# Compare Wasp Asset vs TeamDynamix 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Wasp Asset and TeamDynamix based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/80853-121317/AssetCloud-vs-TeamDynamix --- # Wasp Asset vs TeamDynamix Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Wasp AssetTeamDynamix2/4 selected [Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/)[4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) [TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.4 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/) [## Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/)[4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) Starting Price $108.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.2 Customer Service 4.5 Reviews Sentiment Based on [376 reviews](#user-reviews) Positive 343 Neutral 23 Negative 10 [## TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.4 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment Based on [150 reviews](#user-reviews) Positive 134 Neutral 14 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,009 reviews from asset tracking software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings GPS 5.0 Asset Tracking 4.6 Inventory Management 4.6 Equipment Tracking 4.4 Inventory Tracking 4.6 \--%Fit Missing features Feature ratings GPS NA Asset Tracking 4.3 Inventory Management 4.1 Equipment Tracking NA Inventory Tracking NA User satisfaction User satisfaction 4.5 User reviews[376](https://www.capterra.com/p/80853/AssetCloud/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.4 Customer support 4.5 User satisfaction 4.4 User reviews[150](https://www.capterra.com/p/121317/TeamDynamix/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $108Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Wasp Asset clients range from small businesses tracking tools & equipment to large school districts tracking IT assets to multi-national organizations tracking millions of physical assets. Best for Organizations looking for an ITSM/ESM platform with low admin overhead, and advanced use of AI, automation, and integration. Upper mid-market organizations with 2-10K FTE. ## User reviews Pros & cons RA Rafael A. IT > "I've had the pleasure of using Wasp Barcode Technologies for our company's inventory and asset tracking needs, and I must say that their..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816447) SK Steven K. PGA Video Librarian > "The inability to 'mass edit' certain asset groups when location, site, etc change. If I move a specific event from one shelf to another -..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836373) VR Verified Reviewer Senior Equipment Technician > "I've found AssetCloud to be very effective at managing the condition and location of our approximately 700 assets, and the robust report..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6320719) CLB Christee L B. Network Administrator > "The Check In / Out Reports are missing a field that we fill out that would be quite helpful but honestly, we gave up on creating a custom..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6334744) KG Kevin G. Sales > "I like having organized by category, once we figured out a work around for Location and Site it became a little easier to keep track of..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6853062) RL Robert L. Desktop > "The lack of communication and the slowness of the cloud based interface only cause pain." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816473) DH Dylan H. Communications Manager > "Easily allows me to track several assets across several agencies allowing me to log maintenance and usage!" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6760212) CF Colleen F. Accounts Payable > "Since it was a transfer over from an older system, at times I have problems looking up an asset." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836493) JM Jonathon M. Instructor > "I loved that there is an ability to track calibration dates as well as depreciation!" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6828307) TB Trent B. Director of Client Care > "The search function is limited." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836331) AC Andres C. Inventory and Accounting Specialist > "I came into my position not knowing much about it, but once I received training and saw the bells and whistles, I determined it was a good..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816379) CLB Christee L B. Network Administrator > "Customized Reports are time consuming and confusing to get setup, I wish they were easier to get setup and saved. " [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6334744) JW Justin W. Chief Information Officer > "It has streamlined our ability to manage a variety of assets - not just technology, but hardware, furniture, and more." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6777983) JT John T. Captain > "The sales team do not respond in a timely manner and are extremely hard to reach." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816582) BK Boyd K. Purchasing > "We are underutilizing this product and need to dive deeper into the software to enable better use on the user end." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836353) JT John T. Captain > "Some support staff good, and some annoying and does not listen to you." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816582) DC Donn C. IT Operations Director > "It's extremely useful to be able to pull up information on each individual departments current inventory." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6827473) EC Eric C. IT Specialist > "If this product if bought for a school district, it shouldn't be so expensive to have more users than assigned. And concurrent users..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4868083) NP Nivrutti P. Project Incharge > "It also offers you amazing feature of geolocation tracking of your assets." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6457091) AD Aiden D. Desktop Support > "I would also want to add that the asset types are currently broken, I tried to recover a found asset and it would not let me because the..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6129195) SR Sam R. IT Manager > "It provides an all-encompassing portal to manage all assets within a business." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6770918) CJ Corina J. Dir of Accounting > "Some basic questions we raised during implementation and initial training make it clear the trainer (and developers) did not have a great..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6134139) EM Esther M. ITA > "This was the best choice for our area since it was a one time payment and after that our department could pay for Wasp support on a yearly..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6408489) PZ Peter Z. CHT Systems > "move to location field does not populate when just clicked on it. If you don't start typing nothing will show in the list." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4800698) TB Trent B. Director of Client Care > "AssetCloud has been a huge help with keeping my inventory straight and organized." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836331) TH Taylor H. Program Assistant > "There have been times I wish I was able to recover a massive (100's+) chunk of assets at once but I don't have the tags." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5050294) KL Kim L. Owner > "Tech support helped us set things up to make them work for our needs" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6827485) CJ Corina J. Dir of Accounting > "Had we known during the selection process that on-premise would create some important limitations with the hand held devices and..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6134139) PH Pamela H. Director Of Management Information Systems > "AssetCloud has an easy to use interface that makes tracking all of our college inventory less time consuming than we could have imagined." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6759096) BW Brook W. COO > "The system feels a little outdated, customizing reports is a little bit of an issue for one thing we needed to reflect, the printer setup..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3603270) VR Verified Reviewer Web Research > "For businesses that need to efficiently manage and track their assets, AssetCloud provides a powerful set of tools to streamline the..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4832009) MD Michael D. Plans & Operations Officer-Logistics > "It is somewhat complex and required fields are sometime not relevant to our operation. " [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5091542) PS Petrica S. IT Director > "The developer is constantly updating the platform bringing new feature every time." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6852707) GAE Geri Anne E. Regional Auditor > "While may seem small, staff can't add manufacturer unless it is already on the drop down menu and they often have to add inventory with an..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4175730) SR Susang R. Lead- Product Marketing > "One of the best things about Wasp AssetCloud is the asset tracking it provides along with basic asset management capabilities." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6000309) JH John H. IT Support Technician > "WASP Handsets - Feels a little clunky, occasionally information is not uploaded" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6000077) NP Nivrutti P. Project Incharge > "It helps you streamline your asset tracking process." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6457091) GH Gerri H. Assistant Treasurer > "While it's a helpful tool, the AssetCloud product doesn't quite meet our needs. " [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6200400) PS Petrica S. IT Director > "The cloud uses a clean user-friendly dashboard." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6852707) SN Steve N. Inventory Control Technician > "The Check in and Checkout feature sometimes doesn't work properly, also when adding assets to check out there are always two of the same..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4758983) AC Andres C. Inventory and Accounting Specialist > "Training sessions are super helpful." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816379) EA Eli A. IT Director > "The lack of support to get the product full functionality working properly" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5094754) PR Priyanka R. Manager > "Businesses have access to real-time information about the whereabouts and status of their assets thanks to AssetCloud." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5075247) BW Brandi W. Purchasing & Asset Manager > "I wish the checkout transaction forced the user to enter the "Move To Location" because most of my users forget where it should be when..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4229634) SP Sainath P. Project incharge > "It's unique interface provides you real-time insight for your assets and their location." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6045399) AR Alan R. Vice President of IT > "It is a pain to install and get working with the asset tag printer." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6285589) JR Johnathan R. Senior IT Specialist > "Has really helped us keep on top of asset management" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6366590) JR Jonathan R. IT Security & Support Analyst > "The label printing process, namely the ability to customize size, font, barcode, etc., isn't as user intuitive as it could be." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3060043) AG Allan G. IT Manager > "THis has allowed us to better manage how we ingest assets and deploy assets." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4863597) MP Matt P. Assistant Operations Supervisor > "Customizing asset tag bar codes can sometimes be problematic." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4749391) PR Priyanka R. Manager > "This can help companies in reducing asset theft and loss and maximizing asset use." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5075247) TA Travis A. IT Intern > "My only peeve is how long the attachments take to download on the mobile app." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3682058) TN Terry N. Technology Director > "Easy to add inventory to software and be able to print labels and attach. If I need to change something easy to do on the handheld..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6153414) SD Seth D. Assistant Technician > "The interfaces could be more stream-lined, it could be that I haven't had enough time to get comfortable with the software, but I end up..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___2963765) VR Verified Reviewer IT Manager > "The ability to access our asset information in the cloud far outweighs the few "cons" we've discovered. " [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6090472) BC Bernhar C. Datacenter Engineer > "The API to integrate the devices to our DB routines is being a problem due to lack of documentation and the problem of downloading a file..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3350083) KL Kevin L. Help Desk Manager > "I like the range of fields offered along with the ability to add additional fields. " [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5056649) JJ Jennifer J. Dean of Operations and School Advancement > "It is hard to get set up with individual assets as you have to load each item one by one. While you can do a "copy-paste" type action it..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3454820) JM Joe M. Product Marketer > "I like the asset management and live asset tracking capabilities of AssetCloud" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4988468) SG Shawn G. Senior DISC > "The search functionality in fields like Location and Site are user un-friendly." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3518282) CF Colleen F. Accounts Payable > "Once, I did the training on it, it was easy to use." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836493) AR Abigail R. Equipment Coordinator > "There are some glitches in the software, mainly with asset check in/ out; there is an occasional lag whilst entering the ID numbers,..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3228407) CR Chris R. Warehouse Manager > "I like the clean simple look of the menus. and being able to use this software on multiple platforms." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6105986) JP Jennifer P. TRAILS ECS > "The only con I can think of the program being required to work off of internet connection." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3525078) AM Ashley M. Lab technicians > "I like that you can schedule emails to keep you updated on what is out and to who." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4966454) DM Demian M. Senior Data Center Engineer > "The search feature on the web GUI applications seems to have a few bugs, many times I need to refresh the page and reenter the filters." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3014174) VR Verified Reviewer Technical Project Manager > "Wasp has shown to be quite useful in streamlining asset management in enterprises of all sizes." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4922317) SL Sue L. Office Manager > "The cost is rather high." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6238772) TN Terry N. Technology Director > "Great product to be able to keep the inventory and be able to print reports later." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6153414) JS Jose S. Director of Information Technology > "When starting with my current employment, they did not have Asset Management software." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4631084) RV Randle V. Broadcast Team Lead > "It's been great to use to check in and check out gear to my employees and track where it is and when it will be returned." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4873140) AL Andres L. Tech Specialist > "My only concern is when uploading the check-in template because sometimes we received the success screen but in the end some of the..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3325707) VR Verified Reviewer Web Research > "The intuitive design ensures a smooth onboarding process, even for users who may not have extensive technical expertise." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4832009) NK Nirmal K. IT Support Technician > "Unable to duplicate multiple items at once." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3516736) DF David F. Network Manager > "Easily accessible through web browser and mobile app, easy to import, export and maintain asset information. " [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6081666) JA Jose A. Network Administrator > "What I least like about AssetCloud is that it seems that every time an update is rolled out, it resets the view of the assets page." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___2990625) AL Ashley L. TRAILS Associate > "It keeps track of our inventory, i like how you can keep track of items you dispose of, also adding in customers info is helpful." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4125027) CL Cynthia L. IT Manager > "Makes it look incomplete but isn't necessarily something we want to track." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4457632) DF David F. Network Manager > "Capturing a signature for "check out" is a great feature." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6081666) RN Robert N. system and network tech > "It bugs out sometimes, and have just had to refresh constantly." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4675740) [View Reviews](https://www.capterra.com/p/80853/AssetCloud/reviews/) TV Theresa V. Project Manager and Sr. Business Analyst > "In addition, their advisory groups are amazing and provide a great deal of insight and knowledge not only from the TDX..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292449) DJ Darrin J. Sr. IT Support Technician > "I have noticed a couple small things that we do not like, such as users are not able to add contacts to tickets after..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6118629) AS Amy S. Sr. Business Analyst > "ITSM features like workflow capabilities, attribute dependencies and collaboration with others within the solution..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808659) SM Simon M. Senior Service Analyst > "The UI opening new windows on most clicks is not ideal, and there are a few odd choices in functionality, such as..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808797) LB Lori B. Programmer Analyst > "I like that different areas of the college (HR, IT, Finance) can have their own ticketing application and tickets can..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808631) Paula R. IT Service Desk and Operations Manager > "The system is not very intuitive to learn, and from an admin perspective, there are a lot of things that just don't..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6294447) AT Andrea T. Director of Client Services > "They walk you through the process and assign an implementation specialist who meets with you regularly to help. Once..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040) AB Allen B. Director of Information Systems > "The inability for a user to change the status of a ticket makes that process more difficult. " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4980496) MJC Mary Jo C. Business & Project Coordinator > "I am able to track assets, add contracts, manage tickets, and work on budget requests all in one software platform." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3536950) YJ Yohan J. IC Help Desk Technician > "When opening a new work order it opens a new window instead of a new tab which clogs up my display with so many new..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4028070) AS Amy S. Sr. Business Analyst > "Also love the flexibility and ease of use for administrators (minimal training is needed and administrators have the..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808659) JB Jonathan B. Process Automation Developer > "sometimes errors occur and it is hard to pinpoint the why without having to talk to customer service." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6288786) EF Emma F. Information Technology Support Analyst > "It's one of the few tools I can expect to have working seamlessly every morning when I arrive at the office. If I need..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578029) Emilee I. Customer Success Analyst > "Some software limitations, having to put lots of enhancement requests in." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808983) AB Andrew B. System Analyst II > "It integrates in a fully integrated Project Management platform." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4813824) AM Amanda M. IT Knowledge Manager > "I hate that so many windows open when processing a ticket for one person. When I worked in the Service Desk, it made..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580903) BS Boyang S. Junior Data Integration Developer > "With a variety of features, it offers a comprehensive solution to project management and service request tracking." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691) BA Betsy A. Senior Technician, IT Support Services > "You can not highlight, use different fonts, bold, italic, or underline text or make anything a different color in the..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3593452) JM Jeremy M. LMS System Admin - Service Desk Manager > "The training and support are excellent." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292734) SN Stefani N. Fiscal Support Specialist/Payroll > "I receive service request, sometimes when multiple actions are needed, it is hard to see where it was left off when..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578666) TV Theresa V. Project Manager and Sr. Business Analyst > "Implementation was relatively smooth. " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292449) HV Heather V. Salesforce Admin > "The reporting capabilities aren't great." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6271274) JM Jeremy M. LMS System Admin - Service Desk Manager > "The ease of setup and end user interface. " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292734) KM Kevin M. Desktop Support Specialist > "TDX is great when we were a bit looser with our fields and reporting, but I've grown to really dislike it as the..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3588977) RB Rebecca B. Assoc Director of Support Operations > "I like the expansive features available for customizing the services, scope, and levels associated with ticketing." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578009) VR Verified Reviewer Application Support Analyst II > "I'm not a fan of how the updates in the feed get out of (chronological) order when a customer replies to a previous..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3582820) BC Bryson C. Help Desk Manager > "TeamDynamix is about a million times better than our old ticketing system." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811437) GC Gregory C. Information Technology Consultant > "The newer versions added more features, but in turn caused a lot of our initial methods of ticketing to become..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575621) JJ Joshua J. Computer Support Specialist > "It has definitely helped me make our ticket process run more smoothly and has made it much easier to keep track of..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578697) MP Marmar P. IT Project Manager > "It does not allow creating new custom email notifiacations." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3571188) BS Boyang S. Junior Data Integration Developer > "The reports feature is especially useful, allowing me to quickly access data and generate reports." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691) JM Jerry M. IT technician > "The time to sync for workspace and unspecified errors that restrict a certain task" [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577907) KR Kenlee R. IT Help Desk Coordinator > "What I like most about this software is the capability to customize everything to best fit your specific organization." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580351) TL Tiffany L. Technical specialist > "Sometimes my job is on the go and there is no mobile app for me to easily check information " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3590273) SM Simon M. Senior Service Analyst > "TeamDynamix has great reporting capabilities and an easy to use client portal." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808797) SP Shelbie P. Office and Purchasing Coordinator > "No videos for new users, and no way to track software licenses (maybe in the future?)" [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3534665) AT Andrea T. Director of Client Services > "The product has a fast response time, and the knowledgebase is easy to set up and configure." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040) CM Clayton M. Asst. Dir. Learning Technologies > "i.e. ticket could not be sent to another person or closed until a task was completed first." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3571054) CE Chris E. Desktop Support Specialist Senior > "We have been able to get our ticketing and asset app up and running and get over 100 people using it in just under 1.5..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577983) PD Paul D. Lead Apple Technician > "We also don't have an easy way to split tickets as the system is currently implemented." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102) AF Abigail F. Help Desk Team Lead > "I like that we can run ticket reports and create workflows within TDX." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578132) AM Amanda M. IT Knowledge Manager > "Human error causes the information not to be captured 100% all the time." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580903) TT Tj T. Sr Mgr, ITSM > "TDX has evolved each year since we've implemented and I like how they listen to and work with their customers when..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3658269) SN Stefani N. Fiscal Support Specialist/Payroll > "attaching files or finding attachments can be challenging." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578666) AT Andrea T. Director of Client Services > "Our renewals contain reasonable increases." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040) VR Verified Reviewer SVP, IT > "Felt that the cost of the integration software (iPaaS) was high compared to the cost of the core software ." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589002) Seth T. Applications Analyst > "They have good handle on all the basics and have a good team who seem to implement things people ask for." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4809042) SV Stefan V. Technical Lead > "Less bells and whistles than ServiceNow but that's ok, we don't need them and they are generally overcomplicated." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578226) PD Paul D. Lead Apple Technician > "The fact that we can route things pretty efficiently is also quite nice because we can route things to another user or..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102) Richard M. Director of Client Services & Operations, ITS > "Mobile experience is not as feature rich as the desktop version and is not as easy to use." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575182) CW Christopher W. IT User Support Specialist I > "Very open to new technologies to be easily integrated." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811042) BM Brad M. Director, Computing and Support Services > "The search features in TeamDynamix aren't the best." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3633720) CE Chris E. Desktop Support Specialist Senior > "I think if the cons can be addressed and this app be designed to scale better with a larger enterprise environment,..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577983) BG Barb G. Change/Release Management Specialist > "I don't like that you cannot add an attachment inside of a ticket." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3536851) BP Brian P. Director of Client Technology and Customer Support > "The reporting features are extremely flexible." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4809022) FH Fred H. Research Analyst > "Instead, you are stuck with the current week (default or mistakenly selected)." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578166) SH Sherri H. Operations Manager > "It has made my job easier to track contracts and their expiration dates." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3595985) KM Kevin M. Desktop Support Specialist > "Input resolution is slow and often inaccurate." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3588977) CM Chris M. Technology Support Specialist > "A lot of tools to help keep up with documentation and support tickets/projects." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577970) PD Paul D. Lead Apple Technician > "This becomes a greater issue when users need equipment repaired." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102) BC Bryson C. Help Desk Manager > "I absolutely love how TeamDynamix lives and breathes efficiency." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811437) BS Bryan S. Asst CIO > "TDX has a lot of shortcomings that worked better in Cherwell." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173) SB Sarah B. Campus Solutions DBA > "This product has many features that are functional and easy to use." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4813668) CF Carlos F. IT technician > "Workflows can get tricky if not properly specified" [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578468) BS Bryan S. Asst CIO > "We would really benefit from a TDX implementer that could say - I've worked with a lot of schools and these are two..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173) EG Edward G. Field Support Technician I > "Sometimes it can be a little slow but that doesn't happen often." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589109) MT Melissa T. Tech Support Analyst > "Great product for keeping track of requests and progress made on tickets. " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3595841) MG Maria G. Sr Systems programmer > "This product is difficult to navigate from screen to screen" [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589024) BS Boyang S. Junior Data Integration Developer > "It has been incredibly helpful in organizing projects and tracking service requests." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691) TI Tarek I. Senior IT Analyst > "I haven't discovered many issues with our collaboration with TeamDynamix and their ITSM product so far." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3661683) YJ Yohan J. IC Help Desk Technician > "It would be nice to have a function that makes sending messages to bulk work orders a much easier process." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4028070) JW Jeffrey W. Senior Project Manager > "We know what we want to do, but can't find a tutorial to help us." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580224) TR Thomas R. Vice President for IT / CIO > "The ITSM platform is highly customized toward the needs of Higher Education IT Support organizations." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575597) HH Homer H. Manager of User Services > "This does not feel or act like a CSR, though that is how it was sold." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3534777) BM Brad M. Director, Computing and Support Services > "TeamDynamix makes tracking and reporting tickets and projects easy." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3633720) CL Cristina L. Printing and Support Services Manager > "Visual design is not the most appealing." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589177) BS Bryan S. Asst CIO > "TDX has obviously done a lot of migrations from other ITSM products and helped a lot of new customers. " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173) TC Tanasee C. Assistant Director > "Some integrations were difficult." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3539421) RB Rebecca B. Assoc Director of Support Operations > "I also like the integrative self-service options available through the tool." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578009) KR Kyle R. Assistant Director of User Services > "There are a few processes that feel like they should be simple that really aren't." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3593035) [View Reviews](https://www.capterra.com/p/121317/TeamDynamix/reviews/) ## User interface 4.47 (376) [TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/) 4.35 (150) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important AI Copilot 120 Important Wasp Asset Top features 43/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Asset Assignment - Asset Kitting - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Barcoding/RFID - Billing & Provisioning - Calendar Management - Check-in/Check-out - Complaint Monitoring - Compliance Management - Contract/License Management - Cost Tracking - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Depreciation Management - Digital Signature - Disposal Management - Document Management - Equipment Tracking - Fixed Asset Management - Funding Source Tracking - Generative AI - GPS - Historical Reporting - Inventory Management - Inventory Tracking - IT Asset Tracking - Location Tracking - Maintenance Management - Maintenance Scheduling - Mobile Access - Monitoring - Multi-Location - Purchase Order Management - QR Codes - Reminders - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Tracking - Search/Filter [See all features](https://www.capterra.com/p/80853/AssetCloud/#features) TeamDynamix 18/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Asset Assignment - Asset Kitting - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Barcoding/RFID - Billing & Provisioning - Calendar Management - Check-in/Check-out - Complaint Monitoring - Compliance Management - Contract/License Management - Cost Tracking - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Depreciation Management - Digital Signature - Disposal Management - Document Management - Equipment Tracking - Fixed Asset Management - Funding Source Tracking - Generative AI - GPS - Historical Reporting - Inventory Management - Inventory Tracking - IT Asset Tracking - Location Tracking - Maintenance Management - Maintenance Scheduling - Mobile Access - Monitoring - Multi-Location - Purchase Order Management - QR Codes - Reminders - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Tracking - Search/Filter [See all features](https://www.capterra.com/p/121317/TeamDynamix/#features) ### Recognition No recognitions have been awarded to Wasp Asset No recognitions have been awarded to TeamDynamix ### Deployment & support Wasp Asset Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TeamDynamix Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Wasp Asset - By Wasp Barcode Technologies - Located in United States - Founded in 1994 TeamDynamix - By TeamDynamix - Located in United States - Founded in 2001 ## Popular Comparisons [Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/)[4.47 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) vs [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.77 (1,025)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) $108/month Price $25/month 4.3 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/80853-179296/AssetCloud-vs-GetMaintainx) [TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 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