?

Evan E

Community Outreach & Empowerment

It's been really easy to implement and use, has come with a great set of features, and their staff has always been a pleasure to work with.

Short interruption to user experience when changes and update occur. For example, the new sign out experience was confusing for a few guests.

The features and options are better than any other solution we tested and there is a lot of potential on the road map. The support team has been very responsive and easy to work with.

We have had multiple instances where the printing machine and iPad with traction does not link up and creates an error in the printing process.

It is probably the best visitors management system that I have come across and the implementation team and support staff are polite, professional and awesome to work with.

Inability for hosts to respond to text messages and acknowledge guest arrival.

Very easy to get up and running. Very easy to customize to my requirements - the best of all the other solutions I reviewed.

Having to refresh the iPad when making some minor changes. The administration part of this is done offsite so sometimes it is difficult to get someone to refresh the iPad.

Overall, I feel like the app is good. It's pretty well balanced as far as features and ease of use and customization potential and just how it looks to visitors overall.

The ID scanning feature does not work well. I have only been able to make it work once and it took a long time for the barcode on the ID to be read.

We loved that all we needed was an iPad or tablet in order to utilize the software. It was super easy to set up and we could everyone loaded and ready to go in under an hour.

I had trouble getting the label printer to communicate with Lobbytrack which I am currently working on.

The experience has been amazing. The support was there from the start and any questions I have have been answered in a timely fashion.

I dislike that Lobbytrack has a lot of features that we cannot utilize. We do not use the locations or rooms.

Lobby Track was the best solution for a small hospital client. We assisted in their search for a cost effective and versatile check-in solution which would all allow visitors to self-sign.

Now i have record of all visitor's vendor's who come across my premises. I can track visitor's purpose & easily block unwanted visitors.