# Compare Wasp Asset vs TOPdesk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Wasp Asset and TOPdesk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/80853-127562/AssetCloud-vs-TOPdesk --- # Wasp Asset vs TOPdesk Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Wasp AssetTOPdesk2/4 selected [Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/)[4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.4 (110)](https://www.capterra.com/p/127562/TOPdesk/reviews/) [## Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/)[4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) Starting Price $108.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.2 Customer Service 4.5 Reviews Sentiment Based on [376 reviews](#user-reviews) Positive 343 Neutral 23 Negative 10 [## TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.4 (110)](https://www.capterra.com/p/127562/TOPdesk/reviews/) Starting Price $77.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [110 reviews](#user-reviews) Positive 101 Neutral 8 Negative 1 ## Summary * * * Key features rated by users Features selected based on 2,559 reviews from it asset management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Inventory Management 4.6 Asset Tracking 4.6 Support Ticket Management NA Incident Management \-- Service Level Agreement (SLA) Management NA 77%Fit High performer Feature ratings Inventory Management 3.6 Asset Tracking 4.3 Support Ticket Management 4.3 Incident Management 4.5 Service Level Agreement (SLA) Management 4.2 User satisfaction User satisfaction 4.5 User reviews[376](https://www.capterra.com/p/80853/AssetCloud/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.4 Customer support 4.5 User satisfaction 4.4 User reviews[110](https://www.capterra.com/p/127562/TOPdesk/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $108Per User, Per Month - Free version - Free trial Price starts from $77Per User, Per Month - Free version - Free trial Best for Best for Wasp Asset clients range from small businesses tracking tools & equipment to large school districts tracking IT assets to multi-national organizations tracking millions of physical assets. Best for TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what – so you can stay ahead instead of just keeping up. ## User reviews Pros & cons RA Rafael A. IT > "I've had the pleasure of using Wasp Barcode Technologies for our company's inventory and asset tracking needs, and I must say that their..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816447) SK Steven K. PGA Video Librarian > "The inability to 'mass edit' certain asset groups when location, site, etc change. If I move a specific event from one shelf to another..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836373) VR Verified Reviewer Senior Equipment Technician > "I've found AssetCloud to be very effective at managing the condition and location of our approximately 700 assets, and the robust report..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6320719) CLB Christee L B. Network Administrator > "The Check In / Out Reports are missing a field that we fill out that would be quite helpful but honestly, we gave up on creating a..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6334744) JW Justin W. Chief Information Officer > "It has streamlined our ability to manage a variety of assets - not just technology, but hardware, furniture, and more." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6777983) RL Robert L. Desktop > "The lack of communication and the slowness of the cloud based interface only cause pain." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816473) SR Sam R. IT Manager > "It provides an all-encompassing portal to manage all assets within a business." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6770918) CF Colleen F. Accounts Payable > "Since it was a transfer over from an older system, at times I have problems looking up an asset." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836493) KG Kevin G. Sales > "I like having organized by category, once we figured out a work around for Location and Site it became a little easier to keep track of..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6853062) TB Trent B. Director of Client Care > "The search function is limited." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836331) DH Dylan H. Communications Manager > "Easily allows me to track several assets across several agencies allowing me to log maintenance and usage!" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6760212) CLB Christee L B. Network Administrator > "Customized Reports are time consuming and confusing to get setup, I wish they were easier to get setup and saved. " [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6334744) JM Jonathon M. Instructor > "I loved that there is an ability to track calibration dates as well as depreciation!" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6828307) JT John T. Captain > "The sales team do not respond in a timely manner and are extremely hard to reach." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816582) AC Andres C. Inventory and Accounting Specialist > "I came into my position not knowing much about it, but once I received training and saw the bells and whistles, I determined it was a..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816379) SN Steve N. Inventory Control Technician > "The Check in and Checkout feature sometimes doesn't work properly, also when adding assets to check out there are always two of the same..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4758983) BK Boyd K. Purchasing > "We are underutilizing this product and need to dive deeper into the software to enable better use on the user end." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836353) JT John T. Captain > "Some support staff good, and some annoying and does not listen to you." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816582) DC Donn C. IT Operations Director > "It's extremely useful to be able to pull up information on each individual departments current inventory." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6827473) AR Alan R. Vice President of IT > "It is a pain to install and get working with the asset tag printer." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6285589) NP Nivrutti P. Project Incharge > "It also offers you amazing feature of geolocation tracking of your assets." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6457091) EC Eric C. IT Specialist > "If this product if bought for a school district, it shouldn't be so expensive to have more users than assigned. And concurrent users..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4868083) EM Esther M. ITA > "This was the best choice for our area since it was a one time payment and after that our department could pay for Wasp support on a..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6408489) AD Aiden D. Desktop Support > "I would also want to add that the asset types are currently broken, I tried to recover a found asset and it would not let me because the..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6129195) TB Trent B. Director of Client Care > "AssetCloud has been a huge help with keeping my inventory straight and organized." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836331) CJ Corina J. Dir of Accounting > "Some basic questions we raised during implementation and initial training make it clear the trainer (and developers) did not have a..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6134139) KL Kim L. Owner > "Tech support helped us set things up to make them work for our needs" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6827485) PZ Peter Z. CHT Systems > "move to location field does not populate when just clicked on it. If you don't start typing nothing will show in the list." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4800698) PH Pamela H. Director Of Management Information Systems > "AssetCloud has an easy to use interface that makes tracking all of our college inventory less time consuming than we could have imagined." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6759096) TH Taylor H. Program Assistant > "There have been times I wish I was able to recover a massive (100's+) chunk of assets at once but I don't have the tags." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5050294) VR Verified Reviewer Web Research > "For businesses that need to efficiently manage and track their assets, AssetCloud provides a powerful set of tools to streamline the..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4832009) CJ Corina J. Dir of Accounting > "Had we known during the selection process that on-premise would create some important limitations with the hand held devices and..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6134139) PS Petrica S. IT Director > "The developer is constantly updating the platform bringing new feature every time." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6852707) MP Matt P. Assistant Operations Supervisor > "Customizing asset tag bar codes can sometimes be problematic." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4749391) SR Susang R. Lead- Product Marketing > "One of the best things about Wasp AssetCloud is the asset tracking it provides along with basic asset management capabilities." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6000309) BW Brook W. COO > "The system feels a little outdated, customizing reports is a little bit of an issue for one thing we needed to reflect, the printer..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3603270) NP Nivrutti P. Project Incharge > "It helps you streamline your asset tracking process." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6457091) MD Michael D. Plans & Operations Officer-Logistics > "It is somewhat complex and required fields are sometime not relevant to our operation. " [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5091542) PS Petrica S. IT Director > "The cloud uses a clean user-friendly dashboard." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6852707) JJ Jennifer J. Dean of Operations and School Advancement > "It is hard to get set up with individual assets as you have to load each item one by one. While you can do a "copy-paste" type action..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3454820) AC Andres C. Inventory and Accounting Specialist > "Training sessions are super helpful." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6816379) GAE Geri Anne E. Regional Auditor > "While may seem small, staff can't add manufacturer unless it is already on the drop down menu and they often have to add inventory with..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4175730) PR Priyanka R. Manager > "Businesses have access to real-time information about the whereabouts and status of their assets thanks to AssetCloud." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5075247) JH John H. IT Support Technician > "WASP Handsets - Feels a little clunky, occasionally information is not uploaded" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6000077) ER Eric R. Field Services Equipment Coordinator > "Labeling function and hardware is a real joy to use" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6280660) GH Gerri H. Assistant Treasurer > "While it's a helpful tool, the AssetCloud product doesn't quite meet our needs. " [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6200400) SP Sainath P. Project incharge > "It's unique interface provides you real-time insight for your assets and their location." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6045399) SL Sue L. Office Manager > "The cost is rather high." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6238772) LW Lauren W. Finance HR Assistant > "A prebuilt system that was relatively easy to set up and customizable to each organization" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6241921) EA Eli A. IT Director > "The lack of support to get the product full functionality working properly" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5094754) JR Johnathan R. Senior IT Specialist > "Has really helped us keep on top of asset management" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6366590) BW Brandi W. Purchasing & Asset Manager > "I wish the checkout transaction forced the user to enter the "Move To Location" because most of my users forget where it should be when..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4229634) AG Allan G. IT Manager > "THis has allowed us to better manage how we ingest assets and deploy assets." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4863597) JR Jonathan R. IT Security & Support Analyst > "The label printing process, namely the ability to customize size, font, barcode, etc., isn't as user intuitive as it could be." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3060043) PR Priyanka R. Manager > "This can help companies in reducing asset theft and loss and maximizing asset use." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5075247) TA Travis A. IT Intern > "My only peeve is how long the attachments take to download on the mobile app." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3682058) TN Terry N. Technology Director > "Easy to add inventory to software and be able to print labels and attach. If I need to change something easy to do on the handheld..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6153414) SD Seth D. Assistant Technician > "The interfaces could be more stream-lined, it could be that I haven't had enough time to get comfortable with the software, but I end..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___2963765) VR Verified Reviewer IT Manager > "The ability to access our asset information in the cloud far outweighs the few "cons" we've discovered. " [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6090472) BC Bernhar C. Datacenter Engineer > "The API to integrate the devices to our DB routines is being a problem due to lack of documentation and the problem of downloading a..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3350083) KL Kevin L. Help Desk Manager > "I like the range of fields offered along with the ability to add additional fields. " [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___5056649) SG Shawn G. Senior DISC > "The search functionality in fields like Location and Site are user un-friendly." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3518282) JM Joe M. Product Marketer > "I like the asset management and live asset tracking capabilities of AssetCloud" [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4988468) AR Abigail R. Equipment Coordinator > "There are some glitches in the software, mainly with asset check in/ out; there is an occasional lag whilst entering the ID numbers,..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3228407) MM Mohamed M. IT Manager > "Once it is setup it is easy and simple to use." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6770801) JP Jennifer P. TRAILS ECS > "The only con I can think of the program being required to work off of internet connection." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3525078) CF Colleen F. Accounts Payable > "Once, I did the training on it, it was easy to use." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6836493) DM Demian M. Senior Data Center Engineer > "The search feature on the web GUI applications seems to have a few bugs, many times I need to refresh the page and reenter the filters." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3014174) CR Chris R. Warehouse Manager > "I like the clean simple look of the menus. and being able to use this software on multiple platforms." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6105986) JS Jose S. Director of Information Technology > "When starting with my current employment, they did not have Asset Management software." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4631084) AM Ashley M. Lab technicians > "I like that you can schedule emails to keep you updated on what is out and to who." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4966454) AL Andres L. Tech Specialist > "My only concern is when uploading the check-in template because sometimes we received the success screen but in the end some of the..." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3325707) VR Verified Reviewer Technical Project Manager > "Wasp has shown to be quite useful in streamlining asset management in enterprises of all sizes." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4922317) NK Nirmal K. IT Support Technician > "Unable to duplicate multiple items at once." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___3516736) TN Terry N. Technology Director > "Great product to be able to keep the inventory and be able to print reports later." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___6153414) JA Jose A. Network Administrator > "What I least like about AssetCloud is that it seems that every time an update is rolled out, it resets the view of the assets page." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___2990625) RV Randle V. Broadcast Team Lead > "It's been great to use to check in and check out gear to my employees and track where it is and when it will be returned." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4873140) CL Cynthia L. IT Manager > "Makes it look incomplete but isn't necessarily something we want to track." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4457632) VR Verified Reviewer Web Research > "The intuitive design ensures a smooth onboarding process, even for users who may not have extensive technical expertise." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4832009) RN Robert N. system and network tech > "It bugs out sometimes, and have just had to refresh constantly." [See full review](https://www.capterra.com/p/80853/AssetCloud/#Capterra___4675740) [View Reviews](https://www.capterra.com/p/80853/AssetCloud/reviews/) WB Will B. University Centre Deputy Director > "It allows for a great degree of detail and flexibility." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7100434) WB Will B. University Centre Deputy Director > "Handing over tickets, pressing save and send, forgetting to do it right, can feel anxiety inducing." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7100434) Ryan P. Lead Designer > "Overall, I found it helpful in the day to day to cut down on otherwise menial stuff." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7096734) Ryan P. Lead Designer > "One thing that I think really holds it back is the pretty steep learning curve." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7096734) WB Will B. University Centre Deputy Director > "The more teams who get on board, the better it works!" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7100434) JK Joe K. Head of Technical Operations > "Back end can be a bit clunky and limited in terms of analytics." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6644915) DS David S. CTO > "Also the asset management module is awesome, fully customizable and API based. And although the..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080704) AV A. V. Apb > "The windows are changing, so you cannot use your printscreens anymore" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6507601) GbT Gábor T. IT Business Analyst > "Fast and simpleOn-demand version available, reducing TOCSeparated e-mail update sending and ticket..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) PV Pieter V. Specialist Materials > "For assetmanagement is this platform not good enough." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6643362) RK Ron K. Application specialist > "Also the self service portal is very useful in the organisation to submit a request to the correct..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080710) Jeroen V. IT and security consultant > "Can be expensive when using many operators." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6507592) PV Pieter V. Specialist Materials > "Simple to use, lot's of easy to use buttons to navigate." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6643362) MP Marly P. Applicatiebeheer > "Some of the modules are not very userfriendly" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6507620) RW Rene W. Service Manager > "Also if you contact the TOPdesk service desk there is a very quick response." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084545) JJ Jindi J. Functioneel beheerder > "Overly complex customization requires additional time and resources." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084784) JK Joe K. Head of Technical Operations > "Simple user interface and easy to implement with minimal prior knowledge." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6644915) ML Mark L. Service desk > "The look and feel of TOPdesk are not as up to date as their more modern competitors." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6111580) SV Stefan V. Application owner > "Self Service Portal works perfect for users" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080759) VR Verified Reviewer IT-systemadministror > "It is difficult to set up the system the way you would like it to." [See full review](https://www.capterra.com/p/127562/TOPdesk/#GetApp___4935310) SD Sander D. Service Manager > "It's easy to use, very user friendly and to configure flows and design a self service portal." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084539) SK Sandy K. Senior Manager > "There is a change management feature that seems underdeveloped and did not prove value-added to..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3463391) JS Johan S. ICT Support medewerker > "Change Management is a nice product for automate processes for onboarding for new Employees en..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3552899) JL John L. System Engineer > "reporting is a bit difficult at times and you don't always know what categories to include" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3816793) RK Ron K. Application specialist > "Creating and following requests works great." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080710) GbT Gábor T. IT Business Analyst > "The whole user journey and experience, comparing it to the big JIRA, just felt simple, sometimes..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) GbT Gábor T. IT Business Analyst > "Topdesk can offer you a simple, cost-efficient, on-demand ticketing tool." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) Wesley W. ICT Service & Support Engineer > "Integration with email is difficult between TOPdesk and the system administrator of our company...." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3413510) RW Rene W. Service Manager > "It is easy to make your own environement." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084545) GR Gert R. Application controler > "API connection with other systems is not yet possible for all modules." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3011364) JL John L. System Engineer > "Also the automatic importing of mails is a nice feature" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3816793) Giovanni Ficcadenti L. Guest Services Specialist > "Also, creating workflow-based email prompts consumes much time and delays work for a couple of..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) RW Rene W. Service Manager > "So easy to use and maintain." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084545) Giovanni Ficcadenti L. Guest Services Specialist > "The change process is confusing and requires regular guidance." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) GbT Gábor T. IT Business Analyst > "The layout was very simple to handle, like an HTML based simple thing, too simple a bit." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) Giovanni Ficcadenti L. Guest Services Specialist > "It is pretty expensive." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) [View Reviews](https://www.capterra.com/p/127562/TOPdesk/reviews/) ## User interface 4.47 (376) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) 4.39 (110) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Wasp Asset 28/40 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Asset Tracking - Audit Management - Audit Trail - Barcode/Ticket Scanning - Change Management - Compliance Tracking - Configuration Management - Contract/License Management - Cost Tracking - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Data Visualization - Email Management - Generative AI - Incident Management - Inventory Management - Knowledge Base Management - Maintenance Management - Monitoring - Prioritization - Problem Management - Procurement Management - Reporting/Analytics - Requisition Management - Self Service Portal - Service Level Agreement (SLA) Management - Supplier Management - Support Ticket Management - Task Management - Third-Party Integrations - User Management - Workflow Management [See all features](https://www.capterra.com/p/80853/AssetCloud/#features) TOPdesk Top features 33/40 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Asset Tracking - Audit Management - Audit Trail - Barcode/Ticket Scanning - Change Management - Compliance Tracking - Configuration Management - Contract/License Management - Cost Tracking - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Data Visualization - Email Management - Generative AI - Incident Management - Inventory Management - Knowledge Base Management - Maintenance Management - Monitoring - Prioritization - Problem Management - Procurement Management - Reporting/Analytics - Requisition Management - Self Service Portal - Service Level Agreement (SLA) Management - Supplier Management - Support Ticket Management - Task Management - Third-Party Integrations - User Management - Workflow Management [See all features](https://www.capterra.com/p/127562/TOPdesk/#features) ### Recognition No recognitions have been awarded to Wasp Asset No recognitions have been awarded to TOPdesk ### Deployment & support Wasp Asset Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TOPdesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Wasp Asset - By Wasp Barcode Technologies - Located in United States - Founded in 1994 TOPdesk - By TOPdesk - Located in Netherlands - Founded in 1993 ## 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