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Volgistics vs Sumac: Which is a better fit?

Updated on November 24th, 2024
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Summary
Key features rated by users
Features selected based on 1,357 reviews from Volunteer Management users.
% Fit
Not enough reviews
Feature ratings
Scheduling
4.5
Event Scheduling
4.6
Event Management
4.3
Volunteer Recruiting
4.3
Communication Management
4.5
% Fit
Not enough reviews
Feature ratings
Scheduling
--
Event Scheduling
--
Event Management
--
Volunteer Recruiting
--
Communication Management
--
User satisfaction
4.5
User reviews95
Ease of use
4.3
Functionality
4.2
Value for money
4.5
Customer support
4.5
4.3
User reviews117
Ease of use
4.1
Functionality
3.9
Value for money
4.1
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Volgistics serves volunteer-driven organizations of all types, from small local animal shelters, to multi-site health systems, to large international service organizations.

We serve large, medium, and small nonprofits in Human Services, Arts & Culture, Health, Education, Environment & Animal Services, and nonprofits with really unique missions.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Nusrat S
Volunteer Program Manager
5.0

Speaker 1: My name is Nusrat, I am a volunteer manager. I've worked at a nonprofit aquarium at a university, size of about 200 employees part-time and full-time, and I would rate Volgistics at a five, five out five. Before I arrived at the workplace where I was for almost 13 years, we had been using a paper system for record keeping, and sign in, and scheduling, as well as spreadsheets, and it just wasn't doing a comprehensive job of keeping track of the volunteer program as a whole, and there was a clear need for a system that would provide that support. In the industry of like institutions, aquariums, and museums, there are a lot of other places that use the system and I'm sure there was a process of serving others, peers, in the community and nationally across the board to see what other people were using, and it has definitely been a system that's been around and it's trusted so that was the reason for us to choose it. Starting any new system is going to have its growing pains. The major hurdles and barriers are just that initial data input, which I frankly see as a potential volunteer opportunity in itself. But once that hurdle is overcome, really the only unique situation I came across when I first was exposed to logistics was that there was one single volunteer among about 500 to 600 people who did not have an email address. And of course, that was a situation where we wanted to support the volunteer, obviously not exclude them, so we did more hands-on support with that one individual. Apart from that, really it was just the heavy lift at the beginning of inputting all the user information and getting it started. And after that, it just basically takes care of itself. I have no complaints whatsoever about Volgistics. I've always had the most seamless, easy, and productive experience. I would say if you were just starting off using Volgistics, something to think about is planning out your framework for how you want to divide up the volunteer roles, they're called assignments in Volgistics, and just kind of being thoughtful about how you set it up from the start. It's very much oriented to self-service, so once volunteers have access to the system, they have a lot of autonomy in terms of scheduling based on what you allow them, but I would give a lot of thought to how you set that initial system up and the schedule up so that once you have that framework ready to go, you have a really good foundation for building out everything else.

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144095
2 screenshots

Volgistics

29/36
  • Activity Dashboard
  • API
  • CRM
  • Member Directory
  • Membership Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Tracking
  • Calendar Management
  • Communication Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Document Storage
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Mobile Access
  • Personalization
  • Recognition Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • SMS Messaging
  • Summary Reports
  • Time Tracking
  • Volunteer Recruiting
See All features
Hide Volunteer Management Software Features -

Sumac

Top Features
34/36
Show Volunteer Management Software Features +

Volgistics

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Sumac

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Volgistics
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Sumac
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Volgistics
  • By Volgistics
  • Located in United States
  • Founded in 2004
Sumac
  • By Societ
  • Located in Canada
  • Founded in 2004
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