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AssetCloud clients range from small businesses tracking expensive tools and equipment to large school districts tracking IT assets to multi-national organizations tracking millions of physical assets.
Not provided by vendor
Good, we are happy with Asset Cloud and have overcome some of the previous short coming mentioned.
The reporting system is very weak. I should be able to pull a report on any information that I input on the system.
I enjoyed the organization within the software itself. And the customer service was fantastic.
The label software gave me some trouble with windows 10.
Very good software for tracking assets. Offers plenty of customisation so you can tailor for the exact type of asset that you are giving out.
The only cons I have found are that if you run into a technical issue many times you have to leave a message for someone to contact you instead of being able to speak to a rep immediately.
Easy to add assets, UI is user friendly and reporting is really good. We have automated reports to show which assets are assigned to which user etc.
If the system has the information input it is possible to pull out the information for reporting. The app that goes with this software always has some kind of problem.
Employees love the ease of use in the portal. It's easy for them to order equipment before their first day, and FB does a good job of asset retrieval (saving us heaps of time internally).
Their neglicenge at providing me with a mailroom, put my comapnys compliance at risk and I'm still trying to figure out how to solve it -- if i cancel mysubscriptoin now I"ll probably make it worse.
Firstbase is very easy to use and implement. The team there is amazing to work with and has excellent customer service response.
Additionally, I purchased their Agent Tax Filling for Wyoming and they failed to present it on time.
They truly are a partner and not just a vendor. Amazing team, keep up the good work.
Since I have learned about Firstbase I have not had any type of inconvenience.
He provided us with an innovative solution to help equip remote and hybrid workers with useful tools to thrive in their roles.
I had a minor support issue but a manager called me personally to understand the problem and we worked it out.
Michael D.: HI. I'm Michael. I'm the Plans and Operations Officer at Mobile County Emergency Management Agency, and I give AssetCloud a five. Prior to using AssetCloud, our agency was tracking fixed assets using Excel spreadsheets. And the issue with that is that you really need a system of record that keeps assets. One, who's using them where they are in their location? And keeping up all with that through Excel is difficult. So we use AssetCloud to better manage our fixed assets for our agency. We began using AssetCloud in 2023 to track our fixed assets because our CPA and our audit was looking at us to use some sort of technology that better tracked what we were doing with our fixed assets. Using AssetCloud has a learning curve to it. It is not just a plug and play, but it has got serious power. It does everything you could imagine that you would need in a tool tracking assets or inventory. Once you get the hang of it, once you get into it, it is very easy to use. I recommend AssetCloud. We are incorporating it into our everyday use in our business, and whether you're using it to track your big assets, your fixed assets, or you're tracking inventory, using the barcode systems makes it very easy to find things, to get things checked out, checked back in, and it's just as easy as point and click when it comes down to it.
AssetCloud
Top FeaturesFirstbase
Firstbase
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