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WhenToWork provides online employee scheduling for all business types and sizes: from small "Mom & Pop" business to large Fortune 500 corporations.
Designed for small and medium businesses in Australia and New Zealand, specifically organisations with casual or part-time staff whose working hours can often vary.
I love how easy it is to use and how useful it is overall. It sends reminders too, which is super helpful.
I hated the aesthetic, its over complicating things that should be simple, the way it was set up.
The user interface improved while I used it and I liked the visualization to help with scheduling. It allowed for you to paint the different priorities which was very helpful.
There actually isn't any feature that I dislike or have had any trouble with using.
The pricing structure is very friendly and very affordable for businesses. For teams that have at least 20 employees and are shift based and have trades, this tool is a dream come true.
A lot of data at first, and can be somewhat confusing to employees.
This website is amazing if you have to manage the schedules of a lot of people at once. I love how customizable it is and that you can make and save staffing templates.
Sometimes it has too many things and it's hard to understand what some features do and that they even exist.
The ability to do rosters and do daily checks on time sheets produce reports to allocate super etc. Customer service is awesome.
As the administrator on occasion the software fails and logs itself out for no apparent reason.
The features that are great are the access to the help desk. They are very friendly and see your problem through until it is solved.
The only downside was i wish there was a option for a note system when my staff sign in using their fingerprint as most of them forget about the app and that they can notes on there.
I love that the program is integrated with Xero/Myob and I think the rostering and leave application is fantastic.
Sometimes it freezes and we have to quit the program. I'm not sure if it's our problem or not.
Wageloch is very user friendly, the customisation to the user is fabulous, and the customer service is phenomenal.
Compared to other rostering software systems, it is missing employee on boarding.
Greg: Hey, my name is Greg, I'm a lifeguard and I give WhenToWork three out of five stars. For more reviews like this go ahead and click below. So there are a few other options for scheduling in terms of hourly rotation shifts, things like that. And I think a lot of them probably serve the same purpose as WhenToWork, but I've noticed that quite a few employers, especially ones that I've worked with in the past, will tend to build these things internally and that's where I think WhenToWork really comes in and saves the day. There's no need to build something in-house, it's honestly a lot more complicated and it may not work as well. And so I think when it comes to scheduling WhenToWork can really have your back. Yeah, so WhenToWork provides a few different functions that I think make it a relatively good scheduling tool. One, they have a mobile app which is nice. I think more and more people who you work with will have access to a mobile phone, maybe when they don't have access to a computer. But also they take into account different preferences and things like that. So for some employers you may have a really consistent schedule, but for other employers your employees may be rotating through in terms of when they can work. And WhenToWork makes it really easy to say, hey, this is when I am available, this time, and this may be repeating. And then for other employees, it might be like, hey, I'm available here, but on this particular date I'm going to be out of the area. And it makes these things relatively easy and sort of something that until you run into that problem is maybe not as obvious. So I think as with many of these software platform solutions, WhenToWork thrives the most, I think, when you're coming from something that doesn't exist yet. So if you're lucky enough to just be starting out, this is a great solution to just run with. I came in as an employee and was using WhenToWork and had no problems learning how to use it very quickly. It was super easy to use. That said, I wasn't used to using a different platform first. It was sort of what I was just presented with. Yeah. So if you're thinking about purchasing something like WhenToWork or building internally, I'd really consider what your main goal is here. If your hope is to save time and have a really reliable scheduling software, WhenToWork's a good option. I know as someone who enjoys coding, I'd be prone to trying to build my own solution, but scheduling is a really hard problem to solve. And I think WhenToWork gets very close to doing that well, if not better than the alternatives. You have other existing software or human resources management tools, I'd look into if those integrate well. It can make things like payment easier for paying your wages, but on the whole I think it's a really good option.
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