Capterra Logo
Helping businesses choose better software since 1999

MobiWork vs Total Office Manager: Which is a better fit?

Updated on January 12th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in HVAC
27
Best performer
34
  • Activity Dashboard
  • API
  • Calendar Management
15
34
User satisfaction
4.9
User reviews102
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
4.9
3.7
User reviews49
Ease of use
3.9
Functionality
3.9
Value for money
3.8
Customer support
3.8
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Not provided by vendor
Free version
Free trial
Best for

MobiWork® is a robust, scalable, and configurable mobile workforce software solution for all small, mid-sized, and large enterprise businesses with few to tens of thousands employees out in the field.

Contracting companies in the HVAC, plumbing, electrical, construction, landscaping, home remodeling industries and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
John R
Controller
5.0

Johnny R.: Hi, my name is Johnny. I am the controller at Aquatech Pool Management. We are a commercial pool management company in the Carolinas. We manage large and small commercial swimming pool facilities. We maintain them, we clean them. We do maintenance or repairs on them and help staff them in the summer season. So as the controller of the company, I manage our financials along with a lot of our systems, and I am intimately involved with the development and maintenance of MobiWork, which I would rate a five out of five for sure. It's a great system for us. We use MobiWork for a long, long list of reasons, but the core ones are, we use it as a CRM. We manage all of our customer information and contacts and important documents and locations and things like that across all of our different accounts. A step below that, we utilize MobiWork to be smart with our dispatching of different work orders, whether that's a simple visit to a facility for a cleaning, all the way up to the most complex repairs. We use MobiWork for our quote management, so developing quotes that we can send to accounts to get approval for different jobs and products that we can provide to them. And then lastly, we use it for maintaining all of the invoices, as well, that go along with the billable work that we do. So it's kind of covers the whole board for us in terms of the workflow management that we're using, and it is a one-stop shop for all that for us. The favorite thing about MobiWork for me is how across all of the different entities within the software, everything is connected. And by that I mean, the system does an extremely good job of keeping all of the specific jobs, work orders for customer A separate from customer B, and they're all kind of connected on the back end so that you can really quickly navigate from any given account going into their specific quotes and work orders that are tied to that customer alone, and ultimately, sift through the information and get to important information in a really, really easy and user-friendly way. The majority of everything with MobiWork is a big [inaudible 00:02:46]. I think a challenge that we've faced as a company is the software itself, or the app itself is super, super customizable, and nine times out of 10, that's a very good thing, but at times, it is so customizable that it can either be challenging for a new user to learn, just whether it's how to create a new saved search with so many different variables at play, or even just navigating the system, knowing where to go. So it can be a little bit overly customizable at time. Again, that's normally a very good thing, but it can make the learning curve a little bit steeper for a new user. And we've developed some trainings to help combat that.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
146639 video thumbnail}
1 Video
No videos provided by vendor
146639
5 screenshots
80729
5 screenshots

MobiWork

Top Features
27/34
  • Accounting
  • Communication Management
  • Customer Portal
  • Electronic Payments
  • Job Costing
  • Time & Expense Tracking
  • Timesheet Management
  • Activity Dashboard
  • API
  • Billing & Invoicing
  • Calendar Management
  • Customer Database
  • Customizable Forms
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Electronic Signature
  • Equipment Tracking
  • Inventory Management
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Quotes/Estimates
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Service History
  • Technician Management
  • Third-Party Integrations
  • Workflow Management
  • Work Order Management
See All features
Hide HVAC Software Features -

Total Office Manager

15/34
Show HVAC Software Features +

MobiWork

Total Office Manager

--

MobiWork
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Total Office Manager
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MobiWork
  • By MobiWork
  • Located in United States
  • Founded in 2010
Total Office Manager
  • By Aptora
  • Located in United States
  • Founded in 1996
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: